Xbox 360 Hardware Failure Survey

Ever since Microsoft launched the Xbox 360 back in 2005 the machine has been blighted by seemingly infinite stories of hardware failure. As stories continue to flood in regarding the feared Red Lights Of Death, what seemed like a regular case of the 'first batch woes' is now something much bigger – this problem just won't go away.

Microsoft claims the hardware failure rate of the Xbox 360 is "significantly lower" than the CE industry average of between 3 and 5 per cent, despite a recent news piece now suggesting Microsoft is claiming a 4 per cent return rate.

Additionally, Microsoft states, "there is no systemic issue with Xbox 360… each incident is unique and these customer inquiries are being handled on a case-by-case basis."

And can this be disputed? Not yet. Not unless we can take all the random forum complaints and put them in one place. This is what the Xbox 360 magazine 360Gamer is aiming to with this form.

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eques judicii4641d ago

the survey is lame... if you haven't had any broken 360s you still need to put down when you purchased your "broken" 360... so i choose not to fill it out

UncleJaysus4641d ago

They want the date that non-broken consoles were bought so they can compare how many from a certain month have broken down compared to those that haven't.

shadowxcore4640d ago X360 just got the red lights of death TODAY!
wanted an after school session of gears, only to be welcomed with a frozed xbox logo :[[

that was my 2nd,ill be on my 3rd machine now

Covenant4640d ago

Three and counting. With the receipts to prove it.

MikeGdaGod4640d ago

i'm really interested in the results of this survey. i know it won't be that accurate but it has to count for something

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