Law firm files PS5 DualSense drift class action against Sony

A US law firm has filed a class action against Sony over alleged PlayStation 5 DualSense drift.

This week Chimicles Schwartz Kriner & Donaldson-Smith (CSK&D), the firm behind the ongoing class action against Nintendo over Joy-Con drift, asked affected customers to get in touch via an online form.

[lukasmain]

Microsoft are currently involved in a lawsuit for Drift with their controllers and the Elite controllers too. Nintendo are in a lawsuit for drift with their Joy-Cons also.

Now it's Sony's turn.

I personally don't have any drift. But for the people that may have experienced some drift, have you tried this...

- Completely turn off your PS5
- Get a paper clip and turn over your dualsense controller and insert paper clip into the small hole to the RIGHT of the Sony word. There is a small button in there, press the button for about 5 seconds. That resets the controller
- Then attach your controller using the USB cable, to your PS5
- Then turn on your PS5 using the controller
- Check your stick drift

I read that this has completely fixed certain people's stick drift in their dualsense controllers.

[Neonridr]

I've never had any drift in any of my controllers. Both sets of joycons are fine. Never had drift in any dual shock 4, xbox one controller or even my Valve Index controllers (those were notoriously bad for drift too).

Call myself lucky I guess.

[lukasmain]

Same here, I also never had any drift in my PS4 controllers. My friend also hasn't had any drift in his joy-cons. In fact none of my friends have ever had drift in any of their controllers now that I think about it.

[Neonridr]

@potatoseal - the only thing that ever happened was one of my triggers (L2) on one of my dualshocks got stuck. Couldn't tell you how it happened. But that's literally it.

[Teflon02]

My switch control drifts at times. One time it was really bad playing Mario Kart. But outside of that, never experienced drift on anything.

A friend, my cousin and my brother have been having drift issues on switch though. I don't get if it's all these companies cheaping out on sticks to save a bit of money or something. But it's ridiculous that MS, Sony and Nintendo are all having these issues come up now.

[ScootaKuH]

I had drift on my Switch Lite and a friend of mine has had drift on his DualSense. He sent it back to Sony and they replaced the controller. So far my DualSense has been fine, and it gets a lot of use

[Orbilator]

Maybe should be titled money grabbing scum seeks to extort games company for people breaking there controllers cause they look after nothing

[bouzebbal]

I have a couple DS4 that are drifting like crazy..
One starts moving up when I press L2..so weird

[septemberindecember]

I experienced drift in my joy cons, as well as a weird disconnection issue. I sent it to Nintendo and got it fixed pretty fast, but this was well before the pandemic so idk how there support is now.

I've never experienced drift with any other controller, PlayStation, Xbox, or Nintendo.

[Darkborn]

Same I've had multiple sets of joycons, the pro Nintendo controller, like 4 dualshock 4s, and now two duelsenses. Never seen stick drift and I play like 8 hours a day most days if I can.

[Babadook7]

I wonder how much chance this lawsuit has of success, considering how rare the issue is reported to be.

[darthv72]

I can't speak about the DS5 but I have a couple DS4 and DS3 that have drift issues. To be honest though... I inherited them from others because they were variants/colors I did not have. I havent really thought much about it as I dont use them (I only test them when I got them) and I could just swap the shells with working ones if I really wanted to.

[Storm23]

I have stick drift on my left analog stick on my DualSense. I tried the resetting thing and cleaning and blowing air. I am sending it to Sony next week so will see what they do about fixing it or replacing it. It sucks but I’m not freaking out about it. There should be some system setting that you can register the controller to accept the current feedback (when not touching anything) it is getting as neutral. That would get rid of the drift and would be very easy. I have a second controller ordered (I wanted a second one anyway) and when that arrives I will send my original with the drift in.

[dumahim]

It doesn't seem like the dead zone is the issue, at least not for me. Mine will twitch for a fraction of a second as if I hit it full in some direction (usually up or left), not a small movement.

