According to FOX News (10pm TV News Report), an estimated 2.5 million Xbox 360s have been reported defective. This could be the reason behind the 1.1 Billion $ fix and warranty extension.
Last time I checked, Microsoft was well aware of issues with the Xbox 360 console since 2005.
they were blaming the issues on the consumer
you are so right, I call them back in february for a tech suport on disk scratching and the damn red light and all they said was Is under your responsability Ms, I yeild at them and hang up
agree with 1.1
MS in an attempt to cut off the CLASS ACTION lawsuit in the pipeline is trying to dampen the claims of the Class Action Lawsuit soon to be announced. Their efforts would fall short though because MS keeps spinning the number of defective consoles rather than having a complete recall. Defective consoles could be as high as 60 - 70% based on insiders figures. Photos and videos of defective consoles from inside the factories will be shown shortly. QUOTE: "You tell the truth but you explain a lie" Time will tell when the Class Action makes it to the front page 60 - 70 percent = One loser buys a 360. Its fails, gets another 360 and its fails and so on. MULTIPLE REFURB 360s = 60 - 70% Some losers are getting 100% bad 360s. Some losers got one so that individual failure rate is 50%
your post was going fine.....until the rediciculous statistic of 60-70% can you visulise that? or did you get it out of your head at random. That is 3 xbox 360s working in 10.....ie a product recall
I agree with you. I had one fanboy tell me it's the fault of people that don't read the manual before operating their 360. I was like, who the **** reads a manual before hooking up a system?
3 year warranty support to fix all of their flaws at their expense(now that`s standing behind your product!) And the best version of Virtua Fighter with online support WOW!!!
OMG Sony Fanboys...here is out chance to use the Sony issued match to ignite the fuel. Besides, we're not playing games (Because we have none) so like keep beating the SH!T out of the broken xbox rate. Also "According to Fox News" an estimated 2.5 billion consoles are defective. (Which is 20 Percent of 12 million, not 30. Not that that makes it any better.) Oh yeah, and below some MORON actually said the rate according to his psycotic mind 60-70 percent. (No that's just STUPID!) Anyway, this is a classic example of a witch hunt. Okay, start your bashing now, I'll take one for the team. If you were watching TV and the same new stories came on night night, you would say "Man this SH!T is old news." yet, you like this old story and since you are a sony fanboy you can listen to it all day long. But it still don't answer the question of why the PS3's sales are down. That's what your real problem and concern should be not, the XBOX360 break rate. But I understand, it makes you feel better, kinda like if you found out that the guy that stole your girlfriend got hit by a car.
There are lots of articles that Microsoft DOES indeed admit that the X Box 360 is having issues.
Microsoft finally did the right thing. But am I the only one who believes that they were a year and a half late?
Better late than never.
between doing the right thing to begin with and being FORCED to "do the right thing" to avoid a public relations disaster. too late on that count IMO.
MS did not release FULL disclosure of Percentage of failed 360s. MS ONLY said they will allocate 1.1 billion and three years to fix ALL consoles that will or have broken in the next three years. MS is trying to appease the marketplace since it can no longer hide behind the issue. Once the videos and pictures are released along with ALL repair shops invoices the truth will be known. They are running ahead of the Class Action where they would have to release the facts and NOT SPIN behind lies. How many consoles really sold? Less than 10 million. Of that how many defective so far? 60 - 70 percent! What is the cause of the faulty 360? Not us but blame the people who build our 360s. Yea right!!!
I think the "right thing", ultimately, would have been to not ship a product of such low build quality. I imagine they weren't aware of the issues that have arisen, but they certainly knew what they'd built and what they'd built it out of. The warranty extension is fine, but I don't think they deserve a cookie - they are just covering their own butts. It's better than not doing it - I just don't think we should praise them for it especially given how long it took them to admit there was even a problem.
