1,000,000 PS4 Units Sold in 24 Hours Give Much Needed Perspective to Reports of Bricked Consoles

Yesterday DualShockers wrote an article on how social social media gives users power to keep corporations on their toes, but take away perspective from the perception of reality, warping it negatively.

Today said perspective has been provided, with the news of 1,000,000 PS4 sold in 24 hours.

[DarkLordMalik]

The 0.4% figure was with respect to the Taco Bell PS4s. It doesn't apply to the launch PS4 figures. I am waiting for official new figure from Sony.

[dedicatedtogamers]

If 10,000 PS4s were bricked, it would certainly give the appearance of a "widespread problem" if your source of info is forum posters and Reddit threads.

But 10,000 bricked PS4's is a mere 1% of total consoles, well within the range of electronic failure rate, especially within launch window. By the way, I'm not saying 10,000 PS4s were bricked. I'm just pointing out that if 10,000 people with 10,000 bricked PS4s hit the internet, it certainly would make the problem look massive and widespread.

It's all about keeping an accurate perspective.

Certain people - even certain game journalists - are very, very desperate for Sony to have its own RRoD. Why? Other than blind fanboyism, I have no idea.

[Abriael]

@dedicatedtogamers: for the journalists, it's very, very easy, and I can tell you as a writer.

Sony having its own RRoD is a BIG story, with the potential to create an enormous controversy that immediately translates in millions of pageviews, and millions of pageviews automatically translate into several thousands dollars (or more, depending of what kind of advertisement the site carries).

The reason why certain sites have a vested interest in create as much controversy as possible on this issue (and any other issue really) is self-explanatory.

[Ketzicorn]

You made an excellent point now be sure to watch out for those stealth disagrees sure to follow.

[MidnytRain]

Hits. Because creating relevant, quality content is too hard.

[johndoe11211]

I think it's more than blind fanboyism. There seems to be a very very distinct defense of all things xbox in this next gen battle by a lot of game journalists.

I'm sorry, I know I'll be coming across as a conspiracy theorists but I seriously think microsoft is spending a lot of money to see this happen.

It's not normal especially seeing how they were all so eager to give the ps3 the hard time it rightfully deserved at the start of last gen.

[GribbleGrunger]

At last an article with perspective. Thank the Lord.

[Abriael]

@Rabid_Tadpole: hopefully no company can pull that anymore.

[tokugawa]

lol this is getting blown way out of proportion.

too many xbox fanboys overstating it and too many sony fanboys mindlessly rushing to the defense.

[MorePowerOfGreen]

I thought first Dualshockers article was talking about not knowing the actual size of the problem in defence of PS4? Now that Sony supposedly sold a million people are comfortable the failed console number is small?

Nonsense. If that many people were on forums and comment sections plus people on Youtube etc. just imagine all the people that don't go running to social media with issues or people that have not opened the box yet. Amazon stop taking PS4's after Sony told them they had stopped supplying them.

Funny how I'm still getting Disagrees. I said PS4 was unstable back at gamescon.

Funny Abriael disagrees with me after he said it's just launch bugs and I said PS4 had issues several weeks ago.

[Abriael]

Lol. I'd be quite curious if those that disagreed with my comment above seriously believe that the journos that are scrambling to report every malfunction they can find are really driven by genuine interest in informing :D

[UltimateMaster]

Yet, there are already 1M people streaming online with their PS4.
What's funny is that no local retailer has any PS4 claims/returns while Amazon, mostly an online company, would get 30%?
That doesn't make any sense what-so-ever.
If it were to the level of the 360 RROD, local retailers would be talking about those massive amount of PS4 returns and they are not.

Xbox One fanboy will regret their trolling when their system is coming out the 22nd.

[AgitatedOcelot]

It could be a 10% rate like the PS3 though and still be normal for a launch console. Which would be 100000 defects.

My guess is it's somewhere between 1 - 10% definitely not .4% just given the number of units involved and the fact that Foxcon was involved I expect higher than usual failure rates at first.

I expect the same for the Xbox but honestly wish them the best of luck. At any rate, 10k to 100k people with problems hitting social media and raging about it is going to look like a catastrophe even while being perfectly normal.

[Abriael]

@FightingLemur: now now, let's not go overboard. 10% was after years of usage.

10% 3 days after launch would be horrible.

Obviously we're not even near to that, or we'd have 100,000 angry people shouting on the internet, and we don't.

