Microsoft defends infamous red ring of death

San Francisco (CA) - Microsoft has responded to a recent survey that claimed the Xbox 360 was plagued by a 54 percent failure rate. Although Microsoft termed the Xbox 360 a "superior console," the company conceded that it was "constantly improving" the unit's design.

"Microsoft stands behind the Xbox 360 as a superior entertainment console with one of the best warranties in the industry," TG Daily was told by a Microosft spokesperson. "We are constantly improving the design, manufacture and performance of the console through extensive testing of potential sources of any problems. Xbox 360 is pleased to maintain the title of 'most played console' and the vast majority of Xbox 360 customers have enjoyed a terrific gaming and entertainment experience since their first day, and continue to, day in and day out."

PirateThom5391d ago

"The very first SKU had about a 16 percent fail rate."


morganfell5391d ago (Edited 5391d ago )

Let me add to that...Hahahahahahahahahahahah ahahahahahahahahahahahahahahaha hahaha!

PirateThom5391d ago

What I like about that statement is that it's not Microsoft, it's someone who goes on to accuse Sony fanboys of skewing the results, even though everyone and their dog knows the failure rate has NEVER been that low.

Trollimite5391d ago

hahahahahahaha!!!! really???? is that the bes they can do! tell a lie then, blame someone else! who thought of that??? a little kid??

5391d ago
JonnyBigBoss5391d ago

More like a 16% non-failure rate. I'd be surprised if it were under 50%.

Unicron5391d ago (Edited 5391d ago )

C'mon Thom, didn't you know the media is in fact NOT biased at all, and it's merely PS3 fanboys that are conspiring against everything? Here, check out this proof from Kotaku!


"In light of one million unique users still playing this game's multiplayer every day, Halo 3's narrow "Yes" plurality can likely be attributed to polarized views about the title's perceived importance, or lack of it, to gaming at large, and its close association with both Microsoft and the Xbox 360. In other words, a fanboy effect. Again, this is an unscientific survey with opt-in respondents coming from a specific readership, so no one expects 100 percent. But we're very opinionated around here, and these numbers seem to reflect more a weariness with the game's exposure than its quality of gameplay."

So because one million people still play it, clearly Sony fanboys have skewed this result AND the RROD results! God forbid someone doesn't care for Halo, they MUST be a fanboy!!!

The 360 is a great system with a great online service saddled with the worst build quality ever, something no gamer should have to deal with. The media meanwhile... is TOTALLY QUALITY at every turn, in no way biased and always truthful!

And yes, I'm being sarcastic and pointing out how stupid the media is.

NothingToGainButLove5391d ago

"Microsoft stands behind the Xbox 360 as a superior entertainment console with one of the best warranties in the industry,"

LMAO. How can you possibly say that with pride?

Megaton5391d ago

The most definitive warranty of this generation.

FlatulentGhost5391d ago

""The very first SKU had about a 16 percent fail rate."


Just when you think Microsoft can't possibly blow it any worse, they make a stupid blunder like this.

Right now the damage control meme from Xbox fans is that:

1. Microsoft owned up to the RRoD fiasco

2. Make up a story about how they had 5 PS2s die on them

3. Possibly throw in a 'my launch 360 is still working perfectly' if they are feeling brave

And here goes Microsoft blowing that damage control right out of the water by going back to their old denial of the massive extent of the problem like they did for the first 1.5 to 2 years.

iamtehpwn5391d ago (Edited 5391d ago )

and I used to think that RROD would never happen to me. IT WILL happen to you eventually due to X-clamp.

I've own more consoles then anyone you can think of including a Turbo Grafx 16 and Sega Saturn. I own every console this generation, and last generation. and I've NEVER EVER had a console break on me till 360.
Honestly, having a console break on me is baffling, and whats worse is Microsoft's response.

morganfell5391d ago (Edited 5391d ago )

Letr me see if I understand this. In order to point out that Sony fanboys are skewing the truth and the 360 is being maligned, you quote Kotaku.

You are of course intimately aware of the hatred Kotaku has for Sony? No? And you are aware of the events as they transpired that led to such vitriol.

You might as well quote Ted Bundy on the value of morality and virtue.

The most definitive warranty of this generation? You mean the warranty that was only provided because the Federal Trade Commission was on the verge of an ordered recall. And a warranty is half way to worthless when you consider the quality of the warranty service itself.

BWS19825391d ago

ultimate warranty they like to boast about only covers some of the defects, and for 3 years, why brag about that? The norm is no warranty and almost no defects, with the intent to keep a console for years on end.

Tony P5391d ago

The "best warranties"? What the hell. That doesn't exactly inspire confidence in saying your machine is well-built. The 360 is many things, but reliable, no.

It's so laughable for them to say this because the 360 has at least one more well known defect in the form of its disc drive. Which is doubly unforgivable if you remember the original Xbox suffered the SAME problem. Hardware just isn't their strength.

Unicron5391d ago

But Morgan, why would Kotaku lie? Clearly PS3 owners are the root of the downfall of the economy too! The media never lies!

ActionBastard5391d ago

They've produced broken hardware for almost 4yrs now, but Sony is the bad guy. It's comedy.

Panthers5391d ago

EVEN if that 16% was true, it is not something MS should be proud of. That is still a horrendous failure rate.

Blaze9295391d ago (Edited 5391d ago )

I still dont get how 5000 gameinformer readers are the equivalent to the 23+ million 360s sold thus making it at the 54% failure rate. That's like polling two people where lets say both have had rrod before, would the failure rate of two people then make the general percent 100%?

Maybe I'm not getting something here, if someone would like to explain that I'd appreciate it.


Disagrees? and still no replies? Geeze the users on this site fail so much sometimes.

coolirisGB5391d ago (Edited 5391d ago )

Always the same 5 or 6 trolls in the same articles that will have a lot of eyes on it.

PirateThom/morganfell/saaking /Godmars290/FlipMode

These have to be the same person, there can't be that many people living here on this site with 8 to 10 bubbles when all they do is troll.

on topic
It's obvious PS3 fans throw the polls they do it with everything else. I don't think people claiming not to be idiots really thought RROD was anywhere close to 54% OR 20% Microsoft wouldn't be in the gaming business if over 50% of the consoles failed lol.

LOL at the PS3 fans trying to create reality on site known to be furthest from reality.

FlipMode5391d ago (Edited 5391d ago )

Troll? you're calling ME a troll?

Sarcasm5391d ago

"It's obvious PS3 fans throw the polls they do it with everything else."

They sure do!

Just like the Forza 3 vs Gran Turismo 5 poll! Wow, GT5 won anyway. Let's just completely forget that Turn 10 offered anybody who voted for Forza 3 gets a free download in Forza 2!

/my name