PS4 Auto-Eject issue appears

Since the launch of the PS4 there have been numerous complaints coming in of the different errors that some people have been getting. Some consoles have been DOA, others suffering the Red Light of Death and now there appears to be another.

[DoomeDx]

Another issue? :/
My PS4 arrives in 2 weeks but my hype is really going under

[ragequitcast]

Indeed same for us, however HOPEFULLY in that time Sony will have fixed all these problems.

[dedicatedtogamers]

No-name websites jumping on the latest rumors with hyperbole statements like "numerous complaints"?

Looks like Redmond's biggest marketing firm is working overtime today...

[xPhearR3dx]

I bought my from Amazon. So far, everything has been flawless aside from some network issues with BF4. Can't seem to get into any 64 player matches and under server browser, every sever is empty.

The only issue I really had was during set up. It kept saying USB not detected (tried 4 different one) so I decided to download the update instead. I installed 1.5 and on start up it made me redownload and reinstall 1.5.

Other than that, it's been flawless. Loving it so far and the DS4 is such a MASSIVE improvement over the DS3.

Only wish we could change the background on the PS4 (unless I'm missing something) and the screenshot resolution was a lot higher and less pixelated during sharing.

[gaffyh]

It has a 1 year warranty, why the hell aren't people just returning the console and getting a replacement? Seriously, wtf, it's clear that NOT all of the PS4s are having issues, so just get a damn replacement from the retailer, and if not, then ring Sony. There are bound to be console failures, but the fact that this is the first you're hearing about this issue, suggests it is isolated. If it's happening to everyone, then it goes into RROD territory.

[morganfell]

Numerous? Four out of over four thousand consoles prior to launch. Somebody that supports a certain console is feeling desperate.

[AlexanderNevermind]

The only issue I have had is also BF4. Its unplayable for me at this point (Haven't tried yet today). Most times I can't connect to a game. The few times I can I take 3/4 steps and it crashes. Everything else has been fine including how easy it is to swap the hdd.

[Kryptix]

Hopefully most of these problems can be fixed through a patch. No console or game launch is flawless since 2005 but if it's fixable through a patch then it won't be long till Sony takes notice and makes it a priority to fix the bugs.

[morganfell]

Itisn't the PS4 with BF4. That game has been a mess on every platform. It's obvious they pushed hard to meet the CoD/Next gen console launch.

[malokevi]

If your consoles are working, why are you posting? I would be gaming my heart out if I were all of you.

I know one guy with a PlayStation and that's exactly what he's doing. Sometimes I feel like nobody on this site is a gamer and you're all just here to bolster Sony's image.

[GarrusVakarian]

Don't let the internet get to you mate, i know it creates doubt but hundreds of thousands of people are playing completely fine without any issues....that's the part people fail to report on the internet.

Call it damage control if you wan't but it's a fact that the amount of people with issues is totally dwarfed by the amount of people without issues.

Im getting it on day one, if it has issues (fingers crossed it doesn't) then i will just send it back to Amazon, it has a 1 year standard guarantee.

[MasterCornholio]

You know whats amazing? That when the Xbox One releases fanboys will be trolling Xbox One users with reports of faulty consoles. And then the two groups are going to argue over which one has the highest failure rate.

As much as i love the release of a new console i hate all the crap that spawns because of a few defective units.

[The_Villager]

@MasterCornholio

LOL well said.

[TenBensons]

@Lukas
Don't forget if you live in the UK you are also covered by the sale of goods act and the distance selling regulations. Know your rights, I have used them several times, I just wish I knew them when I had my four seperate xbox 360 failures, as I would have gone to town on GAME UK.

OT: you're right that the number of people without issues is far greater than those with. It will take a year to see the real failure rate of both consoles once all territories have had them for a sustained period. Until then if you are an XB1 or PS4 user I wouldn't be worried at the current sensationalist media coverage.

[n4rc]

Dude.. I get your point, I do

But where is anything stating otherwise? An issue has popped up for a few people.. That's all.. I don't think anyone is assuming its widespread

But you get people like dedicatedtostupidity that want to paint it like its some ms conspiracy and nobody is having issues at all.. that doesnt help anyone.. But if it makes you feel better, x1 will get the same treatment in 6 days lol

[GarrusVakarian]

@N4rc

Have you not seen the comments on this website? Some people believe its a major problem and its widespread. Focusing on the rock on top of the mountain instead of the mountain itself.

