Microsoft defends infamous red ring of death

San Francisco (CA) - Microsoft has responded to a recent survey that claimed the Xbox 360 was plagued by a 54 percent failure rate. Although Microsoft termed the Xbox 360 a "superior console," the company conceded that it was "constantly improving" the unit's design.

"Microsoft stands behind the Xbox 360 as a superior entertainment console with one of the best warranties in the industry," TG Daily was told by a Microosft spokesperson. "We are constantly improving the design, manufacture and performance of the console through extensive testing of potential sources of any problems. Xbox 360 is pleased to maintain the title of 'most played console' and the vast majority of Xbox 360 customers have enjoyed a terrific gaming and entertainment experience since their first day, and continue to, day in and day out."

[PirateThom]

"The very first SKU had about a 16 percent fail rate."

AHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAH! AAAAAHHAHAHAHAHAHAHAHAHA!

[morganfell]

Let me add to that...Hahahahahahahahahahahah ahahahahahahahahahahahahahahaha hahaha!

[PirateThom]

What I like about that statement is that it's not Microsoft, it's someone who goes on to accuse Sony fanboys of skewing the results, even though everyone and their dog knows the failure rate has NEVER been that low.

[Trollimite]

hahahahahahaha!!!! really???? is that the bes they can do! tell a lie then, blame someone else! who thought of that??? a little kid??

[JonnyBigBoss]

More like a 16% non-failure rate. I'd be surprised if it were under 50%.

[Unicron]

C'mon Thom, didn't you know the media is in fact NOT biased at all, and it's merely PS3 fanboys that are conspiring against everything? Here, check out this proof from Kotaku!

http://kotaku.com/5341145/k...

"In light of one million unique users still playing this game's multiplayer every day, Halo 3's narrow "Yes" plurality can likely be attributed to polarized views about the title's perceived importance, or lack of it, to gaming at large, and its close association with both Microsoft and the Xbox 360. In other words, a fanboy effect. Again, this is an unscientific survey with opt-in respondents coming from a specific readership, so no one expects 100 percent. But we're very opinionated around here, and these numbers seem to reflect more a weariness with the game's exposure than its quality of gameplay."

So because one million people still play it, clearly Sony fanboys have skewed this result AND the RROD results! God forbid someone doesn't care for Halo, they MUST be a fanboy!!!

The 360 is a great system with a great online service saddled with the worst build quality ever, something no gamer should have to deal with. The media meanwhile... is TOTALLY QUALITY at every turn, in no way biased and always truthful!

And yes, I'm being sarcastic and pointing out how stupid the media is.

[NothingToGainButLove]

"Microsoft stands behind the Xbox 360 as a superior entertainment console with one of the best warranties in the industry,"

LMAO. How can you possibly say that with pride?

[Megaton]

The most definitive warranty of this generation.

[FlatulentGhost]

""The very first SKU had about a 16 percent fail rate."

AHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAH! AAAAAHHAHAHAHAHAHAHAHAHA!" ;

Just when you think Microsoft can't possibly blow it any worse, they make a stupid blunder like this.

Right now the damage control meme from Xbox fans is that:

1. Microsoft owned up to the RRoD fiasco

2. Make up a story about how they had 5 PS2s die on them

3. Possibly throw in a 'my launch 360 is still working perfectly' if they are feeling brave

And here goes Microsoft blowing that damage control right out of the water by going back to their old denial of the massive extent of the problem like they did for the first 1.5 to 2 years.

[iamtehpwn]

and I used to think that RROD would never happen to me. IT WILL happen to you eventually due to X-clamp.

I've own more consoles then anyone you can think of including a Turbo Grafx 16 and Sega Saturn. I own every console this generation, and last generation. and I've NEVER EVER had a console break on me till 360.
Honestly, having a console break on me is baffling, and whats worse is Microsoft's response.

[morganfell]

Letr me see if I understand this. In order to point out that Sony fanboys are skewing the truth and the 360 is being maligned, you quote Kotaku.

You are of course intimately aware of the hatred Kotaku has for Sony? No? And you are aware of the events as they transpired that led to such vitriol.

You might as well quote Ted Bundy on the value of morality and virtue.

The most definitive warranty of this generation? You mean the warranty that was only provided because the Federal Trade Commission was on the verge of an ordered recall. And a warranty is half way to worthless when you consider the quality of the warranty service itself.

[BWS1982]

ultimate warranty they like to boast about only covers some of the defects, and for 3 years, why brag about that? The norm is no warranty and almost no defects, with the intent to keep a console for years on end.

[Tony P]

The "best warranties"? What the hell. That doesn't exactly inspire confidence in saying your machine is well-built. The 360 is many things, but reliable, no.

It's so laughable for them to say this because the 360 has at least one more well known defect in the form of its disc drive. Which is doubly unforgivable if you remember the original Xbox suffered the SAME problem. Hardware just isn't their strength.

[Unicron]

But Morgan, why would Kotaku lie? Clearly PS3 owners are the root of the downfall of the economy too! The media never lies!

[ActionBastard]

They've produced broken hardware for almost 4yrs now, but Sony is the bad guy. It's comedy.

[Panthers]

EVEN if that 16% was true, it is not something MS should be proud of. That is still a horrendous failure rate.

[Blaze929]

I still dont get how 5000 gameinformer readers are the equivalent to the 23+ million 360s sold thus making it at the 54% failure rate. That's like polling two people where lets say both have had rrod before, would the failure rate of two people then make the general percent 100%?

Maybe I'm not getting something here, if someone would like to explain that I'd appreciate it.

EDIT:

Disagrees? and still no replies? Geeze the users on this site fail so much sometimes.

[coolirisGB]

Always the same 5 or 6 trolls in the same articles that will have a lot of eyes on it.

PirateThom/morganfell/saaking /Godmars290/FlipMode

These have to be the same person, there can't be that many people living here on this site with 8 to 10 bubbles when all they do is troll.

on topic
It's obvious PS3 fans throw the polls they do it with everything else. I don't think people claiming not to be idiots really thought RROD was anywhere close to 54% OR 20% Microsoft wouldn't be in the gaming business if over 50% of the consoles failed lol.

LOL at the PS3 fans trying to create reality on site known to be furthest from reality.

[FlipMode]

Troll? you're calling ME a troll?

[Sarcasm]

"It's obvious PS3 fans throw the polls they do it with everything else."

They sure do!

Just like the Forza 3 vs Gran Turismo 5 poll! Wow, GT5 won anyway. Let's just completely forget that Turn 10 offered anybody who voted for Forza 3 gets a free download in Forza 2!

/my name

[Chubear]

He's lying thorough his teeth! It's been documented that the 360 actually had a 68% failure rate in it's first year on the market. But I found it funny that to make it seem much better he said 16% XD

If a MS employee is ready to admit to 16% failure then the real number must be pretty bad don't you think?

[ActionBastard]

coolirisGB is just 1 of the butthurt 360 owners that STILL defend the overpriced DVD player...that breaks...a lot.

[IcyJoker187]

Cooliris's Butt MUST hurt.

[theEnemy]

spin!

[PirateThom]

You know, this is one piece of news I don't mind being called a troll over because the 360 is coming up on its 4th birthday and it still has crappy hardware, but people would much rather forget and bury their head in the sand. It's not a fanboy issue, if you loved the 360 you'd speak up about it and get a console with a build quality you've paid for.

Perhaps, it is they who are the trolls for allowing a company to get away with defective hardware for so long...

[FlatulentGhost]

Let's just go back over just how bad Microsoft's actions were:

1. 360s were dying like mad in pre-launch store kiosks - Xbox fans screamed it was incompetent store employees. Microsoft did nothing

2. 360s were dying like mad at gaming magazine and news sites pre-launch. Xbox fans screamed they were just prototype units. Microsoft did nothing.

3. Microsoft went right ahead and shipped console hardware that was defective by design even though they knew that to be the case

4. Microsoft then went on to deny and lie about the extent of the problem for what? two years?

5. Finally after threat of class action lawsuits and being forced to implement a recall they finally agreed to fix the problem

And right there is the fundamental problem of Microsoft and the Xbox.

They have a fanbase that will put up with ANYTHING as long as they see it part of their Holy War Against Sony.

The rest of the gaming world just stands back in disbelief.

And perfectly explains why the Xbox and XBox 360 are selling at almost identical rates to the same countries and people.

Microsoft has created a 25 million or so size niche in the console market where those 25 million will buy anything Microsoft puts out and the remainder of the 200 million or so console gamers look on in disgust.

[prunchess]

Did MS deny that the failure rate was as high as 54 percent? No. Very telling that!

I didn't see in the MS response what they calculate as the 360s failure rate either. And if they are improving the 360 design then why are there so many 360s still RROD-ing \ failing?

Wake up you gamers! MS plan to keep selling 360s with this design fault and others until they release their next console.

360 owners - You love your 360 - good, nobody wants to take them away from you but by not screaming blue murder at MS about its continued sale of such shoddily designed hardware and it's concealment of the 360 failure rate you are setting a very bad precedent for the industry that ALL US GAMERS may possibly fall a foul of in future console releases.

[coolirisGB]

RROD was 54% LMAO This is crazy only PS3 fans in a 360 article. I'v seen how sensitive you guys are as if defending Sony's momentum or lack there of since Gamescon.

Oh noes Microsoft won't let the lies you've hyped up persist, that's why this is really bothering you right? holy sh*t you would think this is a article bashing PS3 looking at the response.

Go do something kids hahahaha

[FlipMode]

Ya know people say the poll doesn't matter but IGN/Game-spot/G4tv/Joystiq and many others reported it like it did. So obviously it means something.

Can't just throw it away claiming fanboys thats just stupid

[Sarcasm]

Hello guys, I'm selling a brand new console called the YCircle 36,000! Please forgive me as of right now it has a 95% defect rate on the first few batches. But fear not, I offer a 30 year warranty on it. I stand by my console the YCircle as a superior entertainment console with one of the best warranties in the industry!

Here are the features for it:
- CD Player (FFXIII Will be available at launch in a unprecedented special edition 30 disc format)
- Radio Antenna (included)
- Cigarette dish (included)
- Backwards compatible with select Atari 2600 titles

and more!

If you would like to go online, I have a new online subscription called the YCircle Living! It's only $500 a year. But it's completely worth it because it has cross game voice chat!

And if you would like to upgrade to a higher HDD, please look no further than my $300 120MB add-on. I assure you, it's of the highest quality on the market!

But wait! There's more! Buy now in the next 10 minutes and I'll throw in a free fluffy dice!

