PS4 Users Suffering From A Strange Issue: Odd Grid-like Display Appearing On-Screen

"A new error for the PlayStation 4 has cropped up. Users are apparently suffering from an issue which results in no audio, the controller not working and an odd grid-like display appearing on-screen."

[HolyDuck]

Well this is lame, really hope it's just a software issue and nothing major.

[ovnipc]

Looks like gpu. I know ps fans wont like this but this its the sane issue that cause the rrod on xbox 360 and the ylod kn ps3. Chip need re balling.

[truefan1]

Yea this is a big problem, and I think it all boils down to the design of the ps4. The power of the console with an internal power supply is just too much in a compact case. Overheating was a major problem last gen, hence why I love the open "vcr" design as fanboys call it. I hope this isn't a widespread issue, but I think the worst is still to come.

[jgrigs09]

@Nekroo91 It's funny you call them both retarded. Yet, your grammar is god awful. I could seriously type better with my toes.

[hollabox]

@Nekroo91

If I'm not mistaken the audio DSP circuitry is built into both XB1 and PS4 GPUs so yeah that makes sense to me along with display corruption. I don't know if the USB controller is built into PS4 APU as well, but I can see Sony doing so since all next gen uses MPU/SOC/APUs to control cost. If the GPU is overheating its only logical for one third of the chip to affect the rest of the processor.

[k3rn3ll]

@hollabox sorry accidentally hit disagree on ur comment. I do agree

@necro-
Gpu problemsn can cause a number of components not to work when gpu is under heavy stress and not funtioning properly. People should not get so defensive and attack others who may know more about problem than you just because u don't like what it means for you. Also to say that the 2 aren't related as your looking at proof of them occurring simultaneously is not logical at all. If it can be software causing both to malfunction why couldn't it be hardware because there is obviously an assett using both. Especially since there is a speaker in the cobtroller so usb function and audio can definitely be ralted to gpu if said gpu controls some function of audio.

[LonDonE]

on battlefield 4 the grid like artifacts which appear are just graphical errors, i get them too from time to time!

Its when you set the network smoothing factor to 0% like i have that you occasionally get this error, but its only on the map screen, i have NEVER GOTTEN ERRORS IN GAME! so if it was a gpu problem surely it would occur in game since bf4 is practically the most graphically advanced game on the next gen systems at the moment!
The game does warn you when you turn network smoothing down that graphical errors may occur!

This is a known problem, and has threads about it in battlelog, what kind of website does not check the forums on the websites of the games before making a article like this trying to portray the ps4 in a negative light?

Everyone should have network smoothing on 0% for bf4, it makes a HUGE difference!
With regards to the other game, who knows, i have never had any problems with killzone sf!
Either way i so hope this is not a gpu problem!

[Thatguy-310]

Always fine it funny how articles like these make it seem like most of the users are experiencing it. I have two ps4's and haven't had a problem with them at all. This issue might be minimal and I thank God that when it comes to issues like these my consoles don't have to go through them.

[hollabox]

Not seen this issue on my PS4 but I have received random error codes, normally unplugging the power for a minute fixed most non network errors. My biggest gripe about the PS4 is that damn controller battery life,and light. I was thinking about buying another one but I think its best to wait until they come out with a revision probably later this year.

[theWB27]

"Always fine it funny how articles like these make it seem like most of the users are experiencing it. I have two ps4's and haven't had a problem with them at all."

It's funny you say that then once sentence later say you're not having problems as if that accounts for the majority of other users.

[hollabox]

I can only imagine the PS4 APU looks something similar to this on the GPU end

http://techreport.com/revie...

Overall probably something like this

http://www.extremetech.com/...

[Kriandis]

This is the main reason that I no longer buy consoles at launch.
Couple this with the fact that there is usually very few games at launch, I would rather wait it out and let them get all the issues worked out, and more games in the pipe.

[Tsar4ever01]

AWWWWW Man, Hardware issues, Software issues. Growing pains, Growing pains....Anybody remembers the early years of the ps3? It'll be fixed.

But anyways, Aww SUX!!!

[Gamer1982]

Why is it when 1 person gets a unique problem these days its massively blown out of proportion? Soon as one guy with a ps4 reports a new problem you get a ton of ps4 haters claiming they have the same issue even though they don't own it so people on the net think its a widespread issue and the same goes for xbone too. Why can't people just enjoy there consoles any more instead of spreading crap like this?

