Skyrim Fansite writes: "Learn how to fix the problem if you can’t receive whispers in ESO.
For the longest time, I hadn’t been able to receive whispers in ESO. When other players tried to whisper me, they’d receive an error message indicating that my account “didn’t exist.” Obviously, this wasn’t the case. The Elder Scrolls Online was charging my credit card for monthly subscription fees after all, so my account most definitely existed. By the Nine, I had the VISA bills to prove it!
Unfortunately, the problem didn’t clear up on its own. After guildies contacted me for the fourth or fifth time in Chat, explaining that they couldn’t send me whispers and that my account didn’t exist, I started to get worried and began to question my own reality."