Report: Customer service, RRoD, pirates kill Xbox 360 in India

Microsoft is now winding up operations in several cities in India, as trouble seems to be brewing over the performance of its Xbox 360 console, according to a report from CNBC-TV18.

[Bacon]

That sucks.

[Ogrekiller]

this was bound to happen. This is why none of the three have released in China as well.

[thewhoopimen]

Ahem major correction... The PS3 is available in Hong Kong which since 1997 has been part of China.

[thewhoopimen]

Will someone who gave me a disagree with my last post give me a reason? Are you just being obstinate or simply retarded? There is an HK PSN store btw...go check it out yourself.

[cmrbe]

if you didn't know. The British Empire has reformed and leased HK again for another 99 years hehe. You are correct but don't mind young people on this site.

[Ogrekiller]

however, HK does operate with a fairly high degree of self jurisdiction- one country, two systems.
Lets not forget Taiwan as well.

[ice_prophecy]

Isn't it countries like these that are still warming up and embracing to the ps2 and in turn giving it its long life span?

[conjurdevil]

I am in india people are preffering ps3 over xbox 360!!! and some are importing Wii too I have a Wii and a ps3 myself because over here 60% of population has upgraded to hdtv's and RROD is killing 360's rep plus customer service cant get any lower some would tell you they cant fix it some would say it would take months n some wont even answer whereas sony is delievering on all those fronts.

[tweaker]

India are pretty up-to-date with current technology these days. I've been there for 2 weeks to attend a seminar. I'm sure the PS2 still sells there because it is a good bang for the buck for casual and new gamers.

[ShiftyLookingCow]

India is extremely hot at times, so you can imagine there are easily going to be a lot of RROD's.

[SPARTAAN]

the problem is people buy the consoles from the grey market because of the insane taxes, we generally end up paying twice as much as other countries,if we buy it officially. many people buy the games at play-asia.com or get them from the grey market as most of the games are released very late and they again cost a lot more than the rest of the world.

edit: and the reason for the high sales of the ps2 is because console gaming started picking up recently and the best way to start it is to buy a ps2 which is very cheap and also has one of best games of all time(most important factor is the availability of pirated games)

[Richdad]

Piracy in India is nothing compared to that of PS2. Many of the grey marketers dont keep 360 since they are PS fans. MS is getting the proiduct our of the market thats correct but also one fact is that PS2 was offically launched in 2004 in India and it was visible even in villages from 2001. Actually most consoles are also exported since in India 360 cost 28K i.e near abt 450$ for premium and when exported from Europe the Europeans delaer give it premoded at half of the price stated.
RROD also killed a lot of sales since a soon as modding started grey marketers strated modding the console and many crapped out and many loser loosed it there were a few private reapir shop in select few city though.

[SPARTAAN]

28k Rs = 700$

and the ps3(40gb) costs 25k(around 600$)

[Richdad]

you are right abt the price that why even PS3 sold are exported since they are much cheaper to do so. 360 price was lower than that but there was price rise 2 days ago.

[znu]

iv lived in pakistan for 9 years(pakistan/india are pretty much the same) and i can safely say that people there are not up to date... 60% of the population that live in houses may own HDTVs it but only 10% of the total population can afford to live in a proper house. It's a sad fact

Store owners there well how do i phrase this, they dont want your business, they just want your money.

Piracy there is big but there is no other option for the people living there. Ps3 is about 100 or 200 dollars more expensive there and they've got old games, nothin new(last time i visited)
I saw a wall of 360 and wii games plus the store owners happy enough to sell us modded consoles.

One cool thing you can do there, is go up to any shop, tell them u bought a game from them that didnt work on ur system and they'll exchange it. To them, it's a free game.

My friend got his psp modded, the works(pandora battery, latest firmware, lol it was even downgraded from the latest firmware), plus a 4 gb harddrive for around 3-5 thousand rupees which is 30 bucks.

[Hellsvacancy]

and soon its gonna b a ps3/wii World!!! PS3FTW WOOT WOOT

[Bleucrunch]

fine by me. I love india anyway. The IT capital of the world, when these guys comment on technology we ALL must listen they know what they are talkin about.

[PoSTedUP]

its always been sony / nintendo since n64 and ps1...nothings changed....even when the reg. x box came out. thats why its not still alive today....cause they competing with the best!>!.

[juuken]

xD Heh, heh.

[Fishy Fingers]

Makes sense, if your not producing a profit, why continue?

