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Nintendo Will Let You Recover Cloud Saves Up to 6 Months After Your Online Sub Lapses

Even if your Nintendo Switch Online service lapses, you can still recover cloud saves for a certain amount of time if you resubscribe.

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Segata26d ago

Nintendo is so damn stupid when it comes to communicating with customers. It's been a week since launch and people still have no real idea what NSO offers.

blawren426d ago

What exactly are you confused about? It all seemed pretty clear to me.

Segata26d ago

I'm not confused. I'm saying if Nintendo put this on their faq and told people in that direction it would avoid most of the backlash about Nintendo supposedly deleting your saves right away. FTR I have NSO. Not had any real issues with the service. I have issues with Nintendo being terrible as communicating to people about NSO features when their own FAQ words it differently.

Gemmol26d ago

Blame the people who wrote negative articles for more hits, i bet they won't retract what they wrote

Segata26d ago

"Save data stored with Save Data Cloud cannot be kept outside of the duration of your Nintendo Switch Online membership,"

This was from Nintendo's own FAQ page. There is no conspiracy. Nintendo is notoriously awful at communicating features to people. They had 18 months to tell us exactly what people are getting and they could not even do that.

Shiken26d ago

I myself jumped to that conclusion. I stand corrected, and I am glad.

3-4-526d ago

Exactly. People made negative articles to get people to their site and some of you actually bought into the fake bs.

That isn't Nintendo's fault.

blawren425d ago

NO, they'll claim it was them that caused a change, when there wasn't a change to be made in the first place.

+ Show (1) more replyLast reply 25d ago
RizBiz26d ago (Edited 26d ago )

It very clearly offers nothing of value. Just the same awful online play we've been using for free for over year, cloud saves that get deleted, 3 worthwhile NES games, no voice chat or party chat, and no matchmaking.

Gemmol26d ago

awful online play??? if your game lagging get a new internet provider or router, I have no issues here, or send your system in

Exvalos26d ago

I think the problem is it's so lackluster that your left wondering "Is this it?". Yes my friend what you see is what you get.

Gemmol26d ago

when i pick up psn all I wanted it for was to play online, nintendo online is doing the same for me, there is no lackluster or whatever, I get no lag on my switch, and I do not chat on my ps4, so I do not see everyone issue, if I can play online with no lag using my phone or house internet, then I am fine

RizBiz25d ago (Edited 25d ago )

Gemmol: I play lag-free on my PC for free. What does any current-gen console offer that justifies the pay wall? The correct answer, in case you're wondering, is nothing. Nothing they offer justifies the price. PS3 did it perfectly: it offered online play for free, and had a separate subscription service if you wanted discounts on the online store and the "free" games each month.

+ Show (1) more replyLast reply 25d ago
Neonridr26d ago

wow, so it's exactly the same as Sony. Imagine the outrage when people overreacted at Nintendo who never even gave a time period to begin with. They just assumed that if you let it lapse Nintendo would immediately delete your saves.

blawren426d ago

It was never confirmed, and people just ran with it, as usual.

Mr_Writer8526d ago

Previously, a Nintendo U.K. FAQ mentioned "Save data stored with Save Data Cloud cannot be kept outside of the duration of your Nintendo Switch Online membership,"

Gemmol26d ago

Media knew to write about it, people love to comment on negative Nintendo articles compared to positive articles which get less comments and hits

Neonridr25d ago

@Mr_Writer85 - very true, but I posted a link from the American support page where it said that cloud saves cannot be guaranteed beyond an indeterminate date. Obviously there was conflicting information, but nowhere did it ever say that your saves would be deleted immediately.

Gemmol26d ago

Blame the media the negative headlines gave them hits to their website

2pacalypsenow26d ago

Blame Nintendos own FAQ

"Save data stored with Save Data Cloud cannot be kept outside of the duration of your Nintendo Switch Online membership,"

CarlDechance25d ago

Dude....it is Nintendo's responsibility to provide correct and clear information to news outlets and its customers. In this case, Nintendo simply did not do that.

"Blame the media"

Bullshit. Blame Nintendo.

2pacalypsenow26d ago (Edited 26d ago )

Their own FAQ said that it would remove the saves.

"Save data stored with Save Data Cloud cannot be kept outside of the duration of your Nintendo Switch Online membership,"

Segata26d ago

This is what I was frustrated about yet people downvote facts anyway.

wonderfulmonkeyman26d ago (Edited 26d ago )

It was terribly unclear, yes, but not inaccurate.
Beyond 6 months is still within this scope of "outside the duration", just as it is with other services.
Nintendo was just too inept to look at that description and consider that maybe haters would run with the worst assumption, given Nintendo's lack of skill at this whole online thing thus far.

septemberindecember26d ago

They never said they’d remove the saves. They just said you couldn’t keep them.