[Storm23]

Yeah that’s probably true because Apex let’s you increase dead zones and there is still a problem on mine

[neutralgamer1992]

I feel like the second and third version of the deal since controllers will be much better built since these have triggers that are breaking due to heptic

[NotoriousWhiz]

Joycons and the N64 controller are the only controllers I've ever owned that eventually started drifting. All dual shocks have been fine. All Xbox controllers have been fine.

[Seraphim]

the only controller I had with drift I could click down on the analog, rotate it around clock and counterclock wise several times and it would take care of the problem. Not sure if they still recommend this but that was proper procedure when getting a new controller since, at the very least, the Dualshock 2. Not that anyone looks at the booklet but they use to & perhaps still do suggest doing this; at least with PS controllers.

Also, from my experience, the only problem/issue is when you're not doing anything. Soon as you have your thumb on the controller it works completely fine. When you set it down, only then do you realize it's even drifting. The analog is slightly tilted causing the cursor or character to move in any given direction w/o input. I'm not entirely sure what could be done to combat this other than perhaps making the analog box and components out of more durable material. Assuming the fault lies there. However, as shitty as it is I feel like this isn't much of an issue and being blown out of proportion. As in, perhaps this is simply something inevitable and because it doesn't necessarily, adversely affect the games you're playing.... Not to mention there is a margin of error in manufacturing and a drifting analog maybe falls w/in that margin. As consumers we expect everything to be completely flawless and minor imperfections such as drift suddenly become some major issue. Perhaps I'm wrong. And if it's simply a matter of quality obviously I hope the analog manufacturer/s upgrade the components to prevent this if possible. Keep in mind that additional cost would, more likely than not, be passed onto us consumers.

[Storm23]

But some games (like Control for example) having drift on the left stick is awful because all of the weapon menus and power-ups are impossible to click and replace things. Unplayable for me right now pretty much. Really enjoying the game btw Beautiful on PS5.

[GottaBjimmyb]

I would say this lawsuit has less merit than the others. My 4 PS5 controllers all see quite a bit of use and I have no issue, I have to swap out my joycons and Xbox controllers on a yearly basis due to drift. The xbox controller is the worse offender as someone who uses thek heavily as well as owning a pretty decent number of them, I have probably to replace (warranty or purchase) about 8 Xbox controllers as the drift makes it unusable for me. Whoch is basically like 80% fail rate. I have replaced 0 DS4, 0 Duals sense and or switch pro controllers. 2 replacements for joycons, though to be fair they get the least use in terms of wear and tear and hours used as I don't play FPS or joystick heavy games.

[Profchaos]

I've had drift on my launch controller I took it back to the store said it was was having some issues they swapped it on the spot but guess the warranty in Australia is really strong for us here.

These class actions often seem to only benifit the lawyers

[DarXyde]

I've had different issues with each controller, though I don't own a Dualsense: I've had joycon drift, the left bumper on my Xbox One snapped in half, and my launch PS4 controller's analog stick had worn down.

The takeaway of this for me is that there really seems to be either a growing absence of comprehensive stress testing, companies cheaping out to keep costs down, or very aggressive gaming tendencies from players, perhaps some combination of that.

That said, I don't own any of the elite controllers, but I would be livid if there were quality issues: a controller coming with the console having issues is a pain and still not okay, but it's much worse to pay a premium and still have issues.

The Dualsense is a very feature rich controller and having issues is not entirely surprising, but it doesn't make it acceptable because a lot of this technology has existed for a long time. I really hate those "try this workaround" solutions. They shouldn't be happening to begin with. It reminds me of the PSOne days when the laser would give issues and if you called Sony about it, they would literally tell you to turn it upside down. If it was properly designed, there wouldn't be any need to do these weird home remedies.

Not a slight against you, lad. I just think it's bizarre that we've moved into a space where is normal to do these things to fix problems.