@HammerKong

"buudy it is reported 50% of amazon users around the world"

50% of people who gave feedback not 50% of people who bought ps4's from amazon.

My god......read my other reply to your comment. Misinterpretation at its finest.

[HammerKong]

buudy it is reported 50% of amazon users around the world and may other sites users who all have buyied the console and many are willing to report these problems ,does it looks to you that its very small number to you. many people are in troble with their ps4 and i'am also having these problems and we cant deny the fact it is one of the worst console launch history have ever seen ,xb360 was only having software problem of rod(ring of death) and it is having bulky harware problems it is triple the xb360 buyers and most of them cant be even solved throught the lifetime of consoele which includes overheating and sounding like jet and many crashes it can only be reduced on other versions ,and we found a new kind beast blue line of dead(blod) which have arived on many systems and returning of rod ,these problems may can be solved as it was on xb360 ,but it was not in such big mass ,it was around whole 10% of buyiers and it is told to be around 40% or more who all have buyed the on launch ,this can be counted around 5,00,000 this is an big number which will have to be repaired by sony and you can understand by yourself that what will be the loss to company and its future,when many of them cant be solved throught the life.

[WalterWJR]

PS4 most hyped piece of equipment for 8 years.

One person get's an issue and it goes up in flames. The human race is full of worry.

[Mikelarry]

same here. i am trying to stay away from all the reports about broken ps4 and just wait till i get mine and if it breaks call Sony to get it replaced.

[Ketzicorn]

Its not as bad as people are making it seem. If you think about it the 360 had a 40% failure rate. That is almost 1 out of every 2 systems is faulty. There is probably around 500,000 units so far in the open and at most around 500 reports of broken systems(factor in false reports and that number could be lower) and that's still a .1% failure rate. There is a lot of people playing flawlessly. Failure rates are part of the electronics industry and this one so far is not as bad as the world is burning reports people are making it out to be

[Boody-Bandit]

"360 had a 40% failure rate"

I think it was higher than a 40% failure rate in the first couple years. I bought 3 at launch, as I have the past few generations, and all 3 went bad with in the 1st 18 months. I don't know a gamer that purchased a launch 360 and not have it fail on them.

These are only miniscule problems until an authentic credible tech sites go on record saying that they are serious issues with the PS4 and that they are over the acceptable failure rate percentage.

Mine are working flawlessly (all 3 of them). Most of my friends that got theirs are not experiencing any issues other than trying to log on PSN to transfer their user information over. That is an annoyance but it was an intermittent problem and eventually they were all able to complete the transfer yesterday.

Those that would make this into something it's not might want to take a breath. The next console is about to be launched, and if anything, they are the ones that have something to prove when it comes to reliability.

As you said all electronics have a failure rate. Until it's a known fact what the percentage ends up being it's a moot point. Personally I don't think either side should rub salt in the wounds of a gamer going through hardware issues. We gamers are like kids on Christmas morning when we get our shiny new consoles to welcome the dawn of a new era of gaming. You have any idea how discouraged the people having these issues must feel? I've been there and it's nothing but frustration. Anyone that gets enjoyment out of another's dismay has issues they might want to go see a doctor for and get checked.

[Sayai jin]

My PS4 is working well, just the occasional software lock-up, nothing a patch can't fix. My son's PS4 has had a blinking blue light followed by a pinkish red blicking light. He came running down in our theater askingme what to do. I had to stop playing KZ. We turned if off foe a little bit and turned it back on and it playedfine. Not sure waht the blinking light was for though.

[elmaton98]

Same thing happened to my 360, I though I was doom but I turn it off and back on and now my cousin is enjoying it fully without a problem.

[HammerKong]

wow a whole new kind of issue i hope it is an software problem because alredy ps4 is having may hardware issues.its is reported that almost 50% amazon customers are reported to having multiple issues and more are to be reported ,sony will die repairing all of these devices ,they will have to stop making new ps4's but repairing alredy distributed ps4's ,my is also having multiple problems this is the worst lauch history has ever seen ,every body in every country is found talking about these issues ,it is relay creating very low image in the eyes of the people .

[GarrusVakarian]

See what i mean? This is why misinformation is dangerous because you get clueless comments like this " 50% amazon customers are reported to having multiple issues", when as a matter of fact the article was talking about 50% of users who bothered to give feedback (205 people gave 1 star ratings, 239 gave 5 star ratings).