[abzdine]

minimum PS4s broken, under 1% of what is sold so that's pretty satisfying.
now they need to prepare for the EU launch to avoid every incident.

Greatness awaits!!

[Mosiac77]

GameStop at my location in Texas had 7 came back because DOA and they had 40 that they sold. My friend that works there just confirmed it with me. It will be a few weeks before everything is reveal.

[devwan]

MorePowerOfGreen, you need to stop trying so hard. Just wait for your xbox one to arrive, hopefully it will work and you can then enjoy playing a few games as you really do need to take a break.

[johndoe11211]

@UltimateMaster

EXACTLY!! I don't know why xbox supporters are being so vocal at this point in time.

The reality is the xbox one has been plagued with a lot more "issues" rumors than the ps4 leading up to their releases. Couple that with the fact that sony tends to have better less problematic launches that microsoft, I don't think they will have a 0% fail rate.

Even if it is small the fact is the xbox will have it's own issues when it's released next week. Those xbox vipers really need to wait and see how the one does before they start the ps4 FUD Campaign.

[P0werVR]

^

I highly doubt Microsoft will have any significant defects for the Xbox One. They went with a very sturdy and efficient design.

The only problematic launch Microsoft had was with the 360 and it was a poor designed box in the first place. This time around they've learned their lesson. As abraile has state above, it's no so much as Xbox fanboys but bad journalism for hits. It's controversy and what they live off of.

But I guarantee you that if this was the Xbox One, it will be much worst. This is NOTHING compared to Sony fanboys will do.

[Heartnet]

but those 10k people are the ones being Vocal about it on the internet... What about the ones who arnt karma and upvote whores?

no1 knows the real number...

[assdan]

Well, people want it bricked so it's like microsft's failure. But, when something fails people talk about it more than it works.

[gigoran]

A few guys come out with faulty units. Microsoftck fanboys, gaming journalist (influenced by the money they get given by MS), and MSC themselves blow it out of proportion. They hope this will influence more MSC sales, but what these idiots don't understand is that faulty units will be replaced with functional units and everyone will still have their ps4s. What was the failure rate for the 360 again? 30%? 40% Wanna talk about big numbers don't look any further than your wonderful gaming company.

[Abriael]

The 0.4% figure was with respect to early shipments, not just to the taco bell PS4s. Nowhere it mentioned Taco bell.

Unless you assume that early shipments were manufactured in completely different conditions than the rest (which is not exactly safe to assume), it still applies as a valid statistic until a different figure is given.

[thekhurg]

Thank you for trying to keep a rational perspective on this entire fiasco. I feel terrible for the people that got a faulty console, but screaming the end of the world doesn't really do any good.

[AndrewLB]

Please explain how on earth Sony could possibly know exactly how many PS4's have problems? That 0.4% estimate is about as wishful thinking as the chances of many of you fanboys getting laid this year. Sony wont have any idea as to the extent of the bricked systems until customers pickup the phone and raise bloody hell. What's truly hilarious is how many people immediately rushed out to defend Sony and their fictitious number whose sole purpose is to control the narrative.

[Abriael]

@AndrewLB: it's a statistic born from how many support calls they get and on the subject of those calls.

They have a much clearer idea than you, that's for sure.

[LackTrue4K]

-_-

I'm having problems with my ps4, it keeps freezing when installing WARFRAME. :/

[Ketzicorn]

Is your internet connection stable?

[JoGam]

You really need a good stable network. If possible go wired.

[LackTrue4K]

this game did not want to download all day yesterday.

Now that it is installed, it seams to be working

@Ketzicorn, would a unstable connection affect my system like that? making it freeze?! (do have fast/stable internet)
aside form that issue, its kind of a fun game.

[scott182]

That would happen to my ps3 sometimes when I was using wifi.

[JessiePinkmanYo]

Sistersback-I had instability issues with AC4 when I first played it. The thing is, you can play the game as it's installing, and maybe I was getting to areas that weren't installed yet. I think the solution is to put the game in and let it install while doing something else. AC plays flawless for me now

[madpuppy]

I thought my PS4 was "freezing" or just doing nothing while it was installing and then even running Warframe, I think that it was just taking more time than usual to access the Warframe servers. Because I just waited and eventually it installed and it went into the game without issue.

The PS4 is so fast that any kind of delay feels like a problem, but, the PS4 cannot control Network issues.

[andrewsqual]

Its shocking how Microsoft were able to deny the RROD issue for 19 months before acknowledging it. They wouldn't be able to do this today in 2013 though. I feel sorry for anybody who isn't aware of this.