2pacalypsenow25d ago

@wonderfulmonkeyman

"Nintendo was just too inept to look at that description and consider that maybe haters would run with the worst assumption, given Nintendo's lack of skill at this whole online thing thus far."

SO its the "Haters" fault that nintendo doesn't know how to clearly explain things? I guess it's also the "Haters" fault, Nintendo's online is stuck in 2004?

+ Show (1) more replyLast reply 25d ago
1-pwnsause-126d ago (Edited 26d ago )

So they fixed it and gave a 6 month buffer time like Sony... good

Well semi fixed it..

zombiewombie25d ago

It was on the FAQ on their own website. Thats pretty much coming from their mouth.

Neonridr25d ago

the US site simply said that they could not guarantee it beyond an indeterminate date. It was only the UK site that made it seem like they would delete it. And even then, it never once said that they would delete them period.

CarlDechance25d ago (Edited 25d ago )

Regardless, piss poor public relations on Nintendo's part or that have backtracked heavily on their previous announced policy.

+ Show (2) more repliesLast reply 25d ago
AizenSosuke26d ago

Nintendo and Sony need to changes to this .__.

DarkZane26d ago

Sony gives you the ability to do local backup.

King_Noctis26d ago

...Which has nothing to do with cloud backup.

blawren426d ago

As far as I'm concerned, the ONLY time this matters is if your Switch breaks while you are unsubscribed which would be extremely unlikely. Since you cannot access your saves while unsubscribed, is it really any different than what people were thinking would happen in the first place?

I wasn't aware you could trade items in Splatoon 2. I'm sure they are working on how to get cloud backup to work for splatoon 2, but it just was way more complicated then originally planned. People have way too many hours in that game.

Gemmol26d ago

I agree i have two friends who have over 1000 hours, but the most hours i ever seen registered on someone switch was 2145 hours in NBA 2k18 one of my Asian friends he definitely got his money worth with all those hours

ZeekQuattro26d ago (Edited 26d ago )

This is why you don't jump to conclusions folks. No sooner did the service launch people said your saves were deleted the moment your subcription ends. I get it you don't like paying for online but don't lie in an effort to discredit it.

Mr_Writer8526d ago (Edited 26d ago )

No one lied, did you read the article?

"Previously, a Nintendo U.K. FAQ mentioned "Save data stored with Save Data Cloud cannot be kept outside of the duration of your Nintendo Switch Online membership,"

How else are people meant to of interpretated that as?

What's most likely happened is Nintendo have seen the backlash and (rightfully) changed the policy.

Hence why it took a week to" clarify "a very simple thing.

wonderfulmonkeyman26d ago (Edited 26d ago )

The same way you'd interpret it had one of the other two phrased it that way; without the assumption that there's no grace period.

Sadly, that's not what happened.

People took the worst possible outcome as the assumed truth, due to lack of perfect statement clarity, and ran with it as far as they could, because negativity breeds more clicks.

Mr_Writer8525d ago

@wonderful

"The same way you'd interpret it had one of the other two phrased it that way; without the assumption that there's no grace period."

You have literally nothing to back that up.

Look at the shit MS got for their always on policy.

So no, this isn't a "poor Nintendo everyone has an agenda" situation.

They got called out on something and rightly so.

Now their policy is more in line with Sony.

It's a shame neither follow MS, but 6 months is better than nothing.

ZeekQuattro25d ago

On NOA's site it said you have 180 days to renew or the saves are gone. Doesn't matter what a FAQ in another country says. lol

Gemmol26d ago

It was the media they did that to get hits and people to go crazy in their comment section since negative binge do news get people to comment more than positive news

LucasRuinedChildhood26d ago (Edited 26d ago )

"FAKE NEWS MEDIA!!!!!" Jesus, man. Calm down. Nintendo communicated poorly and misstated. It's on them. "Save data stored with Save Data Cloud cannot be kept outside of the duration of your Nintendo Switch Online membership."

KwietStorm26d ago

You keep going to bat like this for them and you'll get injured real soon. Take a break.

davand11425d ago (Edited 25d ago )

The reason this became a problem is gamers and gaming media don't understand the information technology they follow/cover. All Iaas(infrastructure as a service) enterprise services have a data retention policy built in. Amazon AWS (the service Nintendo and Sony use for their cloud save storage) has a 3 to 6 month data retention policy. It's very easy to find this information and is available with a simple Google search.