[Screenshot] Sony Has Fixed The Dreaded Dualshock 4 Trigger Issues! • /r/PS4

221 points and 86 comments so far on reddit

[PhoenixUp]

It's not the triggers on the DS4 that bothers me, it's the rubber that's starts to peel off of the analog sticks that really irks be

FYI I got this controller in Nov 2014, after Sony said they fixed the issue. Yet it still slowly detoriated over time.

[oof46]

Did you ever own a 360?

[Revvin]

The 360 pads wore down yes but after a much much longer period, years in my case. The analogue sticks on my PS4 pads wore through after only around 6-7 months. I bought a new pad which does seem to be a bit better but I prefer the diamond textured harder wearing rubber on the XBOX One pads though they don't have the funky touchpad and the speaker

[oof46]

@Revvin: Thanks. I asked for comparison's sake. I've read they sell nubs to put on the ps4 analog sticks, but hopefully Sony has remedied the problems.

[EMPERGA]

.

[Gazondaily]

Lol this is about Playstation.... Fml

[marioJP87]

This isn't about 360 at all. Stat relevant.

[xHeavYx]

I've been using the white controller since Destiny launched. The rubber is still intact.

[dantesparda]

My original DS4's that i got with the system at launch had the rubber worn down to the plastic in just 6 days, well one of them did. But the replacements that Sony gave me have been good ever since. So its not all of them that wear down and i think it just from the early batches. I think they fixed that about 6 months to a year in.

[MEGANE]

That has nothing to do with it!. Relax man no one is attacking PS4. I don't have an Xbox an I don't think I ever get one, but that does not make the PS4 perfect!

[UltimateMaster]

The analog sticks issue has been fixed after the first year.

[Poli_Games]

Not surprised to see people fall on the sword for Sony when it comes to this issue. No the analog stick problem hasn't been fixed. My Uncharted 4 controller's sticks are already wearing out, and i have had to replace my white controllers analog sticks do to them breaking within two months. No, i shouldn't have to buy anything extra for the item i bought originally, to work. I understand them wearing over time, it happened to my 360 controller, but over the short span of a month? That's just Sony cutting corners. This is coming from a guy that, for the most part, only plays on a PS4

[PhoenixUp]

What does that have to do with what happened to my DS4

[Movefasta1993]

buy thumb grips from amazon

[PhoenixUp]

I shouldn't need to buy thumb grips to have a more efficient controller. I acknowledge it's an option, but the principle of the matter is that Sony should've just built these controllers with better material for long term durability from the start.

Both my Sixaxis from 2006 and my DualShock 3 from 2008 get continuous use to this day and they hardly naturally detoriate on me. In fact even my DualShock 2 still looks to be in good shape after all this time. The rubber on my DualShock 4 started to peel only about only a mere 6 months after I bought it, which makes me worried how it'll look after 10 years of use.

[MeteorPanda]

they fixed that. it was a problem with the first models l noticed.

you can get grips for a dollar off ebay btw, they're pretty good.

[KTF26]

Didn't they fixed it long time ago?

[rainslacker]

There's a couple different issues. One where the rubber tears, and basically comes off. One where it dries out and cracks...which I assume is the problem The infected had.

The tearing was poor quality control on the initial batches of DS4's, some included with systems, some sold seperately. I'd imagine some of those are still out in the wild for sale as well. however, the actual problem with the tearing has been remedied....outside of if they have a batch with poor quality control again, which I imagine is feasible.

The cracking is a similar issue, which can lead to it tearing, however it comes more from environmental flaws introduced through normal wear, and I'm not exactly sure why it would be an issue. however, it doesn't seem to be common.

The original problem was covered under and extended warranty by Sony, from 90 days to one year. The second usually shows up soon after purchase, and is covered under warranty.

