How to Fix Something Went Wrong PS5 Error in Diablo 4

Diablo 4 Season 2 Pacts, Explained

An error has been plaguing the PlayStation part of Diablo players. Keep reading to see how to fix the ‘Something Went Wrong’ PS5 Error in Diablo 4.

Errors are a common occurrence in online games. They are usually caused by connection or server issues. But sometimes, these errors only affect a certain platform. Such is the case with the “Something Went Wrong” Error, as it only appears for players who play Diablo 4 on PlayStation 5. They get the aforementioned error message when typing to log into the game, along with the WS-116142-5 code. If you are one of them, this article is for you. Let’s see how to fix the Something Went Wrong PS5 Error in Diablo 4.

Diablo 4: How to Fix Something Went Wrong PS5 Error

To fix the ‘Something Went Wrong’ PS5 Error, most players recommend that you simply restart your console, and that should refresh your PSN connection. If this does not work, you can perform a “hard reset” on your router. Unplug it, give it a couple of seconds, and plug it back in. 

If none of these resets helped, then the issue most likely lies with Sony’s or Diablo’s servers. Check Sony’s server status, and if they’re down you can do nothing besides wait. The same goes for Diablo’s servers. Check if D4 servers are down, and if they are, you just have to wait it out.

In case you get this message while the errors are up and running, and resets didn’t help, you should contact Blizzard’s support team to help you out.

Diablo 4 warrior against a red background
Image via Blizzard

What is Something Went Wrong PS5 Error

While we cannot know for certain what is the cause of this error message, the majority of players think this is an error from Sony’s side, a Playstation Network (PSN) issue.

It looks like you get this message when Sony’s servers are down, which, naturally, prevents you from playing Diablo 4 on your PlayStation console. It is also possible to be an error on Blizzard’s side, so you better check the server statuses for both Blizzard and Sony.


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