[CobraKai]

How about that. It worked. Thanks

[lukasmain]

No problem. Glad I could help

[Stanjara]

It's a physical damage of the sticks, where due to wear on them, carbon that cuts the signal gets scraped. It doesn't cut the signal when the sticks are at the center and it passes some through making your camera or a character move on the screen.

It is not software related.

It depends on the use. If you play competitively and you are hard on the sticks, it will happen (like playing Fifa and raging).

But also, sticks can be made poorly making drift issues by playing normally.
And that's the problem here.
People should not experience drift in 3-4 months...maybe 3-4 years.

I got drift on my x360 controller but after 8 years... the rubber on the left stick rubbed off and that was a good controller.
I'm still fine with my ps4 although I don't play competitively anymore.

[gravedigger]

Aren't DualSense still under warranty and it can be replaced? Lawsuit cannot pass if item is still under a warranty.

[dumahim]

Yes, doesn't work.

[frostypants]

Just a reminder that the filing of a lawsuit does not prove or even imply that it's a significantly common problem. I don't know anyone who has had this issue with any MS or Sony controllers and have hardly heard much about it. This firm just got a taste for blood from the Nintendo suit and now they're trying to do what such firms do: milk this issue for all it's worth, no matter how frivolous.

[kryteris]

Pretty sure the joy-cons are awful.

[neutralgamer1992]

I had the issue on my PlayStation 4 controller and no matter what I did it would not fix it. But I would say I had good three to four years use out of it so I am guessing these controllers are not meant to last lifetime.

these controllers cost $70 now and even they will cost the same $70 5 to 6 years down the road so you mean to tell me the technology that is costing Sony Microsoft and Nintendo a lot of mass produce now basically the cost remains the same. Overtime the controller prices should go down like all accessories but gaming companies have gotten away with it for decades now if a new controller cost you full price now it will cost you the same full price 6 years down the road

[NecrumOddBoy]

This is a ridiculously stupid lawsuit.

"Specifically, the DualSense controllers that are used to operate the PS5 contain a defect that results in characters or gameplay moving on the screen without user command or manual operation of the joystick.

"This defect significantly interferes with gameplay and thus compromises the DualSense controller's core functionality."

So, use the warranty or patch it but lawsuit? Even for Nintendo, I find this sort of dumb. Is there real legal standing?

[lukasmain]

Exactly LOL. There is a warranty. Just like all electrical goods. In Australia there is a 12 month warranty on the Dualsense. If there is a warranty, then why on earth would a lawsuit be necessary?

This lawsuit should be thrown out

[ScootaKuH]

Because people will sue for anything if they think they can get something out of it.

As you say, while there's a warranty in place why the need for a lawsuit? Typically there is a 12 month warranty, so why not just claim under that? My friend did when he experienced the drift on his DualSense and Sony replaced it. Easy. No need for lawsuits at all

[Orchard]

These lawsuits typically result in the company having to extend the warranty, which is good because you could develop these issues in year 2, or 3... a standard 12 month warranty applies to hardware with low failure rates / no known widespread issues.

This shouldn't be thrown out, neither should the cases against Nintendo and Microsoft - consumers rights are more important than corporations.

[kayoss]

@orchard,
No. These lawsuits are what is wrong with America. All electronic goods have defects because they have multiple moving parts. Overtime, these parts will be out of alignment or very prone to failure. This is natural. This lawsuit seems to use this exploit to have a case. Its like they know it will happen sooner or later so they took the initiative and file an action lawsuit.
These types of lawsuit set the standards for people to sue for anything. For example, the Gorilla Glue girl. She thinking of suing the company. But its her damn fault for putting glue in her hair. This just show that she lack common sense.

[Orchard]

@kayoss That only applies when the failure rate is below a certain threshold.

If the failure rate is higher due to decisions made by the manufacturer - why should consumers pay the cost?

Not comparable to the gorilla glue case at all. She is stupid, this is consumers who bought a device they expected to function correctly and it doesn’t.

