91% of customers with 8Mbit packages are not getting average speeds above 6Mbit, Ofcom survey suggests
The vast majority of UK broadband users are not enjoying the speeds they signed up for, according to a groundbreaking nationwide study by regulator Ofcom.
The Ofcom survey undertook over 60 million service performance tests across 1600 homes between November 2008 and April 2009. It found that less than nine per cent of customers paying for 8Mbit broadband packages actually received an expected connection speed of over 6Mbit/s.
Of those 8Mbit connection packages, 19 per cent of the surveyed sample actually received an average connection below 2Mbit/s.