New Playstation 4 Freezing Video Surfaces. Does The System Have Overheating Problems?

This video and other similar incidents imply system has stability issues, and this is a situation Sony needs to address soon.


Per GameKyo TwitterFeed:

The console was placed in closed box and seemed to work fine afterwards.

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Neonridr3399d ago (Edited 3399d ago )

Every PS4 comes with a coupon for a free bag of ice from your local grocery store. ;)

Could just be an isolated incident, but with less than a month to launch, hopefully Sony is looking into this. If the system launches and there is widespread reports of overheated consoles and systems failing, it could be Sony's version of the RROD scandal. Would not be a good start.

black0o3399d ago (Edited 3399d ago )

'' They try to go home, and then enter back in, but this does not fix the problem. Finally, they leave the game completely and reenter''

the system didn't freeze the demo had bugs .. man the BF4 beta had much more bugs then any next gen demo and it's running on 7 years old systems

''freezing, over heating ..etc'' man u gotta luv those websites and their ways of begging for hits

nukeitall3399d ago (Edited 3399d ago )

It wouldn't surprise me if PS4 was overheating.

Sony are great hardware makers, but historically both the Xbox 360 and PS3 was huge, and had huge fans and such.

Fast forward, Xbox One is huge with a huge fan, whereas PS4 is tiny. Sony is great, but small tightly squeezed packages retain way more heat and dispel far less heat.

It can't be tiny and make no noise. That doesn't add up!

Something has to give, otherwise we would have silent laptops decades ago.

4Sh0w3399d ago (Edited 3399d ago )

hmmmm not a good sign, they had problems at TGS too but I'll give sony the benefit of the doubt and go with the idea that this is a bug and not overheating issue. So hopefully everything will get ironed out before launch or I'm sure they might have a patch in the works to fix minor bugs on launch day. Really this is just par for the course in this digital day and age everything has bugs n glitches early after release, things are much more complicated than when we all brought our NES.

nypifisel3399d ago

Well nukeitall you don't understand how hardware progression works. Manufacturing process of the silicon in both consoles are down to 28nm which mean greater performance at lower TDP. Neither console will have overheating problems, both will have hardware regulated heating protections as well.

These stupid articles speculating about things they know nothing of, and if anything it's MS hardware which got a terrible track record. Not to even mention your lies about the PS4 cooling system seeing how NONE OF US HAVE SEEN THE INSIDE! And we do have silent laptops..

FamilyGuy3399d ago (Edited 3399d ago )

Yeah the wording is off, obviously the game itself was the issue as the system was running and went to the home screen as well as fully re-loaded the game just fine.
The fact that he was still able to navigate the system itself without a issue is a pretty big sign that the problem was with the game itself.

Worth noting is that Knack, the game seen freezing here, is on display at Sony stores right now in their kiosk setups. It's apparently running the old E3 build demo of the game so if there are problems people will be talking and taking pics and videos of anything that happens.

Some Neogaf members checked out the new kiosks today already and left impressions.

On the topic of PS4s small size: isn't it running a processor that's designed for laptops/tablets? It shouldn't have a problem being small considering that Jaguar processors size, low heat and the low heat of the RAM. Not to mention the PS4 has vents all around its base.

black0o3399d ago (Edited 3399d ago )

@nuketall welcome to 2013 were tech has improve and CPU/GPu heat has been reduced very much -look at tablets- and

and please don't put sony and ms on the same boat MS is still in 2000 they are still using AA batteries for GOD sake

sonarus3399d ago

I wish i could say i was worried about this but then i'm not. It freezes big whoop. Not like ps3 games don't freeze it sucks when it happens but i usually just turn off the system as long as it restarts i aint mad

Gazondaily3399d ago

If PS4 has overheating problems it would actually make sense. Why? Because I still don't get how the PS4 is so small and slim! I just close my eyes and pretend its magic.

Seriously. What's the slim line version of the PS4 going to be like? An SD card?!

aCasualGamer3399d ago


I agree with you here, people need to watch the footage for themselves. The video clearly shows the system still in function and they use the menu to quit the game. Probably a bug in the demo version of Knack, not the system itself.

cleft53399d ago (Edited 3399d ago )

The BF3 beta froze my ps3 all the time. Also, the Metal of Honor Beta would freeze up your system if you got like 4 kills in a row. The AC4 demo had issues too. You can't really blame the console for a game demo freezing up the system. I am impressed by the fact that the console didn't completely lock up.

black0o3399d ago (Edited 3399d ago )

@cleft5 and this one of the new improvement that sony did with the ps4 .. i remember reading somewhere that when the software crushes the ps4 gpu keeps on working unlike the ps3 where gpu kinda freeze and u'll need to restart the whole system

@sitdown what kinda of batteries are u using in ur iPod? or r u still using walkmans?

