Sony has updated its warranty terms for PlayStation systems sold in the US and Canada, and its seems that PlayStation 4 owners are now allowed to open up their console while still retaining warranty.
Well until I hear that Sony taking a cut from the breast cancer donation skin for overwatch was either false, a miscommunication, or just Sony not being aware of the issue then I'll give respect for this lol. I've given Sony alot of credit, but after hearing that. I'll just have to hold future praise until I hear it's addressed
It doesn't matter, the federal government publicly updated the warranty terms of all electronic devices, the companies themselves do not have to say anything, you can go ahead and open you box, and if they say something, tell them they're about to wind up in legal trouble if they try to deny you.
Well its either do it or face legal action but it's funny how some act like it's a competition for a company adhere to something they've been told to do
"Nice to be able to fit a bigger HDD without losing the warranty."
uh... that was always possible, and it was never anything that voided any warranties because they've always considered it a user-replaceable component. in fact, they had instructions on how to swap out your HDD in the manual...
The other will do the same. It just a matter of when. You think, given a choice, would Sony gladly let people open up and messing up their console without voiding the warrenty?
The FTC sent notice to all 3 as well as some other companies with terms in the warranty that don't comply with the FTC. I know HTC and Hyundai were two of them.
You've been allowed to do this since 1975. This isn't news, just the FTC reminding/telling Sony, Google, Microsoft, etc. to stop using the stickers/labels.
Sony pretty much encourage you to open up your PS4 and replace the default HDD.
I guess if you can't removed the sticker without damaging it, you shouldn't be opening your PS4 by yourself. Let the professional handle it. Just my 2 cents.
I'm just saying. It would fall into the category "Opening your PS4".
I understand people wants to clean or whatever they want to do with their PS4. I think the sticker was put there for a reason. If you can't even handle to removed such a basic thing, you shouldn't be opening and messing around with your system. Just common sense. There's a lot of people out there pretending they know what the **** they are doing. They opened the system and messed around it, hours later they couldn't piece everything back together.
Well, no... you can't play the semantics game, here. Sliding off a panel isn't opening up the console. And neither is popping off a tiny piece of plastic on the Pro/Slim models.
Outside of replacement parts, most people wouldn't really know what to do once they opened up the system anyways. Fixing a fuse or a capacitor isn't for the layman who's never touched a soldering iron in their life, or know how to read a multimeter.
I used to mod and repair systems, and I've seen people do more damage to the system than any given problem that might come up from typical use. All that from opening it, or poking around with things they don't really understand. This was back in the PS1 and PS2 days, when it was easier to work on these systems.
It's worth people realizing that just because the sticker isn't there anymore, if they open up the system, it'd be easy enough for Sony to say that they voided the warranty, and were the cause of the problem. The FTC can't get Sony to fix something that Sony can reasonably claim was because of the user, and like I said, people tend to do more damage than the initial problem because they don't want to wait a week for warranty service, or think that because someone on the internet goes on about how easy something is, so they try it themselves.
Even just cleaning the system can cause problems, as static shock can do irreparable damage to integrated circuits. If you need to clean the system that deeply in one year(you have access to the fan without fulling opening the system), then it's time to look into better cleaning habits, or air purifiers for your home. Keep kitty away, and maybe consider smoking outside.
Well agree to disagree, its not so much opening your PS4 as much as its sliding off the cover over the hard drive. Opening your Playstation up to the hardware internals is different.
This is great, because for maintenance you have to open up your console and clean it from dust on the heatsink. Once a year, maybe two years. Every electronics witch is air cooled.
Chances are you wouldn't have to do this in the first year that it'd be covered under warranty though. You actually do have access to the fan without opening the system fully. The heat sink should be Ok with regular monthly or bimonthly vacumning of the exhaust and intake ports except in very dusty houses, houses where people smoke, or those with a lot of pet dander in the air.
Not sure how the other systems compare in the cleaning department, but for the times I've opened up my systems, it's usually the fan that's gunked up, and there isn't a lot of build up on the heat sink itself. My PC OTOH tends to be the opposite effect....probably because my PC uses heat pipes instead of sitting directly on the heatsink.
I don't know what dusty environments you all live in, but after the first year of owning one of my first PS4s, I opened it up to replace the thermal paste, and there was barely any dust inside.
@ziggurcat - I am sure there probably isn't much, but my PS4 does sit inside an entertainment cabinet, so it's possible there could be a little bit. I figure it wouldn't hurt to have a look inside anyways, even if the dust is very minimal.
The warranty on my PS4P was up last month I think. Don't recall when I brought it exactly, but it was a few months after release. Anyhow, I plan on replacing the thermal paste to try and fix the intermittent black screens I get...and GOW sent my fan into overdrive for the first time since I've had it. I maybe should have seen about getting the black screen thing fixed under warranty, but Sony doesn't seem to be acknowledging it as a problem, and hardware and console makers seem to blame one another for it.
Luckily, I have experience in opening and repairing/modding systems. I was even a Sony licensed warranty service provider for a while way back in the day. I'm not worried about breaking anything, but I wouldn't advise people to open their own system unless there was no other choice. I've seen more people break stuff because of ignorance or haste than I have not seen it. More than half the time someone opened a system before bringing it to me, it was usually broken in a way that was done by the user.
All the console manufacturers were told to remove the "breaking seal voids warranty" stickers on their consoles.
Consumers rights prevails
It's not like they had a choice...
Nice to be able to fit a bigger HDD without losing the warranty. Will upgrade to a Pro eventually so this is good news.
The Federal Trade Commission now allows Playstation 4 Owners to Open up Their Console While Still Retaining Warranty* lol