Pre-Order now!

[coolirisGB]

I'm not here to fight with you kids, I don't care what you have to say I know you wan't to fight. Like kids not getting attention.

Have fun hope PS3 can gain some ground lol.

[FlipMode]

Yeah go ahead cooliris you weren't making much sense anyways.

[coolirisGB]

Ass hurt?

I don't believe the lies and I'm wondering why Sony fanboys need 54% to be true when it has not mattered regardless of the rate.

Hope you can comprehend that.

[FlipMode]

Out of the 2 of us I'm the one butthurt?

Ok got it. LOL

edit Below: look how mad cooliris is getting LOL

get mad at M$ not me

[umair_s51]

I like the name of your product

[ElementX]

And look it's the fanboys with the first 8 posts....

[coolirisGB]

Your malice towards Microsoft and the 360 isn't normal. When you do nothing with that account but troll and attack anyhting related to the 360 and Microsoft you are ass hurt, so yes. Are you lost? if you hate the 360 why do you troll the threads? Because you're ass hurt and bitter Sony/PS3 is in last place.

You being in here wasting all your comments proves you are an ass hurt PS3 fan just like the other 98% of them in here.

You don't make sense you troll everyday using 10 different accounts not to mention some old ones no longer in use, trying to convince other PS3 fanboys the 360 sucks? lol

[ultimolu]

"Microsoft stands behind the Xbox 360 as a superior entertainment console with one of the best warranties in the industry,"

...*falls over laughing*

Sure Microsoft, sure.

Oh, I've heard many tales of your corruption. Keep it up...you're trying to fool the public but they'll catch up sooner or later.

And cooliris, don't have a heartattack there. As long as Microsoft doesn't get their act together, people will continue to make fun of their hardware.

Tee-hee, look at the disagrees! You're only cracking me up more!

[FlatulentGhost]

Lies? Sony fanboys?

Just look at this giant train wreck of a thread from 360 owners:

http://www.neogaf.com/forum...

Note:

The 360 owners posting on neogaf are mostly all long time posters due to the very long time it takes to get approved and then a fanatical effort on partisans to ferret out anyone who doesn't actually own the console they claim to

[ZOMBIEMAN1]

the answer is simple 360 fanboys just bend over and let MS do whatever the fvck they want the hardware failure is one of the reasons i haven't picked up a 360 but really ppl shouldn't put up with MS's sh!t it doesn't matter if you get a warranty and they'll fix it for free eventually the warranty will be gone than what you have to pay for the repair i don't about you guys but when i buy a console i buy it to play games for years not so it will break down in a few months or a year everyone just watch Classic Game Room HD on youtube see there RROD review ( and than the GROL = Green Ring of Life review just for fun ) the guy's Atari 2600 still works years after he got it and his 360 dies after 1 year .

and to cooliris dude get a fvcking brain do you really believe that nonsense PS3 fanboys are why the polls say it's so high really ? do you believe this conspiracy theory of yours ? god your fvcked up in the head and trust me i know when someone is fvcked up in the head

[prunchess]

Now that's what I call a thread! 214 pages! you'd never see the like of that on N4G.

[evrfighter]

there was probably one comment I've read so far that seemed to get it. Everything GameInformer is doing just completely WHOOSHED by everyones heads. Including Thom's who seemed to have got swept up in fanboy pride.

What TG Daily is doing is AMAZING for the gaming scene. To call out a company and force a response by the behemoth known as M$ is good for gamers. I can't stand the thought of companies knowingly putting out shoddy hardware because they know they can exploit gamers. This is the reason I will not buy a 360. I do not support this kind of policy.

The only good thing to come out of M$ being in the console market is that it forced Sony to drop prices sooner than they would have wanted and as a reaction to that the 360 elite dropped in price. Now is a good time to move on to next-gen if you hadn't done so already. I guarantee you won't become a fanboy due to buyer's remorse.

[LazyDevs]

That is still not as bad as the PS2 failure rate.

[FlatulentGhost]

I'm trying to remember his name or what to search for on neogaf, but it's been a least a couple years now I think.

But back before Microsoft admitted to the RRoD fiasco and were still lying about the problem, they actually had a guy from some astroturfing type company whose job it was to hang on on neogaf and 'manage' the RRoD fiasco while never letting anyone know that he was being paid by Microsoft.

He eventually stopped working for Microsoft and came clean and admitted it to neogaf. Got a tag under his name. He tried to play it off like golly! I'm just a regular guy like everyone else here, let's be friends.

Standard operating procedure for Microsoft and their astroturfing.

[coolirisGB]

The poll of 5 thousand people were asked if they had RROD.

There wasn't 54% failure when the problem wasn't addressed back two years ago, that's another flaw in the poll, was the poll tracking past or present when they were asking people which most were PS3 fanboys anyways lol.

I put that moron on ignore thank god.

[FlatulentGhost]

"That is still not as bad as the PS2 failure rate."

How can you not realize that making up lies about the PS2 'being worse than the 360' is completely asinine way to try to deflect Microsoft Xbox 360 RRoD fiasco?

140 million of us have bought PS2s over the past decade...

[Unicron]

I can taste Cool's tears.

mmmmm... tasty.

God I love this site.

[FlipMode]

Aaaaaaaaaand cool is out of bubbles

thank god no more stupidity and Bias

edit: wow those disagrees came fast don't get mad at me

hitting that disagree button doesnt make the 360 failure rate go down sorry ;P

[ultimolu]

Let me make something clear to you 360 faithfuls. The failure rate for the PS2 wasn't as bad as the 360. Accept the fact Microsoft built faulty hardware and stop dragging the PS2 into this. Unless you have proof, then I suggest keeping your traps shut.

YOUR DISAGREES CHANGES NOTHING. PROVE ME WRONG INSTEAD OF SLAMMING THAT BUTTON.

[ps3d0]

well we can all see how stupid the fanboys are here obvious. So I sure making any post that does "RROD ftl" or "M$ sucks" and sone other idiotic remark is a waste of time but I do it anyways.

If you take this report about the failure rates seriously then you should try to look at the combine numers too. 71.6 of the people survey had a system that failure ? And how many people in this survey didnt know one of the 3 systems all ?

Ps3 brags about have a failure rate of less then 1% now its sudden up to almost 11% failure rate. (me this is worse then the 54% by 360 cause we already about rrod)

The wii has a much higher failure rate in this survey then reported before too.

If I took a survey from this site about the 360 failure rate I bet it well over 90% and I bet you around 5% of the people here even own one. think I'm wrote ?

""The very first SKU had about a 16 percent fail rate."

AHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAH! AAAAAHHAHAHAHAHAHAHAHAHA!" ;

I stupid troll fanboy remark like that get 43 agrees and disagrees in the single digits.

Oh and btw the 16% survey is the only survey I've ever seen to you any kind of solid facts.

[Maddens Raiders]

..."viral Sony gang"..?

lol

[Knightrid808]

After reading the responses in the link you provided, I'm speechless at how well they take being screwed over. They're spending their money on something they expect to break and here they are "Oh well, I have an arcade unit to keep me occupied until I get my other one sent back!"

[Eddie20101]

Playing on the days in, not the days out.....to repair (not really a repair, you get a replacement with a refurb unit that has already failed at least once).

[Anon1974]

If it's not 54% Microsoft, then what is the failure rate? Personally I'm on my 4th 360 console. You can spout all you want about your superior console and your warranty (which was only 90 days at first, until you changed it to avoid a flood of lawsuits) but if that number is wrong, then what was the failure rate before and what is it now? If you fixed the problem, shouldn't that be something you would let consumers know about?

[Ri0tSquad]

And it's not just RROD, there's other problems as well like disc scratching(which is worse IMO since $60 games are destroyed). Put a warranty on that MS, and replace more than what, 16 games? These types of issues with 360 come nothing close to the problems PS2 had.

[II Necroplasm II]

My god it's a PS3 fanboy sausage fest in here.

[Monk3y]

haahhahahahaahahhahahahhahahah

[Kornholic]

It seems like coolirisGB is the master of self-deception.

[Sarcasm]

"My god it's a PS3 fanboy sausage fest in here."

The only sausage I see is the one that Microsoft puts in consumers rears.

Not a pretty site. No sir'ee.

[Argento-Nox]

For the people who don't agree with the 360 failure rates, I'm a former entertainment associate at Bestbuy/Futureshop who worked on the launch day of the 360 to 7 month's after it's release (before I quit to focus on university fulltime), the 360 had at least a failure rate of 33% or more.

It wasn't even a week after release, that I and my fellow entertainment associates were taking back 360's affected by RROD. I personally took back at least a 33% of the 360's from customer I sold them too. It was obviously extremely easy selling most 360 customers on 2-3 years extended warranty.

You want to know what the MS rep answer to me was, when I asked about RROD ---> "We're aware of the issue, but it's only affecting a small portion of 360's". The response going through my head, "Yeah right! I dare you to tell that to the customers affected by RROD!".

[masterg]

I guess I'm one of the unlucky ones. (I had 3)

Change of the first ring of death: 16%
Change of having two rings of death: 2,56%
Change of having three rings of death: 0,4%

I guess the guy who had nine was one in a billion.

[ShabzS]

16% was written by one of the users as feedback from the site .... not by microsoft or its executives...

ms's response was the typical corporate response... " the xbox 360 entertainment system is a superior entertainment experiance and people enjoy it ...Full stop ... end quote... thats all they said... thats what they defended

damn good job pirate thorne and the other radicals ... you guys spin this sh*t like crazy

[Guido]

54% failure rate says it all and nothing MS says will change the minds of the consumers. Their product is trash, plain and simple.

[commodore64]

I find it funny that the PS3 fanboys seem to know the failure rate more accurately than an official MS spokesperson.

ha. ha.

[PirateThom]

Microsoft never mentioned the failure rate. The failure rate of 16% was mentioned by some user of TG Daily.

The Microsoft spokesperson said they had a good warranty in place and the usual crap that the majority are enjoying their console day in day out.

""Microsoft stands behind the Xbox 360 as a superior entertainment console with one of the best warranties in the industry," TG Daily was told by a Microosft spokesperson. "We are constantly improving the design, manufacture and performance of the console through extensive testing of potential sources of any problems. Xbox 360 is pleased to maintain the title of 'most played console' and the vast majority of Xbox 360 customers have enjoyed a terrific gaming and entertainment experience since their first day, and continue to, day in and day out.""

That's all the person from Microsoft said, the rest of the article is quotes from site users. They didn't even refute the number.