The sad thing is though instead of making the other console look better e.g. the xbone or ps4 your actually making PC look better as it doesn't suffer form these issues and if they do its DEFINITELY an individual problem or software related.

[Kyosuke_Sanada]

Reminds me of when a NES cartridge glitches at start-up.....

[Neonridr]

lol, I used to always try to play through the glitches. See how far I could get in a game before it became unplayable.. XD

[aragon]

Miss those days, pull it out and blow lol

[Kidmyst]

I used to have to fold a piece of paper and wedge it between the cartridge and housing until the contact was just right so the glitching stopped. LOL, oh those fun days of cleaning the connectors and cartridges.

[malokevi]

It got to a point where I would just jump on the console itself to get it going. Needless to say, it doesn't work anymore.

[Bdub2000]

Yes, please pull it out and blow. LOL...

[lawgone]

@aragon...You're really opening yourself up for some jokes with that comment LOL

[k3rn3ll]

I had a friedn who used to swear up and down that licking small board at end of cartridge would fix his issues lol

[Omegasyde]

I am conflicted as I had a friend with an NES and all of his games worked for months on end without having to blow on the bottom of the cartridges.

For my games - you had to blow out the end of the games. Eventually 2 of my cartridges went out
Guerrilla war and Contra yet worked in my friend's NES.

It never made sense to me, but then again I was really young and liked to flick boogers at people.

[Tru_Ray]

The blowing didn't always work though... I had a fool-proof technique. I would pull the cartridge out slightly so that it would just graze the front panel of the cartridge when the tray was depressed. Worked like a charm!

Tru_

[AndrewLB]

Yea. except you could fix your NES by removing the cartridge, blowing in it, and re-inserting it.

Like I mentioned earlier in this thread, this is a textbook case of a DEFECTIVE GPU. Hopefully it doesn't end up being like the HUGE nvidia G82 fiasco where millions of windows laptops and MacBook Pro's all got fried, my Dell XPS M1530 included. that was in 2009 and for about a year or so, everything seemed fine. then a few complaints began trickling in, then it became too many to be a "isolated incident", then all hell broke loose and the flood of bad chips began.

here are some screenshots of the nVidia G82 GPU's dying.

http://www.lockergnome.com/...

http://3.bp.blogspot.com/-M...

[Kavorklestein]

I had a ps3 that did this, but instead of peanut shaped items being left like artifacting, mine was that the 3d images, specifically the prominent polygons would show just a wireframe, and only textures would display correctly. I was playing heavenly sword, and when I ran through a tunnel-like area, right before I came out into the sunlight, my system went all triangular, and then the stuff happened on every single game I tried on it after that... My xbox 360 when it got a RROD wasn't from overheating, it was from a faulty HDMI port on my ELITE model getting bent. I assume it was from my stepdad plugging it in roughly and always putting it standing up instead sideways, and just treating it like crap in general, and leaving it on all the time.. like all day long he would either be watching movies, or playing games, while I was only 17 and working my ass off all day... I was playing Halo 3, and when I was in an online match, my syetem got all blueish/yellowish with the neg/pos look to all the graphics... All systems and electronics are prone to problems, and I don't think any manufacturer is free from this.

[isarai]

"Sonic Greenhill Zone 1" was the first thing that popped up in my head :/

[Phoenix76]

Lol +1 Chaos Emerald for you my friend :-D on topic: I've had the same issue with bf4 since launch. A driver update for the GPU 'might' resolve this issue.

[Dehnus]

Looks like artifacts though. That can also mean a faulty GPU,as Sony did have a lot of demand to fill up, or a GPU that is not properly connected.

For the sake of the users I hope it is just a driver issue.

[svoulis]

The GPU is obviously faulty in that unit. Anyone with slight computer knowledge would know this. The artifacts are indication that the GPU is in fact bad.

Sucks for the people who experience these issues on any hardware really.

I remember getting a 8800GTX and it was faulty when I got it. Very rare card for the time :( took over a month for the replacement.

[Volkama]

It may well be the GPU, but the pattern in the screenshot isn't really what I'd describe as "artifacting". It's too neat and deliberate.

I've had several GPUs (and of course several 360s) fail, and they haven't made neat tidy grids...

EDIT: My bad, I only saw the first screenshot. That last screenshot is GPU all day. Stick it in the oven for a bit :)

[theXtReMe1]

Exactly what I thought when I read the article. Sounds like the GPU is overheating or it is a firmware glitch. Either way, it's fairly serious for those that it's affecting.

