The only thing that the game contains that can semi-redeem itself is the fact that its sound effects are done nicely. They're realistic, just the right volume, and go a long way to immerse you in the driving experience. However, unlike most other racers out right now, there is a dearth of good music tracks to groove to while burning up the streets, and that's just lazy.
Need for Speed Undercover is underwhelming in most, if not all, aspects. It should really be your last choice when choosing between potential racers. It does not deliver on its promises, and to use an open world mechanic, you don't do a whole heck of a lot within. My suggestion? Ditch Need for Speed right now and go back to Burnout Paradise if you want an example of what a real, explorable open world is."