[Sarick]

You can put a warranty on a box full of poop. It doesn't mean it a superior piece of poop in a box. MS says they stand behind their product FINE. They should've thought of that before they released it knowing it was defective from the start.

They released a shoddy product. That warranty is used as an excuse to misdirect the customers away from the negative issue (damage control). It took them a near class action lawsuit to extend their warranties. They didn't do it for the customers. Instead they say they stand behind their product like they willingly did no wrong.

Sorry, I'm not so gullible.

They did manage to sell multiple consoles to the same owner buy having the RROD, even Kevin on G4 openly admitted that when his system RRODed he ran out and bought a 2nd (arcade) to while his 1st was in the shop. Seriously, to some people games are like drugs and when a company tells you it'll take 2 weeks to a full month to get your console back it's hard to quit cold turkey.

With the high failure rate of 360 it's kind of hard to believe that quite a few of those sales or shipped units in the 30million are only first time buyers. There are lot of people just like Kevin at G4 who bought extra units because they couldn't wait a few weeks. These people had money to replace consoles and being gaming junkies where willing to spend a few bucks.

I can pretty much bet these numbers helped increase the market shares significantly. If I give it simple term I'd call it redundancy gaming.

What's even more astounding is the second part about the 360 owners. The poll stated that the RROD wouldn't effect future purchases based on the failure rate. This says that most people are willing to get cheated and keep coming back for more. I'm sure big companies love these people because they know they can practically steal from the customers and continue a strong customer satisfaction rate.

[kunit22c]

The worst part of this, is that Microsoft has no f*cking shame, they don't care, people are still buying the 360 so they really don't give a d*mn. Microsoft, Please do us all a favor and stop existing.

[edgeofblade]

I wouldn't be surprised to hear the SUCCESS rate is 16%, in the first run at least.

The RRoD fiasco is unfortunate, but I'm glad Microsoft continues to eat their costs in replacements. As long as they want to replace my console, I'll let them.

[Argento-Nox]

@commodore64 who wrote:

PM
Track
Ignore0.17 -
I find it funny that the PS3 fanboys seem to know the failure rate more accurately than an official MS spokesperson.

ha. ha.

------------------------

"Ha ha" is about the only appropriate thing you said, quite relevant to your own comments. Out of fairness, the Nintendo and Sony reps I spoke to every month when I worked at Bestbuy/Futureshop, gave me the same PR bullshit that the MS rep gave me.

What's your response to employees (even former ones like myself) at electronic stores that took back 360's first hand and knew the failure rates when losses/returns associated with each product in their department were tallied each month?

You're also not taking into consideration, that associates at each Bestbuy/Futureshop can obtain info on the sales and returns at other Bestbuy/Futureshop stores in their local area. Bestbuy/Futureshop are 2 of the largest electronic outlets in North America, so if my store is taking back 33+% of the 360's due to RROD, like every other Bestbuy/Futureshop in my city; what makes you think Walmart, Target, Amazon, Gamestop/EB games is getting a smaller portion of RROD? It's not like you have to be a genious to know that all the retailers all got the same batch of 360 units during launch day.

Your an idiot if you think any spokesperson from ANY company, would come out and say, "We admit that our product has a failure rate of 33+% and we apologize on behalf of the comsumers who have purchased our products."

You know what most companies would do once they're caught redhanded, they'd have a spokesperson admit to their product errors, just prior to a recall. Haven't you seen something like a car recalls for safety etc., before? You seem to be forgetting, a spokepersons job is also damage control, not just selling their companies products to the mass media.

You seem to be ignoring the fact that MS reps, straight down to the ones going to each chain store (like the one I worked at), denied RROD even existed. Would I be wrong to say that it was a monumental "one billion dollar" US lawsuit towards MS's 360 product, spanning over 10000+ 360 owners across the States, that forced MS to admit the existence of RROD, while taking appropriate action to rectify the problem?

While you make sly remarks with regards to PS3 fanboys, it was your "fellow 360 owners", that forced MS to admit RROD existed in the first place, while giving "you" and "every other 360 fanboy/owner" on this site, an extended 3 years warranty to ensure that each of you, is covered for more than the measly 90 day warranty available at launch.

RROD is the reason for the 3 year extended warranty, no? Can you deny the 360 being the most faulty piece of gaming hardware in the history of home consoles? If no, then regardless of whether the failure rate was 16%, etc., 360 is still the least reliable home console in gaming history ------------> hence this argument on percentages is irrelevant.

[Upbeat]

u know what i love this most about this article, the way they said

"the vast majority of Xbox 360 customers have enjoyed a terrific gaming and entertainment experience since their first day, and continue to, day in and day out."

did they send a survey or sumthing out? or did they do it the microsoft way and just make a hole load of complete and utter ballicks up?

[FamilyGuy]

If they didn't deny the 54.2 percent failure rate then how can you 360 supporters?

[Sarcasm]

"I find it funny that the PS3 fanboys seem to know the failure rate more accurately than an official MS spokesperson. "

Right because an official MS Spokesperson will always tell the truth and never ever lie.

That's about as accurate as saying Paris Hilton is a smart wonderful woman.

[FlipMode]

How about you fix it then talk?

[kaveti6616]

Microsoft made a terribly unreliable console. I'm not sure it has a 54 percent failure rate, but I'm willing to believe that the launch consoles had a very high failure rate. Overall, the failure rate of all the SKUs on the market and in people's homes is probably far less than 54 percent. Then again, Microsoft shouldn't use that as a defense. It's not hard to make a redesign that works, and MS should have been willing to make a drastic change to the appearance of the console if it meant that it would be reliable.

EDIT: @ MRV - Yeah, and Barack Obama was actually born in Kenya, and bigfoot is a bus driver in Canada. How about we stop spreading stupid lies. Why in the world would Microsoft "change" the RROD to e74 and then cover that in the three year warranty as well? What good would it do for Microsoft to create another error but still cover it in their warranty? You should have thought your conspiracy through a bit more.

[mrv321]

They did finally fix it

It's called E74, they chenged RRoD to E74 so they didn't have to comply to their 'three year warranty(which ONLY covers RRoD)' untill everyone got wise.

Also 16%

So your telling me out of 50 people only 8 people rrod, HA.

If I asked you to click agree is you had a friend or yourself had ANY problem with your 360 click agree if not disagree... in fact do it.

[Sarcasm]

Even if it's just 16%, that's not something to be proud of. 3% or below is the norm. So that means they're still 6 times as unreliable as a competitor's console.

[40cal]

Is da squad!

Anyways, I was thinking the same thing.

"The very first SKU had about a 16 percent fail rate. With every revision since that number has fallen fast. Falcon is reliable and Jasper takes it to where it ought to have been,"

Ummmmm, ok? Dose David thing we are all retarded?

Look, if this where anywhere close to true then explain to me why the Jasper and Falcon still reportedly have a very high failure rate, and what about the Billion Dollars set aside for the warranty program? The first Billion is gone, so if the systems don't break at an alarming rate how in the Fck did more than 1 BILLION dollars get spent fixing consoles to date?

[ps3d0]

Sarcasm ps3 reportly has a failure rate of almost 11%. Oh and the 16% was from a survey done 2 years ago. I bet if you went out and got 5000 new 360, ps3 and wii and tested them that they all probably make it within that 3%.

[HDgamer]

You have no facts to support your biased if not clearly delusional allegations.

[Sarcasm]

So the 360's 54% is "OMGz, that's just a stupid poll from Game Informer" but the 11% from the same poll is accurate???

Interesting. I have to "Jump in" to Xbox Land one of these days where magical fairies roam the land and sprinkle cocaine in your cupcakes.

[Saaking]

MS:
"We will defend RROD to the end because it's the only way the 360 sells"

[lociefer]

lol typical M$

Press: the failure rate of the 360 is 53%, what do u have to say bout that

M$ spokesman: we are the best system available, ppl are happy paying for the monthly fee and we have tons of great dlc coming this year, hey can i buy you a gold watch ?

N4G waiting for approval article: 25 Reasons Not to Buy A Ps3 This Christmas

[ultimolu]

WE MUST DEFEND ZE RROD TO ZEH DEATH! -Microshaft

[Lou-Cipher]

Aaron Greenburg: Sh1t, What am I going to tell the general public?

Shane Kim: Well at least they don't know how large the real failure rate is.

Aaron Greenburg: You got that right. We would be totally Fucd if they knew how evil we really are.

Shane Kim: Just keep repeating that we have a superior product, and the sheep will flock to our gospel.

Aaron Greenburg: good thing we are better at brainwashing people, than we are at making hardware.

Shane Kim: You got that right.

I cant believe they are trying to tout a warranty as a fix.

Microsoft is a disgrace to the consumer electronics world.

[TheDeadMetalhead]

"the vast majority of Xbox 360 customers have enjoyed a terrific gaming and entertainment experience since their first day, and continue to, day in and day out."

How can they, when their console is being repaired all the time?

[Sir Ken_Kutaragi]

When a xBox 360 gets RRoD and the Mug er erm i mean Owner sends it off to Micro$oft how will 'Milo' Survive stuck in his Virtual Reality World on his own??? ;-D

YAWN...People will still buy it, M$ will still get away with it...
They have the internet on their side...Zzzzzzzzzzzzzzzzzzzzzz :-/

[JonnyBadfinger]

WOW i am so shocked that a story like this got approved on this site.

And look at all the droids running to stomp on the weak kid.

Im sorry until my console gets RROD, this 54% thing is a lie and complete fabrication of the truth. And notice how its only the Droids (who which only about 5% of them actually own a 360) that claim the fail rate as true.

Sony fanboys are clearly so desperate for a bit of a ego boost that they feel the need to bring down all consoles, when clearly the facts they seem to put forward arent valid coming from them, mostly because they dont even own the 360. So its noting more than a trashing attemptt.

and why do Droids seem to spend more time in the 360 articles??..... isnt anything interesting happening on your side of the fence?? If your SOOOOO interested in the 360 go buy 1, or go play your hundreds of so called AAA first party exclusives that arent launching for years to come.

[Socrates]

All I can say is I am disappointed. I was planning on getting a PS3 after the price drop but going on forums and seeing how PS3 fans act has made me decide that I will avoid the PS3. PS3 fans are truly horrible.

I have never seen a bigger group of mindless fanboys in any industry --not in sports, not in cars, not even in politics do you see the kind of irrational hatred and partisanship that PS3 fans exhibit.

I already have a Wii, a computer and an Xbox 360 to keep me supplied with plenty of games. I was thinking about adding a PS3 to the mix even though I already have more than enough games systems to keep me satisfied, but PS3 fanboys have really turned me off and left a bad taste in my mouth.

