Now Loading...PSN Refunds: Should Sony Follow Microsoft?

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mikeslemonade2996d ago

Nope shouldn't have refunds at all. Games are already cheap as it is. You letting cheapscapes play the game for 2 hours and then returning it.

lelo2play2996d ago

New games are mostly 70€. Do you find that cheap? If so, then you must be rich. Enjoy...

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KwietStorm_BLM2996d ago

Yea....no.

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Death2996d ago

@Mike,

What's the difference between playing a retail game for a relatively small amount of time and getting a refund vs playing a demo of the same game for a relatively small amount of time for free? In both cases if you like it, chances are you will buy it. The big difference between these two models is by offering a refund you are already committed to a purchase and a separate software package isn't required. This is a very pro-gamer policy to have in place and in my opinion a very welcome change from the no refund policy that has been around for far too long. If people choose to abuse the refund policy, they should be targeted instead of targeting everyone else in case someone abuses it. I'm honestly quite surprised you are against something that benefits gamers like this.

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JasonKCK2996d ago

Oh come on! You know if it were the other way around you would be saying something totally different.

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BLKxSEPTEMBER2996d ago

Hmm something tells me you're only saying no because it's asking if Sony should follow MS...just a hunch.

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ThatOneRiggaNob2996d ago

lol your comment is just sad. You'd rather side more with a company than to further stuff that's good for consumers.

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Aenea2995d ago

Wow, you aren't a nice person are you? The more posts I see from you the more I get that feeling...

Anyhoo, yes, they need to discourage abuse, but for 98% of games out there 2 hours isn't enough to finish them so your comment doesn't make sense in the slightest...

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+ Show (4) more repliesLast reply 2995d ago

Nu2996d ago

I was expecting a Mega 64 episode...

Patriot4Life2996d ago

I don't see how you can abuse it...I mean let's say someone is playing Fall Out 4 for two hours and did this just to return it...two hours is nothing and you need to play more in order to truly enjoy it.

Plus I am sure MS will know when someone is doing this multiple times and will see pattern which will then block this user.

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yomfweeee2996d ago

And you example is a $60 game with many hours of gameplay. Yes, it makes since for that.

Some games are $10 with expected game length of near or under 2 hours. It doesn't make sense for those.

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LordMaim2996d ago

I've been able to get refunds for PSN games before, such as Kerbal Space Program which is a completely broken port on PS4 and Xbox One thanks to the clumsy ministrations of Flying Tiger.

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gtarhro72996d ago

Yes. I'd welcome it. Would make it easier to decide if games are worth it while conveniently being digital if you decide to keep it. I don't play indie games that much, so I can't say anything about that.

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Pancit_Canton2996d ago

Maybe gamers should be more a little responsible on things they buy online. Do some research, try some demo's, watch videos. The internet provide all the resources you need to get all the info's. $60 is a lot of money to jump into the hyped train and starts pre-ordering things on day 1.

1nsomniac2996d ago (Edited 2996d ago )

How can gamers be more responsible when it's perfectly exceptable to provide bullshots & fake information publicaly by the developers. Or pay streamers "sponsorships" to promote their games only positively, signing contracts stating they're not allowed to mention negatives. Or providing "goodwill gifts". Then there's the strange phenomenon of review embargoes. All of which are now part of the industries general behaviour.

Blaming the customers so naively is just stupid.

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yomfweeee2996d ago

Wait until games are out and hours of video are online and a shit ton of reviews.

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EatCrow2995d ago

@yomfweee
Yes and in that strategy you also risk tons and tons of spoilers.

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2996d ago

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1d 13h ago

Replies(3)

Goodguy011d 11h ago

Think that rumor that they'll still make a new console but at a profit at $1000 will be true though. The series consoles will remain their cheap alternative throughout next gen I would say. Keep in mind that game pass and pretty much going 3rd party is their main focus. They want to bring xbox everywhere.

1d 11h ago

GamerRN14h ago

If they don't maintain some kind of console presence, I think they will lose gamepass subscribers and just become a 3rd party publisher who eventually sells everything off

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Cacabunga13h ago

Xbox games are releasing on all platforms. Who needs this hardware? PS or PC is all you need

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Flewid63812h ago

I've never owned an Xbox in my life and I have GamePass.

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thorstein11h ago

The only Xbox I owned was the 360. I have gamepass for my PC.

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GamerRN6h ago

Majority of Gamepass users are currently on console...

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+ Show (1) more replyLast reply 6h ago

crazyCoconuts13h ago

Even if they could get it down to $800 for a box that can run with comparable performance to a PS6 (at, say $200 cheaper) the population of people willing to buy such a thing would be so limited.
It would be the worst of both worlds.

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1d 9h ago

Futureshark1d ago

A slow, painful and public death too.