[DarkZane]

The PS5 just came out and the amount of controllers getting drift is ridiculously small. In fact, I am pretty sure it's far from a widespread problem and even if it were to become one, it's still too early to tell.

So far, anyone who got drift was just unlucky and got a defect, which can happen to all electronics. PS5 and the Dualsense have an acceptable failure rate so far and saying it's a widespread problem when less than 1% of them out there are dying is ridiculous and premature.

[Sayai jin]

Where are you getting those numbers?

[Sayai jin]

New hardware has issues. This is nothing new. Other controllers have had issues. The problem I have is that Sony charges you to ship your controller to fix it. I have no issues with my DS controllers, but another consumer who buys a new PS5 can have their controller get stick drift 2 weeks, a month, 6 months, later and they have to pay to get it fixed. Sony should have prepaid shipping to and from for this issue.

[JackBNimble]

The last 2 ps4 controller's I've bought started drifting after 2 weeks.
I don't get why people defend their beloved Sony over defective electronics.

[NeoGamer232]

Yup, a controller "drift" can cause un ending pain and suffering. People must be dying in the streets everywhere.

/s

Unbelievable how in the USA you can sue for pretty much anything, but when the president causes an insurrection and 5 people die, he is not guilty. The country is a mess.

[Sayai jin]

Does it have legal standing? Depends. Most likely the lawsuit is going to go after what kind of testing and certifications Sony had done on the controllers and it's internal mechanisms.

These lawsuits look for rushed products, dodgy certifications, etc.
Specifically the failures of mechanisms in the controller's stick, (since it repairable) Every mechanism will fail at some point. This is what hardware testers (private companies, military, etc testers) refer to as Mean Time Between Failures (MTBF). Every device that is put out undergoes testing, some of that testing test for MTBFs and has to be entered and certified by either a third party manufacturer or or the parent manufacturer. In the US there is an agencies who certifies this. Some companies rush testing, use illegitimate testers/certifiers, don't even test, or test and know that the hardware is prone to a high failure rate. Side, note, I would like to see what the 360's thermal and environmental tests showed.

So the lawsuit will look for something like that, but they are probably hoping Sony wants to settle.

[ufo8mycat]

Yeah, STOP releasing faulty controllers. Obviously no testing was done. Warranty is all good but what if this happens after warranty? No excuse

There should be a “No questions asked, inside or outside of warranty returns for this”

Maybe then they will start to put more effort into making reliable and more quality controllers

[ShadowWolf712]

"What if this happens after warranty??"

Well, none of these are outside of warranty yet so all we can do is speculate as to what position the company would take. As it stands, however, every DualSense is still under warranty, and the warranty fully covers drift issues in the controller.

And given the comparatively small percentage of actual owners who are spouting about this online, I'm not really sure this suit is gonna get far, or that this is indicative of some "widespread problem".

I'd also like to point out how many times I've seen people with absolutely filthy and stained DualSenses, so how many of these cases could be due to poor care for the device? May never know, but that's part of why you'll rarely see a "no questions asked" approach to warranty repairs.

[T2X]

It depends upon the underlying cause. If it can be fixed then fine. But if they send you another under warranty and it still happens, they can be liable. But it encompasses many different scenarios in which the problem is happening. Not an easy one. But, if they replace it under warranty, the suit likely won't gain any traction.

[chicken_in_the_corn]

Speaking of drift, does anybody know how to fix it on a DS4 without dismantling it?

[Knightofelemia]

You could try and shoot electrical contact cleaner down the thumbstick but chances are it won't do a thing since the bottom half of the thumbstick is like an umbrella your best bet is to pop it apart. There are videos on Youtube that show you what to do that's what I did to fix my PS3 controller when it was freaking out a quick and easy fix.

[NecrumOddBoy]

With the controller off, pull the thumb sticks out towards you lightly so they pop just a bit. Rotate them slowly while holding the controller and then click them down to reseat. Sort of controller chiropractic work. If that doesn’t help, I don’t know exactly. The GameCube had a drift issue if the thumb stick was held at all while plugging the controller in. Is drift technically a logical or physical issue?