While the issue should have not happened on the scale it did, the first one I mean, Sony did offer replacements which you could actually get through GameStop, and most people I've seen complain about it seem to not have taken advantage of that when asked. The ones where it happens outside of warranty, like it did for myself on two controllers, happened after the first year, and Sony wouldn't replace them. I just settled for some analog nubs, which I've actually come to like more than the supplied grips.

[MyDietEqualsGames]

buy xbone sticks from amazon or ebay. cost me about 8 bucks and they snap right in and fit perfectly. Best of both worlds

Oh, and you'll have to open up the controller, but it's not hard and doesn't take but about 5 minutes or so from the first screw till the last one being tightened.

[Perjoss]

I've been using thumb grips as I've always preferred sticks that are convex rather than concave. They are really cheap but they only problem I've found is that some companies use a cheap plastic, I've found the rubbery ones to be awesome though.

http://img.alibaba.com/img/...

[rainslacker]

I brought some for my controllers when the rubber wore off. Wasn't too keen on it, but had two $60 controllers which were perfectly functional.

Brought a pack of 2 pairs from GameStop. Some no name brand really. They slip over the current stick, and have a softish rubber side, but the top is a stiff rubber. It's mostly flat, which wasn't an issue as I never had a preference for concave/convex, but it has a nice prickly surface like the picture you showed, which keeps my finger firmly in place when using the analog sticks, and I've come to prefer them over whatever I've seen provided from any controller.

[jsin94]

Mine is the same way, it also has issues connecting when not plugged directly into the console. Not really a problem for me , I do want to get one of the colored controllers. :D

[Knushwood Butt]

I read you may be able to fix that by resetting the pad via the pin hole on the underside. YouTube it if you haven't tried it yet.

[kraenk12]

You must have a first generation controller then. They fixed this 2 years ago already. Sticks are easily replaced as well.

[Ozmoses]

http://www.gamestop.com/acc...

I bought these after my very first DS4 started to lose the rubber coating on the analog sticks...

these things work like a charm and i've used the same 2 sets with every controller I've had...

I haven't broken a DS4 in quite some time... but since the PS4 came out I've broken at least 4-5 DS4 because the R2 and/or L2 trigger buttons snap to the point where they are no longer functional..

I use the PS 20th anniversary DS4 right now and I've been using it for awhile now... Whatver was wrong with the first generation of DS4's I think they've fixed it.

http://www.gameinformer.com...

also here is an article from November 2014 from Game Informer talking about the DS4 and it's problems...

People out there may not believe me but yeah I've gone through a handful of DS4 controllers... playing a game like normal and then you hear a "little snap" and then all of a sudden your trigger button doesn't work anymore because the components that make it work properly have broken. (definitely an issue of quality)

It's not like I throw my shit at the walls or something. Controllers are too damn expensive.

But Gamestop will buy back your broken controllers...

[Bahamut]

The first two controllers I got for my ps4 (at launch) had that issue, but the other 4 controllers I got after that seem to use a different material that doesn't rip.

[S2Killinit]

@phoenixup
That issue was already fixed. The newer dualshocks analog sticks dont peal off like the older ones.

[SuperbVillain]

What games do you play? once I started playing destiny my controller started falling apart, that game kind of forces you to be rough with the controller sticks so they peeled off and tilted to the sides a little...

[SynestheticRoar]

The old sticks when the PS4 first came out, was affected by that. Easy fix would be grips. Cheap grips on ebay 4.99.

[ShadowKnight]

If you add this on the triggers they last forever.

http://www.amazon.com/KELUX...

[Ratty]

I have a day one PS4 and that hasn't happened to me yet. I heard people claim they come off after like the first few days of playing but I don't know anything about that unless they use their sticks with their nails or use knives for some reason. Anyway I bought a more recent controller and they seem to have changed the material they used to cover the sticks. It feels a bit sturdier I suppose.

[rainslacker]

It was limited to a rather large batch of the initial controllers made before launch. Some were included with the consoles, others were sold as separate accessories.