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Elda23h ago

LOL!

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23h ago

Replies(1)

MaximusPrime_23h ago

Well she's not wrong. Most of us agree Xbox's future is already on a path to nowhere..
Sounds like she regretted helping MS to compete with Nintendo and Sony in computer gaming business

dveio23h ago

They've tried, but died.

The best years I remember Xbox ever had were between 2008/9 to 2011.

(Ironically even then, when they've pushed software, they suffered a hardware flaw.)

They are definitely exiting the console hardware business the way they see fit.

But ultimately, Microsoft/Xbox are still going to try to push Sony Playstation out of business. I can already feel the next bitch move incoming.

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XBManiac22h ago

Don't agree... best years were 2004 to 2008 with Halo 2, big E3 shows and announcements, exclusive titles, risky bets, support for the developers community, a friendly platform, innovation, catalogue and a lot to do with Xbox, as well as esports, indies, big titles, big partners... those were the years. After 2008 it was a decline and following others... nothing really to be proud of as a supporter of the Xbox ecosystem.

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dveio21h ago

"Don't agree."

That's absolutely okay, and actually, your explaination is quite right.

In my thoughts I just came from from the direction of "the Xbox brand turning into a healthy business decision for Microsoft with growing reputation".

But ofc, looking from a fan perspective, your point of view is correct, too.

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rudero14h ago

The majority of Microsoft’s push were third party deals, early content on third party games, marketing and advertising.

Take away their third party deals and they had next to nothing besides halo, fable, and forza.
That “push” of the 360 launch was all to gain market share… they succeeded, then cut Peter Moore and the rest is history.

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ocelot0719h ago

I agree with both of you. Xbox best years where 04 until about 2011 when they started the whole kinect rubbish.

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IRetrouk18h ago

Kinect was when I switched off.

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dveio18h ago

And I agree here, too.

It's no myth and ain't no legend of ill will - but it is what it is:

When the Xbox One was being prepared, their executives, driven by totally unrealistic, non-gaming related business decisions, failed 7 years of a console generation even before D1.

(And they did so again with X|S.)

That's life.

When I go too late to any appointment or even to a store, I can't blame anyone else but me if I'm not let in anymore.

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IRetrouk17h ago

Bingo dveio

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gold_drake22h ago

which is sad, they have all the resources in the world and still.

its just ridiculous how badly they've been doing since and right after the 360.

1Victor14h ago(Edited 14h ago)

@gold: “its just ridiculous how badly they've been doing since and right after the 360.”
.
.
They got struck with the 3rd console curse, a few things got wrong for ps3 and Xbox2/360 got in first and cheaper giving them a massive ego boost to release their 3rd console however they wanted regardless of their customers wish same for their 4th console (current).
I hope they eventually get it right although it seems now that big daddy(MS Corporate )got the credit card bill he’s is now approving everything and mom( investors) wants to see results fast it’s highly unlikely to see another console unless the next one is a MASSIVE SUCCESS in the like of the Wii or the switch. 🤷🏿

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XBManiac22h ago

Nothing new, nothing to see, look away.

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jznrpg13h ago

That sums up Xbox fairly well

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drivxr22h ago

engagement farming

I have lost count of how many Xbox funerals I've attended over the decades.

Yet the Xbox keeps spawning new hardware somehow.

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MaximusPrime_22h ago

What new hardware? Dont tell me it's that ASUS Rog handheld gimmicky ?

17h ago

IRetrouk17h ago

"Only these 4 games"

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17h ago

16h ago

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IRetrouk18h ago

She doesn't need to engagement farm lol, she's literally one of the reasons the original xbox and 360 were so good...

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17h ago

IRetrouk17h ago

Ofourse she needs views, anyone posting vids on youtube does, your using engagement farming in a negative way, like what she's saying has no merit because she has a youtube channel.... she has more knowledge of the industry than all of us commenting combined, xbox isn't what it was or what she helped build anymore, and she has a right to express it if she feels🤷‍♂️

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17h ago

IRetrouk17h ago(Edited 17h ago)

Isn't that her point?
Also playstation posted a record breaking fy result, and announced their profits are higher at this point in the gen than all previous playstation gens put together... only ones been falling apart....not the industry.

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16h ago

IRetrouk16h ago

Ofcourse they have, just like any company, if something isn't working it's axed, sad, not nice, but true🤷‍♂️
The simple fact is it's not the industry that's been struggling, it's xbox, that's why we have xbox games on playstation, everything is an xbox and this whole exclusives are bad narrative at the mo....