Sitdown3399d ago

What kind of batteries are in most TV, bluray, dvd, audio equipment remotes? Seems like 2000 is still relevant. What happens if you got a bad battery in your ps4 what about with the Xbox one? Now why can't Sony and MS be placed on the same level?

insomnium23399d ago



To the article I say: Anything to try and slow down the momentum. I recon we'll have plenty of these kinds of articles before launch.

harrisk9543399d ago (Edited 3399d ago )


I completely agree... if the system froze, they would not have been able to "go home and enter back in", they would have had to reset (turn off and on) the PS4. It sound more likely that the demo had issues.

Not to mention, I love how an article is written implying some widespread overheating issues, when out of all the articles that have been written about the PS4, there have been no such complaints. Another website fishing for hits. smh

GiggMan3399d ago

I agree about the battlefield 4 beta. It froze on me every other time I played it. I had to cut the system off and turn it back on to fix it.

PoSTedUP3399d ago

My ps3 use to freeze back in '09. you had to flip the switch and reset it. this isnt freezing, this is being pulled out of someones ass.

Sono4213399d ago

ummm.... I didn't see a PS4 freeze? last I checked he pressed the PS button multiple times and then left the game and went back to the home screen all while the PS4 was supposedly "frozen".

Any person with even half a brain cell would realize it's the game.. seriously... *facepalm*

The ignorance is heavy with this one ;)

keabrown793399d ago

@black0o Some of us prefer to use rechargeable AA ya know, so when the batteries die we don't have to throw the controller away and spend another $60. Just sayin.

Amsterdamsters3399d ago

Yet, if this was on the Xbox One or Wii U, all the PoS4 fans that are defending this would be all over it, wouldn't they?

J-R3399d ago

This looks like a bug to me, definitely not overheating. If it was an overheating issue I would expect the system to completely lock up or shutdown.

I'm not to worried about bugs. They should get fixed in time. (Looking at you GTA Online :P)

29 more days!

johndoe112113399d ago

Could someone, anyone, from the microsoft funbag please explain to me how could this be a heating issue if the system continued working perfectly and it was just the game that froze?

Which one of the previous gen systems overheated and it just affected the game that was playing and not the entire system?

There comes a point where logic and sensibility needs to take over and the idiotic fanboyism should take a back seat. Calling this a heating issue and bashing the system will negate any sensible arguments you may be trying to push in the future because you will be looked upon as nothing but a butt hurt fanboy.

Concerning the ps4 cooling system, has anyone seen the inside of the ps4 yet? If you have please link the picture because I certainly haven't. For all we know the entire board could be covered with 10 small cooling fans so unless we have more information why the heck is anyone speculating that the cooling system is inadequate?

I've had a sony vaio and a dell inspiron for the past couple of years that's smaller than the ps4 and I don't hear the fan and I've never had heating issues. This article is flame bait for the morons that need something to feel good about their xbox one purchase.

If you bought an xbox one then you don't have to justify your purchase to anyone, just enjoy your damn system because that's what appeals to you. I know i'll be enjoying my ps4 regardless of flame bait articles like these.

johndoe112113399d ago


You're right about that and that is exactly how I used to think....until I bought a turtle beach px5.

Changeable batteries do have their advantages but for me it's just not suited in the gaming environment. There is nothing worse than being in the heat of battle and having your accessory going dead and then having to swap batteries. That could cost you a game.

I bought my px5's because of the fact that it used AA batteries and I've regretted that decision ever since. Make no mistake the headphones themselves are amazing, sound quality is excellent but having your headphones go dead when you're on a kill streak...not so good. I figure the same will apply with a controller.

Funny though, I've had both my ps3 controllers for over three years and I have no issues with the batteries needing to be replaced. Everyone's experience is different I guess.

iiwii3399d ago


I never had to replace the battery in my DS3, but if I needed to I can grab one @ newegg for $5. They are not hard to change and certainly don't require anyone to throw their controller away if the battery goes bad. One would probably spend $5 every time you have to "recharge" your controller with AA's, unless you are buying the rechargable one's.

Brix903399d ago

@Sceptic & Nuketail

So what your saying is Ps4 will have heating issues because it's small and you dont have the understanding how Sony can make a small and powerful console. I mean even the ps3 super slim is small but I guess it has heating issue too lol...Sorry guys but in consoles bigger isn't always better because the size of the 360 or fat ps3 didn't help it from getting the RROD or YLOD.

andibandit3399d ago


How does a custom shaped battery solve your problem?

ChrisW3398d ago

But even wrapped in a blanket and put into an oven, the PS4 is a supercharged, overpowered beast and should NEVER falter.

Autodidactdystopia3398d ago

Just an fyi, my rig when it used to overheat with my old 6970 would still function and the graphics driver would crash, however I was still able to use ""the menu" windows to end the game and play again."