[norman123]

PS4 is a perfect machine, and its controller is the best.

it must be the user at fault here.

Someone posted above that his ps4 works fine, so most must be fine

[King-u-mad]

@Norman

Wrong reply, to the wrong post(s).

[awesomeperson]

I saw images very similar to these (if not the same ones) not too long after the launch of the PS4, I believe. It doesn't seem like a new problem suddenly plaguing a whole lot of PS4s.

I have personally had the image of the grids on Flood Zone in Battlefield 4 appear for myself. But that is the only time it ever occurs. That same map, on the same game. Don't know what causes it, because it only happens occasionally, and it's only on the respawn screen, when I spawn, or go to another map, it's not there.

It is a bit worrying, but until it manifests into a more series problem (covering the entire screen as seen in a couple of other screenshots), I won't stress about it too much.

[Coach_McGuirk]

i've had a couple of GPUs die on me in the past, and that's what it looked like not long before they stopped working completely.

[cabbitwithscissors]

It's dem aliens ....

Anyway, looks to me like memory corruption, GPU issues or GPU driver issues.

[Eonjay]

"Switching to safe mode does nothing apparently and occurs as soon as the console is turned on." If the grid doesn't go away after a reboot, there is something wrong with a the HDMI port.

[Fishy Fingers]

Sounds more like the GPU to me.

[Eonjay]

Well, through process of elimination... it can't be the software or else it would be effecting more people. It could be the GPU, but there is no mention of performance issues - only artifacts. This leads me to believe that it is the HDMI port. When the system turns on its automatically there... Even in safe mode which can't be whipping the GPU that hard.

[sungam3d]

I got this YEARS ago on my PC when the graphics card was dying.
Artifacts everywhere.

It happens.

[ceedubya9]

New console blues. Seems like both consoles have had their issues, but for the most part they've been holding up pretty well. sure this will get sorted out soon.

[BattleTorn]

I've seen the second screen shot myself, but not as bad as the third.

[wonderfulmonkeyman]

Ouch...for Sony's sake,i hope this doesn't become a widespread problem...

[GarrusVakarian]

If it was a widespread problem don't you think we would have heard more cases by now....seeing as it's been 2 months? Hopefully this is just an isolated incident.

"Odd Grid-like Display Appearing On-Screen"

As soon as i read that i thought GPU failure. Artefacts on screen is usually a sign of something being wrong the GPU. Sucks to be so unlucky.

@Master

Yeah i agree, both consoles have had really good launches in terms of failure rates.

Edit: Ive had the battlefield one a couple of times, hasn't happened for weeks now though.....weird.

[MasterCornholio]

In terms of hardware faults I think the PS4 and the Xbox One are doing quite well so far. We haven't had anything like RROD yet or anything similar.

[ElementX]

It could still be a widespread problem that won't crop up until a few months into a console's life. A failure doesn't have to happen right away.

[wonderfulmonkeyman]

Read my comment again; i never said it IS a widespread problem, i said i hope it does not BECOME one.

[MasterCornholio]

The scary thing is that both consoles APUs are made by AMD so they both can experience the same problems easily.

[Nero1314]

Xbox report is where

[imt558]

Well, i had the same problem like the BF4 screen shows. I did not know what is that or some problem...But guess what. I was killed in BF4 deathmatch and 2nd time this white spots disapeared before respawn.

[MasterCornholio]

Looks nasty.

:(

[True_Samurai]

Looks like a screen distortion

[Majin-vegeta]

The battlefield one only happens to me on Zavod 311.Not any other map.So i'm guessing that's a problem on EA's end.

[stuna1]

The PS4, so powerful even it has wigg out at times!

If everyone knocks on wood at the same time, would there be a resounding thunder! Of course I'm kidding, but in the back of my mind I'm also praying that I don't have to deal with any of these issues.

Oh my God I think I have the matrix sight! Let me see if I can pick out the Redhead in the code.

Please forgive me, I think I've had too much caffeine.

[XtraTrstrL]

Yeah, sounds like GPU/GPU driver issues.

[Azurite]

Super Mario Bros. 3 mode.

[OrangePowerz]

The one from the BF4 spawn selection is a bug with BF4. It always happens in yhe flood zone map.

The others look like a GPU problem.

