PS4 Disc-Reading Problems Seemingly Caused By Latest System Update

The PS4 doesn’t get major updates too often, but between those larger updates, we do get plenty of smaller ones. These are often promoted as merely “stablity updates,” much to the chagrin of fans that want more requested features. However, the latest one that came out a few weeks ago is seemingly causing issues for some PS4 owners.

This is actually something that happened to me the other day and I just thought it was isolated, until I saw numerous others posting about it online, so I thought I would explain what it is and the current solution.

The issue on the PS4 involves the input of a new disc to your system when booting from rest mode. If you haven’t put a new disc into your system since the update went live on July 1, you wouldn’t have run into this issue at all. Even if you have put a new disc in, you may not have dealt with it either.

[Rimeskeem]

I haven't experienced nor heard any of my friends complain about disc problems. Odd

[Garethvk]

Mine is running great, just had the MK X disc in it and it ran like a champ.

[Rimeskeem]

when did the update happen? i think my PS4 is updated but not sure.

[MysticStrummer]

Yup this is the first I'm hearing of this, but I have noticed that my friends list is acting up since that last update. At times the menu bar doesn't seem to accurately show the number of friends online as they log on and off, but if I look at the actual list of names I can see who is on.

[Volkama]

I feel you man. I also lack friends :(

[showtimefolks]

Hopefully it will be fixed soon so everyone can enjoy gaming. I wish the best for all console owners, at the end of the day we all only want to play games and enjoy

[Reaper29r]

Well said man (except I include PC in with it since I grew up with it). At the end of the day all gamers just want to enjoy their games and systems. One big weird family lol.

[Summons75]

This has happened to me twice now and scared me both times (much worse the first time but still). First was Batman then I picked out the current gen release of Dark Souls 2 after playing Ps3 version to death and going back to a lesser system was hard (love DKS2 on Ps4 by the way, feels like a new experience even though I know the maps by heart). Any like the article says, a simple reboot fixed the problem.

Strangest thing though. When I brought Batman to my friends house, he put it in and it came up an "Ps4 Format Disc". Taking it out then in fixed that but does anyone know what that was about?

[vikingland1]

Batman and The Witcher 3 swap out just fine for me. I haven't tried any other disc.

[jay2]

its just loading the info/title from the files on the disc nothing to worry about.

[Skate-AK]

Installed Dragon Age and FF Type 0 the other day and it was just fine. Play Rocksmith 2014 every day. Never have seen this issue.

[jay2]

Cost and dl speed are the reason I still get blu-rays, as well as renting and being able to delete the install and not have to do another 50 gb download and just sit at my ps4, put the disc in, wait a couple of seconds and play after like 6 months if i feel like it. No issues and I'm playing Batman, godzilla and jumped into a couple of other games since the last update. f1 15 as well.

[RJ92009]

My ps4s yes both of mine love to just spit disk out. Wake up all the time to a disk poped out and rarely it does it well I'm playing been that way for me since lunch..

[UKmilitia]

mine started doing it just after 12 months(launch console) and i rang sony they wasnted me to pay £85 for them to sort it.

i went on google and a site advised me to take the rubber foot off under eject button and its been right since.
i have also raised the console with foam pads and it doesnt vibrate when disc spins now(the vibrations loosen the screw at side for manual eject)

[Sureshot]

Great design right there

[RJ92009]

I'm going to try this thanks!! Any wow look at those disagree. Lol fan boys

[jznrpg]

If it was that way since launch why didnt you call them and have them fix it. You get a warranty for 1 year whem you purchase it.

[UKmilitia]

only started doing it after 12 months.

it clearly says that :)

[Bytor]

If you eject a disk to turn on your system with that game suspended your asking for problems.

[Rookie_Monster]

My batman, MK X, MBA 2k15, Bloodborne disc all works fine on my PS4. Must be some isolated incident. It happens.

[vega275]

I remember the dreaded dre days of the ps2. When I had to pay twice for sony to fix it. Since then I have never trusted sony when it comes to these issues.

Sorry still scared from that ordeal.

[CernaML]

Oh, I think it happened to me once. Only once. A simple reset fixed my issue.

[SavageFlamingo]

Happened to me tons. I have since laid to rest the wonderful rest mode option.

[UKmilitia]

mine is either on or off.
i dont see the need for rest mode if im honest.

[Knushwood Butt]

First time I tried sleep mode with a game fired up and my PS4 stopped responding altogether. Had to pull the power cable and reconnect. Even then, it had to do a system / disc check when it finally came back to life.

Have never dared to use that feature since.

[Mikeyy]

The article says this only happens if you turn on your system from rest mode via the eject button.

Who even does that? I always turn on my controller first to Start the system.

[OldDude]

The same morons who used to move their 360's around while it was playing a disc then yell from the highest mountain that there was a disc scratching issue with the system.

[UKmilitia]

haha exactly.

[rainslacker]

Guess ejecting the disc would make it hard for the system to read the disc...not that I'm that knowledgeable on technical stuff like that or anything.

[DarXyde]

The trolls are out tonight.

Love seeing one camp complain about the other coming into articles just to troll and they're doing the same thing.

Let's all just admit everyone's excrement stinks.

That aside, it doesn't seem like it's a real issue. Sounds like you have to do something particular to get that to happen.

[OB1Biker]

The others 'excrement' stinks more of course lol
Funny to see who submit these articles.

[MysticStrummer]

"Funny to see who submit these articles."