[AgitatedOcelot]

Oh they tried hard to weasel out of that one. I was sure they were going to as well. I was really shocked when they stepped up and offered a 3 year warranty and actually backed their customers.

It's really mind boggling when you think about it, that a device with a 30 to 50% failure rate did as well as it did.

That seriously has to have skewed the sales numbers for the Xbox 360, some people bought 6 consoles over the years.

[mkis007]

This line of questioning would not have been in our heads had it not been for 360 rrod. Its funny how MS mistake somehow effects sony...also sony had the ps4 in the oven for 2-3 years longer than the xbox1...much better chance of higher success rate.

[GraveLord]

Actually many Amazon and even Walmart/Gamestop customers had bricked PS4s as well.

Still, the failure rate has been overblown by Xbox fanboys and the vocal minority that got affected.

[ZBlacktt]

Just go... you have no idea anyway. So many people in here want it to be more then it is. Yet over looking a world record that was smashed!

[SpinalRemains138]

Yes.

Massive success.

Backlash by the wounded is understood but vastly overstated.

[Gasian]

I don't know about you guys but .4% failure rate in electronic is very very good. For their first run they are expecting 4,000 of the million sold through to customers on launch day. To keep it under 1% is a major success for sony. It is an issue but it is not widespread. Only seems that way because of social media and the power of the internet today.

[AndrewLB]

*rolleyes*

Anyone repeating this 0.4% number needs to have their head examined. Sony could not possibly know how many will fail until customers contact them. They announced this 0.4% number in order to control the narrative in the media and to help with damage control. Once again, Sony says jump, and the fanboys say how high...

Some of you are even more clueless than the Apple crowd. ugh...

[mkis007]

Just because Microsoft messed up the 360 launch, does not mean it is the norm dude... I find it funny how the rrod is now expected. One console launch has a problem 8 years ago...bad for them...I can't believe how people think that is how consoles are. It happened once..to Microsoft..not to sony.

[madpuppy]

I'm getting tired of reading people in forums saying this junk:

"I have a "friend" that works at "Walmart/gamestop/EB/Best Buy" and they have gotten back "20 out of the 40/a whole lot/pallets full" of PS4's returned because of failures."

talk about ulterior motives, sheesh!

[TwistingWords]

Yada, yada, yada.

I think the general consensus on all of the forums and comments within articles which have the discussion of the PS4 bricking is that there isn't a real problem(potentially... sorry my crystal ball is out of action) but with my engineering cap on, all electronic devices have so many accurate testing principles that a bad batch is almost non existent.

The RROD is sort of an isolated incident... A lot of testing goes into solder about 100x more than you think, thermal, frequency response, electromigration amongst others of a 100+ list, but someone cocked up on their calculations in relation to thermal limits, ironically though lead free solder usually equates to higher thermal limits...

[josephayal]

Even XBox/MS has had to congratulate Sony on the success of the PS4 launch, Nothing can stop the PS4..Nothing

[DoesUs]

Yes, people are having issues, but no...its not wiespread as some people on here want to think. I'm looking at you ultimate MS spin masters PowerOfGreen and Elitegamer or whatever he's changed his name to.

Awesome numbers btw....The US has fallen in love with the PS4.

[Majin-vegeta]

Is this the part where people label you as a PS fanboy??

OT:Glad someone has some rational thinking here.

anyways back to Resogun.

[Abriael]

Maybe they'll label me as an Xbox One fanboy because the article mentions a dude threatening to use 100 fake accounts to report on bricked Xbox Ones on amazon come the 22nd...

The fanboy label is strong with the internets.

[NateCole]

lol! No man. I am a PS fan but i would def not like those ps trolls. It is very good of you to point them out.

We can argue and all but going that far is really low.

[MRMagoo123]

Maybe they are kids and think because the xbone fanboys are doing it on all the forums it is only right they do it as well.

Have you seen how many fake comments there are about the ps4 failures? Even on N4G we have ppl making alt accounts and pretending they have a broken ps4 lol.

[obliteratorFTW]

Hats off to Sony. 1m ps4s in mere 24hrs. That is what I call " greatness awaits". Poor fanboys and shills trying to portray negative picture for ps4, didn't work out well I guess.oh well, try harder next time.

[Veneno]

lol yup. they are trying waaaay too hard. I have a buddy who is hardcore xbox and it cracks me up cause its an in person incarnation of all the xbot fanboys stuck in lala land on the Internet.