[PS3PCFTW]

to watch the sh1t i foretold, all unfold.
*grabs popcorn*

[ShadowCK]

"Of course there was a high fail rate, but at least they fixed the hardware and gave us a 3yr warranty. But a survey of people claiming to be 360 owners?! Yeah like as if the viral Sony gang didn't corrupt that with their fanboy stink. Get real."

^^^ This man speaks the truth.

[TheDeadMetalhead]

^^^ This man is lying. OSHI--

[Saaking]

"We are constantly improving the design, manufacture and performance of the console through extensive testing of potential sources of any problems. Xbox 360 is pleased to maintain the title of 'most played console' and the vast majority of Xbox 360 customers have enjoyed a terrific gaming and entertainment experience since their first day, and continue to, day in and day out.

hahahahahahahaah!!! So many lies in one paragraph. Alright, first off the 360 is most played in the US not the world. Second, they haven't fixed RROD, E74, Disk Scratching, over heat, etc. MS is a joke!

[Atomic]

Microsoft lives in an alternate reality where last gen technology is superior??

[jack who]

"I'm on my fifth 360 now. Like others have said, I can't believe that there is not a higher failure rate for the 360. Everyone that I play with online have had at least 1 if not 2 RRODS," noted PMB. "The other 45.8 percent must be consoles that are used about an hour a week to have not have failed yet. The original Xbox wasn't much better IMAO. I had like 4 of those. Lets just face facts that Microsoft makes some crappy hardware. As far as being a loyal customer, I would buy a different console if they offered the same online experience and games that are available on the 360."

ps i for one got my xbox 1 on lunch day and its still working as i type.

[Saaking]

The Xbox 1 was extremely reliable, a lot more than the PS2. I have no idea what the hell MS did to make the 360 the most defective console in history. They rushed it and now they look like a bunch of idiots when trying to defend it. And how the hell is the 360 a "better package"

Wifi-no
bluray- no
exclusives- very little
free online- no
hdd- just the elite will have an hdd
etc, etc , etc,

[jack who]

all that at what cost? sony in last place even after how many years still lossing money on every ps3 sold.

"better package" has a lot more meaning too it than what you going on about

filpmode

http://www.andriasang.com/e...

[FlipMode]

They aren't losing money on he new ps3's.

[Saaking]

Did you enjoy the Xbox? The Gamecube? I did even though they sold 1/6 what the PS2 sold.

[lloyd_wonder]

The xbox 1 wasn't more reliable than the PS2. It was just that no one had an xbox... So, no one knew.

The PS2 was just a case of wear and tear on the lens. Which is easily fixed. The 360 just breaks.

[Saaking]

I laugh when bots try comparing the 360 failure rate to that of the PS2.

[jack who]

at lloyd_wonder

lol really? even till what when ps2 slim came out it was still have problems ps2 had at lunch......i mean theres nothing better than that

[ultimolu]

Lol, jack who said lunch. xD

[Erotic Sheep]

mmmmmmm... lunch

[TheDeadMetalhead]

Great, now I have a craving for tacos. Thanks a lot, jack who. :(

On-topic: Microsoft are really getting desperate for excuses, aren't they?

"Yeah like as if the viral Sony gang didn't corrupt that with their fanboy stink. Get real."

Anything to shift the blame away from them...

[Saaking]

BS, MS hasn't fixed anything. The 360 offers MUCH less than the PS3. I seriously don't know how this representative kept a straight face when saying all those lies. I would have laughed before even finishing my first sentence.

[kaveti6616]

It's easy to trust you because you are an unbiased person. / sarcasm

[spongeboob]

You got to hand it to them, they are just as delusional as all the other Xbot fanboys. I mean come on 16% failure rate for the first SKU, when you make improvement the failure rate is supposed to go down not up. I know for a fact that the failure rate for the first 360 was 100%
so they can't pull the wool over my eyes. It blows my mind how ridiculously stupid they sounds every time they release a press release. How can anyone actually support these morons.

[kaveti6616]

Invalid, invalid, and invalid. You know for a fact? I know for a fact that you are an idiot, but saying that doesn't make it true. But you are.

EDIT: @silkrevolver - I'm a fanboy? Really? I have stated already that the 360's failure rate is high, but I have no problem with calling this guy an idiot who claims to know for a fact that the failure rate is 100 percent.

[silkrevolver]

He's a fanboy, but so are you. You can't honestly say the failure rate was lower than 20% for the first batch of 360's, can you? SONY fanboys always point at the failure rate of the 360 more than they should, but it was a huge problem, and it still is.

[danthegardner]

That is probably the stupidest comment I have ever seen

[silkrevolver]

Who's comment? Mine?

[Steyene]

You sir, are in fact spouting bullsh!t out of every possible orifice. I know that for a fact, that your facts are sh!t, considering I still friends who's Day 1 launch 360's are still going fine.

I do have no doubt that the failure rate is much, much higher then any other console this gen.

[cereal_killa]

" http://gamer.blorge.com/200...

"However all is not lost, as 17 years veteran journalist Dean Takahashi, who has written for the Wall Street Journal, Red Herring Magazine and Los Angeles Times, and now writes for VentureBeat, has made a tremendous effort to probe and delve into exactly what happened with the Xbox 360 and the cause of the high failure rate. Takahashi conducted over a hundred interviews starting from the engineers who worked on the hardware of the Xbox 360 all the way up to executives at Microsoft.

Takahashi gives an overview on how Microsoft Execs knowingly gave the go ahead for production of the Xbox 360 despite being aware of the high failure rate. It was all due to a race to beat Sony to the market for control of the living room."

What ever the real number is was or will be doesn't change that fact that M$ knew from the beginning that it was defective from the start and to this day it's is still a defective product that people are still blinded by to this day that "It's not that bad it's only the Sony fanboys who claim it as bad as they say it is" M$ pulled the wool over your blind delusional eyes and stick a how did they put it ""Microsoft stands behind the Xbox 360 as a superior entertainment console with one of the best warranties in the industry," I mean come on how can they be proud to even say this earth to M$!!! YOU WERE FORCED TO DO YOUR SO CALLED "BEST WARRANTY" BECAUSE IT WAS EITHER THAT OR AN ENTIRE RECALL THAT WOULD HAVE COST YOU Billions more than what this warranty has cost them.

[saint_john_paul_ii]

funny how these articles are coming out after the PS3 slim was announced with a $299 which is ready to launch on Sept.1

[JonnyBigBoss]

That's despicable. Microsoft needs to be sued the big bucks already. A failure rate on ANY electronic that's that high is just unacceptable.

[Cajun Chicken]

You would think that, wouldn't you?

[Saaking]

They were sued a lot of time, but with the warranty people can't sue anymore.

[OtherWhiteMeat]

I'm just thanking the good Lord Microsoft doesn't build planes. Would you fly if you only had a 50% chance of making it to your destination???

[Utalkin2me]

Then what should be done with sony over the PS2?

[Saaking]

PS2 failure rates are not comparable to the 360s. Yes, the PS2 had problems but they weren't even close to the amount of failures the 360 suffers.

[Obama]

"I'm just thanking the good Lord Microsoft doesn't build planes. Would you fly if you only had a 50% chance of making it to your destination???"

Final Destination.

[LazyDevs]

Why cause you say so?

[Saaking]

No, it's a fact. PS2 failure was not as widespread as the 360.

[Sigh]

I will never understand you 360 owners, are you not aware of how many times you have had to fix your consoles or how bad Microsoft is doing NOT to fix this common problem, which by the way, has still been around for 4 years now?! I know that it's hard to leave your gamerscore that you've built over these last few years it has been in the market, the friends you have on your list(I know migrating all of em won't be easy to other consoles so you refuse to do it), the 3rd party "exclusives" that microsoft has managed to snatch so you guys can have em all to yourself, netflix/other apps, etc.

But are you guys not frustrated at all at what's happening that has almost become a norm to you guys? "Whatever I'll pay another so so $$ to ship it and to repair it" "I'll just buy a new console"---Like I said in another thread, looking at the whole pattern cycle--it's totally ridiculous, YOU HAVE TO DRAW A LINE and make them fully aware you are tired of them creating the same faulty BS errors, heating, even RRODING.

Otherwise, migrate to a reliable system, to a company who has had 2 generations of dominance/experience under their belt, and that is Sony. Nintendo too, but eh as much as I love em, this gen they disappointed me cause they focused on another crowd :(

[Godmars290]

How can MS defend something that cost them a flat out billion dollar payout? Which then didn't end the problem.

[kaveti6616]

Investing a billion bucks in repairing the console isn't going to change the fact that the current design of the console is still flawed. Microsoft has internally tried to fix the issue through revisions in the chipset size, but the reduction in power consumption and heat dissipation hasn't been enough. Like I said on another thread, I wouldn't mind if Microsoft made a drastic change to the console's appearance if it meant that it would be more reliable. More holes in the box and more heatsinks, etc.

[HDgamer]

Just wait till the damage control sees this, it's going to be a horrible time in the gamer zone. Other than the fanboys mindless rambling, if you have a alleged superior console why can't any of the exclusives look like Kz2 or uncharted or even have a lower failure rate and surpass the nintendo wii?

[Steyene]

Personally, I would say that damage control has already arrived. Your comment is a highlight.

[FiftyFourPointTwo]

I love my username. HAHAHAHA.

"First SKU had 16 percent failure rate". LOL

"Microsoft stands behind the Xbox 360 as a superior entertainment console with one of the best warranties in the industry," LOL

Microsoft, you're just good for the lulz.

[Shadow017]

You sure it wasn't the cheap price they were enjoying if xbox 360 came out as 600$ price tag with rrod and still sell id give it props.

[gamingisnotacrime]

but wht my friends also had the RROD multiple times, and Wal-Mart, GameStop, etc.
I dint think the RROD has ever been below 33%

[monkeys]

wow ms is so full of it

[silkrevolver]

But it's his job to not say bad news about MS, so don't get so mad. It's a little disgraceful, but it's his job.

[hatchimatchi]

the 360 has some good games but the system as a whole is a POS.

[lordkemp007]

Well they would defend it wouldn't they. It just means more inflated sales figures for them, when quite frankly morons go out and purchase a 4th or 5th defective console. Repeat and rinse.

Wake up Xbox fans dont let Microcsoft get away with this as a fellow gamer you deserve better.

Microcsoft Pi## off out the games industry and take your so called superior hardware with you.

