Sony: PS3 problems 'unsubstantiated'

SCEA communications chief blasts an analyst report citing next-gen console issues at Tokyo Game Show, says flatly that the "PS3 does not suffer from an overheating problem."

Tuesday, Sony stock fell 2.75 percent on the Tokyo Stock Exchange after several analyst downgrades sent traders scrambling. One of the reports, issued by Macquarie Equities' David Gibson, expressed concern that many of the 200-plus PlayStation 3s on the floor of the 2006 Tokyo Game Show "operated erratically and had to be repeatedly reset," according to the AP.

"While the reason for this is unknown, we suspect it may be due to overheating as a result of enclosing the units and the high temperatures at the venue," Gibson said. "We are concerned that such a problem has occurred so close to full production and is clearly negative news for the company."

Today, Sony fired back, blasting Gibson's note. "If you read the report from Macquarie closely, you can see that their reports are unsubstantiated and that comments related to the alleged failure of PS3 units at TGS are also not attributed to a source," countered Dave Karraker, Sony Computer Entertainment America's senior director of corporate communications, in an e-mail to GameSpot.

[power of Green]

I hope Pwee-S-thrwee last long e-nuff 4 stupid American to hurry! up! and buy! b-4 it bweak.

[Chewy 101]

Then I guess Kotaku is lying as well, and the pictures they took of PS3's being reset are fakes.

[Retard]

Ouch, Sony... bet that stung him a bit.

[testerg35]

It happened.. It never happened.. Maybe it happened but we didn't see it... Love the PS1 and PS2, but damn... really getting tired of their crap. I hope they're willing to replace faulty PS3s with new ones. Atleast MS has been good about that.

[calderra]

THERE.
WERE.
PICTURES!

How the hell does Sony think that can get away with this, when there's evidence catching them red-handed, and the day it happened, Sony execs confirmed it was caused by the conditions of the show?

Come ON.
(btw: This is probably the third time this news item has been posted.)

[EnforcerOfTheTruth]

...and they are saying "that many of the 200-plus PlayStation 3s on the floor of the 2006 Tokyo Game Show "operated erratically and had to be repeatedly reset," according to the AP."
Funny that the masses didn't notice that sooooo many PS3 crashed and funny that any TGS report didn't state that sooooooo many PS3's crashed.
The problem for Sony isn't that some PS3's crashed, the problem is that these guys are trying to make people think it was a major part that crashed.

BTW MS is just the undisputed and unbeatable champion in that area, nothig can top that:

"As we discussed, we do not have a single launch unit that still works, and have long wondered how Microsoft could be ignoring the issue of 360 hardware failure in the face of an epidemic of failure."

It's surely not without a reason that before the launch MS runned all their games of MAC's. If they didn't, I wouldn't wonder if all 360's would crash.

[Grown Folks Talk]

2 launch units that work just fine.

[uxo22]

EnforcerOfTheLie-Don't try to transition this story to being a MS story. We already know about the overheating Xbox360s. You are definitely a sony fanboy. You're in denial and you don't stand to gain a penny. At lease Sony's has a reason to deny it (money out of their pockets.)

but you, you just sound like a blind fanboy.

[Darth Gamer]

AND IT WORKS JUST FINE. I have never had a problem. I think it has froze maybe 5 times since I got it and thats it. Great system.

[shikwan]

Wadda mean there were pictures? Hey, they had a video of cops beating Rodney King...and the cops proved they didn't beat him in a court of law. And all you got is pictures?

Sony...the one and Pho...er only.

[TheMART]

So if someone can get away from something that really happened, but can deny it (like those police guys), it's fine and we should say it never happened?

Multiple reports have stated and many people have seen, that numerous PS3's had to be reset/restarted. Period.

[THELANDSOFSAND]

sony lie. fanboys cry.

[mithrael_PS3]

some of the ps3's have to be reset or started... does that mean it overheated? it may have been the OS crashing and not the ps3 overheating... and they (sony) also said that these ps3's are running with test debuggers, test OS, test etc... so we can expect them to crash... but did anyone actually see the ps3 smoking or something like that that clearly say "it overheated"? no... they only saw a tgs rep doing something on the ps3 inside the cabinet... that picture they are talking about? yeh... that's a tgs rep kneeling beside the cabinet doing something on the ps3... nothing more... now if anyone can provide me a picture of the ps3 with a clear picture that it overheated... i would very much appreciate it... this news can be confirmed by that...

[TheXgamerLive]

We all know and have seen it's bottlenecking feature as well. I call it a feature b/c some people will know about this and still pay good money for the system in it's march 2007 launch. So bottlenecking must be a feature. Right?

[mithrael_PS3]

bottlenecking... for god's sake, do you even know what you're talking about? if you're not going to contribute much to the news then why even comment? as i have said, no one and i mean NO ONE can confirm what the reasons are on why the man on the said picture touched and resetted the ps3... it can be overheating... or not...

and by march 2007, most of the bugs would have been fixed, so i think the european people is lucky in some way... most of them won't need to send back their consoles (IF) there are some problems with the 1st batch of the ps3... and more games will be available by the time it releases in europe...

and wtheck, its not as if they are forcing you to buy their console... you buy the ps3 if you want to, and if you have the money... period.