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HP strikes back on charges for 'free' Windows 7 upgrade

The Register: Hewlett-Packard has refuted complaints that it isn't fulfilling a promise of a "free" Windows 7 upgrade on PCs and laptops saying it had never made any such offer in the first place.

"The UK communication regarding the Windows 7 upgrade from HP has never stated that this was available for free," a company spokeswoman told The Register.

We contacted HP after a number of readers got in touch to complain they had been "stung" by shipping and handling costs for each PC or laptop entered into the firm's Windows 7 upgrade program, which launched at the start of this month.

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theregister.co.uk
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meepmoopmeep3564d ago

wow, miscommunication FTL