You will not be missed.

[Sarick]

If it's true about the install base seeing skewed devs are seeing the install based based on MS shipped numbers. These numbers help developers decide what console they'll develop games for. Other factors include the special offers and incentives each console maker proposes, the software production cost, the overall attach rates and developer loyalty.

Given that, MS has a a lot of units shipped, they offer massive incentives for going exclusive, timed exclusives, download content a developer kit is one of the best in the industry, the system is easier to code ,and it has an average to above average install base. I think the developers are well aware of the RROD issue. I think they don't really care because customers are willing to accept the issues that come with 360 hardware.

So long as 360 customers are willing to deal with it or doesn't affect the developers profits I don't think they care. If it was an issue that disabled last years software on systems the developers wouldn't be so accepting of the 360 problems.

[Taarec10ToTheEnd]

Superior gaming console? My ass.

[DavidMacDougall]

Yeah that made me laugh too.

[nemesis enforcer]

With this confession, MS is LYING to xboxfanboys... And these people are the dorks cavalry to defend it at any cost and use it as a weapon against the new ps3slim... Is not pathetic? WTF is happen with this world? They MUST attack MS for not give a reliable console, but instead, they prefer to silence the competence... LOL!

[eagle21]

GLOBAL WARMING IS CAUSED BY FLOPBOX. lol

[Gue1]

Yeah, blame us for the RRoD! Just go to youtube you jackass and see with your own eyes if Sony fanboys are the ones making things up... This it's so pathetic.

http://www.youtube.com/watc...
http://www.youtube.com/watc...
http://www.youtube.com/watc...
http://www.youtube.com/watc...
http://www.youtube.com/watc...
http://www.youtube.com/watc...
http://www.youtube.com/watc...
http://www.youtube.com/watc...
http://www.youtube.com/watc...
http://www.youtube.com/watc...
http://www.youtube.com/watc...

-All of them elite models.

[Campy da Camper]

in the room is people like me (used to be, anyway) who after their first failure, went back and BOUGHT MORE. I had replacement plans but still... I was a devote XBOX for years and finaly could take the failures no more.

Sony has really stepped it up and along with a great game line-up and the acceleration of bluray movies coming out, I will never go back.

(hugs DLP tv)

I love you, man.

[FiftyFourPointTwo]

Microsoft - the definitive clowns this generation.

[TrevorPhillips]

The last time I had my red ring of death was 7 months ago I don't seem to be getting it now, but if i do get it again im gonna get real pissed.

[Sarick]

You can be pissed all you want, but if it does break you have a choice to continue with the 360 experience or move on.

Which path will you take? Being pissed about something doesn't solve anything, at some point actions will need to be taken to protect your interest.

[ArcticWolfUK]

RROD is xbox biggest exclusive.

its better than most the other sh1te they release

[Shadow Man]

There is no way possible to spin this one.

So good night my job here is done.

[FiftyFourPointTwo]

Lies.

[Saaking]

I believe you Shadow Man, I actually do, but remember you are not equal to the world. While you may still may be lucky enough to be on your first others are on their 2nd, 3rd, 4th etc.

[cryymoar]

"durr i'm Shadow Man,
i'm gona pretend i'm still on my launch unit because that means if mine still works, so does everybody else's."

Just go tell your mommy and daddy to buy you a shiny new PS3 Slim and everything will be alright. Come on, you can play Warhawk with me and my friends and pretend your xboxism never happened. Your parents don't have to pay for your online anymore or you don't have to cut the grass to afford $20 every 3 months. Come on, you can do it.

[Finalfantasykid]

Just be lucky you weren't this guy...

http://www.1up.com/do/newsS...

[cereal_killa]

Of course you are even if you did get RROD you wouldn't even tell anyone on here just like every other 360 Muppet on here would never admit they got or have gotten RROD. but I bet you had 25 PS2s break on you along with 10 Sony PSPs blow up in your hand.

[TheDeadMetalhead]

"The list of problems is almost comically large: three red lights of death, two with disc read errors, two dead on arrival, several with random audio and video-related issues and one that actually exploded."

I know this is mean, but I lol'd so hard. XD

[xcox]

there's now officially 54% chance you're a lying c0ck sucka.
i pity you xb!tches!

360 is for corporate suckas
ps3 is for real gamers

[RGB]

nice link, lmfao, 11 Xbox 360 lol, 11 bombed pleasefixmes lol. wow f*ck!ng awesome. Godamnit, just think how pissed he was the second time then the fifth & tenth. lmao awesomes. funny sh!t.

[Finalfantasykid]

And that was like from 2 years ago. I wonder what the count is up to now? 20+?

[guswol]

Shouldn't that be 45.8% chance of lieing as those that said they had had no problems obviously were bulls***ing!

[skeletonss]

Have become fanboy orgy gay fest latley.

[Saaking]

Yet you still comment and reply. You must like it right.

[Socomer 1979]

Blame me!

[lordkemp007]

Sorry i meant to post my above comment in the open zone. I dont really wish for Microcsoft to get out the games industry, but it just angers me as a gamer that this failure rate seems to have been accepted by Xbox fans.

We are all quick to band together when Activision are being assh##es, Microcsoft knowingly released a defective product and still have not remedied the situation.

Its about time Xbox fans showed their displeasure towards Microcsoft and spoke up rather than blindly defending their purchase. Step up to the plate and dont accept broken hardware you folks deserve better.

[I am Legend]

Games are awesome.

LOL...disagrees are fun.

[unknownhero1123]

agreed. the hardware should have been tested more. At least there are some good games on the 360, with mass effect being my favorite. My 360 RRoD last month and I finally got off my butt it send it in. I'm on a mass effect withdraw atm.

[Conan-O-Brady]

"Microsoft stands behind the Xbox 360 as a superior entertainment console with one of the best warranties in the industry" and "Xbox 360 is pleased to maintain the title of 'most played console"
A little vague , not "THE" superior entertainment console ,not "THE" best warranty ? Also what does most played console have to do with a 54% failure rate ?
I love how they say so much but say nothing at all . In marketing and political circles this is called a misdirection . With such a bold statement you're made to feel as if they're addressing the issue when actually what they're doing is dodging it.
Maybe if they pulled they're heads outta they're asses and fixed the problem we could all just move on ......... But first they have to admit the problem exist's and that my friends will never happen .

[JYstiq808]

New Elites coming with a free sack of lemons.

[Doton07]

*crickets*

[cryymoar]

have you seen the Microsoft's new ads for that Xbox360+Lemon bundle you're talking about?

http://farm4.static.flickr....

[JYstiq808]

aww.. come on how about some lemonade then?

[Mo0eY]

New Elites coming with cold wet towels to keep your 360 cool. Preferred method by all the bots including Shadow Man, Mart, and whoever else bullshits that their 360 hasn't RRoDed.

Get yours today for the low, low price of $399... Oh, wait... Sony PS3 dropped their price? $299 then. We'll even throw in a movie you don't want to see, and a game that will surely be scratched beyond repair.

Milkcroshaft out.

[Dawn_Of_Ashes]

they have no choice to give to the customer a good garantee cause the failure rate of the 360 seem to be really high. I wonder if microsoft got some quality standart...

[-Mezzo-]

Ok in other words M$ is saying it's good to have RROD, WTF

[Saaking]

And the bots accuse me of spinning. how hilarious.

[-Mezzo-]

lol.

[Nitrowolf2]

lol MS couldn't you have tried harder then that?

[JYstiq808]

Brand new xbox 360's this fall come with
with your choice of Gatorade Lemon lime, or Pine Sol lemon scent.

[Atomic]

what about the best reliability?

[Doton07]

So far the wii has the best reliability this generation, and thats because it doesn't produce much power.

I know Microsoft can make a good reliable console AKA XBOX, so what the hell happen with the 360? Different manufactures perhaps?

[Atomic]

It's a design fault.
Microsoft knew about it,they rushed and released a system bound to fail. gaining market share was their first priority, they didn't give a damn about the consumer who got the short end of the stick when all said and done.

[Socomer 1979]

Really?!?

You know lying on the Internet is about saddest thing a human can do in his lifetime.
So I'm gonna ask you guys or person with 2 accounts:

Do you realy still have launch xbox360's still working ???????????????????????

Do you play 3-5 hours a day or more?

I have just 1 friend that just had a audio problem after a year. M$ replaced the box & ever since he has no problems since launch. You know why?
The xbox360 sits on top of the very hot cable box.
It keeps the soldering hot. He hasn't moved the 360 in 4 years.

He is a very lucky person. He is a professional boxer with a beautiful girlfriend.
Jack who & shadowman, I believe if you're telling the truth, you should play the lottery & win it.
It seems you've been born blessed!

54.2 % !

[Doton07]

And the failure rate 54% there is still that 46% that probably will never have problems.

[Nihilism]

even if it was 16% that's still waaaaaay too high, and the rrod is the only reason i never bought a 360 when they came out...i worked at kmart at the time and the display 360 had to be replaced over 10 times in the 3 years i worked there, i would tell customers to get a wii or ps3 and not to waste their money on the 360.....how could i tell people to get it when i knew how bad the failure rate was....although i'm glad i didn;t get a 360, because i would probably be a console fanboy and never would have turned to the pinnacle of gaming known as pc gaming...ah fate, you can be kind

[patterson]

Hmm the M$ spokesman didn't deny the 54% failure rate. Very interesting!

[Socomer 1979]

I'm pretty sure If my friend did have rrod he would just buy a arcade instead of sending it again.
He wouldn't tell me if he got the rrod cause he knows I'll embarass him.
Ah well, it's too late anyways. Ps3's are 299 & he's getting it during the week.
All he plays is rainbow six vegas 2 all day & all night.

If you know who I'm talking about on xbox live tell him MAGNUM-RAM said stop fckn with that bullsh1t box &
Trade it already ha ha!

[DJ]

They should really specify their definitely of "failure rate", because I suspect "RROD" is a completely different category to them. They probably see "failure rate" as the number of consoles that are so jacked up that they don't even turn on. RROD is probably the other 50%.

I cannot tell you how many times my local Circuit City and Best Buy have had to replace their Xbox 360 kiosks.

[Mo0eY]

"and the vast majority of Xbox 360 customers have enjoyed a terrific gaming and entertainment experience since their first day, and continue to, day in and day out."

I think he meant to say

"And the vast majority of Xbox 360 consoles have enjoyed a terrific shipping and handling experience since their first day, and continue to, day in and day out of our factories."

