Nintendo launched their online app for the Switch just last week and players have finally gotten hands on time with it. This app was designed to help players set up lobbies and even do voice chat through mobile devices instead of the console itself to potentially make things simpler for the system overall, but has yet to prove itself to those using it. So far the app is only compatible with Splatoon 2 and while it offers some nice features, some aspects still seem like they have a ways to go before it can be considered a necessity for the Switch.
Nintendo's online efforts have needed work since 2002.
Yeah. Now tell me something I don't already know.
I'd say it needs much, much more work.
I dislike the lack of native voice chat and the friends system could use updates. On the positive, I've had smooth gameplay and I like that I don't get hostile messages from strangers if I have an off-round (which has happened on both Xbox and PlayStation before).
Nintendo of today is Sony of 2006.