Just depends on the overheating and how well the drivers do at detecting it before a total system freeze or reboot.

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cleft53399d ago

Thats pretty funny. Hopefully this isn't the case but you never can be to sure about these things. Still, I feel like Sony will replace consoles if they do fail, so I am not too concern about it personally. This is part of the risk you take with being an early adopter.

MyFeetHurt3399d ago

its not a risk for xbox adopters

Peppino73399d ago

I'm sure it'll be less than 3%. No need to panic. Sony's hardware is robust.

Sayai jin3399d ago

@Peppino7 - True, Sony builds great hardware. Sony has had hardware issue before. The PS2 had a high number of the disk scratch issues and it plagued the console for a bit.

My_Name_BTW_Is_Dante3398d ago

Sony is terrible at hardware aside from the PS3 and even some of those had problems. PS1 & PS2 had numerous problems and I wouldn't be surprised if PS4 has problems too. Microsoft had problems with the 360 but the Xbox was fine. I'm sure there won't be any problems with Xbox One compared to PS4.

savaroth3398d ago

"PS1 & PS2 had numerous problems and I wouldn't be surprised if PS4 has problems too."

There were a hell of a lot of ps2's, so sure there were problems. However, I never had any problems with my ps2 and it still functions properly to this date. It was and is a great piece of hardware.

TheDivine3398d ago

Yea Sony is bad at hardware. The psx had issues, every ps2 I've seen stops reading blue disks, ps3 ylod and my slim freezes constantly. Good news outside of my slims freezing and hdmi issues (the tv display jumps around until I unplug and replay the hdmi) is I left it on all day for the past two and half years and its still going strong. Sony has had pretty consistent issues from their systems to their tvs which used to have a 100% failure rate. It was a huge issue and lawsuit over their tvs.

I still ordered a ps4 already though. I trust the system enough to work outside of freezing which I anticipate based on my ps3 use. The only consoles which are virtually problem free are Nintendo's. every handheld and console still work a decade later and I've never had one freeze ever. Nin may not make a powerful system anymore but they make a solid system.

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GuyThatPlaysGames3399d ago

That's why it's never good to buy the first model of anything when it comes out. Give it a few months and I bet they will release another model that runs cooler, uses less power, and is more efficient. It happens everytime. Have we not learned by now?

sprinterboy3399d ago

Yes I have learnt, still getting one launch day because if anything happens to the ps4 in the first 2 yrs uk manufacturing warranty they replace it with the newer model code ps4 so I can sleep at night troll

Sono4213399d ago

Give it a few months... I bet you'll realize your wrong ;)

warczar3398d ago (Edited 3398d ago )

actually the original 80gig ps3's were by far the best version of the hardware. the first slimline version that they made had the most problems. It's just too damn bad micro was the market leader for most of this gen otherwise we would still have a ps3 with multiple card readers and the ability to play everything from ps1 to ps3.

ceed9113399d ago

Sony having an overheat problem without a head start on the market like the 360 did, will really hurt them if they plan on making up ground in North America.

Microsoft will pounce on this and make sure it gets widespread as their voice is louder in NA.

mxrider21993399d ago

its not an overheating problem the console itself did not freeze its a bug of an e3 build of a demo of knack lol

rainslacker3399d ago (Edited 3399d ago )

I don't think MS would be wise to make a big deal about this even if it were true, their fans would do enough of that, and quite frankly, MS doesn't really have a strong reputation in that department.

I never saw Sony "pounce" all over MS for the RROD. Also the RROD didn't really seem to hurt MS this gen, so why would it hurt Sony if they had a similar issue.

monkeyfox3399d ago

Sensationalist bullshit. Article is scaremongering at worst and irresponsible journalism at best.

I bet Microsoft are quietly happy about this though..:)

123pol3399d ago (Edited 3399d ago )

this is a debug unit .. and the OS is debug OS OFC it freezes and have a few bugs.. Sony already adresed this video READ !!!

this video is spreading false information ...

StoutBEER3399d ago

Well as an Xbox One adopter first and Playstation 4 later on, this is scary. But more than likely if there are overheating issues, they will probably get it fixed before i buy one

JsonHenry3399d ago

Probably a software problem. Not system.

Magicite3399d ago

Another PS4 flamebait article surfaces. Do the xbots have jealousness problems?

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iiwii3398d ago

Microsoft are worried, bro. They are pulling out all stops to spread lies and misinformation ahead of the PS4 launch.

And those XBox fans who are worried that their friend list will get smaller are out in full force trying to help stop the landslide.

donman13399d ago

This has already been proven to be false.

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Spenok3399d ago

This article is just begging or hits.

If you notice the system doesn't freeze at all. It's the game. If the system was freezing they wouldn't be able to back out of the game and try to restart the demo. They would have to turn off the system first.