It wasn't saying 50% of ENTIRE Amazon PS4 purchasers have problems with their PS4's. You really believe only 444 people bought PS4's from Amazon? Cmon use your head before spouting BS everywhere.

[Ketzicorn]

And if you actually read through the reviews which I have done a lot of them aren't verified purchases, a lot of copy and pasted one star reviews from one bundle to the next, a lot finishing by saying well I'm just buying an X1 next week. Are there some bad consoles? Yes but it's nowhere near as bad as people are making it out to be.

[GarrusVakarian]

Take a look at this and actually pay attention this time:
http://www.cinemablend.com/...

See? its not even 50%....more like 40%....and its only talking about people who have given feedback. If it was 40% of people who had bought a ps4 there would be more than 205 1 star ratings lol. Cmon people, you're smarter than this surely?

[Ron_Danger]

@lukas

The main thing to look for on amazon user reviews is if they are a varified purchaser or not. If it's not varified, it's a troll

[wsoutlaw87]

they are touch buttons, they probably just needto whipe it off.

[UnHoly_One]

This is a non-issue. Even if there were TENS OF THOUSANDS of consoles effected, most would never know about it because they don't stand their console vertically.

I have never understood the whole "vertical" thing ever since the PS2 started that back in the day. Entertainment centers have horizontal shelves. I just don't get the point of standing a console up on it's side.

I've never in my life had a setup where it would even be possible to have a console standing vertically, unless I put it ON TOP of the TV stand, or on the floor, two things I would never consider doing.

[Jaqen_Hghar]

don't. These are a SMALL percentage of incidents. What you're seeing is the result of a more connected world and a really large number of units being delivered. A man wouldn't be worried. Also they offer a 1 year warranty if it is DOA

[brometheos]

I got my PS4 on launch day and I haven't had any of these issues. The media makes it seem like every console is a guaranteed fail when in fact I or any of my other friends for that matter haven't come across any problems aside from an occasional network problem, which is to be expected. Nonetheless, I hope any one with an issue gets taken care of.

[bub16]

seems like more of a software error, software errors i can handle cos they can be fixed. hardware on the other hand....

[jamsam360]

Faulty hardware awaits????? PlayStation.

[FlunkinMonkey]

Yea? How did the faulty hardware work out for you last gen? over 50% was it for 360? that's right, be quiet.

No name websites and users jumping on anything that seems potentially harmful to the PS4 will have a serious amount of egg on their face once the Xone runs into its inevitable problems upon release.

Either way, failures on a large scale for any product are unacceptable and if these claims hold any credibility, i hope they get sorted for anyone who spends this kind of money on a product, same goes for MS products.

[Volkama]

If the one has issue as well then those websites won't have egg on their faces. They will have smiles, because it will be another opportunity to post articles like these. Scaremongering for clicks, with the added bonus of fan-troll arguments.

[PsychoSupaman]

PlayStation Brick

[Pintheshadows]

Funny, I went on the PS blog to try and find these threads and found the exact same copy and paste complaint about 6 or 7 times so I don't believe some of these rumours at all. And i'm sorry, of the genuine complaints, the percentage is tiny. It happens with all new hardware. It really sucks, but it happens.

[HammerKong]

keep dreaming ,ps4 is doa(dead on arival)

[wsoutlaw87]

im playing kz just fine

[Majin-vegeta]

Playef warframe for 9 hours straight and then Black light retrebution for another 3 hours and.no problems.So you're full of it.

[forcefullpower]

The mods on this site really need to start banning or being back the open zone or what ever it was called

[RPG_Lover]

at least wii u works

[Horny]

Only thing I'm experiencing is the network error. Any way to fix that or do we just wait?

[Mikey32230]

Network is working fine for me. But just wait it out, while they perform maintenance over the next week. things should smooth out.

[GutZ31]

Its kind of like russian roulette, just keep trying, and sooner or later, its going to be a blast!

[Horny]

It worked, I left it for a day came back and re logged back in and I'm online.

[nevin1]

I hope you guys are right about fake complaints.

But then again, wasn't the fake complaints from RROD(360) YLOD(PS3)came out to be true?

[MaximusPrime_]

This isolated issue is part of very small number of consoles bought in the USA.
Xbox one will no doubt have small number of their consoles with isolated issues. If it's not reported on here, then the world have gone mad.

