1030°

9 Insider Secrets From A Retail Video Game Salesman

A salesman working at a popular video game store shares nine insider tips for customers:

1. Extended warranties are usually unnecessary. Nintendo and Sony have one-year warranties on their systems. Microsoft recently extended their 360 warranties from 90 days to a year. Most broken systems stop working before the year's end. Nintendo has the fewest issues and best customer support, in my personal experience.

Eight more, at the consumerist.com

Read Full Story >>
consumerist.com
InMyOpinion6268d ago

Nice article, some very useful tips.

InMyOpinion6268d ago

Not everyone is aware that stores cheat customers into buying extra warranties.

Chagy6268d ago (Edited 6268d ago )

of course they get money from us selling our games to them
but at the gamestop i go to they are very nice and they knew me preatty well since i been going there alot for like 5 years now and they still got the same employess they never ask me to reserve a game to get a membership or none of that but i did get the membership on my own wil ;-)
and i know they rip you off on games you sell to them for example you buy a gaame for 60$ and sell it for 20-38$ what would you rather have a game that is just sitting around or the 20-38$ you get in trade ill take the trade in value, Gamestop aint that but but hey it must just be me because i been shoping in the same gamestop for 5 years and runnig :-D My 2 Cents

ScorpioKyle6267d ago

get an ebay and paypal account, make a lot more for games than trades. A few times i've made money on the game I sold.

Sphinx6268d ago

But yeah, like Merovee said, who didn't know most/all of this already? I'm not a big fan of GameStop, but they are the only ones that seem to have the game I want when I want it. Circuit City, my favorite elctronics store here (customer service is awesome), didn't have but a few copies of Crackdown (for example, this happens all the time), and I missed getting one. I ended up going to GameStop and got it on launch day.

power of Green 6268d ago

Speaking of Salesman nice trick to get people in here.

Show all comments (29)
50°

Pacific Rim Pinball comes to Pinball FX

This could be fun as they make great tables. Go big or go extinct. Prime your senses for a neural handshake and step into the cockpit of a Jaeger. It is on you to cancel the apocalypse when Pacific Rim Pinball comes to Pinball FX on May 16.

260°

Microsoft’s Surface and Xbox hardware revenues take a big hit in Q3

Microsoft just posted the third quarter of its 2024 fiscal financial results. The software maker made $61.9 billion in revenue and a net income of $21.9 billion during Q3. Revenue is up 17 percent, and net income has increased by 20 percent.

Read Full Story >>
theverge.com
darthv7222h ago

Xbox content + services up 62% while hardware down 31%... seems about right with the way they tout you don't need the hardware to play. People can play on their phones or smart tv or other means. I don't hardly play on my consoles directly since getting devices like the logitech g-cloud and ps portal. Which is to also say I have been playing more digital than physical because of these devices.

solideagle9h ago

you should apply in MS PR team buddy, I think you will do a great job in my humble opinion :)

Sonic18817h ago

I thought darthv72 and Obscure_Observer already work for Microsoft 🤔

dveio6h ago

MS: "Xbox services and content without AB up 1%, with AB up 62%. Hardware down 31%. In total a loss of 350 mill."

darthv72: "Seems about right."

MS: "Excuse m ..."

darthv72: "I don't hardly play on my consoles directly."

MS:

Lightning772h ago

What he said was facts. How he plays games is no concern of you. Don't get too mad about it.

Cacabunga9h ago

I can tell people like you are an absolute minority..

If service is up means their fans and fanboys accepted this model and subscribed to it. The near future you will see a big decline because the service is saturated.

shinoff21838h ago

But that's been ms for years. When things aren't going their way they try to change the way things are said. For instance console sales are down, they stop telling how many sold instead telling us how many hours spent in halo or headshots. So it makes sense console sales down just say people are playing on more devices then previous. What they won't say is how many xbox players jumped ship to ps5.