Someone clearly just wants to soil the PS4's name. It's sad that articles like this not only get written, but approved :/

Neonridr3399d ago

to be fair, if this was an Xbox One, the same things would be written and the same jokes would be made, if not worse.

Yes, the video looks like it's clearly the game's fault not the system. The extra heat could be due to the PS4 not having adequate ventilation, although could be something more. Time will tell on that one.

Kaze883399d ago

Its no overheat because they can access the ps4 mainscreen ingame and reboot the game. The game was just buggy.

If the hole console would freeze you couldnt do shit and most likely the console would shutdown. Also if a game froze on ps3 you had to reboot the hole console, but on ps4 it seems that the hole game cant freeze the system. I remember AC which froze my old ps3 after an hour, after patches no was the games fault. Not overheating.

Elzer3399d ago (Edited 3399d ago )

Search " Playing xbox 360 with RROD" you'll find a few videos that show the dashboard fully functionally but when launching the game it freezes and crashes. "Fact"

Except that there is a possibility that it is the cause of the ps4 and not the demo knack.

The guy is aware the ps4 is overheating first. How? Must have heard the noise from the system.....then the game coincidentally started freezing??!

black0o3399d ago

whatever helps get throw the night

BG115793399d ago

They continue to play with the console during one hour after the incident. People were asking questions about the console during that time.
It was a live feed at the time done from PS4 appartement in Paris...
I saw it live.

Deadpoolio3399d ago

It's not even a freezing or over heating issue period...If it were in the same respect as M$ and their RROD it wouldn't still continue to function overall. Clearly in the video he still navigates and closes the game...It would be an over heating issue IF the system actually ceased working, this is obviously a site looking for hits and an Xbot trying to make something out of nothing

Ps4Console3399d ago (Edited 3399d ago )

What ever it is it's a problem that needs to be addressed though I'am quite worried because the game in question is Knack a Ps4 exclusive that would take a lot of grunt to run these exclusives other than normal third party games . Though I think it will be addressed but only a month left it needs to now .

kewlkat0073398d ago

I usually give Sony the benefit of the doubt because they are good at condensing hardware into a nice powerful package but I don't see you can make the PS4 smaller then it already is.

I still wonder if that might play a factor with heat dissipation. a couple of weeks we will see.

WadeMace13398d ago

already have their own version of rrod its called yellow light of death and they both happened to me.

RickHiggity3398d ago

The console also isn't out yet. so there's that too.

DonFreezer3398d ago

What the fuck is this nonsense?All consoles that go to stores for the preview area are inside a box.If the "super" station 4 can't stay at it's feet in a box there's something completely wrong about it. We have used computers for ages to know that when you make things smaller you're going to have overheating problems and noise. Anyone who denies that is blind ps fantroll. If this was an Xbox One article you would storm the for sure and hopefully buttons and you would cry about an 53 mhz upclock giving the system overheating when most of your graphics cards have twice that in overclock and never overheat.

Retroman3398d ago (Edited 3398d ago )

Gee, first article to make ps4 look bad must be slow day for editor...........ok, we all know every electronic will have problems

cant wait for next article xbone is DOOM!!!

Shake my head

+ Show (20) more repliesLast reply 3398d ago
Stsonic3399d ago (Edited 3399d ago )

Sony know how to make hardware that does not have a 100% failure rating ;)

Just to be clear I am referring to the original xbox 360...

B1663r3399d ago

Every Sony CD player and dvd player that burnt out in a years time that I ever owned over the last 20 years says hi!

WeAreLegion3399d ago

If all Sony CD players and DVD players died on you...why would you keep buying Sony products?

I have a feeling you're not being 100% truthful.

punisher993399d ago (Edited 3399d ago )


My 13 year old Playstation 2, that still works perfectly this day, says HI. :)

Thehyph3399d ago

Yeah that doesn't seem very truthful.

Also, Sony are coming around in most fields of consumer electronics in terms of quality.

Good for them, South Korea has been handing it to Japanese electronics companies.

While I can't speak for LG, has anyone else noticed the amount of crap that Samsung is putting out now that they've instilled some brand recognition and loyalty? They could start going the way Sony did.

Death3399d ago

I've persoanlly gone through multiple Playstations and PS2's. The original Playstation used plastic laser tracks that would wear out with use. You could flip the console to extend it's life, but that didn't last more than a year. On one of my PS2's the DVD tray stopped working and the other quit displaying video if memory serves me right. The slim I bought seems bulletproof, but I didn't really use it much since my 60gig played my PS2 games and has worked flawlessly since I bought it shortly after launch. One of my Sony Blu-ray players locks up when exiting Netflix which is getting annoying. I'm hoping a firmware update will fix it, I just haven't had much time to check it out.