80°

Best Buy: This Year's Grinch

The retailer cancels Web preorders for the PlayStation 3 because the offer was a mistake, it says. But what about the children?

Blake Lane, a 13-year-old from Irvine, Calif., couldn't have been more thrilled when his dad told him that he would soon have one of the much-coveted PlayStation 3 game consoles from Sony (SNE). PlayStation 3 will be released on Nov. 17, and Blake has been anticipating the system's release for a year now, ever since it was first announced. Gary Lane, his dad, gave him the good news that he had preordered it on the Web from Best Buy (BBY) on Nov. 4, after Blake got back from a friend's birthday party. "Thank you, thank you, thank you," a thrilled Blake told his dad, hugging him.

Three days later, excitement turned to disappointment. Best Buy, on Nov. 7, sent an e-mail explaining that the order had been canceled and that "our system was not intended to take preorders on the PlayStation 3 gaming system." Best Buy says that it will offer the new PlayStations only in its stores on the day it is released. The electronics retailer won't say how many preorders had been placed, but said it was an errant posting. "We want to make sure that we have the most units available on launch day," says Best Buy spokesman Jay Musolf. "We want to express our apologies and have offered the customers a $10 coupon."

Ten bucks? That won't do much to console a heartbroken Blake. "How can they do that?" he asks. Blake is likely one of thousands of disappointed shoppers who had their hopes dashed. Some customers are lodging complaints with the Better Business Bureau. "If I were Best Buy, I would honor the orders-I mean, do you really want your shoppers to have a bad experience where they wouldn't want to shop there again?" asks Ken Godskind, vice-president of sales and marketing for AlertSite.com, a Web performance measurement company in Coconut Creek, Fla. "Customers have the same expectations from online shopping as from a brick-and-mortar store, where such customers are usually made whole on such glitches."

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businessweek.com
Maddens Raiders6371d ago

Why the hell people are camping out two weeks ahead of launch and risking injuries "against doctors orders" for this system. WTFIGO ??????

TheMART6371d ago

He must be glad man.

For real he must cheer his heart out.

He has just been saved from buying the greatest mistake after the Betamax has been released.

Invest it wise this time. Get a 360 with the game of the year Gears of War, if its too bloody for the 13 year old get him Viva Piniata. In both cases the best buy for consoles

beans6371d ago

He will be alright even though I know it kind of sucks! People that don't get a PS3 at launch need not worry anyway because there launch lineup is constantly shrinking and we probably won't see any must have games until late 2007 to 2008 anyway!

Monchichi0256371d ago

Dad is gonna be unable to buy his son a PS3 this christmas so on his last desperate visit to the store a salesman is gonna convince him to buy a 360 instead. AND BOY WILL BE HAPPY!!

GEARS OF WAR IS THE BEST GAME EVER!!!!!!!!!!!!!!

I can't stress how good this game is!!!!

Scythesean6371d ago

Or worrying about anything to do with the PS3 anyway? Why are you not playing your game of the year? Have you beat it already or just become bord with it? If your at work shouldn't you be working rather then talking on a gaming site?

ElementX6371d ago

Crying to daddy for a PS3 when he won't even be able to purchase games by himself. Ha! No crab killing for Blake. Who cares about rich snobs anyway? My parents never threw away money on me like that.

Show all comments (10)
120°

Ranking the Devil May Cry Series

VGChartz's Mark Nielsen: "Upon finally finishing Devil May Cry 5 recently - after it spent several years on my “I’ll play that soon” list - I considered giving it a fittingly-named Late Look article. However, considering that this was indeed the final piece I was missing in the DMC puzzle, I decided to instead take this opportunity to take a look back at the entirety of this genre-defining series and rank the entries. What also made this a particularly tempting notion was that while most high-profile series have developed fairly evenly over time, with a few bumps on the road, the history of Devil May Cry has, at least in my eyes, been an absolute roller coaster, with everything from total disasters to action game gold."

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vgchartz.com
VersusDMC1h ago

First to last for me...3,4,5,1,2.

VersusDMC15m ago

Me leaving it out should be telling of my thoughts on it. Better than 2 as a DMC game.

Still a good game though.

Friendlygamer1h ago

3,1,4,5 to me, never played 2. 5 gameplay is amazing but level design was really disappointing to me, just a bunch of plain arenas, the story felt like a worse written rehash of the 3rd and the charater models looked weird ( specially the ladies ). Another problem with 5 was that there was not enough content for 3 charaters so I could never really familiarize with any of them

monkey60238m ago(Edited 37m ago)

2.
Dmc.
4.
5.
1.
3.

God DMC2 was an awful game.
And in case this isn't obvious it goes worst to best

90°

Comedy Central New Animated Series Based on Golden Axe

Get the scoop on Comedy Central's exciting new cartoon show inspired by the iconic Golden Axe video game

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retronews.com
Knightofelemia1d 1h ago (Edited 1d 1h ago )

Golden Axe is a great game I enjoyed it on the SMS, Genesis and in the arcade. Great game but it truly was a quarter eater back in the day. I wish Sega could get the rights to the arcade port of Moonwalker another great arcade game I enjoyed. Collect so many monkeys and become Robo Michael lol.

70°

The Best PS2 Games of All Time [2024 Edition]

GB: "With this feature, we will be taking a look at 15 of the best games from the PlayStation 2's vast library."

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gamingbolt.com