[patterson]

lol xD

[Myst]

This is going to be so mean coming from me, but you don't mind if I use that quote you just made and send it to the rest of my friends? That was seriously priceless XD

[MGS_fanatico_]

Think about it this way! Microsoft are pioneers! They make the friggin' impossible possible, right Xbots? More than half of the sh*t they sell breaks down, and they're still in business! How many companies can claim that, whilst beating their chest with pride?!

No, sorry, I can't possibly go on...See, even while being sarcastic, and trying my best to spin this into a comedy, I can't help but imagine Cooliris here, purchasing about five X360's in order to have a glimpse of the gaming experience we PS3 owners have, ya' know, without spending a single thought thinking "How long until you break down as well, X360 number 3?" - It's just sad...

Buy a PS3, and you won't have to worry about sh*t like this! (And you can't possibly b*tch about the price anymore and don't even think about bringing up the games as an excuse for you not purchasing one! =O)

[ultimolu]

Hello, my name is 360 fanboy and I like being raped by the company who made my console! I fight with PS3 fanboys constantly instead of actually criticizing the company who made my console!

Yayz!

[Grandreaper9999]

He just dodged a bullet.

[Game13a13y]

if the RROD failure rate is 100%. come on, lets use our logic for a sec (at least try xbox fanboys). if the RROD is caused by overheating and ventilation issue, shouldn't all 360 prone to have this problem? if so, the failure rate should be 100% its just that it depends on the conditions for it to happen or not. (don't flame me for using logic please xbox fans)

[Obama]

Imao they are forced to offer the best warranty. What a joke.

[Socomer 1979]

Decipher the PR & you get:

We sold a replacement xbox360 because the gamer still pays for xbox live.

If I were m$ I would say that too.

So, xbutts. M$ just said that when you get the rrod or someother malfunction & you get upset, you become a ps3 fanboy & it's your own fault for not enjoying the warranty.

Sounds like even M$ is tired of people biotching about the rrod. It's like they are saying: so what ?! Don't like it then stfu & get a p$3.

[biggame901]

Any other hardware company with a failure rate of 54% would have been ran out of business and torn apart by the global media. Microsoft should be absolutely embarrassed by this hardware fiasco. Sadly, as long as they are supported, they'll continue to make shoddy hardware.

And the fact that they are even attempting to defend this is deplorable. Microsoft better clean up their act next time around, or just get out of the industry.

[Sarick]

Most of the customer who helped create the 50+ percent said that this generations RROD wouldn't affect future purchases of MS products.

Apparently a lot of customers are just sheep to be controlled by a Shepard. It's not like everyone out there is a rocket scientist when they make purchases. I bet even 120+ IQ people are in acceptance of the failure rate yet still maintain a healthy relationship with the 360 experience.

Ever notice how there are people who can do amazing calculations in their heads but fail to recognize the simple common sense things?

Sad but true, games are like drugs to some people and to them they can't go without their fix. If people are brainwashed or controlled by these subconscious impulses it's easy to exploit them. Just look at that response it shows that most people will go through hoops even if it means sacrifice making compulsive choices.

[zok310]

Way to show your fan base how much you think of them, first you lie to them about failure rates, then you rip them off by charging $50 a year for Live (peer to peer match making), then you rip them off again by charging them more than $199 for an obsolete video game console (Xbox 360).

[Hudahudahuda]

Why do they call it a 360?

Because it only lives 360 days before it RRoD's.

[gumgum99]

*hits snare drum and cymbal*

[TheDeadMetalhead]

You sir, have just won an internet.

+bubbles

[Myst]

Man it has to be a sin to be laughing this much at such mean jokes, but I'm laughing anyway bubbles XD.

[Sarick]

"Because it travels in circles" or something.

(Hint: from the customer to the shop and back to the customer.)

Sorry, not to sound fanboy but, that's was what I thought you was going to say as I was reading.

[TheDeadMetalhead]

"We are constantly improving the design, manufacture and performance of the console through extensive testing of potential sources of any problems."

AHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHA!

This guy should do standup. ;o

[tiamat5]

`Don't let the Xbots get you all riled up. Remember these are the same people that defended the first Xbox even though it was being stomped by the PS2 and almost everyone including most developers could see it was a piece of crap. It even died like a piece of crap. The 360 didn't even need backwards compatability because there was almost nothing to play from the original Xbox. So now even after that piece of crap is gone, now they come up with a new piece of crap that not only destroyed discs, but now dies on you forcing you to send it back a nd wait 2 weeks. Just imagine that people actully defend this nonsense, even after we found out that Microsoft knew that this was going to happen. Sony made sure ther systems were sound. I have had all three Playstations and none of them have ever died on me. In a sane world Sony would still be on top. But instead we live in a world where Nintendo and Microsoft rip you off, kick you in the nuts and people say "Thank you! May I please have some more"

[The_Zeitgeist]

Wow that's harsh. I bought an Xbox 1 like a year after 360 came out and I found plenty to play on it. Doom 3, Halo 1 and 2, Pariah, Fable, Morrowind, I could go on and on. You are just as bad as an Xbot man. You are blinded by your so horniness for Sony that you can't even admit that Xbox 1 had some decent games.

oh yea...Knights of the Old Republic 1 and 2 choke on that fan boy!

[hakis86]

You're listing a bunch of PC games that were ported to the Xbox (correct me if I'm wrong).

[Sarick]

There are also people on the PS3 site that act that way.

I remember sending a few PM's to one of the well known posters on this site who's name starts with M. being a fan of his comments he didn't even understand my position and treated me as a hostile PM. Not being rude or giving strong undertones toward him the guy just blocked me after two PMs. Both times I sent PMs they weren't even responded to under the same context but met with direct hostility.

So, don't just point fingers at one branch of fanboys. I even fans of the same group sometimes treat each other as fanboys of the same products they support. You just have some extremist that are emotionally attached to objects more then the social aspects of society.

Don't point fingers at everyone there are still gamers out there that maintain balance even without purchasing every system.

[tiamat5]

What was always good for a laugh was the stories about the systems that they had on display or were going to use for special events like E3 red ringing. Just imagine their all powerful system can't even hold long enough in public.And even funnier is Microsoft jumping to defend their imcompitance so quicky. I qoute "Me thinks Microsoft doth protest to much"

[Skynetone]

the thing still breaks,

dvd technology is maxed out, yet the 360 still manages to scratch discs

the quicker the warranties run out the better, so we can finally put the 360 to rest, where it belongs

[stonecold3]

if m$ cant bother with 54/2 per so should just leave hardware buiesness altogther and lets have sega back and m$ making gmes for ps3 wii dreamcast 2 i would never buy a faulty product m$ call it a day and hang up your boots

[DelbertGrady]

What's the PS3s excuse for not outselling it again?

[Aceluffy]

360 released a year earlier and price point. The last time I checked, people tend to buy the cheaper console due to limited budget.
2 reasons good enough for you ? Or do you need me to elaborate more ?
Now that the PS3 Slim is gonna be released on Sept 1, you will never say something like this again, only couple more days. Now at the same price as 360 but waaaaaaaaayyyy better quality. Believe in people, Soda. They will make the right choice :)

[kaz-hirai]

Whats M$ excuse after 4 years still not solving the problem? ;-D !!!!

[tripewire]

"Microsoft stands behind the Xbox 360"

Its a hell of a lot safer than standing in front of it O_o

[ifhd]

""The very first SKU had about a 16 percent fail rate."

so all my friends that got a RROD from a lunch system are realy are PS3 fanboys.

[Lazarus69]

Yeah seems like thats what they are trying to say,but i don't think 54%is real figure.I reckon it's more like 15%,but the launch ones where closer to the 50% mark.

[The_Zeitgeist]

Don't you love how Microsoft just basically says we give the best warranty to shut up. They just don't understand how frustrating it can be to have a console go down.

[madpuppy]

until it died on me, fortunately I had a replacement warranty through EB and had it replaced (that was before the 3 year free repair warranty from MS was announced) Funny? EB wouldn't let me get a new replacement warranty contract on the new one?
after that I had a few problems with the second one. I got some sort of "E" code error that reared it's ugly head and after restarting the console a few times it went away. After that I started getting scared to use the darn thing too much. I felt that it could die at any moment. I started to get really angry at the fact that I couldn't use the console when and how long I wanted to. I made the Jump to the PS3 after that. I don't care what anybody says about how WONDERFUL the 360 is. or how the multi-platform games look slightly better on the 360 over the PS3. NONE of that means ANYTHING if the console is broken. "cross game invites and chat" great when the console is working, no so much when it is in Texas getting "repaired" "XBL is so much better than PSN". when you cannot TURN ON the 360 to go on XBL that kinda' ends the ability to have a "great on-line experience".

I'm sorry Xbox360 faithful, I have owned the PS3 for 2 years and had ABSOLUTELY no problems with it. the thing is just about flawless. no lock ups, no errors, wireless connection is rock solid, the controllers aren't falling apart like the 360 ones
(All the rubber is pealing away from the analog sticks in chunks and they are adult owned.)
As For all those great games that the 360 has that makes it so important to own, I have a nice self built PC that can play all those "exclusives".
I think that getting quality in the hardware I play a game on is just as important as getting a high quality game.

[Sigh]

represents BS

[The_Zeitgeist]

MS really needs to just do a redesign until then isn't the whole RROD bashing kinda like beating your government killed grandma?

[Tripl3seis]

wow they back up a system that breaks almost every time thats why i bought a ps3.And im loving it!!!!!

[The_Zeitgeist]

I love mine too. Sony has good customer service too by the way. I was playing mine and didn't have it on a surge protector and there was a power outage and the hard drive got fried. But all I did was tell Sony it won't start up and no questions asked I got a box 2 days later, sent it in and then 4 days later I had a new one fresh from Sony. My PS3 now never moves from the surge protector.

[Silly gameAr]

I see nothing's changed. I had hoped with the PS3 at $300, It would cut down on the crap a bit. At that price, you can go out and get one and judge for yourself instead of hating a system you have never played.

Guess we'll never get back to the real reason we play games.

[Shendow]

If Microsoft was really working hard on fixing the problem.....wouldn't we see the problem gone an no new ones?

Yeah I don't think they are going to fix it but might less on how many do die.

[ico92]

how the FU*K can you defend the biggest hardware failure rate in electronics history and i love how he say's 16 percent like he'd expect us to beleive the 360's failure rate was ever that low come now and even if it was thats still unacceptable for a console

[TheTruth89]

Defend this

[EasilyTheBest]

Yes Aceluffy Microsoft is sorry they launched a year earlier than the PS3, they said next time they will wait till Sonys ready and Launch the same time for you.
Oh and Mirosoft is really sorry that they made Sony launch the PS3 at a higher price too. If Microsoft come out 1st next time when Sony brings out their PS4 if its £200 more expensive Microsoft will increase their price for you..