BLAH. When was the last time you saw a computer this small with 3 dual core processors? The only way around this would be to delay the box for a year to see if anything happens with their test batch. Remember how small the original PS3 was supposed to be? Yeaaaah. Assuming the PS3 stays problem free, sony really did do an INCREDIBLY job designing the box. But you can't say that MS did a horrible job. If cooling a processor was so damn easy why do you think they are STILL refining PC cooling solutions? Sometimes the original design doesn't work as well as planned and you just don't notice the design flaws until its been under heavy usage for a long period of time. Yeah, the 360 wasn't perfect, but Its still a hell of a console. Bottom line.
at an advantage here. Remember that Msoft is an extremely powerful and big company.
its good to see no matter how big the company is, alot of us knew there was a problem wether its 10% or %30, and bithcing and bithcing and being vocal about it seems to have kept the problem in the spotlight and got the problem taken care of instead of it getting swept away. sweet vindication
Actually Snoop, Sony and Nintendo can capitalize on this. Smear advertizing is a powerful tool, Nintendo did it to Sony. I don't know if Sony will, But Nintendo of America might. With a new commercial showing a blonde in a bikini as Nintendo and ..... Dare I say what character they will Display as the Xbox is...
Sony's not going to get an advantage from this. A STANDARD 3 year warranty is not a bad thing. Refunding people who paid for their refurbished consoles is not a bad thing. And Sony dropping the price by $100 is pretty useless. It's still $100 dollars more expensive than the average 360 SKU that's bought (premium) and $200 dollars more expensive than the casual 360 SKU (core). If you want to go hardcore and compare the Elite, then it's only a measly $20 dollars cheaper. But you get 2x the storage capacity and a greater selection of games. And I love how these people get excited over a $100 dollar price cut when MS hasn't even mentioned a price cut yet. Then it's over.
im willing to spend a little more on a something that will last i got an xbox360 that $hit didnt last 2months i have ps3 with 160gb hard drive in it
Yeah I agree with 1.1. I try my best to be console neutral, but in this case you're dead wrong. I'd rathe rspend an extra 100 dollars and get something built with quality. Plus Blu-Ray is pretty next gen. 100 dollars extra grants me a next-gen format player. If more people had PS3's maybe more developers would start using that extra space instead of focusin on the lowest common denominator.
totally agree with 4.1 4.2 and 4.3. it's the +$100 most well spent in your lives!
I've thought about gettin a 360 in the past. Horror stories of rrod put me off a bit. If there is a 3 year warranty on the console it wont matter if it breaks. Hopefully MS might actually think about fixin it in newer systems now their payin the bill.
What happens when it breaks again after the 3 year warranty ends. Unless the warranty keeps getting bumped up everytime your system breaks, this seems kind of pointless.
The 3 year warranty is only for 3 Red Ring errors. All other problems fall under the regular warranty. But the good news is that Moore said they would actually be retroactively reimbursing people who have paid for a 3RROD fix/replacement. That's what surprised me.
better game selection, what the hell are you talking about how many killer app are on the 360 as we speak, maybe 3 or 4 and that's you big selection, stupid people make stupid comments. PS3 has the better game library coming by far this holiday season. Let's compare now PS3 you get $60 gig harddrive, wifi, HDdrive,bluetooth, card reader, free online and of course the main, more reliable powerful console. I think buy far $100 is nothing compare to you getting a superior product.
Its due to the sodder joints. Actually what a ton of tech experts are saying, when the 360 heats up the motherboard bends and the sodder joints for the CPU and GPU break
i have played my 360 for hours straight and it barely gets hot. Sure its well ventilated but shouldn't i be experiencing something by now? Oh well if i do, i get it replaced for free so i can't really complain.
Mine is the same. I've been quite paranoid about mine overheating, but after a couple of hours of play I often check it and its almost cold. Perhaps the issue is dependent on which supplier built it, or even whether you stand it on end or not. I had a zip drive that only worked horizontally but was supposed to work vertically too.
