Rahman writes - "Still feeling confident, I strode to the next puzzle. And I was completely stumped. Without trying to ruin it, they show you one step of what you have to do, and expect you to do the rest. I tried what I thought was every possible option for about 10 minutes. Dejected, I asked the representative for help. Smugly, he moved my mouse an inch from where it was and got the ball rolling. Now, I’ve never had a “kick yourself” moment before, but I was close to."