[Shadow Flare]

I had this very issue. I've had analog drift on my ps4 controllers a lot. I even got a brand new controller, and got analog drift on it within 3 weeks. So frustrating. I didn't want to dismantle it so found a YouTube video which suggested the following:

Pull the sticks up so they pop up. You'll hear it pop out the socket slightly. Then pushing the stick in the opposite direction you want to blow as hard as you can between the gap of the analog stick and controller case. The idea is that you will blow away and dust and crud inside the controller. Then push the sticks in and move them around.

I tried this and it did work for me, but it didn't permanently fix the problem as it did come back. But it's a decent temporary fix and if you're lucky may last a while.

[Knightofelemia]

I have had joystick drift with my XB1 controller first controller was out of warranty and four years old I bought a new one three months of owning it Microsoft fixed it for free. Never had joystick drift with any of my Playstation controllers the closest I had is the Dualshock 3 was freaking the PS3 out but that was easy to fix myself. Nintendo I can see needs the court case they hide everything under the rug and pretend shit is normal and people are making things up. My pro controller has had joystick drift so I just traded it off at EB games of course they don't check their shit out when it gets traded in. But the pro controller I had was barely used next to new and the joystick drifted and Nintendo wanted $40 to get them to fix it or replace it with a refurb. I never even had that controller for a year so let EB games deal with it now I just bought a new one.

[BandarHub]

This is a pain in multiplayer.
It's unacceptable that drift is still an issue today. The switch is practically unplayable with drift.

Some of the components are very cheap...My duel sense has lost its r2 resistance. It turns out the spring is loose. How can a £50 controller have such cheap design.

[lukasmain]

The design for the dualsense is ingenious. If you're one of the few people that has a problem, then get it repaired or replaced. It's under warranty.

[BandarHub]

No is not ingenious when a cheaply made spring has dislodged after 2 months of play. It shows that adaptive triggers have a lifespan.
Sony may have a good idea with the trigger but they must use better components.

"If you're one of the few people that has a problem"
It's common just google duel sense R2 trigger

[lukasmain]

Common? What a blatant lie. I don't care about some random reddit users compared to over 5 million people. Common? LOL don't make me laugh my ass off

[Orchard]

The design being 'ingenious' doesn't mean consumers should have to put up with broken hardware.

[Sgt_Slaughter]

It's amazing to me how much people go in on Nintendo for their drifting issues (which people should) but have completely turned a blind eye to Playstation and Xbox drifting for going on 7-8 years now.

[lukasmain]

It's the other way around. Watch this article shoot up the heat on N4G. But Nintendo articles on drift, nobody cares. No one gives a damn.

Nintendo get a pass on things where Microsoft and Sony absolutely DO NOT get a pass. Everyone knows this.

[Vegamyster]

You made a big deal out of 25k complaints for the joycon which represents about 0.03% of the Switches total sales not too long ago which got plenty of upvotes, the reason it's not a bigger deal on this site in particular has nothing to do with free passes, what percentage of people on this site are Nintendo fans in comparison to Playstation or Xbox fans? Never mind those previous articles rarely had people actually defending Nintendo.

Here's a reddit post about the same thing which has 16,000 upvotes with plenty of people complaining about the quality of the joycon: https://www.reddit.com/r/Ga...

Now go and find a similar reaction to this Dualsense drift since this news is several days old now. The reality is for most people they probably won't have these issues for either system and going on tangents about who does and doesn't get passes is just fanboy fodder.

[SpeedDemon]

Yeah no, the last few of these articles pertaining PlayStation drift issues never even made it past submission, you should know that you reported some of them.

[lukasmain]

@ speed demon

It's because those submiossions were against the rules. Same shit would have happened if it was MS or Nintendo. You know that, and if you don't then you're not very smart.