@--------, Leave the guy alone, would ya? Snoop was merely stating that his 360 is somehow still working good, and not a flamebait comment. Although the "red ring of death" isn't a Sony made, "urban legend" as many die hard Xbots in this site would like to preach, it doesn't mean that every 360 has to go through it after one year (or less).
you know man, my ps2s shouldn't have crapped out on me, but i stuck with it because it had the games i want. Whats good about this is i can get it replaced it for free. And i said i can't complain because my 360 hasn't broken down yet, and if it does, i get it replaced for free.
is there a link proving fox said this? I checked out the site in the gaming section and saw nothing. I was checking quickly so maybe i missed it.
It was on FOx News TV. It was on a report about 30min ago.
Why not complain? In case ur 360 breaks, u have to pack it in a box and send it in and then wait for a few weeks to get it back. That's troublesome in my opinion.
Agreed with 6.2 Since when should we be forgiving for shoddy hardware? Why is it wrong to ask for something reliable.
still having a 33% (allegedly) chance of having to return the return yeah?
No TV news does a story with stats like this without a paper story to back it up, check the AP and reuters newsbanks, no such stats or story, sorry guys, but this is BS...
This link I found on the fox site, I guess its a sister link or a partner site: http://www.australianit.new... EDIT: Heres the real link: http://www.foxnews.com/stor...
multiple sites now have this story running.... heres cnn's - its on their homepage even... http://money.cnn.com/2007/0...
I see no reference to 2.5 million consoles anywhere in any article
...and there's no 2.5 million number in any of them. What gives?
Wtf! It`s not my billion dollars they are spending. And why would sony be celebrating anything. The developers are still flocking to 360. Despite 360 console failures games are selling hard and fast. Sony wish this would effect developers not just gamers preference if at all. And 30% of 11 million sold xbox 360's = 3,300,000 defective consoles not 2.5 million. 2.5 million broke systems sounds better to me!
you're pulling teeth. 2.5 million of just over 10 million is a little under 25%. That's a lot larger then the supposed 3% BS they were feeding us. This is happening because it's reached a boiling point. A class action lawsuit wouldn't be a stretch and M$ knows this. This warranty isn't a bad thing though. It's about time M$ admitted the problem and took responsibility.
2.5 million fail and thats ok thats something president bush will say
i'm looking at failure rate of PS3 (which i believe is 1%) and i'm looking at 360's (which is 25%)... and i'm looking at your comment! tch tch.. this is height of fanboyism! even if the failure rate of 360 was 100% you would have still defended them! tch! tch! tch!
Selling fast? You call 1.6 million since January 07 fast? yeah, I'm sure it's selling faster then free hookers. Edit: Not saying the PS3 is selling any faster. The wii is a console that sells fast. The comparison was meant to be made with the Wii.
Wow, anyone happy about a 25% failure rate really must be a fanboy. Yea its lower than the 33% figure floating around, but thats still horrible. Its like being proud of your kid for bringing home a D- instead of an F.
does that mean there are only 7.5 million 360 then?!!! sh!t thats sucks
Well...out of the 2.5 million we dont know how many have been refurbished or fixed. Also, if you trade in a broken one for a new console I dont think that goes under overall sales. Who knows...thats just not good though. Although, its Microsoft...look at Windows ME, XP, Vista, ect.
And Australia also having major problems with 360, i hope elite dont do bad in japan
Actually this news might hurt it alot. Remember the Japanese are about quality goods and most of them are against cheap chinese products. Most of the 360 was made in China, and now the failure rates all over the media.... MS must break this market with a real competive cost.
wow didnt know it will be millions of defective 360..no wonder they confess..they should of handle this from the start..but yeah feel bad for them..microsoft try to take out sony but now it seem like its goin to be more difficult..no one wants a system that will die on them evn if the warrany is extended to threee years .its just a hassle..they need to do a revision fast!!