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16h ago

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MetroidFREAK2122h ago

Been dead since 2013

Exthun20h ago

She made some fair points, but missed others. At Microsoft, “openness” means a multi-store ecosystem—not embracing open-source like Linux. And I’ve said it before: without exclusives, why buy a new Xbox? Other consoles offer stronger exclusives, and you can still play Xbox games elsewhere. Add in layoff rumors and the shift toward cheaper hardware via partners like ASUS, and it feels like Xbox is drifting from its first-party identity. As someone who’s invested in this ecosystem for over two decades, it’s honestly disheartening to watch.

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anast19h ago

The Oracle was right.

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Aloymetal19h ago

Yup. She whispered...''You' re not the one'' Have a cookie instead...

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hollabox18h ago(Edited 18h ago)

I knew the Activision deal was going to cause ripples. I figured they would go third party publishing through Activision given the cost of the purchase. Like, it would take decades to make up the difference. According to Tweaktown, Xbox profits last quarter was only $790 million off $6.5 billion in revenue. That's roughly 11 cents profits for every dollar earned. I think the cuts coming this week or next week will seek to push profits up to 15 cents for every dollar earned. If Xbox gets up to $3.2 billion in profits per year, it will take about 20 years to pay for the Activision purchase. Xbox as we know it is gone. The whole Xbox everywhere advertisement was done to soften the blow.

With that said, Xbox everywhere is a joke. Xbox Cloud painfully slow, blurry, and artifact heavy. I've tried it on my TV using the Xbox app, on my Xbox 1X, and my Xbox Series X. All suffers extreme lag, macro blocking artifacts, and they were all blurry. Like, try Ninja Gaiden 2 Black on X Cloud. Wow, it couldn't keep up, and that game you need quick twitch response time. Indiana Jones was ok, slower game, but it was extremely blurry. I tried another random game I don't recall, and the lag made it unplayable. It felt like dial up lag from the 1990s. Unless they improve performance, Xbox everywhere is going nowhere. Maybe non gamers are ok with that level of performance? I certainly did not find Xbox Cloud performance acceptable and don't recommend it.

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Knightofelemia17h ago

The writing was on the walls the 360 was Microsofts hay day. After the 360 things started to go down hill after the XB1 things really went down hill for Microsoft. Two major purchases, jacking up the price of an Xbox, Xbox not appearing on store shelves for months in some areas, being dead last in sales, Microsoft shutting down studios. Hopefully that Asus Xbox does well I am thinking about one. But if it fails I see Microsoft going the route Sega chose just skip the hardware and focus more on the software side. Use Xbox as a studio brand with Xbox studios appearing on games cases like Sony using Playstation studios on game cases when they port games to other machines.

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jznrpg13h ago

They could only ride on paid exclusives for so long. That’s the only reason they were successful with the 360.

17h ago

Jin_Sakai13h ago

This is what happens when you don’t clean house. We’ve had the same stooges running Xbox for ages.

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Travesty13h ago

Honestly if Microsoft didn’t release the Xbox, PlayStation wouldn’t be as good as it is now. Xbox Live changed the way we played.. especially during the 360 era. Things evolved for the better overtime but that was the golden standard. Apart from that, the original Xbox came out with some nice things.. You could play and download your music to the Xbox and listen to it while driving around in GTA Vice City.. that was pretty cool.
Of course I remember Friday nights with friends playing Halo2 with 4+ Xbox’s connected together..
Had a good library of games.. Morrowind, KOTOR, Jade Empire, Mech Assault and Panzer Dragon just to name a few that didn’t release on PS2..

So for Microsoft to come in like that and begin to become less and less innovative over the years to play things safe is a letdown, and that was the beginning of their downfall.
Toward the end of the 360 era they begin to focus more on being mainstream and less concerned about their core gamers.
From then I don’t know one thing that Microsoft brought to the table that was different from PlayStation. Just a lot of copy and paste.

Flewid63812h ago

Took em WAY too long to realize this.

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P_Bomb10h ago

PlayStation needs competition in the high-end console market. Things are out of balance right now.

Kekewei8h ago(Edited 8h ago)

SteamOS console is coming

RhinoGamer8810h ago

Phil and his boys are doing great though! #failup

jznrpg10h ago

It’s really sad. There was plenty of room for MS to succeed but they wanted to ruin it all so they could take over instead of making the console space better.

AuraAbjure0m ago

Xbox is the best console because Microsoft is dedicated to putting the best games out there on it. God of War is stupid. Aries is the god of war according to Greek mythology. In Japan there is strong censorship culture from the government and I felt it when I lived there for six months. Here in America, there is much less censorship than many other places on earth and that virtue shines through on the glorious Xbox and how you can get a lot of wild games on this thing. The indie community on the Xbox 360 along with the Xbox One and Xbox series X thrives. Props to Microsoft and the Xbox for putting some gnarly games in gamers’ hands like Psychonauts 2 which would not have even had any boss battles at all according to the developer had Microsoft not bought out the company and funded its development.