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UltraNova9d ago

The slow death of an era...

umair_s519d ago

Wonder if Ebgames in Canada will be affected

ilikestuff9d ago

Where will I go to get ripped off on my trade-ins now? The sperm bank? Nah, that’s money well worth the work

darthv729d ago

It's 200 stores so many of which are going to be those whose numbers are below average. This happens in areas where there are either too many in close proximity or areas with low to non-existent market at all.

Where i live, there are 5 in a five mile radius so if they had to close 2 then it would still be fine. you just hate to see people lose their job but that's on GS for letting locations open up close to other locations.

It isnt as bad as it sounds. Now if they had said closing 2000 stores then.... yeah.

+ Show (1) more replyLast reply 9d ago
Thunder_G0d_Bane9d ago

I’m sure none of you bat an eyelid when Blockbusters closed Lool physical media needs to go. The PC market understood that long ago. Console market just needs to catch up.

You started getting some 60fps games an now you’re seeing the light of what PC had been doing long ago.

akurtz9d ago

There have been console games doing 60fps since the psone. The rest of your comment is dribble.

XabiDaChosenOne9d ago

"Im sure none of you bat an eyelid when Blockbusters closed" Yea, let's ignore the emergence of redbox in its place.

sprinterboy9d ago (Edited 9d ago )

I have friends and family who went to blockbusters every Friday or Saturday night and never once moaned at the prices yet fast fwd to today and them same family and friends moan at Sony, Google, Ms Netflix, amazon etc at the prices lol.
I'm always like so it's OK driving to blockbusters and spending £3.50 renting a film but your getting ripped off by the company's to renting a new release for £4. I don't get it.
Oh wait they stream for free in shit quality lol.
Edit: off topic I know

TheDragonSlayer9d ago

Actually i think most of us were deeply saddened when blockbuster closed. It's like closing a piece of our childhood. I guess a pre teen like you wouldn't understand that.

Last_Boss9d ago (Edited 9d ago )

Yet P.C gaming is rampant with piracy, that sure is a win in the developed book/s

Besides p.c gaming is mostly about Shooters, MMOs and RTS. If gaming stuck by that tradition we'd still be in PS2 era.

andy858d ago

I PlAy In 60+ FpS cOnSolEs NeEd To CaTcH uP! Sorry I'd rather play with lower FPS and enjoy some great single player experiences than think I'm an elitist while I'm playing 120 FPS on some RTS game.

+ Show (3) more repliesLast reply 8d ago
Seraphim9d ago

I'd imagine it's 200 redundancies. You know the stores that are w/in several miles of one another.

MGRogue20179d ago (Edited 9d ago )

Almost everyone purchases their games online nowadays in order to save themselves money. The only reason for one to purchase from a GameStop store would be if the person couldn’t possibly wait for the delivery to show up to play a certain game due to excitement, or they needed something, like a controller or headset, on the same day. Other than that, no reason to not purchase gaming-related stuff online.

On a side note, this is what I think of GameStop in general: *farts*

gamer78049d ago

yeah three cheers for less competition, that will surely benefit us in the long run....

anonymousfan9d ago

"In order to save money" I don't know what part of the world you live in but physical is almost always cheaper in the US. You have so many more rapid price drops, used deals etc. Digital is still not priced competitively.

dumahim9d ago

Buying online probably includes things like Amazon.

bloodymeatballz9d ago

AHhhh @dumahim I notice you have mentioned the equivalent of Big Boss in this chat. Let's not ever speak the name of Amazon again as they will be the new church of the world.

Duoma9d ago

*scratches head* why are people acting like game discounts via digital download arent a thing? steam and psn and xbox all have sales regularly as well as demos

anonymousfan9d ago

@Duoma if you actually paid attention you'd know digital sales on console are shit when you pit them against steam and the other dozens of digital stores on PC. Nevermind the best deals are locked behind a pay wall with services such as PS+. I was able to get Spiderman and RDR2 for roughly 15 dollars a pop barely 4-5 months after release. Ring me up when you can find them both at that price digitally.