[Mikey32230]

This happened on my PS3 slim...

I opened it up and fixed it. I forget how. but i did.

[Idba]

A low quality website has one guy sayiung he's got a problem no one else has and he doesnt even post video.

i call bs

[thehitman]

Things I noticed with the ps4 myself.

The eject button is hidden at the top sooo if you probably pressed down on it too hard without knowing it maybe it jammed or something. Or when the guy is touching it and not even knowing what it is since its like invisible lol. The only problem I had was with the network but thats to be expected on day 1 just like an hour I couldnt login to PSN.

[Madderz]

The buttons are touch activated are they not?

Hard to jam them.

Just saying.

Accidentally touching them is a possibility though.

Hope this is all clear up by 29th for me!

[thehitman]

There is actually something inside that it pushes down on thats extremely sensitive as well if its the same as the PS3. Maybe he dropped it on it or layed it flat there w/o realizing idk. It is kind of hard to give a reason why someone's eject would be going crzy and that seem to be the only reason.

[kewlkat007]

Go on ps blogs if you still think these are rumors or Microsoft fud...This is a damage control website so all you'll get is "it's working for me" or "your doing it wrong" so your problem, on here.

Not everything could be fixed with a patch..

[DiRtY]

LoL I was attacked for posting FUD about the PS4 when I submit the Amazon reviews - news.

20 Minutes later there is another issue.

[GarrusVakarian]

The difference being that you posted an article with a misleading title designed to spread FUD, this is a perfectly fine article telling us of a new arisen issue.

[lildudexst]

yeah got same problem it do it once an while. playing bf4 then you see that disk come out i'm like mother fucker.

[Madderz]

That must be so annoying, hope you get it sorted!

[Shakengandulf]

Does it still play after being ejected or does the game lock up?

[lildudexst]

take me back to new xmb
it just a game i fix the problem doe

[Psychotica]

Knock on wood no hardware issues at all for me. Only problem I had was a problem connecting to PSN when trying to update Madden 25 roster.

[Belking]

Some of you guys are in serious denial. These stories are true and not being made up. It's nothing more than karma coming back on sony for what they did. Everyone was laughing when sony made the "this is how you trade games on ps4 video". MS should come back and make a "this is how you turn on a xbox-one and play games video", but i know they won't take a cheap shot the way sony did. You wanted your ps4 and now you got it. With great power comes great responsibility.

Great-Mess Awaits!

[GarrusVakarian]

Honest question Belking, are you expecting a perfect launch for the X1? PM me the answer because i know you can't reply to my comment.

"Some of you guys are in serious denial. These stories are true and not being made up."

No one is saying they are made up. I swear, people like you read comments how YOU want to read them.

"You wanted your ps4 and now you got it."

Yep, and hundreds of thousands are playing right now as we speak problem free.

[PsychoSupaman]

Great-mess Awaits!! Classic!

[Majin-vegeta]

Mehh my PS4 fine.Cant wait till.next week.

[The_Villager]

How many PS4 issues is that so far? What happened to all the "Mark Cerny Genius Architect" comments? This is not looking good for sony.

[gamertk421]

It sounds more like anomalies and manufacturing defects that I've been hearing, rather than design or engineering issues, though.

[SpinalRemains138]

Not good at all.

Only breaking records and successfully stomping out the competition with better graphics and games.

[Mr_Luke]

How many consoles were sold in these 2-3 days? Just to know, because if they sold thousands of units and 3-400 were borken... well, i'd say it's a success anyway. I'd like to know some data and official failing units or so.
The only thing i know it's that i can't wait for mine, still have 2 weeks to wait ;(
Never had a problem with a day one console, since SuperNES anyway and i'm sure i'm going to be ok with the PS4 too ;) Well, i hope, but for sure i'm not less interested in it, i'd say it's the opposite...

[Idba]

they've sold hundreds of thousands i belive, and theuyu expect to sell 1 million within next friday

[Mr_Luke]

Not bad, if it's that number and you have only those hundreds failing units, according me it's good. I know there are already a lot of "PS4 is doooooomed!!" articles but... well, it's the usual story.
I feel sorry for the ppl who got a broken ps4, after all the hype and all

[Chuk5]

At the end of the day, this is a lunch period. You know what you're signing up for to some degree should issues persist. Some consoles will fail, that is an undeniable fact unfortunately and expecting anything else is simply delusional. Luckily some of these issue seem to have fixes. But as a 7 year xbox player, on my my 5th xbox from RROD, these issues seem far more isolated. Fortunately my PS4 doesn't seem to have issues yet, (I didn't boot a game just wanted to set it up. Wasnt DOA out of the box, took the firmware well and didn't brick.) but we are not seeing anything approaching a 50% failure rate yet. I don't think we will even see that with the XB1 next week. But there will be problems, THERE WILL BE.