[ONI5]

I remember something like this happening to the 360 with the HANA chip, which was linked to overheating. Went through this same thing myself. Was playing Batman Arkham Asylum and has a weird checkered overlay. But this happened around 30 minutes after playing the system. A week later it died and MS replaced it.
Here is an example of the error.

http://www.youtube.com/watc...

[Nero1314]

I miss that dashboard

[MCTJim]

Well, lets hope its just an isolated incident.

[RandomDude655]

Call sony. Hardware failure will be covered by the one year limited warranty.

[XiSasukeUchiha]

Don't worry Sony will fix this too they always do!

[lawgone]

Wow.

[GW212]

Mine has been perfect. Too bad a couple of people are experiencing this. New hardware tends to be like that.

[Bytor]

It could be anything.I had the power go out when I was playing on my ps3 when it came back on I couldn't start it with the controller it wouldn't connect I started it up from the console and then it connected.

[Bytor]

I had the news ticker a couple of screens from the whats new missing from the xmb on the ps3 and some games stuttering but not all the games some ran just fine. I decided to run the data base and file system repair. no change so I ran the data base repair 2 more times and the xmb was fixed ran each one 2 more times for good measure now every things running great.

[PrinceOfAllSaiyans]

How come I never have non of these problems or the DS4 problems ?

[ELpork]

lol, that last one looks like it has the KH logo printed in mass across the screen.

[Kennytaur]

Doesn't look like any GPU based artifacting I've come across before, but I wouldn't rule it out.

[cruzngta]

Could be a sign of heat related issues which may get worse in time. Ashamed because PS4 is such a capable console and if this proves to be a defect in the console design due to thermal issues it could become annoying for alot of us.

[SyluxPT]

My only PS4 "issue" is the little loud Fan noise in Killzone: Shadowfall. :)

[PsylentKiller]

My PS4 sounds like a jet engine when playing any game on a disc. Digital games are quiet though.

[Bio_Mod]

I've had the battlefield one but it was gone next respawn and haven't seen anything on AC or KH.

Just battlefield being battlefield I think.

[-Gespenst-]

Surveillance program malfunction.

[chobit_A5HL3Y]

wrong console.

[Gamer666]

The sky is falling with yet another issue that probably is only affecting a limited number of gamers. I hate these articles.

[norman123]

but you love it when the article is for xbox.

[Gamer666]

I am a huge Xbox fan. Over 1,850 games....

http://www.trueachievements...

not so much a PS fan...

http://www.truetrophies.com...

[DafunkyRebel]

Had this problem, just turn off the PS4 unplug it for one hour. Plug it back in and do hold down the power button for 8 seconds until you hear a BEEP and then let it go. Now it will restarts in normal mode and will adapt to your TV. All will be fine

[thexmanone]

Yea, that's what I want to do when I want to play games.

[mmj]

This is the type of thing faulty AMD GPU's do, should have gone NVidia better quality...

[OmegaShen]

To overprice an not worth over paying for less.

[Dehnus]

Actually I would have loved if MS wend with Nvidia again after their bout with them over the original Xbox. To get some competition between GPU makers and some diversity in the console space as well.

I would have loved to have seen Nvidias take on the current console generation, outside of the knee jerk "PC RULES!" reaction they have now.

[OmegaShen]

Screen problem is most likely because of your tv/HDMI slot, had that problem with the PS3 on are cheap HD TV. I just use another slot, I'm betting this is just hating on Sony or to dumb to know how to work there system.

Consoles need a rating system on how smart you need to be to work it, seen a family come into Gamestop thinking there PS3 was broken . They couldn't get in the PSN Store, why? -_- because they didn't make a account and didn't have it on the internet. An they wonder why?

[ziggurcat]

huh... that could be a failing GPU.

[Cryptcuzz]

Hope this is a case of a bad firmware download or software related.

If it is a hardware issue, I hope it would be replaced soon after for free and that this issue is not widespread.

I am fortunate enough to have bought three PS4's (For myself and my two younger brothers) and none have had any problems whatsoever.

[GentlemenRUs]

This seems to be a very isolated issue, I have not experienced these issues once.

[ninjahunter]

Could be artifacting, however that doesn't look like any artifacting ive ever seen. Its usually either random speckles if the GPU core is malfunctioning, or large geometric, yet random shapes if the memory is malfunctioning.

My other guess would me that something in the motherboard might have fried, something easy to overlook.

[aondaatje]

Most likely a GPU issue.

[1nsomniac]

This is without a doubt a GPU problem any one with knowledge of these kind of things can see its apparent straight away from the pictures.