Cobra9518d ago

He didn't say digital. He said purchase online, as in a box with physical goods shows up at your door a day or two later.

+ Show (2) more repliesLast reply 8d ago
umair_s519d ago

Yes I buy mostly Amazon and eBay. The prices are usually lower.

Smok919d ago

Worst post I’ve seen in a while

SickSinceSix9d ago

Funny thing, you can order physical copies of games online too. I can even get games delivered to my house by the morning of launch day

AdmGenAladeen9d ago

Absolute garbage post! YOU CAN'T SPEAK FOR ALMOST EVERYONE! The last time I heard Sony mention physical vs online sales it was like 65/35% and that was for the GOW game. Keep your trash way of thinking to yourself. If you wanna *rent* digital games for full price then go ahead but don't assume almost everybody is cause that's a lie. Also what gives you the right to tell people there's no reason to buy physical? Keep bending over for them corporate big wigs, someone's gotta do it.

derektweed18d ago

I think you need to re-read his comment, he says buying online, not digitally, he even mentions waiting for the delivery to arrive.

Kiwi669d ago

I've never brought anything gaming related online as i prefer to go and pick up the things i need in person as well as get a chance to catch up with my friends who own the store

SixFragz8d ago

Are you feeling better, now that you got that nonsense talk out of your system?

NotoriousWhiz4d ago

Lmao. The responses to this comment (and the associated votes) demonstrate the level of reading comprehension of the general n4g userbase.

While I don't have the numbers to say "almost everyone" purchases their games online, I can say that I buy all of my games online. Most of them are delivered to my house, but sometimes I'll order store pickup in which case, I still buy them online and then just grab them from the door without having to go find the game and wait in a (usually longer) checkout line.

+ Show (6) more repliesLast reply 4d ago
UltimateOwnage9d ago

It’s too bad they absorbed EBGames and ruined them. They would have slid right into the spot GameStop is leaving behind, and they were actually a decent gaming store. GameStop is dying not because of digital distribution, but because their business model is terrible. I deliberately avoid shopping there because of it.

S2Killinit9d ago

I agree with EB games, but disagree with your assessment of why they are failing.

rainslacker9d ago

Even if eb games wasnt brought, they probably would have gone the same direction gamestop did. All.other major chains did, and even big box stores started doing some of the same things gamestop was.

Gamestop implemented those things that customers came to hate to stay alive. It wasnt about screwing customers, but trying to keep costly retail stores open in the face of amazon, or the rise in digital marketplaces.

Not everything was necessary, like their policies on giving employees hours, but half the stuff people complained about seemed more like they were saying gamestop was forcing them to buy in to all that stuff, or sell their used games there. No one would admit gamestop's game trade in prices were about the same as everywhere else. And I've never seen so many people whine so much about a retail clerk try to upsell them some other product as if they dont just say no at the hundreds of other places that do it also.

In the end, gamestop just had a flawed business structure, with way too much bureaucracy, and with ever decreasing profit margins on new games, they ended up focusing more on where they could make money, which was used games, or now toys.

It's a shame that they have to close stores, but I think everyone knew it needed to happen. I hope they can restructure in a way that keeps the company alive, because here in the us they're the only major gaming chain, and department store game selection usually sucks, and is typically behind glass cabinets. Best buy is OK overall, but it's a lot more of a pain to just run in and buy a game, and they often dont have anywhere near the selection the local game stops have.

SyntheticForm9d ago

Anyone else old enough to remember when it was called Electronics Boutique?

Cobra9518d ago

Same here. I stopped shopping there many years ago, before Amazon took over the world. Used games sold for no more than half the price of new until Gamestop came along. Then not only did they price used games at just a little under new, but then they tried hard to push them on me, making the shopping experience a chore. I even told them at the time I'd buy the used stuff at half the retail price of new. That never flew. If anything, it was easier to get a promo discount on a new game than to ever see used at a reasonable price. Completely turned me off, and there were plenty of other local stores selling games and gear.

