90°

Now Origin Does At Least One Thing Better Than Steam

Patricia Hernandez of Kotaku writes: Usually, if you buy software online, you’re kind of stuck with it. But today, EA has set a new policy for games on Origin: you can return game downloads for full refunds within 24 hours of the first time you launch the game, within seven days from when you purchase it, or within the first seven days after the game’s release if you pre-ordered. Whichever happens first.

Here’s the catch: it’s for EA-published games only as of right now. Here’s how you’d go about requesting a refund:

Just visit your order history and click the “request a refund” link next to your recent purchase, answer a few quick questions, and we’ll take it from there.

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kotaku.com.au
rodiabloalmeida3957d ago (Edited 3957d ago )

Steam also offers refund. It's just not a common practice. But they do, in certain cases.

KazHiraiFTW3957d ago (Edited 3957d ago )

Not the same. According to the link you can get a refund on Origin within 24hrs of downloading a game or within 7 days of the date of purchase.

Steam only gives refunds for pre-orders before the release date. https://support.steampowere...

brish3957d ago

That's their policy but under certain situations they have given refunds.

"Valve pulls The War Z from Steam over fan backlash, offers refunds"
http://venturebeat.com/2012...

In their forums I have also read about them giving refunds in cases where the game didn't work on specific operating systems and/or drivers.

The problem with digital refunds is if was a global policy some people would download a game, finish it, then ask for a refund and use the refund to get another game, repeat for all games.

rodiabloalmeida3957d ago

Exactly what brish said. Steam DOES refund people. But like a said, only in centain cases. I've seen it happen sometimes. Myself included.

KazHiraiFTW3956d ago

Only in very rare circumstances where a game is completely broken and not at all the same as it was advertised...such as The War Z. That is not a policy but an exception to the rule. Thankfully there are not many deceitful developers and publishers out their like Hammerpoint and Arktos.

80°

EA Hiring Ex-Military Personnel to Help Build Next Battlefield Game via "Hiring Our Heroes" Program

EA has hired ex-military personnel in order to help shape the next Battlefield game as part of the Hiring Our Heroes (HOH) program.

OtterX5d ago (Edited 5d ago )

Why don't you Hire Your Old Dev Team who brought us the brilliance of Battlefield Bad Company 2 while you're at it. It was more exciting than anything recent in the Battlefield series. It just needs to be updated to reach modern times, but it was so great at its core.

just_looken5d ago

This would be nice but that team has tossed out the finals and has arc raiders on the back burner
https://www.pcgamer.com/ex-...

20 thousand still play the final's
https://steamcharts.com/app...

Why get slapped around by ea when you already have something going on.

What the next battlefield needs is a step back simple functional not a live service and smaller player servers than 2042. Just make it like battlefiled 3 with bad company destruction just something simple

But they already killed off ridgeline games that had ex halo/cod devs so no singleplayer unless they make another dev team for it.
https://gamerant.com/ea-bat...

Rynxie5d ago

It's what made zipper and slant six awesome. They had military vets working for them, no just as consultants, but as developers as well. I wish Sony never closed them, MAG 2 or an update to MAG and a new socom is much needed.

just_looken4d ago

Older ps3 battlefield titles did the same even went to the range to get sound files.

But all these titles we are talking about were on the ps3 a console so powerful it offered free mp and games did not need 4 levels of payment plans even more crazy was the player size of mag's games.

TheColbertinator4d ago

A return to the golden age of Battlefield seems so far away now

Str8Chaos744d ago

Sadly I think you are correct. They just don’t get it. They will do their live service game with its Battle Royale and fail at both.I hate being so negative, but I have little faith in EA at this point.

180°

Valve facing £656,000,000 lawsuit over claims Steam is ripping off players

The owner of Steam has been accused of overcharging 14 million PC gamers in the UK and 'shutting out' competition in a new lawsuit.

Dan505d ago

Overcharging? Have these people never heard of sales?

just_looken5d ago (Edited 5d ago )

"Valve, the owner of Steam, is being sued for £656m over claims it is abusing its dominant market position to overcharge players.

The collective action claim has been filed with the UK’s Competition Appeal Tribunal by digital rights campaigner Vicki Shotbolt.

In the lawsuit, Shotbolt accuses Valve of ‘shutting out’ competition when it comes to buying PC games and DLC, which has led to 14m people in the UK being overcharged for PC games as a result.

The claim is seeking up to £44 compensation for every UK player who has bought a PC game or add-on content from June 5, 2018."

____________________________

So they are trying to take the apple/sony/xbox approach were there is only one store without ever using a pc for gaming.

Anyone with a ounce of pc gaming knowledge knows steam did nothing when competition and the launcher war happened but now every publisher that had there own launcher with games only available on that platform are slowing coming back to steam.

This "lawsuit" should be directed to launcher's like rockstar's as they have games only available on there like the gta collection or ubisoft with xdefiant heck epic launcher exclusive games. There is no grounds in which steam has locked down content to there platform except there own games though there are disc versions of those except half life alex.

Pc players still have the best choice on game buying with multiple launcher's and site that offers keys like my fav humble bundle but on the same platform we have the worst drm along with those 3rd part launcher's that need to run in the background.

anast5d ago

How about suing them for the game files that the customer should own?

Michiel19894d ago

yes, let's give storefronts the power to decide over properties they don't own, sounds awesome

anast4d ago

I don't understand. Your comment isn't clear.

Michiel19893d ago

I was being sarcastic, 99.9% of games sold on there are not from valve so there's not much they can do about it.

anast2d ago (Edited 2d ago )

Since the customer has agreed not to own, there is nothing that can be done. If customers do not agree, then the landscape looks different.

anast2d ago

In addition, if Steam goes out of business, they have measures to ensure gamers keep their steam games. This seems to be a grey area of ownership, someone has agreed to some kind of perpetuity in the case of this event, which could a possible hole to exploit.

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3d ago
Goodguy015d ago

Steam allows 3rd party apps (which I hate) and...we all know that egs is the one that keeps buying exclusivity lol. A lot of devs and consumers rely on steam hence it's very heavy support.

VariantAEC4d ago

Imagine a child safety advocate switching gears and targeting how a business sells games, weird right? I could be wrong, and maybe old blonds in England with the name Vicki Shotbolt are a dime a dozen... but assuming this is the same Vicki Shotbolt of The Parent Zone, her company The Parent Zone partnered with MS in 2014. That's a long time ago I know, but apparently Shotbolt has ties with the UK government.

I'm not saying anything, but MS doesn't let partnerships like that die.

paulust20024d ago

If I get 44 pound from them I'll only be spending it in the steam store...fucking absurd ..one of the most ethical companies out there and largely due to them not being a public offering imo