[B1uBurneR]

Funny how when it comes to the PS4. people are quick to pull the "lets put things in perspective" card. Greatness awaits oh wait with greatness comes defective batch rinse repeat and that makes ok lets forgive them now that things are in perspective

[Abriael]

I'd hope people will be quick to pull the "Let's pull things in perspective" card with the Xbox One as well. I know I will be.

[Ketzicorn]

Do you not understand math? Yes it sucks that anyone has to get an electronic device that they pay a lot of money for fail but for selling 1 million units and having what looks to be less then 5000 faulty it's under 1 percent of consoles that are faulty so yes some people need perspective to smack them in the face to wake them from their blind fanboyism.

[joeorc]

@B1uBurneR

"Funny how when it comes to the PS4. people are quick to pull the "lets put things in perspective" card. Greatness awaits oh wait with greatness comes defective batch rinse repeat and that makes ok lets forgive them now that things are in perspective"

What? Look people are not saying there is no failure rate's, because with any electronic's there would be a % that will, but by going through sales number of units sold through to the consumer, the response for the number of falt PS4's % is well with in normal % number's unlike those of the xbox360.

example:

Verdict: All 11.6 million units of XBox 360 faulty

http://www.techrepublic.com...

Already there was stories that Sony went ahead and put the PS4 production to a halt! which is if that is the case would be a proactive stance to fix the issue, which would cut off an issue like the red ring of death that the xbox360 had right?

thus you cannot call out or imply that this is any worse than the RROD problem that microsoft had, and people trying to imply such is showing just as much Bias as those who you are pointing out in defense of Sony. you cannot have it both way's there

[OrangePowerz]

Every device at launch will have some units fail, that's how mass production works. There is no 0% failure rate. Same will happen with the Xbone, some devices will be broken on launch.

[NateCole]

Its only been out 3 bloddy days. Use common sense

[The_Villager]

Yeah, I'm going to wait for official figures from sony. Hopefully they subtract the DOA consoles from the actual figure of consoles sold.

[arkard]

Why? Most of those consoles are still sales that they are just repairing and re-shipping.

[MasterCornholio]

The better question is why he wants to see Sony decrease their sales numbers?

ANswer: Because he's a Xbox fanboy.

Nexus 7 2013

[Madderz]

Ohhhhh burnnnn

[ElementX]

It's too early to determine whether or not there's a problem. I really don't think there is, however the console is still new and issues "may" come up after people have had the chance to use their consoles more than a few days. RROD didn't always appear immediately and in all fairness this issue shouldn't even be compared to it. Some cases of RROD didn't appear for months after the 360 launched.

[Loki86]

Yeah, we will have idea on failure rate after like 2 weeks not 2 days, but I guarantee its higher than 1%.

[MasterCornholio]

Same for Xbox One

Now which one will be higher?

Nexus 7 2013

[iiwii]

I really don't think it matters which one has higher rate of failure, as long as it is within a reasonable % per units sold.

[MasterCornholio]

@iiwii

It matters to fanboys. Just you wait and see.

Nexus 7 2013

[DeadMansHand]

My heart goes out to anyone who's ps4 is not working. My heart will also go out to anyone who's Xbox one does not work next week. We all love gaming, its why we are here. We all know nothing is 100%. We all know the chances on buying a launch console. I'm blessed to have mine working and I wish the best to xXbox users next Friday.

For people having ps4 problems there is a great GAF thread on possible solutions. Sure, some are simply DOA but others have found ways to fix an issue and have gotten the machines working.

One thing I DO know, I will never order electronics from Amazon. After reading how many units were packaged improprerly, I'm appaled.

[StinKyNuGz]

I've played my non stop last few does works amazing

[Madderz]

Rub it in ;(

I have to wait till 29th

Tell me how it's smells!

Does it smell all new and electronical?

*Dribbles*

[StinKyNuGz]

Sorry it's sexy bro yum yum

[mkis007]

True 30 fps rock solid is beautiful. When you get to finally play a game that is a smooth 30 fps like assassins creed 4, the 60fps talk just doesn't matter as much. I feel bad for dead rising 3 owners.

[InTheLab]

I think the biggest issue is that the RRoD for the 360 now means all consoles have the potential to have massive amounts of failures instead of media and gamers accepting that the 360 was an isolated incident and a case of rushing a poorly constructed console to market to beat the competition.

