Razer CEO comments on 90% off invalid codes, “customer comes first”

Earlier this month, a code for Razer Products gave customers 90% off all products throughout the store. That code was quickly confirmed as an invalid code used for testing purposes but only after thousands of orders were placed online.

The code gave UK customers 90% off anything in the store, “This coupon code was NOT authorized nor approved by Razer and was generated by a third party to test our shopping cart (and left in our system unknown to us till now)” stated Razer CEO Min-Liang Tan on his Facebook page in an open letter to fans.

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DragonKnight2104d ago

Wow, honoring 90% off orders for single items? Damn, that's the kind of thing that could potentially make them go bankrupt since they are a small company, but damn if they don't care about their costumers by honoring an agreement they legally don't have to. Big ups to them.

nukeitall2103d ago

Big props to Razer!

Now I wish I ordered something, but I didn't see it in time.

porter4702104d ago

I think the amount of single 90% off orders would be small, and be worth the loss in return for some good PR

SSJBen2104d ago

You'd be surprised man.

Although Razer's QC has dropped into the gutter over the last couple of years, they still treat their customers well. With that, hats off to them.

specialguest2104d ago

$250 for a Razor gaming laptop?!? F**k yeah!! There are some lucky UK buyers out there.

DudeJets2104d ago

Except it's not available in the UK I believe.

Dasteru2104d ago

Read the article, the UK was the only place it was available.

haggishurler2104d ago

Imagine if you had bought as many razer blades a you could afford

Dasteru2104d ago

They are only honoring 1 item per customer.