[SpeedDemon]

You helped fail articles of early reports as hear say from a few random people online and then failed later articles as duplicate stories... And no, articles about joycon drift are approved article after article and I'd be willing to bet you approved of some of those instead of reporting them as duplicates.

You say it's Nintendo that gets a pass from people and not Sony, while you literally give Sony a pass every chance you get.

[lukasmain]

You're a damned LIAR. YOU don't understand the rules on N4G. It does not matter if it's Sony or Nintendo, the submissions that are against the rules will not get approved, they will be failed. The ones that follow the rules DO get approved.

HELL... look, I approved THIS submission. Go have a look. Your arguments come from a ridiculously stupid place. You don't know what you're talking about.

No one helps to FAIL articles. Mods fail articles if they don't follow the rules. It's as simple as that.

[SpeedDemon]

I understand the rules, I just see that they're not always being applied.

Youre blind if you cant see it. Go ahead, tell me why these these were approved https://n4g.com/news/227965...

https://www.ign.com/article...

And these weren't approved.

https://n4g.com/news/240191...

https://n4g.com/news/238920...

These approved Joycon articles offered no new information, but were still approved. I thinks it's you that doesn't really understand how things work around here.

[lukasmain]

Look I'm not here to educate you. Either you're smart enough to know or you're not. I don't care anymore. I will not reply again because I'm sick of it. -Low quality PS4 ones that are very poor. Using 6 random reddit posts with no traction and poorly written. Doesn't paint a widespread problem. Ninty ones that paint a more widespread issue. Opinion based. Main Ninty Switch subreddit with 25+k upvotes for a drift issue and employees at kotaky having the same issue - the IGN one had precedence because Nintendo offically addressed the joy-con drift issue previously. Both were professionally done and opinion based. - PS ones were amateur at best. Extremely poor quality. Dont you understand that you can't just create a story from 6 random reddit posts to support a narrative for a sticky circle button (an example). Saying that's it's a widespread problem when it's clearly not. There would be hundreds of stories just floating around for all systems when a small amount of people have some issue with a button or somehting.- I personally approved this Sony Drift submission. I have also personally reported a previous Ninty drift lawsuit submission in the past off the top of my head. The mods aren't biased ok. They also are not influenced by random users. Sometimes submissions fall through the cracks. They're not robots, only human. Users can't 'help fail' a submission. The submission will get failed if it's not up to par.

[King_Noctis]

How long have you been on this site exactly?

[Inverno]

it happens, or are you all going to go back to pretending stick drift hasn't been a problem for a whole generation and defend SONY now? There's no benefit from defending multi billion corps ladies and gents.

[Tedakin]

I've never experienced this drift that seems to plague controllers....

[ufo8mycat]

If anyone should be sued for any controller issues its Microsoft for their Elite Controllers. Why? For how much those controllers cost, theres ZERO excuse for any issues that arise with them.

[CobraKai]

The only time I had drift problems was with Cyberpunk and I thought it was one of the many bugs of the game.

[jznrpg]

I have three DualSense and no drift on any of them. Oh well ppl will sue for anything . If one does happen to get drift I’ll send it to get fixed but I don’t manhandle my controllers so I doubt I’ll have to .

[Knushwood Butt]

Been playing metal gear rising revengeance on ps3 recently and found I have an issue on one DS3 that registers R3 when it shouldn't.

Can break the game at times so avoiding that pad.

Probably an after effect of way too much Warhawk.

[YoungKingDoran]

My DS4 drifts alot in Dreams but that's all I've noticed

[Weapon_of_choice]

2 years warranty in the EU, so no worries.

[Einhander1971]

No drift on Dualsense or xbox controller, unfortunately Left Joycon is practically unusable on my switch:(

[KyRo]

I have had no issue with stick drift on the Dual sense yet but I noticed my R2 trigger button had given out. It's extreamly sensitive. Done a quick Google search and there's hundreds if not thousands reporting the same issue. I've only had the console for less that 3 weeks.