I don't know the percentages, but I'd wager most people...maybe 9 out of 10 from these early batches, do not have faulty controllers. Internet can make it seem like a lot of people having a problem is everyone having the problem...which is far from the case here.

Sony did acknowledge it though, and extended the warranty for this particular issue....although it wouldn't be applicable anymore for day one purchases.

[GHOSTxx420]

Replace them with the xbox one analog sticks. Its what i did and no issues yet.

[_-EDMIX-_]

Wow guys what about those that don't own the new controller?

Sony is screwing them!

I'd rather have them make no controller for all so the community won't get divided... /s

[S2Killinit]

sorry didn't see the sarcasm sign, and disagreed by mistake.

[cobalt]

.

[rainslacker]

Both the DS4 that came with my PS4, and the 2nd one I brought on launch day both had the rubber come off during some extended DOA5:LR sessions trying to get through the training mode. Unforunately it happened after the warranty ran out.:(

While not ideal, because I feel it was a design flaw, or at least poor quality control, and should be replaced after the warranty since Sony admitted it actually being a problem, I ended up buying some cheap covers at GameStop. They came 4 to a pack, couple different colors, and cost about $5. Found them in the store, not online, so can't provide a brand name or link. While it's a way to make it usable again, I found that they actually are quite comfortable to use, and give better grip than what's on there by default. They're not concave, but have kind of a prickled surface which is milky clear instead of the color of the edges which wrap over the analog stick so they stay on pretty secure. It works better for me, because there is no slipping or travelling of my finger while using them, like I have with any other analog stick I use regardless of design.

So I would recommend them just to keep your DS4's in service, and you happen to have the faulty analog stick rubber. It's a cheap fix, but admittedly, kind of a disappointment that one would have to resort to it.

Triggers themselves I haven't had an issue with. Sounds like some simple WD-40 would solve it though.

Edit

Ozmosis posts a link to the one's i used. COuldn't find it on their site.:( I highly recommend them as a start over the more expensive options, because you'll probably find they're more than sufficient.

[ITPython]

I've has my controller since launch and have averaged 3 hours a day using it since launch. The rubber on mine are still fully intact.

Although to be fair I do use a FPSFreek on my right stick, and also had one on the left stick for a little while. But the left stick has been completely exposed to my thumb for at least a year and a half now, and it shows no sign of degrading or falling off.

[FITgamer]

I guess i'm one of the lucky ones. I'm still using my controller that came with the console. No issues yet.

[bujasem_89]

I ordered X one analogs and replaced the playstation ones. the added length gives it a bit more accuracy, and bye bye rubber deterioration I suppose.

[sAVAge_bEaST]

same. it's B.S. the DS4 has these issues. ( I have xbone sticks in one of my controllers.) The newest camo DS4 is starting to wear. This rubber wear on the sticks is really unacceptable ..

[rezzah]

Don't know how people complain about this all the time, it is as if they eat the rubber and then complain about it after.

[Tru_Blu]

I had a few controllers do that to me. I kept sending them in for replacements and finally got one that hasn't had any peeling yet, knock on wood.

[asadachi]

I've had my PS4 for a couple of years now too and have not had any issues with the controllers. I think you got one of the older ones as this issue is dead and buried for most.

[Yi-Long]

Good to know they improved it. Just bought 3 new controllers so I'll check the back to see if they're the fixed ones...

[EMPERGA]

yes sony has sold 40 millions poor quality ds4 and finally fixed it .

[nowitzki2004]

lol. Poor quality? please explain this one

[nowitzki2004]

No need to PM me lol. What do you think is bad with the controller?

[Ratty]

It's possible some people experienced issues with theirs. I haven't experienced any with my day one DS4. Maybe I got lucky.

Edit: I do have some issues such as one of my DS4 not working properly on my PC when using bluetooth for some reason. My other controllers work well with it including the day one DS4.