SDF member again.... Its call business...

Oh and on topic, yes its bad about the 360 RROD but its no different to the PS2s laser problems....
I know your never going to accept that but I just know from Retail business experience...

[wxer]

no its not business
its raping the xbots in the ass

and if it was business
then why the hell they are loosing alot of money fixing this sh!t ??

and you guys are just a bad liers
saying that you still got your first xbox
and talking about the ps2
well i still got my first ps2 working as new

[Neo604]

it design to sell 3 xbox3fixme to one xbot. no wonder they sell so much.

Smart move pretending jasper and falcon would be and advance chipset.

damn the thing is xbot don't even complain, infact they defend it.

[wxer]

HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHA

BU BU BU BU DAH SALEZ...!!!!

HAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHA

EVEN MICROSOFT IT SELF CANT LIE PROPERLY ABOUT THE RROD
YET THE BOTS DO

HAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHA

[StrboyM]

My brother has an xbox, but so far its given him one red light on the ring twice, once he had to open it and do something inside to get it to start again.....
I bought an xbox at launch, I was in canada at the time, and I remember it giving me the red light (dont remember how many) it did work again however....I put it on craigslist a few days later....the guy that bought it must curse me daily..lmao.

(video game quote)

"Snake, SNAKE, SNAAAAKKKKE!!!"

[Ps_alm3k]

they are still delusional, I don't get it!
i ask them and they would still buy another system regardless.
I remember the time when hitler did this and people had no control of their own will and they just followed him. Pol pot also did this and they followed him. I'm speechless!!!

[Myst]

I don't see why Microsoft didn't just do a recall. I seriously would have more than likely gotten a 360 sooner. I remember the lawsuits over it's failure rate and they put a band-aid over it by simply extending the warranty. I personally would have kept going and said no make a recall, because now I feel slightly scared as I play my 360, though I'm glad I got Fat Princess which will be my saving grace when that thing has to get repaired, (even though I can just walk into Gamestop and do it; that's beside the point! :))

[edit]
I called it Famestop instead of Gamestop
*Facepalm*

[Karum]

I got rid of my 360 because of RRoD a few months back.

I bought a Pro in February, loved playing Gears 2 (a game I REALLY miss playing so really hope it sees a PC release, though I think it's unlikely) and Ninja Blade (don't care what anyone says Ninja Blade was a fun game). But the thing broke down on me before I could even finish Ninja Blade. This from a console not even 6 months old.

Sent it off to MS, got a replacement and it went straight up on ebay.

I don't know what the actual fail rate is nor do I care about the accuracy of the poll on Game Informer. What I do know is is that the fail rate is abnormally and unforgivably high for a modern piece of technology and I will not be one of those people that continues to support such horrible and shoddy practices through further software purchases. I mean look at this article ffs, no self respecting hardware maker should have to give a PR spin about how good their warranty is, a warranty that was only put in place to stop customers moving to the competition as opposed to giving consumers peace of mind from the beginning.

If MS bring out another console and it avoids the problems the 360 hardware has then I'll have no problems getting one as long as there are games like Gears 2 on it.

[bobdog626]

Had a 360 for 2yrs then it happened.RROD so i called them up .They said no problem we will send you another one for free .2 week's later it was at my front door . never had a problem sence.It's been 4yr's and steel going strong.Ninja Blade is a great game.Gear's is also and L4D. Cant wait for L4D 2 and MassEffect 2 to Roll in. Not every one got screwed buy Microsoft .Im having a Ball ,Thank's Microsoft.

[lonix]

How can he turn a negative into a positive like that
worst ever defect rate
best warranty
unless you mod like me
I'll play my free60

[OmegaSlayer]

There's one trend I see and hear.
The people who used to be 360 fanboys are every day more silent, and they're buying a PS3.
The articles about 360 superiority are every day less.
People now want PS3 to sell a lot.
Microsoft can't manage to catch good exclusives anymore.

[GamerForever]

Look at all the hate for the 360 and yet its still the 1 console to own this generation with plenty of proof for that. Most people on this site i reakon are being paid $$$ from sony. They must be because they troll this site everyday waiting for some news anything to do 360 and spin it and bash it around lol. They must all have im contacts so they let eachother know when sometin new comes up on this site so they all join forces lol what saddos. people like me just laugh at the fony droids cause its just funny sometimes with all the comments they come out with and most of the time they have no idea what they are talking about but they are only trying to sound complicated and clever...NOT lol.

Ow yes i have 1 question to ask fony droids. Does the new slim PS3 have an updated gpu in it??? huh ?? btw how can sony call that a slim version lol the thing is huge ..just goes to show once again the design faults that sony nvidia and ibm had are stil there its just the components that got smaller and by looks of it not that much either. A home made slim 360 is 3 times smaller the the slim ps3 lol well done sony somme engineering marvel you made.

Im still tryin to hear someone answer if sony upgraded the gpu in ps3 but we all know they didnt. The 360 will eat the ps3 graphically like it did with gears 1 when the new technology wil be let loose.

Goodbye

[Karum]

I'll have 2 of whatever you're taking please!

lol

[illjaden]

I've had my 360 ever since day one. I bought the core the first day it got shipped to the stores.

After 3 months i got my first RROD, got a new concole. 2 Months, RROD. New concole, 5 Months RROD. New Concole, 3 months, got problems with my power adapter, switched it at the store. 1 Month later, RROD...

I can say that I love the games that I'äve played on the 360, it has much to offer, but as for hardware, The 360 is one of the worst concoles to ever been built... I Also love how people defend this and dont stand up to talk the truth.

PS. Bought the PS3 40GB when it luanched, 6 months = Bluray defective. Got new concole, works perfectly since then.

Please understand that Im not being fanboyish here, but its a fact for chr!st sakes... I still like my 360 even though i dont play it as much anymore, but its a crappy hardware. The worst "next-gen" hardware. FACT.

[Karum]

The 360 does indeed have a lot going for it with some of the games it has, xbox live and other services that people will enjoy like netflix, twitter, facebook etc.

It just fails massively in terms of build quality and for me that is a huge deal and an extended warranty just doesn't cut it for me I'm afraid.

[Deathcakes]

"...the vast majority of Xbox 360 customers have enjoyed a terrific gaming and entertainment experience since their first day."
Ok true, true.
"...and continue to, day in and day out."
Aah here's what's wrong! You see with such a high fail rate, people will either be unable to play due to their machines being out of order OR they'll be fed up and simply won't do anything about their broken machines.
I'm a case of the latter, my 360 broke once about a year after i bought it, busted dvd drive. Fine, warranty covered it, got it back about a month later. Then i actually enjoyed afairly long period of uninterrupted 360 gaming. This streak lasted me from October of '07 to early June of this year, when i finally got the RRoD and my warranty had expired (yes even the one year extension can't help me).

I have decided to not do anything about this. I am perfectly happy with my PS3, although there are some few 360 games i do and will miss but i don't deem any of them worthy getting a new 360 for. Also i think it's wrong to continue to support both a malfunctioning machine and the company that allowed it to happen.

[W S K]

...what microsoft did in the past

BUT

i think they´re doing what they can to solve those kind of problems

i for myself now on my 4th 360 (i still have a year warranty left) and they almost "survived" a year each.
about 20 people i know (out of...maybe hundred!?) had it more than once (and even that percentage is too much if you ask me)
but since almost a half year its gotten pretty quiet...whatever that means.

anyways...

he says in the article that the original Xbox was faulty too ... and that´s something i can not understand... that thing was a tank!!!

i´m always pi$$ed off and literally going insane when my 360 dies another time (and to be honest...i think this one i have right now will also die in a year) but the games and LIVE are really what those people keep coming back for more...and Microsoft is pretty fast in replacing your shoddy piece of plastic ;-)

so.....yeah......this is somehow not logic....because every other console that would´ve died on me 3 times would be collecting dust under my TV....but not in that case.

it´s just too much fun on LIVE to miss that out (atleast for me)
BUT
that doesn´t make this kind of problem less worse...like i said in the beginning: it is somehow a disaster! (not THAT big...but not acceptable)

[GamerForever]

I did have my ps3 from launch version but after 1 month my blu drive laser failed. Went back to shop and got it changed for new one. Went home everything was ok. After 3 months the shoddy piece of hardware became a brick as i got the dredded ylod. Was not happy at all but anyway i said nothing is perfect in this world so i took back to sony agent in my coutry and got that changed. Got a new 80gb version this time took it home and all was ok. After 1 month the laser on the blu drive went again so got that changed again and so on and on and on.

Its soooooooooooooooo easy to make stories up these days and then spin them to try and really try hurt the competition. I never owed a ps3 but to just show you how stupid fanboys react on this website.

[GamerForever]

i Had since 2004 and after gaming for endless hours meaning like 15 hours a day it finally gave up on me and binned it but with no hate or grudge as it did give me more then 3 years of quality gaming. I was surprised it didnt even die before that. Still it broke and i went and bought another 1 staright away.

I dont know of anyone of my friends who own a 360 and had there console die on them twice in the console lifespan. what i do know is that i have friends that have a 360 and the ps3 and they want to sell the ps3 cause they never play it.

THAT IS THE WORST CONSOLE FAILURE.

[Karum]

I think you saying you had a 360 before they were even on the market kinda just suggested your experience is false.

[skatezero246]

I would take a reliable system over a system that released with a shoddy 33% failure rate.

and from what your saying the 360 had a two year head start which would make the 360 look even worse considering it only has an 8 million lead (I know the 360 came out in 2005 but apparantly *gamerforever* is making sh!t up

[W S K]

if you honestly would write what your experiences so far would´ve been then no one would complain about it (myself included)
but with that nonsene you´re writing (360 since 2004??? WHAT?!?!???...and your comment before) you´re throwing ALL your credibility right out of the window.... sorry m8!

[divideby0]

"Failure rates are within industry standards"

lmao....knowingly, openly lied...do you think that any gamer with a brain is going to believe MS after they pulled off the biggest rip off in gamming history.....lol

and those that think that MS didnt know of the hardware issues, before launch, are just admitting MS is even more inepdt at not knowning what they designed and built, but not testing it properly..