+ Show (1) more replyLast reply 8d ago
redhawkcrisis9d ago

The last time I was in the store. They showed off so many up sells. It was remarkable. I'm like can I just pay for the game!! haha

JEECE9d ago

This. And their upsells are so painfully written for people who have no understanding of video games (presumably parents buying gifts are the target of these), I.e. "Do you want to go ahead and make sure you have everything by paying for the DLC" "Do you want to make sure you get the full experience by paying for a strategy guide?"

It's amazing to me how, in the age of Amazon and the death of brick and mortar, the owners/decision-makers for physical stores haven't realized that forced upsells are the worst possible thing they can do. I mean, your customers are already leaving on their own; why on Earth do you want to push them away faster?

dumahim9d ago

Heh, they pushed me out a long time ago. I was in for a midnight release for Final Fantasy XII and I already had the PS3, Wii, a couple games and extra controllers for both pre-ordered for over $1000 and the cashier was just flat out bullying me to pre-order more games. I had to tell him no 4 times before he let me have my game. Next day I wound up cancelling everything but the two consoles.

rainslacker9d ago

The "forced" upsell is what raises the average ticket of a sale. It isnt the worst thing to do, even if it's a pointless upsell. Upsells for places like gamestop arent typically about a necessary added sale, because none of it's really necessary, but because of what they are, it's not like there are really that many complimentary products. Like say if I were buying a faucet, a good upsell would be the supply lines.

If you're pushed away by the upsell, then I suppose you dont shop many retail outlets, or ever go out to eat. They are common place, and even the beloved amazon throws that at you during checkout...and sometimes it's not even relevant to what you're buying.

I question people that complain about this. Are you incapable of saying no? Is it really any skin off your back if the associate asks if you want something extra? Would you rather they just be quiet, ring you up, thank you, and be on your way? Having worked in retail I can say that many more people would be upset about that kind of service.

Consider that the average mark up for a new game is 20-25%. That's a pathetic amount for a retail store the size of gamestop, whi typically open their stores in high rent locations. I sell games as a small business, and I won't even bother with new games, because the margins are pathetic.

JEECE9d ago

@rainslacker

I understand the concept of an upsell where it makes sense (hence the distinction of a "forced" upsell). If I order a burger, fries are a complementary item-it is well understood that people frequently eat side items with the main course of a meal, and fries are a quintessential side item for a burger. In other stores, an upsell can put me on notice of a legitimately useful product.

This is a poor analogy to GS though, because as you acknowledge, the products they try to upsell you are not complementary in the same way; i.e. GS knows perfectly that the vast majority of people aren't going to use a physical strategy guide for a game these days, as those who use strategy guides will find them online without having to pay (hence the suggestion that these are targeted at parents who won't know better and may think there is a legitimate reason to buy them).

It is also a poor analogy, because if I politely decline fries (as you suggest I do with GS upsells), the cashier does not start debating me on why I will need fries or launch into a laundry list of upsells for unrelated items, such as preording a burger for next week-he or she calmly accepts my decision and moves on with the transaction. At GS, it's either they start trying to explain why you need the strategy guide, or they start into the next upsell. Not to mention if other people are in the store, your wait time is increased by having to listen to this play out over and over again.

You also seem to suggest I can't stand people in the service industry, which is far from true- I assume many of them hate having to do upsells as much as I did in the various service industry jobs I've worked (concessions at a movie theater probably being the most egregious example, there because people already act like you are ripping them off, and you know you are just going to annoy them even more by upselling). Possibly knowing that you are repeatedly harassing other people is worse than being the one harassed. And yes, sales associates can not do a required upsell, but not if a manager is around or their company uses mystery shoppers to evaluate their behavior.