I definitely believe the posts from the Chinese students from the factory who said it was slave labour so they sabotaged production of the consoles.

My own PS4 has the grid showing on the BF4 map overview. It's strange I always thought this was a weird design decision (I'm still not 100% convinced it isn't) it's always in the same small area & only on the map screen and at no other time - Within the game or out of it.

My PS4 makes a horrendous noise when playing dvd's. Sounds as if its scratching the disc every 2 seconds & randomly stops playing & throws me back to the XMB.

Also had 2 pads with faulty left thumbsticks & shoulder buttons.

I've taken videos on my phone of all these problems for warranty purposes just in case. Going to upload them on Youtube so if anything serious happens in future I can point Sony to them including the date of when it was first noticed.

My plan is to hold off for as long as possible, so they can clear old stock before I get it replaced. At least from my experience it's clear that to have all these problems it must be true that they sabotaged units!

[SITH]

Here is the same gpu problem when I was playing Mechwarrior http://i1114.photobucket.co...

GTX 69o.

[JCENAdaBest]

All these problems with video game consoles do confuse me. You wouldn't hear about these kinds of problems with Sony's TVs or any of their other electronics...

I am still yet to jump into the next gen systems because of this very reason. My PS3 has issues reading discs after only 2 years, this kind of thing is crazy!

Don't let me get started on my Xbox's!

[AnEwGuY]

Actually, Sony has a higher return/failure rate on their TVs than most of the top 5 mfrs. It's part of the reason (inflated pricing being the other) their market share has dropped so much in recent years.

[urwifeminder]

That is a shame but if the grid is 1080p 60fps who cares.

[The_Sneauxman]

Oh my god, Sony is doomed! No games, console breaking, errors. Xbone is awesome! /s

[Aghashie]

I use my PS4 every day for Killzone and Don't Starve. So far is working flawlessly. My only concern is that the Bravia Sync sometimes fail to operate properly. My PS3 is also wired to the same devices and the Bravia Sync works normal. So, I'll gues should be a minor software bug. Nothing else to report.

[AnEwGuY]

"Suffering"....reall y? There are about a dozen words you could use to describe someone having technical issues with a piece of hardware, but suffering should not be one of them. Let's save that word for people who have chronic mental and/or physical afflictions, shall we? SMH....

[kewlkat007]

I had this same issue with 2 brand new Nintendo Wiis..I just could not play Zelda. It would get hot and that is what you got until it froze...

[TemplarDante]

The Battlefield pic is a game glitch, it affected all formats and it was fixed in the last update.
Also.... GPU error? on APU? Okay..... thats new.

[nominal266]

Wait... ive actually seen this. Not nearly this bad, but every now and then on BF4 maps on multiplayer I get those same boxes. I thought it was just a BF4 issue. Should I be worried?

[Umbasa]

This is what i need to know as well, just got my ps4 yesterday and today when playing battlefield4 on the over head map in multiplayer i seen 4-6 little white squares checkered in the middle of the screen and i don't know if i should return it or wait.

[TomahawkX]

This might happen to all the launch consoles within the first year... damn I should have bought that extended warranty, doh!

[SITH]

I am pretty sure that is 100% a gpu failure. I had two GTX 690s fail and it made those exact patterns. Obviously different brands but extremely similar issue. Gameplay functioned, but the screen was covered with a checkered pattern all the same.
I took pictures for Nvidia support page when it happened, and they told me it was my GPUs. I replaced the GPUs and the problem was gone.
http://i1114.photobucket.co...

http://i1114.photobucket.co...

[Mister_G]

If hardware, then maybe a bad batch?

If software, then maybe FW1.6 will sort it?

No problems here though :)

[WitWolfy]

Ive had that BF 4 mp graphic glitch since launch, I just assumed it was software related.

[sgtGanGreen]

Usually if PC have this kind of display error it's because GPU overheated and failed

[kenshiro100]

Hope that doesn't become a widespread problem.

[alti]

sounds like a failing graphics card, to me.

[fossilfern]

And if this was an Xbox One article.....

[sgtGanGreen]

There would be a 15 000 coments from sony ponys lol

[fossilfern]

Exactly.

[gamingisnotacrime]

i recently received a replacement for my PS4 from the warranty service. It was fast, easy and before i had time to miss it too much i was playing Tomb Raider Def Edition. Great service makes a difference

[blakstarz]

Never ran into this problem or any problems for that matter as mines stays on almost everyday.