As MS are unwilling to share sales figures (which must be a first from them) they're obviously very poor numbers, the POS (Point of Sale) alone is probably costing them more than they're making.

[Dumbledore]

ELIMINATUS XBOTUS!

[n00bPwner]

um, did u really just say that?

[Jon8602]

Microsoft likes to comment on alot of things and finds solutions for big problems like there extended rrod warranty but why not things like these. It's only going to get worse if they dont try to do something about it...either that or they only care about U.S profit.

[conjurdevil]

they dont even have extended warranty here in India and customer service does NOTHING to help.

[Richdad]

No extended warranty in India why are you saying when you dont know infact there is extended warranty and consoles are replaced in 4 days.
I am feeling that you are the same arcade store owner of my town who I had fight with.

[juuken]

conjurdevil...you cannot be serious.
I just blinked. O_O
That's absolutely horrible.

[mikeslemonade]

Now did we really need news to tell us the 360 flopped outside the U.S. It's like a beating a dead horse.

[Pain]

Or atleast the clues-less bots that ONLY believe what M$ spews~

[Silver360]

of modded 360's for the grey market to flourish? Wouldn't that also effect the warranty policies with people trying to get modded boxes fixed from RROD? Piracy is the probably why they are pulling out. Just too much money lost, they sell the system at a discount, try to make money back on games and they still lose money there thanks to piracy.

[ShiftyLookingCow]

while the rich in India can buy all kinds of stuff(like building a $2 billion dollar home in the midst of slums, I am not kidding), as a whole India or at least the middle class in India is not ripe for consoles, the govt doesn't support it.

[Richdad]

How many games do you think are made in India almost all of the games are made in Europe, US and Japan. Thats one more reason as soon as games are strated being made in India too they will sell better.
But yeah MS is not pulling the plug they are just making themselves in select few cities and when market will appear they will again go for it.

If you have been to India MS was too much positive they will create market here even in small town tons of 360 orignals where being found. But Sony knwe the market from early times so they didnt go so much deeep inside the market but MS expenses will pay them later since it was necessary for people to know that there is consoles to other than PS2 and PS3.

[xtreampro]

HAHAHAHAHAHHAHAHAHHAHAHAHAHAHA HAHAHAHAHAHAHAHAHAHHAHAHAHHA i laugh at the Xshag-LIVE members (baisicly all xbutt owners)

[Says you]

Of this one you said the Red Ring of Death is declining ?huh? then what do you call this idiot!.

[MaximusPrime]

xbox 360 can stay in USA.

PS3 and Wii can dominate the world

[crank]

Jason 360 is a co*ksucking monger!

I will cum on your faces.

This is the rally call to fu*k all moderators up their stupid asses.

Come. Come one and all.

[Stinkey]

These guys over their are addicted to anything that's going to get the out of paying full price for anything. So if the could find some way to pirate PS3 and WII and even BD's then they will do it. It's no stopping them so now they will suffer. Ask me how i know? My brother in law is half Indian and boy is he cheap. I also have a few Indian's that i do business with.

[RAM MAGNUMS]

Welcome to the xbox 360 experience.

Where each game has its intensity multiplied due to the fear of turning on your console. Enjoy being nickeled & dimed until your console says its Game Over.
IS today your red ring day? It might, thanks to your state of the art xbox 360. Play the best dvd games of last year, just dont do to mcuh at one time or prepare to have your system crash. Now thats Fun!

Hurry up & go buy it before its to late & they all get recalled because your xbox 360 is a fire hazard. Besides, PS3 has no games. Why would you want that?

XBOX 360- we are the best. Whether you like it or not. If you say otherwise we will send a update to your machine & burn your house down!

[xtreampro]

indian people are very capable of handeling the most advanced technology....so what are you trying to say, you racist twat

[cmrbe]

I think he was being sarcastic.

[devilhunterx]

pfft. could have told you that before.

[pow3r of t3h c3ll]

sound like very sensible consumers, not buying something so likely to break.

now if only all westerners could be so smart...

[devilhunterx]

Only in India will people buy HDTV instead of food. Cause you know, dying in hunger looks much better when you got a new spanking HDTV.

[cmrbe]

So logically i would expect a higher HW failure rate plus piracy. There is little there is for MS over there.

[juuken]

Oh MS...you never fail to amuse me.
That's a really, really bad thing for them.

[Thoas]

What else is new. M$ faulty machine is old news