Calling the PS4's hardware issue BloD is a smack in the face to the millions upon millions of us 360 gamers that have had multiple 360's that have had multiple failures.

I don't think the industry will ever experience anything like the RRoD and it most certainly won't be a Sony or Nintendo console if it does happen. Japan QA is top notch...

[itisallaboutps]

I have plenty of friends that got a ps4 more than 10 and yet not one of them has had problem other than with bf4. People really want to see it fail. Just how people want to shoot you out of the sky in bf4 and they won't quit until they break you. Which never happens yo me :),

[VonBraunschweigg]

1.000.000 in 24 hours, phew. Can't you yankees share or something, buy one together with your best friends? Anything, so you can spare a few, perhaps send them overhere?

please?

just the broken ones, we'll assembe them into one that's working.

ah come on...

[mochachino]

The failure rate is probably be closer to 4%-5% (40000-50000) which would still be the norm for a new consumer electronic device which tend to have 5%-7%.

But that number would still produce a lot of frustrated people voicing they're complaints on the internet.

Anyways, I'd be fine with a 5% failure rate, as that's pretty normal across the board (laptops, computers, phones, tablets, camera's, etc.)

[armogangsta]

I suffered from the problem that people had launch day too. My console had that steady blue light blinking again and again and again and my screen was black. I was really pissed off and I thought I had to return it or go to through an exchange policy, but once I called Sony, all they made me do was reinitialize my PS4, which is hold down the power button for 7 seconds and wait to hear the beep and once I did that, my "so called" bricked console was working completely fine. So, it's not really that severe of a problem from what I experienced.

[ATiElite]

Amazon.com is at 40% Failure rate on PS4 Launch edition. FACT

Sony has asked Amazon.com to STOP selling PS4's FACT

these issues are posted by VERIFIED PURCHASERS. FACT

It's Not hard to go to Amazon.com and verify everything I just said and read the Post by VERIFIED PURCHASERS and then do the math.

This is NOT a small isolated issue as Fanboys continue to blindly deny.

[MRMagoo123]

How many ps4s sold on amazon ?

I know for a FACT that there is no 40% failure rate lol. Welcome to ignore like all the other brain damaged ppl

[PSNrandom15]

This hardware malfunction is really getting overblown. And it is obvious that this is being done by xbox fanboys. In the age of social media any1 can say ''Yeah my ps4 broke'' or ''My ps4 keeps crashing'' is so easy. Oh and remember the gamespt poll that they had the PS4 vs the XBone? Yeah the one were the delusional xbots were creating tons of accounts to vote in favor of the XBone. So I am not saying all this hardware malfunctions are non existent, like every piece of hardware its bound to have failures. But obviously this is getting out of hands. There are more articles on this subject than there are broken PS4s

[Ben12]

I love how all you sony bots can dish it out but can't take it. you hypocrites just need to learn how to suck it up. What goes around comes around. Wimps.

[Silly gameAr]

Wow. You're taking it a bit to personal aren't you?

[pinocchio2600]

its sucks that a lot of normal folks got some bad ps4s. I wish only that the ones who talk trash on sites like these would have got them.

[cowboysfan]

I get all systems so no worries here. Love my new ps4 and can't wait for my new xboxone.

[Ben12]

Sing it everyone. Ooooh it's such an imperfect day. Thank god I bought Xbox 1. Ooh such an imperfect day it's just barely hanging on. Sing it.

[swishersweets20031]

no complaints mine works like a champ!

[kryteris]

So lets say that they did not sell 1 Million units, and instead sold 500k. At .004 percent (.4 of 1 percent) failure rate would mean there would have to be 2000 complaints/returns. Sounds pretty damn efficient.

[MatriXcian]

My PS4 works great...just sayin.

[Bio_Mod]

Damn European release date

[CramShaft]

Full disclosure: I'm going XB1 on launch and PS4 when a few more exclusives drop. That being said, Sony isn't really known for it's epic hardware failure rates. I think this is a mix of sensationalistic journalism for website hits and the fact that the RRoD fiasco of 2006 and the lesser YLoD has gotten people fired up and expecting it to happen again. Its possible...just not plausible. Enjoy your systems people, let customer service worry about the faulty systems!

[Pintheshadows]

So many retards on this site. It needs the open zone back desperately as it is getting ridiculous and the mods don't seem to care.

[TerryMMA85]

PLAYSTATION GO HOME YOUR DRUNK

[SpinalRemains138]

Finish you're sentences