IVE SENT BACK MY 360 LIKE 4 TIMES sieriously i dont care 360 has the best games n that keeps my comin back. ps1 ok, ps2 major problems/ xbox ok xbox 360 major problems, xbox 780 probley gonna be ok. ms is new to this, sony is AWESOME cause they built a console with no failure. i hate how crappy the 360 is but they have the best sytem as of right now. ps3 might take it back, they have beeen the leader for over a decade. after seein the halo 3 screen shot i have no doubts about how the 360 and ps3 are equal for now but right now i love shadowrun and im waitin for all the sixk A%% games comin out on the 360. thank god for the ps3 price cut so now in a year i can afford the ps3. until then ill deal with the 360. nothin has made me want n e thing otherwize. MASS EFFECT!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!then ill see killzone!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!:::::::BO TH SYSTEMS CAN PUMP OUT THE SAME GRAPHICS, WHY WOULDNT KILLZONE BE AMAZING!!! IF OTHER 360 GAMES LOOK AWESOME???????
yeah it sucks that the hardware has issues, but im glad its finally getting sorted ive had no problems with my console it doesnt get hot and seems to play fine (touch wood) but im kinda happy to know i can get it fixed for free, if i ever get a refurbished console ill be pissed though and ill be demanding a new one, i actually think its illegal for them to give refurbished consoles in my country but ill have to look into that but for now im happy the news is out, hopefully it might put an end to the flameing its not good news but its good to know the truth and good MS finally fessed up (no im not a MS fanboy by the way) i had to replace my ps2 4 times but enjoyed some quality games, im not saying im happy about that fact but at the end of the day it was totally worth it for the games, hopefully i never have to replace my 360 but if i do...again it will be worth it for the games im gonna buy an elite when they put the new chip in anyway
he he he.... q:
I can't believe people are taking creds to these ''news'' articales. The most articales that have been released about this issue have a vague or no source. Whats PSU is stating is a opinion. This is just a opinion piece, give me some real credible information then i'll believe it.
CNN Money has now picked up the story. More proof, not opinion. http://money.cnn.com/2007/0...
No verification of this 2.5million number that they are throwing around in the article, it says MS has to spend about a billion to repair, but if there were 2.5 million to repair, im guessing it would cost more than 1 billion to repair them...
it's the same story being told be these news teams, and all of them are using estimated numbers. There are no real facts there. We know that there's a problem, but why does some many people jump on this, I'll tell you why, because the need to feel better about their console. It sucks being on the loosing team. Period.
LOL, this is what ya get when you rush ya product....VISTA anyone ?. P.S........3 = FTW!.
I'm glad Microsoft has finally been big enough to admit it. I heard it on the radio this morning during the news - not a good start to E3. I'm sure M$ will spin it and everyone will forget about it after E3 but I would never buy a piece of crappy hardware that cost them buttons to make - if you pay peanuts you get monkeys!!!! I'd prefer to pay for quality - and I have thats why I own a PS3
I have a broken 360 sitting in my bedroom for month,which is waitting for me to paid for the repair. I wounder if they will settle my case too.
Im afraid u must get an elite, but if the elite is that one u have under ur bed then call mr. J. Thompson so he will take your case serious =j
I'm pretty sure all 360's have a 3 year warranty from purchase now. Including ones that have already been purchased. Why on earth would you buy a 360 Elite? If you're going to spend that much just get a PS3, it won't break.
When you want to buy a new console would you ask the retailer for one with a heatsink?
what people are not understandingis that a majority of the failing consoles are ones that were manufactured in the first year. during the first year, microsoft had 3 different companines manufacturing 360's for them. it wasn't until early this year that microsoft had "mutually" cancelled their contract with the manufacturing company that had been rumored to be the one pumping out the most defective consoles. it will take probably another year before the 360's that are still going to fail to do so. microsoft extended the warranties because it finally realized they was no other way to contain the 360's that were laready manufactured and sold from the first year of production. alot of people keep jumping on these articles and make all sorts of conclusions without actually looking at facts and information that has long been available it is quite simple, there is an unusually high number of badly manufactures consoles from the first year out in the marketplace and the only way to address this is to provide the extended warranty so that microsoft is able to weed out the bad consoles when they fail. it was a smart move on microsofts part because the other option was a recall of all of it's consoles, which would end up costing them $4-5 billion instead of teh $1 billion it is costing them now to refund repair costs and extend warranties