The PS VR2's controllers aren't sold separately, and it's an enduring problem

It’s a terrible oversight to not have standalone Sense controllers for sale, especially when there are numerous reasons why someone might need another pair. Until replacements are made available, there will regularly be posts of players who suddenly find themselves with chewed-up controllers and no easy solutions in sight.

[ApocalypseShadow]

They will eventually. Right now they are sold with the headset as a priority. Gamers wanted Sony to come out with better controllers and they have. Instead of splitting the have and have nots, everyone gets them and developers know they can program their games for 100% of the community. Same with the Dual Sense. Next year would be a good time after the headset reaches maturity. 1 to 2 million on the market at least.

Besides that, I know things break. But it's not even the first year yet. There should be a warranty on them if there's any problems. Unless the consumer is destroying their products. And maybe it's only me. But I still having working Atari, NES, Genesis, SNES, Dreamcast, PS1, PS2, PS3, PS4, PSVR, Aim, and OG Xbox controllers that work fine. Some are one only. And I've played many action, fighting and adventure games with these controllers. I still wonder how gamers break them so easily. Don't have controllers out for animals to chew on them knowing pets chew on their owner's things. Don't have them lying around and step on them. Don't rage abuse them and so forth. It's not that hard.

[mandf]

Atari was the only one I had problems 5 brothers and sisters will do that

[Cacabunga]

Like wii u.. great concept terrible execution and PR

[Tacoboto]

You always write these essays defending Sony for things that just don't and won't ever make sense.

Like no one is saying Sony should remove the controllers from the box. This one article is saying Sony should allow you to buy extra controllers. Why does that need a 200 word rebuttle?

[MEGANE]

As a PlayStation owner I found this very concerning, like they have a media remote no one was asking for(I still bought it 😂).

[InUrFoxHole]

Seriously I'm beginning to feel bad for the lil fella. Seems nice enough though.

[Omegasyde]

Agree. I want another set so I can game like a MF.

On Reddit I feel for the ppl whom have had dogs get to their controllers

[crazyCoconuts]

Main thing from his post: be patient, they're coming. controllers are still under warranty in case they break

[shinoff2183]

You didn't have to read it. I personally usually like shadows responses.

[Gamer75]

What is wrong with having the option to buy the controllers separately

[nirwanda]

Maybe they will interfere with the signals of the ones you are using and it may lead to issues

[crazyCoconuts]

Because within the first year of a relatively small population of users no one would buy them. For the five people in the world looking for another set within the first year, they can call support and get another set sent to them.

[JackBNimble]

So we have to hope they don't malfunction in anyway until Sony decides to sell them separately?

Isn't that kind of anti-consumerism?

[MoonConquistador]

In a word, yes

[crazyCoconuts]

No. If it's still under warranty so you get a replacement free

[JackBNimble]

Crazy
Ok, I'll give you that one on a technicality but who wants to wait 6 to 8 weeks to have their controller fixed when they simply could buy a new one?
I'm sure some people would rather warranty a controller but i personally wouldn't especially considering for Canadians like me have to pay over $700 for psvr. Point is now I have a $700 peripheral I can't use for 2 months when it would have been easier just to buy a new controller.

[outsider1624]

"Same with the Dual Sense."

I disagree

Imagine the PS5 being sold sith a controller and no controllers for you to buy if you want to replace them especially with stickdrifts being an issue. There would be hell!

[shinoff2183]

Stickdrift? We aren't talking switch

Seriously though I haven't seen much issue with ps5 controllers. I've got 3 and maybe it's cause I got a healthy rotation.

[Neonridr]

@shinoff2183 - I've got 3 sets of Switch joy cons (2 since launch) and not one experienced drift. YMMV. The only controller that ever had a problem for me in the last gen or so was one of my DS4 controllers had a stuck trigger, couldn't depress it at all. Other than that, I've had no problems, even my Knuckle Controllers for my Index were fine.

[Neonridr]

a priority? the headsets are sitting on store shelves now, those who wanted to buy them got them.

I understand for the launch, but it's not like these things are still sold out anymore.

[Markdn]

Or, look after your stuff and stop being so hashy with it. Simple right. Put them away somewhere at night, don't leave them lying about, Simple right.

[CrimsonWing69]

What if you get a defective controller out of the box?

[LordStig]

Consumer guarantees act.

[CrimsonWing69]

@Lordstig

I mean, it could be a case where it’s a lemon and goes out after the period to get it exchanged.

My point was these issues aren’t exactly due to people not “taking care” of their equipment.

I’ve run into controllers that get stick drift a year into owning it. I take OCD levels of care of my stuff and I’m not rough on the analog sticks. This very well could be a situation for owners of PSVR 2 with the only option being eBay or buying another device altogether.

Know what I mean, Vern?

[shinoff2183]

Take it to the store you bought it at to replace. Still they should have them for sale or more easily accessible

[Markdn]

Take it back to the store ffs, are you on something?

[IRetrouk]

So it was my fault I got one that wouldn't connect or register after a month of use?.... don't defend shit like this man.
They take the whole package back too, not just the controller you need fixed, selling extras would actually work out cheaper for sony, and still allow us to use our brand new headset🤷🏻‍♂️

[Markdn]

So still under warranty so easily replaced, get over it. Bohoo I have to send it all back, erm well what does it matter you ain't using it with one controller any ways.

[IRetrouk]

Stop the cap ffs🤣🤦‍♂️

[Agent75]

The cost isn’t for the faint hearted either.

[InUrFoxHole]

Or the poor. Don't forget us poor people

[generic-user-name]

Finally a big-ish media site is drawing attention to this issue. It's ridiculous that Sony don't have separate units ready to buy. You can send them back for repair or replacement but if you do, they require you to send the headset back too. Nuts.

[Eonjay]

This makes me think that some of the people having controller issues were actually having headset issues. I say this because it makes no sense for Sony to pay shipping for the whole headset if it's just a controller that needs replacing. Just logistically it makes no sense.

[generic-user-name]

The excuse given is something about a serial number being on the headset that isn't on the controllers.

[Petebloodyonion]

Have to admit that this is a strange decision from Sony but I'm sure they would accommodate with a free repair if you had problems with them.

[1nsomniac]

I’m starting to think the whole thing was a setup. I mean these are basic bottomline issues. It’s a premium vr headset that can’t play vr videos. It has bespoke controllers that the headset literally can’t function without, yet you can’t buy the controllers.

It’s a scam. I think they spent all that money designing it and producing it. Then someone came out and said we have to cut our losses now. Let’s just sell it, recoup what we can and ditch it. But we’re not putting any more money in. I have genuinely no idea whats going on but it seems over the last 18-24months Sony has just been blown well out of their depth.

[anast]

This is the price of innovation.