[Aussieguy]

I havent used my ps5 controller that much (still using my ds4) but I owned 5 ds4 controllers and they all had stick drift. Was I just unlucky or why didn't I hear more about this on the ps4 ?

Dont all controllers get stick drift for all systems ?

[BrainSyphoned]

1 out of 7 of my ps4 controllers drift (fixed them and the shoddy analog rubber)
1 out of 3 of my X1 controllers drift

4 out of 4 joycons have major issues

I'd say you're unlucky with you on Sony. The parts to fix the controllers are actually pretty cheap if you buy a bag of them for multiple controllers and they come with cheap tools for the job depending on what seller you get them from.

[Aussieguy]

What parts are these, can you show me ? And btw, we shouldn't have to fix this and would be good if the Companies do fix this. I was able to return 2 of my controllers for a full replacement because it happened fairly soon after I bought them.

[Hawk198666]

Some games are ridiculously sensitive, the slightest move and you move. The division is a perfect example, but they put deadzone settings in so its easily fixed. All games should have deadzone settings.

[Nodoze]

Joycon drift is AWFUL. Even the pro controller that they chrage $70 for has issues. Dpad registers incorrect half teh time it is pressed.

PS4 I have never experienced any issues (I still use launch controllers for both the reg and pro) No drift.

Xbox I have drift. Cant get my hands on a PS5 so who knows!?

[mkis007]

I've never had drift on any first party controller. PS2 was the last time I had any at all and that was a mad catz controller. Frankly they should have to prove this is widespread with hard facts. Not just hearsay.

[Exthun]

I had drifting on joycon, I sent them back to nintendo, they got the control for 3 months. The joycon still drifting after returned and now I couldn't make a complaint again.

[RgR]

I've had drift issues with my 2 ps4 controllers. I was able to somewhat fix one but the other happens randomly so it doesn't bother me much.

[Dirtnapstor]

Yes, because that's what you do nowadays. Has Sony even addressed this issue? Do we have a law firm jumping the gun for a quick buck?
I have two DualSense controllers. I've only experienced drift on one of them only a few times. No complaints though, very intermittent mind you. Happened with one of my JoyCons as well for a time, then it stopped. No issues anymore. Weird.
I believe this drifting comes about because some people are really hard on their controllers. Liken to the DualShock 4 sticks dissolving... people with sandpaper fingers.

[kryteris]

I went through 15 DS4's, so far this Dual sense stock controller has been fantastic.

[Abnor_Mal]

Since everyone is sharing about their experience or lack of controller drift, the last time I had any of my PlayStation controllers drift was back on the PS2.

I actually thought that was a thing of the past, i remeber on PS2 once a level started my character would start strafe walking to the left, I would have to waggle the sticks to get it to stop.

Well I hope when I get my PS5 sometime next year, by the way things seems to be going, that all drift issues with the controllers will be sorted out.

[ActualWhiteMan]

What a bunch of bull…

[Mister_G]

Via online form? Great! Someone with a grudge against Sony and a bot net will hammer it :(

[oldenjon]

Stupid, why does it seem like there’s one every generation. Easy money grab for the law firm. Start a class action lawsuit for something that matters

[plmkoh]

That's what ambulance chasers do, they throw a couple of grand in costs to start a law case and bet on a return of a few million.

[jairusmonillas]

I had ps4 pro with a ds4 drift before but it was still under warranty and sony replaced it with a brand new ds4.

[Parasyte]

I’ll be interested to see if this goes anywhere.

[spoonard]

This lawsuit isn't going to go anywhere. Only if Sony has replicated the problem and is refusing to replace controllers within the warranty unless it proves to be a manufacturing defect amongst ALL DualSense controllers. People are over-reactionary and stupid sometimes.

[PrinceAli]

GOOD!! If this is widespread and the fault is from production then get your damn money!!! Sony gonna learrrnn!!! loooool