Cacabunga7h ago

Hardware sales are so bad that Sony and Nintendo are blowing the sales off the water with their hardware.

If Xbox are losers, others aren’t..
Xbox already tried everything with Xbox live then subscriptions went down so much that they had to find something else. Their fans subscribed then reached saturation rather quickly.

Hardware and exclusive games is where it’s at! Keep gamers excited, announce decent software and people will support you

itsmebryan3h ago

@shin
Well keep it simple Sony 's operating income is down 26% and Microsoft's is up 32%. No MS spin there, just facts. 😉
Cheers

romulus232h ago

Odd that a company that touts you dont need the hardware to play is already touting another console in the works.

darthv721h ago

They are not reliant on the HW but still want to maintain a presence (no matter how small) is a good thing. It shows commitment to the craft. It reminds me of SNK and how they made games for their own hardware (Neo Geo) while also making them for others because they knew there was a market to do so. They knew they would sell more to others but also sell to their own niche fan base.

+ Show (2) more repliesLast reply 1h ago
purple10112h ago

Xbox hardware revenue tanks to lowest point of Xbox Series generation

Profchaos11h ago

I'm not surprised surface is struggling they aren't relevant anymore

DOMination-1h ago

In the last two years they've started exiting the consumer market altogether. All of the newest Surface products are business models only. They can't seem to work out what they want to do with it.

XBManiac10h ago

Too expensive hardware when others offer the same or more for less? Good work, Green Team.

SimpleDad10h ago(Edited 10h ago)

"Despite some early successes for Xbox games on rival platforms, Xbox hardware is down by a massive 31 percent this quarter."
"Without Activision Blizzard, Microsoft’s overall gaming revenue would have actually declined this quarter."
"Xbox content and services would have only been up a single percent without Activision Blizzard..."
"It looks like next quarter is going to be a similar story for gaming at Microsoft, too."

That is crazy... so A/B/K is carrying the whole Xbox gaming.
Oh and Microsoft will be fine. Windows, Office and Cloud are growing with each pc purchase.

purple10110h ago

Activision: "we gonna need a bigger rucksack/backpack please"

Microsoft: "why's that"

Activision: "to carry yo' weak ass'

Profchaos9h ago(Edited 9h ago)

Top brass have also wanted to start seeing returns on the 100 billion they have put into various Xbox related moves so seeing more multiplatform games is highly likely especially from abk

It's basically saying that PlayStation is the reason Xbox is afloat right now thinks to Ps5 versions of COD

Kornholic8h ago

So basically PS and PC gamers' money is keeping Xbox on life support.

MrDead1h ago

The only growth MS will get out of the console industry is if it supports it's rivals platforms. Xbox is a pointless machine now. I can see them on a big push for live next, and they won't give up on trying to buy Steam.

+ Show (1) more replyLast reply 1h ago
Show all comments (35)
140°

Why Monopolies In Gaming Must Not Be Allowed

As of right now, there are no monopolies in the games industry, and for the sake of the medium as a whole, they never should either.

thorstein21h ago

Shouldn't be allowed in any field.

Inverno17h ago

And yet the biggest tech companies in America are essentially that. They buy up all the small comps only to kill them off and steal what they have, and if they can't buy em they bleed them to death.

jwillj2k416h ago

Eventually they’ll realize the value is with the employee not the company. Buying an IP means nothing if the people who contributed are let go. They’ll get it one day.

MrCrimson15h ago

tech is different because they buy threats and then kill them. Twitter bought Vine and did nothing with it. Despite people seemingly liking it. Could've had tiktok a decade before bytedance. go figure.

Zenzuu16h ago

Monopolies shouldn't be allowed regardless. Not just for gaming.

MrCrimson15h ago

They buy IPs not talent. That's why these buyouts never work and the IPs die. Right now it's too expensive to develop games - but I expect that to shift maybe as AI tools can make it easier. The best games have been indie games for awhile as big developers fuck their ips to death with "games as a service" -