Travis Williams drove around Louisville, Ky. for a week with a busted Xbox 360 in his trunk. It was his third console stricken by the dreaded "Red Ring of Death" - known as "general hardware failure" in the halls of Microsoft.
If you look online, you'll find lots of people like Travis. Really angry people. Every game enthusiast site has multiple forums dedicated to the Red Ring problem – home remedies on how to solve it, condolences for people who've just experienced it, and gamers claiming to be on their fourth, sixth or ninth Xbox 360.
It's been almost a year and a half since Microsoft issued a big "I'm sorry" to consumers, extending the warranty on their Xbox 360s to three years and taking a $1 billion charge against earnings to pay for repairs and beefed-up customer service. But still, the Red Ring of Death dogs the company.