[cobalt]

sony sold much more controller . 40 millions with console and 100 million without console

[rainslacker]

Guess I'll throw out the obligatory, it's not all of them that have the problem line.

Nice way to blow things out of proportion. I''m happy to know 10 years from now, people will be using this as an example of how Sony screwed over it's entire fan base, instead of maybe the 10% it actually affected, were addressed, and somewhat, if not minimal, recompense was offered.

[jimi36]

is not that all ds4 had issue . maybe about 70-80%

[badz149]

I have 4 DS4 but thanks to Driveclub, I now only got 1 that is flawless. The other 3 have this trigger issue! I love you Driveclub but damn you for destroying my controllers!

[Knushwood Butt]

DC didn't kill my DS4. I remember Warhawk killed at least one DS3.

[Vanfernal]

I love Warhawk! So ahead of its time!

[badz149]

I'm still playing DC right now and I got it at midnight launch! go figure

[nitus10]

If you are still under warranty and have the receipts then get them replaced.

[badz149]

Nah...receipts all long gone. Didn't expect it to happen because my DS3s lasted for the whole gen. Lesson learned.

[cobalt]

what the dreamy generation for play$tation fanboys . buying 2 console per generation buying 1 controller per month playing at 900p with slideshow in 2016 . upgrade 180p in 2017 for gamer who had dream to play 4d games with 120 frame and 1080p at 1 decade ago with ps3

[BISHOP-BRASIL]

Do you want fries with your salt?

[jimi36]

lol .

[rainslacker]

For me it was DOA5:LR training mode binges going for the platinum.

Just had the rubber problem, triggers work fine on all three of my DS4's.

[Free_Fro]

That's nice..
I'd love if they released official drivers for PC, call it PSinput

[q8kik]

It already works but I think that the devs only have to make their games recognize the DS4.
A bunch of games have DS4 support. http://pcgamingwiki.com/wik...

To my surprise Tera online is one of them.

[Free_Fro]

whoa thanks for that. . I didn't even know that
I just built my PC recently ..

[Skate-AK]

Get DS4 Windows. It is an amazing driver that lets you do all sorts of cool stuff with the DS4. You can even you the touchpad as a mouse. It works really well. I have been playing Simpson's Hit & Run with it. It will work for any game.

[nitus10]

I don't have a MS Windows operating system on my PC but my DS4 works flawlessly via USB cable (never seen a need to get a Bluetooth dongle so I can't check pairing). It also works flawlessly on my PS3 as well.

[nowitzki2004]

Download inputmapper if you have not already.

[Ratty]

It works out of the box if you use a wire but last time I tried, the joystick's axis get inverted when using it wireless for some reason. Maybe it got fixed but using InputMapper also fixes that problem.

[Melankolis]

That's make it DS4K. let the rage begins...

[1nsomniac]

It's about time. I've gone through 5 controllers since launch. They've all been replaced for free so I can't really complain too much. But with regards to the triggers FIFA & Hotline Miami were the worst culprits for causing the damage. Because they were both so shoulder button intensive.

Thumb stick covers/grips should of come with the controller as standard because of how bad they were as well.

[SirBradders]

Either I've been lucky or the people this effects either have sweaty hands or play 24/7 because I play my ps4 near on 4-5 hours most days and I only really had this problem after a year and a half.

[rainslacker]

Internet makes everything seem bigger than it really is. While this wasn't an isolated problem by any means, I'd wager that the vast majority of people actually didn't have problems.

[wbh1138]

Only problem I've had with my two controllers is one R2 trigger broke at pivot point.
Got replacement off Ebay and thanks to YouTube video it was fixed for a few Pounds.
So try that before binning a broken controller. Nothing to lose after all

[DLConspiracy]

Something weird about the hinge on the R2. I had 2 standard controllers that broke in the same spot as you. The camo controller is working the best yet though.