EDIT: And another thing, we live in a world where the internet now sensationalizes everything by taking anecdotes and blowing them up massively.

[ATiElite]

PC BF4 has Crash issues:

"Some" Consolers spent all day ridiculing the PC and telling Gamers to go buy the PS4 version even though it's not even out yet.
Some even had the NERVE to refer to the PS4 version as the Superior Version.

BUT now the PS4 is having issues:

"Oh don't believe everything on the Internet"
"Isolated issues"
"this is being blown outta proportion"
"Microsoft is behind most of these stories"
"Call it damage control if you wan't but it's a fact that the amount of people with issues is totally dwarfed by the amount of people without issues. "
"Looks like Redmond's biggest marketing firm is working overtime today."
"I'm not gonna believe these stories until Sony confirms it"
"A few glitches on launch day no reason to get excited"

So a game made for 5 platforms has a PC version that needs a patch and it gets HAMMERED and written off and should be discarded

BUT a Console that has launch day issues and is arriving DOA gets supported and basically we should NOT believe the reports of issues.

I love the fair and balanced ideology on this website.

Oh by the way my Neighbor:

Had issues getting on PSN
His PS4 Crashed and did a reset during ACIV play
he had to update firmware like 3 times before it took

Meanwhile the PC that I assembled over his house started right up, installed and updated Windows 7, installed Steam, downloaded Planetside 2, played it for like 5 minutes, then wrapped it up for delivery.

Laughed at my neighbor for like an hour after that because I was hoping to play KZ:SF MP but he couldn't get online.

[GarrusVakarian]

"BUT a Console that has launch day issues and is arriving DOA gets supported and basically we should NOT believe the reports of issues."

Who is saying that? No one's saying the reports are fake, just that they are not as widespread as the internet makes them out to be. We focus on the negative reports (as we should) but we completely forget about the hundreds of thousands who are playing without issue as we speak. I mean cmon, balance things out a little, you know?

[ATiElite]

Dude those qoutes are qoutes I copy n pasted Directly from Gamers on N4G!

I do that from time to time. I get a big laugh out of watching Fanboys SPIN.

"I mean cmon, balance things out a little, you know?"

Oh sure like how it was Balanced when BF4 PC had a crash issue and it was "PC BF4 what joke, go buy the PS4 version" yeah that was balanced.

N4G

if it's a PC issue then you can over blow it
if it's a Sony issue it's either made up or overblown

BF4 PC with a minor crash issue is WORSE than a PS4 arriving to your door as a BRICK "according to some fanboys on N4G"

[polow got sol]

My ps4 bricked on me last night im in the process of getting my refund back. Anyone know if killer instinct has online support??

[BG11579]

Judging by your comment historical content, I'm amazed you bought a PS4. When did you change your mind about it?

[Madderz]

Its like people have forgotten just HOW MANY PS4's have been sold.....

As much as I feel for the guys this has happened to, its a drop in the ocean. Lets not all get our knickers in a twist.

Good luck to the people needing them replaced and as for everyone else just keep calm.

[STIKUP ARTIST]

I hope its nothing too serious, I get mine from amazon on Monday.

[whoyouwit04]

You know the funny thing, I have been reading the comments on all these faults with PS4 on multiple sites, and there have been very little gloating from xbox fans. On the other hand, it seems like a lot of sony fan boys are blaming xbox fans for the faulty PS4's and hoping for a disastrous Microsoft launch. That really is sad, and you would think they would wake up and smell the beans. All this bad press of late, is just Karma coming back and biting you people in the ass for jumping on all over every little bit of new for microsoft and trying to make it bad. Now, when you try to spread BS reports on Xbox One next week make sure you have a video if not don't even try it.

[Akuma2K]

I don't have the auto eject problem, only problem i had was downloading the 1.50 update thru usb flash drive when i put my 1.5 TB hd in.....but after that was done haven't had any problems since.