Lanuch units had a min. of a 30% return at our EB store..FACT

[Meus Renaissance]

Personally I don't really care. I've owned an Xbox 360 for 15 months in total and it's never failed on me. I owned a PS3 for 2 years and I had 3 fail on me. The only thing I can say is that with a PS3 you'll need to make sure to backup your gamesaves because if you don't then they are gone forever. With the 360, you keep the HDD. Unless its the HDD that dies

[00000000000000000001]

If you think about that rate and the fact MS is still using original parts to repair there consoles. Common sense would tell you they would have ran of those original parts a long time ago.
Game Informer = Epic Fail.

[skatezero246]

13% lol thats funny I think they made a mistake by typing a (1) instead of a (3) if I'm not mistaken the 360 launched with a 33% fail rating

[UNCyrus]

that's just sad...

[Condemnedman]

the bubble trolls are out again !! same sad individual(s) got nothing better to do than with their lives

[Xeall]

All that matters to me is that I have had to replace my 360 7 times. 3 core, 3 premiums and 1 Elite (the so called RROD free console). If you bring that down to a personal level thats a 88.5% faliure rate for me, not acceptable. Once I could handle, maybe they had unforseen problems no worries as long as they fix it, like Sony and the orginal Slim line PS2, but that is obviously not the case.

Tell me if you can honestly say no one you personally know hasnt had the RROD once! The 360 is an amazing gaming platform marred by a horrible service record.

[dragonelite]

Have anyone even seen the survey the way they handled the data and check it i mean how can a console with a 33% failure rate go to 54% in two years time with like 3 new iterations of the motherboard and stuff lower usage and a dieshrink to 45 nm i believe with the jasper my jasper 360 doesnt even gets hot after playing 2 hours but the fans are loud like a a car running when i need to put the sound low because parents complain.

[Gun_Senshi]

Microsoft knows how to fix RROD, but they just don't do it for viral marketing and more sales.

A Modder can add 2 extra fans inside the X360, and the RROD will be nearly non exsistant. In fact when buying a flashed X360 most of the time they are already modded with extra fans.

If a modder at home can fix RROD, why cannot MS professional engineers don't? Simple Answer, Sales. What will you do after you have a libary of x360 games over 100 and your X360 dies out of warrenty? Buy a new x360. Its also a known fact that most X360 owners have 2 X360s at home, so they can keep playing when one get sent to repairs.

[Benzo1983]

It's like you guys expected Microsoft to own up to RROD. Come on now people, this is a huge company out to make money it wouldn't be in their best interest to tell the truth.

[andron]

If MS had taken the time and effort to test and build it properly.

Now all we are left with is "Microsoft stands behind the Xbox 360 as a superior entertainment console with one of the best warranties in the industry."

I'll spend my money with a company that stands for quality any day over MS cheap ways. It's even more ironic when you consider that they had a decent built console with their first xbox...

[Ninjamonkey]

How can you defend the fact that you have made a product with the highest faliure rate ever seen???

Plus with how many people have been affected by this, its HUGE.

[NickyFinn]

LOL how can they defend it? i had a launch 360 rrod on me thought ok just send it back get a new 1 no big deal few weeks later got it back got me some games fairly good gaming month later BAM done it again.. threw the piece of sh!t off my closest hill n got a ps3 never looked back

[JokesOnYou]

Still, I have no doubt whatsoever any poll that doesn't require a verified Gamertag that has anything to do with 360 WILL BE TAINTED BY SONYFANBOYS.= Those who never owned one have the worst "OMG RROD Horror stories", lol. Anybody who seriously really doubts this hasn't ever seen n4g, just look at the sonyfanboys in this thread alone, by far the worst of the fanboys.

I read most of the comments, I have know idea like most what the past or current failure rate is, but its obviously significantly less than the launch models. Its funny when sonyfanboys try their hardest to overlook the fact that forum reports and website reports of gamers with actual Gamertags that have had rrod over the last 18 months have very few complaints, unlike when 360 launched. I saw one link in this whole mess from a sonyfanboy that tried to show "proof" that it still is a big problem on forums and guess what its a link to neogaf from 2006
http://www.neogaf.com/forum...
Then I see some saying micro didn't deny its 54%, when they clearly said the launch ones were 16% and the falcon, then the jasper has made those #'s fall fast....if thats not a denial then what is???

Then I see diehard sonyfanboys who likely owned 2, 3, 4 PS2's because the bad laser, which sony denied and was subsequently sued for say "I would not except a unreliable console", yeah riiight.= Sonyfanboys are the biggest hypocrites in gaming, and everybody knows it. lol

So yeah the first 360's were indeed a disaster when it comes to reliability but they've been improved alot which is why no sonyfanboy offered links to a current forums or websites that contain 100's of users with Gamertags complaining like we saw in the first 6-12 months after launch on IGN, Gamespot, and almost every other website and 360 forum, because they can't all they will talk about is how everyone they know 360 has failed and assume that ANY 1 report of a 360 owner who's console failed means that everybody 360 has failed. I see some want to label those who still prefer 360 as "delusional", yeah OK so says the guy who's had 3 ps2's with bad lasers, YES sonyfanboys will do there best to make any poll about rrod worse than it actually is....if you don't believe that YOU are truly delusional, or just a sonyfanboy spewing BS as usual. lmfao

JOY

[PS360PCROCKS]

I cant believe in my hungover state I could concentrate long enough to read that monstrosity. But good post, it's very true.

[JYstiq808]

1. The link that was posted was started in 2006, and it remains active TO THIS DAY. Maybe click on it and read starting from the last page.

2. MS never said it was 16% that was a quote from a tg daily site member.

Before YOU spew your stuff try reading and researching a little closer.

[EVILDEAD360]

Great post for the jokester! + Bubbles

[PS360PCROCKS]

Yeah I've had 3 break on me...and this will make people angry but we were talking PS3 the other day. My friend has his drive go out, a girl I work with had her first 2 at launch overheat, and a few others said the same. But yeah the 360 blows when it comes to stability it scares me still. My ps3 I leave on for hours DLing stuff

[cardgenius]

Anyone notice how they didnt disagree with the number, they just ignored it.

[4Sh0w]

Actually they reported the number for the first sku's was 16%, and said

"With every revision since that number has fallen fast. Falcon is reliable and Jasper takes it to where it ought to have been,"

No wonder why there's so much crap on this site, even when fed the information right on a plate in front of you people still can't get the facts straight.

[PS360PCROCKS]

no offense 4 show but now one claimed it to be 16% besides a user who posted that. Unless you have a link to Microsoft saying that? Because in the story it says: "Unsurprisingly, the "red ring of death" survey sparked a heated debate on TG Daily, with many readers doubting the poll's accuracy" READERS

[4Sh0w]

I guess I'm the one who needs to read more carefully, I thought that quote was from microsoft. I apologize to you and cardgenius.

[bjornbear]

I'm laughing out loud xD

[jro211]

until it breaks.

[EVILDEAD360]

LMAO @ another 'Infamous' Red Ring article bringing out the 'Infamous' Sony Troll Brigade in full force.

What's been fun is actually talking about this subject on Xbox Live and in the game stores with REAL gamers.

The overriding consensus is that no one in their right mind believes the accuracy of the poll. Jokes on you is dead on when he talks about how tainted any poll is in this era of Fanboyism.

First of all, the poll never says how many of the 5000 people polled even owned Xboxes. Which of course we know that NO ONE is a verified source. We all watch every day on the web how people hide behind keyboards in their bedrooms claiming that they own Xboxs just to push their silly hate agenda. 6 million people bought 360s in the fouth quarter of last year alone. NPD for last month had over 200,000 new Xboxs sold. It's safe to say that this small fraction of 360s do not come close to representing what the real percentage is. If it did, we'd all know by now.

But, the bottomline is the problem exists and Microsoft addressed it with the warranty. It doesn't matter if there is a new RROD story for every day of the week through the end of the year. In the real world people are buying and playing the hell out perfectly good 360s. In fact the poll also informed the world that PS3 owners don't even game as much on their systems as 360 owners.

My launch 360 and my Elite have had zero problems. I'm the kind that will play 4-5 hours straight (like I did the other day with Shadow Complex). So I definately believe going with Elite as the standard was a good move on Microsoft's part.

Microsoft made a mistake that has cost them over a Billion dollars. At the end of the day, if they keep addressing the issue with future models; it'll all be a mute issue. What I do know is that he people I come across that have had the problem still love the system as much as the people that have not. The thought that somehow the RROD will have consumers making a mass Exodus to the PS3 will never happen.

[josephayal]

16% C'MON MICROSOFT! Im ON MY 4th 360 now

[kaz-hirai]

Yet Xbots still get on their knees and do what M$ tell them to do ;-(

Oh well i dont have to deal with suck hardware issues as my PlayStation®3 gives me no trouble what so ever ;-D

So you chatboxes go a defend a company that will defend their own faulty hardware which they have had 4 years to solve ;-D !!!!!!!!!!

[lowcarb]

Give me a lifetime warranty for any 360 issue or kiss my crabby patties. If they haven't fixed the problem then it's still out there and in every console waiting to die out. 360 probably has a 99 percent chance a failing in due time for everybody that has one.

[click 2 get virus]

i scared, i was gonna buy a 360

[rmasse16]

they does the same in the pc business, win 3,1 win 95,win 98 se ( plus all the others versions) win millenium, win 2000, win xp and the famous vista, win 7 in the futur, each time the customers is a tester and in the console business for those who bought the first xbox in 2002 3 years later they receive a slap in the face because here come rrod (xbox360) they abandonned those who bought the first xbox and now they said they have the best waranties in the business, What about those with the problem rrod I don`t think they think that microsoft is the best for me the best waranties are the others ( sony with the ps2 and ps3 with low rate of failure and they still serve the ps2 custumers, and nintendo with their low rate of failure.

[MultiConsoleGamer]

How the hell can you defend something like this? Now that's what I call corporate arrogance.

[OtherWhiteMeat]

It's funny that people want to boycott games (any game by Activision and L4D2) but nobody boycotts consoles. Why is there no petition against Microsoft???? 30 million owners sit in silence.

[Chevalier]

"Then what should be done with sony over the PS2? "

Well to be fair to Sony wasn't DVD's a new new technology at the time? What was so new about the 360 that it should have failed so much?

Would any other company have survived paying $1 Billion on warrenty? They have deep pockets that's all. If it weren't for a bunch of people readying a class action law suit which would have brought the problem to the forefront and also lose a bunch of customers you really thing MS would have done anything about it? I doubt it.

[napoleon_ist]

ho no!! :'(

[Pandamobile]

Everyone I know who owns an Xbox are on their 2nd or 3rd...