[Ozmoses]

yeah that the area... it use to be a tiny cable that hinges to the trigger.. that's how it would depress/pop back

that's the part I've broken on 4-5 controllers. I'm using the newer 20th PS anniversayry DS4 and I think they change the components... the hinge for the triggers seem to be a solid piece now instead of the cable.

It's hard to explain but that is definitely where the major issue with the controller is in my opinion.

I've been meaning to take one apart to see if I can come up with a fix myself but I'm way too lazy

[Deathpreacher]

I have gone through 3 controllers black blue and red, traded them in to get the limited edition PS1 Gray and Star Wars Darth Vader

[Clown_Syndr0me]

Never had squeaky triggers but I've snapped my R2 3 times so hopefully this will stop that.
I'm a little rough when u play GPS, my hands tense up and I grip very hard - that being said I've never broke a trigger on any console before the PS4. My launch PS3 and PS2 controllers are still fully working!

[Ninver]

That's nice but unless it the same price as the standard pads I don't think it's worth the upgrade.

[KwietStorm_BLM]

You think they increased the price because they corrected an issue? This isn't like the Elite controller on Xbox.

[kraenk12]

Huh?!

[ritchi45]

My launch DS4 developed a squeaky right trigger and had the rubber wearing down on the left stick. Bought a replacement after Sony released an improved controller, and it's been fine ever since. Hours and hours of gaming and still no problems :)

[WelkinCole]

The new standard controller I bought is just solid plastic for the sticks. Yes solves it.

[Wyld-Woo]

Yeah, it feels better too. I've got the newer model number and just purchased it a few days ago. The rubber on the analogues seems very different too, with the coating being a lot harder and feeling less spongy.

[MrSwankSinatra]

Yeah umm how about you fix the damn battery life morons.

[strickers]

Not had a trigger issue at all. Have 4 DS4s but one has start of analogue stick issues( launch pad)

[Yourmommasaid]

I got this weird issue when I hold the R2 button, my in game character goes left without touching the left analog stick.

[AG6686]

Been this way since last year. I hate these controllers they are very bad quality. I've gone through about 10 so far and non of them have ever had both sides fit together properly there is always one part of the plastic that sticks out. A lot of the pads had the trigger sensitivity issue, also every pad I've had the rumble on the right side has gone bad... If you knock it at all it goes bad... Play a game with guns and shoot then stop and listen to the rumble on right side when it's slowing down it will sound like it's rubbing against something... I know it's not a major issue but it just makes it sound cheap imo.

[UnsEenAsianBeef]

That's fine and dandy how about we fix the lame battery life now?

[NobleRed]

How about fixing the horrible battery?

[opinionated]

Yeah that's my only issue with the ds4.

[q8kik]

Sony is developing some new battery technology for their products. It would be interesting to see them implementing that on the DS4.
http://www.digitaltrends.co...

[Realms]

The DS4 definitely had problems I had my since launch and recently replaced it due to the analog stick sensors no longer working I don't think I have ever had to replace a controller from Sony before. The cheap rubber on the analog sticks affected many people as well my advise is to buy those cheap rubber grips to place on the analog sticks to prevent them from being damaged. Hopefully they addressed these issues and I don't have to buy another controller anytime soon, they ain't cheap and would have rather have bought a game instead of having to replace a controller.

[Patricko]

Braking rubbers under the triggers are much worse scenario than triggers themself.
I had to replace rubbers in almost all my DS4.

[crazychris4124]

Now if they can just improve the battery life then it's perfect. Yes I know I can charge it but I don't want to have to sit 7 feet from the TV every 4 hours of playtime.

[Deadpooled]

The charging cable port is the same one on most android charger cables, if you have a plug available next to your preferred distance of playing you can use android chargers.

[Skate-AK]

My problem is that when I press down on R2, the button doesn't fully engage. I can't run on Assassins Creed or play any racing games unless I map gas and break to L1 and R1. That sucks for racing games becuase you can't ease on the throttle or brake. It is either full power, or none at all.