Ha yeah I've noticed the same thing.

[UKmilitia]

i hope your not refering to me.
day one proud ps4 owner who has bought almost every game released in uk on disc

[Italiano1234567]

Yeah it's only when I have it in rest mode it doesn't read disc so I have to restart it.. Really a pain... Cause by latest update

[Rodney25]

I actually thought it was just me. This has happened to my PS4 plenty of times, I was afraid I had been mishandling it. So to find out it's an update problem really makes me feel better about the whole situation. Hope it get's fixed.

[jznrpg]

No issues for me this is the first I have heard of this problem. Hopefully people having issues get it fixed quickly.

[mkis007]

I have had the problem, but only when I happen to eject a disc that is in suspended mode. Fix is easy as turning it off and on.

[Ozmoses]

Horrible title...

It should say "PS4 Disc-Reading issue associated with Rest Mode" or something along those line.

I mean he said at the end it seemed to only be happening with rest mode.

[Meryl]

So basically all you have to do is restart your ps4 to get bluray functionality back again, looks like this is a small issue.
I haven't experienced this problem, but then I don't use rest mode.

[Orionsangel]

This is when I'm glad I don't buy physical copies of games.

[Snappy]

Love how things get condrived by the media. Might want to do a proper hard reset after an update like any normal person. Don't know why people have issues with frame rate too, try reseting the damn console now and again. Ps4 works wonders, even the missus did an update on her x1 and that got f,ed up a hard reset does wonders.

[Clown_Syndr0me]

I have to restart my console every time I change disc or boot from rest moDe. Kinda making rest moDe pointless now. Fix please :)

[Dynasty2021]

"Consoles are better because they always work"

Yeah...

[Clonetrooper1139]

All you console fanboys STFU. You're annoying.

Anyway. . .no issues with the PS4, so far.

[MikleDemi]

This is seriously not a big deal, why is everyone jumping on it?
I ran into it, rebooted my PS4 and it went away.

Computers have been having similar errors for many years.

[UKmilitia]

yeah gimmie an issue like this over a DLL not found on pc anyday.

[Irishguy95]

Here you good sir https://www.google.ie/webhp...

[jokerisalive]

I noticed after the firmware update when i would turn o the system the HDD would make several clicking sounds and it would be stuck on a blue screen and not boot up. You would hear the background melody but it was frozen. I had to hardboot the system and do a Database Rebuild and it was normal again. About two weeks later it did the same thing so I did another Database Rebuild and its been fine since then. The update definitely caused these problems because right after I did the update this happened that same day. Hopefully Sony will issue a new update to fix these isolated issues for us. Either way if anyone ever has an issue from a firmware update just do a Database Rebuild and it should restore the system parameters back to where they were before they were affected by the stability update because its designed to undo any harmful changes to operating system software kind of like a system restore on a PC.

[tweet75]

I've played ps4 since launch day have yet to put disc in al difital

[ThunderPulse]

My PS4 spits out any disk it has while in rest mode or even turned off then turns itself on but if there is no disk it just keeps beeping until its unplugged.

[Reaper29r]

That sucks. I'm glad I always just turn it off (charge my controllers on a dock and headset via USB wall socket, it's faster). Hopefully it's a small percentage of users and a fix arrives quickly for those affected.

[Father__Merrin]

mine runs ok although that new rocket car game on plus causes my ps4 to go in overdrive i cant play it due fear of explosion

[NSANiTY]

This has happened to me too. Got me a little worried since my old fat PS3 would sometimes not read discs properly for a while before the drive completely failed and wouldn't read anything.

On my PS4 I used the controller to turn on the system, then eject the disc and pop in my new copy of Witcher 3 and it said corrupted data. Thought the disc might be bad, but I ended up totally turning off the PS4 instead of going to rest mode again and once I turned it on again the disc read and installed just fine. Really does seem to be an issue with coming out of rest mode. Now I don't use rest mode at all and everything reads just fine.

I've had this happen maybe 3 times now, all coming out of rest mode before I started just turning the system completely off now when I'm done playing. Hopefully a fix is coming soon.

[rainslacker]

Not sure if you still have the old PS3, but cleaning the laser with a qtip and a bit of rubbing alcohol will fix the problem half the time. Requires taking the PS3 apart, but that's fairly easy.

[AutoCad]

Everytime some hardware or network issue happens on PS4 and its reported people have to say its not happening to them or to their 100 friends..

lol its so funny,,obviously there is an issue if its being reported on

[rainslacker]

It's not always an issue if one or two people report an issue. Sometimes people assume things that aren't true, or things that happen due to user error. This has been more true since consoles have become more complicated, and the ubiquity of the internet can make anything seem like a problem, despite being rather isolated incidents.

That being said, I never ran into this problem...but I don't turn on the system with the buttons unless it's a fresh start after removing the system from the power. I certainly wouldn't use the eject button...although if it is causing issues it does need to be fixed. At least it's not bricking people's systems.

[PersonMan]

No disc problems here.

[Kuma]

I may be out to lunch on this but my new at launch ps4 has never had any updates because my DSL is so bad it takes forever to download any updates so I just leave it off. I play disc games only and have not had any issues.

[About30Ninjas]

This is why I download most of my games I hate dealing with shit like this

[XanderZane]

Hhmm.. I don't really use the "Rest mode" for my PS4. I turned it completely off when I'm not using it and then power it on fully when I play a game. I think I did update my PS4 before I left to go on vacation. I didn't have any issues.