But, you seem pretty intend on defending GS-possibly you have great memories of the Fallout 3 midnight launch or something there-so I'll just use the success of the company as an indicator of who is correct on this point.

rainslacker9d ago

The upsell is relevant enough that it applies to the purchase, but it's not a product I'd really consider a good product. The game insurance mostly. The PUR membership is just a thing they'll do if you aren't a member. The pre-order upsells are relevant if you pre-order.

it's not like they're trying to sell you an Xbox controller if you buy a PS4 game. I never said they were pointless, you did. I said that the things they upsell aren't necessary to have to use the product. If it were, "Would you like a game with that new system you were buying", that would be a pretty on point upsell. If someone were buying a extra controller, and they don't come with a USB cable, it makes sense to upsell those. Just because you don't want what they are upselling, doesn't mean you need to be all pissy about it, and I question if it's a regular thing that you would go in there and be pressured so heavily that you need to make such a strong statement about how it's a problem there.

Maybe it's just your experience with them, but it's never been my experience with them. I've had some that pressured more than others, but never to the point that I would go around complaining about it. I just politely decline. The only time I've ever been upset with GS is with one employee who at the start of last gen called me stupid because I didn't want an Xbox 360. I laid into him in front of a lot of customers during the holiday season, wasn't pleasant about it, and didn't shop there for years. But that was one employee. Since going back, I've almost always had good experiences, even with the obligatory upsells.

dumahim8d ago

@rainslacker

If they'd just accept a "no thanks" and move on, I'd be ok with it, but FFS they want to keep pushing and not accepting multiple "No thanks" and tell me "you NEED to pre-order more games" after I've already got over $1000 worth of stuff pre-ordered is just simply not acceptable sales behavior if you want to keep customers.

It'd be another thing if it was an isolated incident, but every single fucking time I've gone in to a Gamestop in the last 114 years or so has been unpleasant. From the dipshit who asked me if I wanted to pre-order the MGS The Essential Collection for PS or Xbox despite it being PS exclusive and then laugh when I said PS and starts talking about how dumb PS3 owners are and tried telling me it wouldn't work in my PS3 despite me having the original fat.

Or the time the guy behind the counter refused to give me the pre-order bonus of a code to access the MGS Online Beta that was going to start in a week because he took it upon himself to decide no one should get the code until the game is released and the game is picked up. I had to argue with him that the Beta started in a week and would be over long before the game was released making the pre-order beta access code completely pointless. After a couple minutes of this, someone else chimed in that I thought was just another customer standing there told the guy behind the counter that he had been giving them out through the day. Guy behind the counter grumpily relented and said to him "I don't agree with it, but I'll talk about that later" and he finally gave me the damn code.

Or the handful of other times I thought I'd give them another chance, but wind up dealing with some power tripping minimum wage stooge who has the customer service skills of a wet dog turd left under a lamp on the counter with a fan pointing the fumes in the customer's direction.

Cobra9518d ago

It gets even worse for customers if they learn why the upsells are so aggressive. GS employees (and employees at some other stores, to be fair) are required to have a certain number of them, including things like extended warranties. They have a quota, and if they fail to meet it too many times, out the door they go. If customers didn't already feel enough pressure at the checkout, now they have to deal with guilt about someone's job security too.

My brother got out of retail sales specifically because of this. Be a snake to customers, or lose his job. Lose-lose.

+ Show (3) more repliesLast reply 8d ago
OldGuyStillGaming9d ago

I do want to thank GameStop for my God of War Ps4Pro special edition console.
That’s all I really have nice to say about them

anonymousfan9d ago

Me too actually forgot about that but I got a sweet deal on that same edition at gamestop back then :)

yellowgerbil9d ago

They really dropped the ball so bad. They should of become what limited run games is. When things started going digital they should of ponied up the cash to press pre order exclusive physical games. That would of allowed them to stay relevant to core gamers. Instead they pushed stupid toys even though 99% of gamers have zero interest in popcaps etc.
Another thing they could of done is devote 15% of their floorspace to arcades and kept that industry alive and given people a reason to frequent them. They wouldn't need a bunch of games, 2 cabinets with popular retro games and maybe 1 pinball machine per store would help them stand out.
Basically there were so many areas they could of offered something amazon couldn't but instead they stuck their fingers in their ears and went NAH NAH NAH for the past 10 years while their stores died around them.