[psnCAShville_615]

ok so they don't peel off anymore? can some please confirm this/

[mogwaii]

I have never had an issue with any of my DS4's

[bleedsoe9mm]

i hope they release a revised controller with better battery life to go along with the neo release

[Speak_da_Truth]

Funny thing is while other ppl have been having issues with the rubber peeling of, I've gone through 3 controllers and this is the issue I've encountered not once has the rubber peeled off of my controllers. My R2 triggers have been the ones brakingon me especially playing the heck outta Driveclub but I just check one of my new controllers and the FCC ID ends with A. So we'll see.

[OoglyBoogly]

They need to fix the durability of the analog stick mechanism. I've now had 3...YES THREE...of my sticks "go limp" after something broke internally. No rage. No slamming the controller. Just, I guess, a little too much force turning in my car while playing The Crew or jerk it too hard playing Rocket League.

Other than that the controller has been fine for me, just had to replace it three times now...

[Rob7274]

I have the problem were it jitters when moving the right thumb stick up. I've cleaned it, took it apart...everything but it still does it. My other controllers fine though.
I'll buy a new one if I know it's a knew one and the problems been fixed.

Edit: sorry misread....I have never had a problem with the triggers so this doesn't really help. :(

[derrickgott007]

Did they solve the problem with the R2 losing 100% depressed values when the little silicone part is pressed by the sharp edge?

[InTheLab]

Initially one of the best controllers on the market but 2 years in and it's nearly one of the worst. Fully charged there's a ton of delay and occasional loss of signal on both of my controllers. The rubber peeled within the first 2 months. The triggers are fine.

Not buying another unless Sony comes up with an answer to the X1 Elite or Scuff.

[corroios]

Even my star wars DS4 got problems with the trigers...

[subtenko]

I have a launch ps4. Mine are fine and show no signs of wear and tear, and I have multiple game genres: infamous, killzone, battlefield 4, DC, PS+ games, Amplitude HD, GTA V, bloodborne, and I play usually at least 2 times a week minimum.

Glad I lucked out. the DS4 is more durable than my old sixaxis controllers on PS3 (those analog sticks have a little leeway now.) My DS3 is fine tho too.

[iTechHeads]

I want a redesigned Dualshock 4. Nothing major, just better build materials and quality control.

[3-4-5]

* Good they got it fixed. Controllers should last a long time. All my NES/Sega Genesis/N64 controllers still work...All my gamecube and Dreamcast controllers & Xbox & Xbox 360 controllers still work.

Glad Sony owned up to it and fixed it. I don't own a PS4 but people who do own a PS4 deserve a great controller.

[Android]

The issue I've had with my DS4 is that the trigger hinges break and the analog stick rubber kept peeling off. No doubt it's a design flaw which should be rectified.

[formanbradley]

Too bad I already had to buy a new controller because mine wouldn't connect without a cord, the R2 only worked 3/4 of the time (a deal breaker in shooting games), and the triggers sueaked... and I bought my PS4 brand new. Fix your shit, Sony

[WickedLester]

I have two launch DS4's and haven't had the first issue with the triggers. The rubber around the analog sticks started to wear off so I bought some grip covers to go over it. Otherwise, the controllers have been great.

[DivineAssault]

It had trigger issues? My launch DS4 still works perfectly fine and i put a lot of milage on it.. The serial number is worn off the back but thats it

[ITPython]

I'm still using the same controller I got with my PS4 at launch in 2013. Absolutely nothing wrong with any part of it, and I've been gaming daily with it for on average 3 hours a night since launch. The analog sticks don't even have any wiggle to them for crying out loud, these things were built damn good from the start IMO. So I can't imagine how long one with "better" build quality would last.

[jorellpogi]

I hope the new triggers are more sturdy. Mine's left trigger broke while playing Witcher 3. I bought the camouflage DS4 which is so beautiful and cool.