Approvals 10/3 ▼
OC_MurphysLaw (2) - 3219d ago Cancel
Bennibop (1) - 3219d ago Cancel
FITgamer (1) - 3219d ago Cancel
OldDanNew (2) - 3219d ago Cancel
illnoize (2) - 3219d ago Cancel
PerrynAybara (2) - 3219d ago Cancel
430°

Peter Moore recounts $1.15bn Xbox 360 Red Ring of Death saga

Soon after the launch of the Xbox 360 in 2005, some customers found their console unusable. The console's way of telling people something very bad had happened was by displaying three flashing red lights, what was dubbed the "Red Ring of Death".

Read Full Story >>
eurogamer.net
Create Report !X

Add Report

Reports

+ Updates (1)- Updates (1)

Updates

Changed from Pending to Approved
Community3219d ago
OC_MurphysLaw3219d ago (Edited 3219d ago )

Great read..... I find this behind the scenes/curtain interviews fascinating. This is one of if not the biggest story from last gen and now we are getting a great inside baseball look at what went down.

Cindy-rella3219d ago

Xbox 360 is a horrible console. My family went through several and because of the failures we havent even considered buying a xbox one. I could never trust playing a xbox 360 because of the failure rate. Microsoft phone reps would give a hard time when reporting a broken xbox 360

thekhurg3219d ago

I had one got the rrod, sent it off, replacement died, sent that off and that replacement died. Gave up on MS after that, no longer interested in their products.

Volkama3219d ago

I had 3 RRoDs. It's actually one of the reasons I'm very comfortable buying Microsoft consoles, as all of them replaced with no hassle and no personal expense at all.

It definitely sucks that the launch consoles were not fit for sale, and MS cocked that up badly. But I don't think any other company making consoles today would cough up $1.15bn to make sure the problem is dealt with properly.

Pogmathoin3219d ago

Went about 18 months with my Day one console, died the day I got Half Life: Orange box! Could not have happened at a worst time!!!! Replacements died twice after that, when a big game was just released..... the people at Purolator here always seemed to know the box had a 360 inside, guess it was an everyday thing to them.... :) Each time though when dealing with them, got a freebie, game, one year live and a controller....

InTheLab3219d ago (Edited 3219d ago )

@Volkama

No other company would pony up that cash because no other company would rush out a product that was clearly not ready for sale. You cannot give them credit for doing what should have been done prior to 2005.

And while you didn't lose financially, you still lost time, which means more to me than money.

In my case, I lost both time and money as my 360 died outside of warranty. Fortunately the slim launched so I was not forced to abandon over 100 games and dlc.

I find it impossible to give these guys credit for this situation. Some say they have great customer service. They damn well should after producing the worst hardware in history. They built that thing with spit and bubble gum, and lost a billion just to fail to beat Sony...

stiggs3219d ago (Edited 3219d ago )

"Microsoft phone reps would give a hard time when reporting a broken xbox 360"

I call B.S. on that.

I will readily admit that the RROD issue was nothing short of a complete fiasco for the XBOX brand. But, the repair process was handled with unprecedented efficiency especially in light of the overwhelming amount of requests. I don't know anyone who had a problem servicing their faulty XBOX 360 using the official repair process.

Man_Marmalade3219d ago

I got my PS3 back in 2009 and it's still kicking.
My 360 on the other hand ended up getting RRoD and I had to borrow my friend's for a while.

Nick_The_Slick3219d ago

Your shit is getting really old. And I guess you never had an issue with having to turn the ps1 upside down for it to work, laser issues on the ps2, or the yellow light of death on the ps3, huh?

Volkama3219d ago

@InTheLab of course I can give them credit. That's entirely my prerogative, based entirely on my experience with them.

I also remember when they cut the price of the original Xbox relatively quickly, and gave early adopters 2 free games as compensation. 2 generations of consoles they treated early adopters well, so I didn't feel much trepidation buying their 3rd.

I can also understand other people feeling differently. My consoles died early, and were fixed/replaced efficiently. I have some friends who made use of the warranty towards the tail-end, and they had to arrange their own courier before waiting about 3 weeks to get their console back. I would have been less impressed by that service.

But recent dealings with Nintendo make everyone else seem saintly to be honest. They wanted £127.50 to fix an in-warranty console :s

meanthyme3219d ago

So you replaced a console you dislike seven times huh ? Ok, I'm sure someone here believes you.

XanderZane3219d ago

I still have my original XBox 360. Sure it got the RROD like many others. Sent it to Microsoft, got it fixed and returned in less then 10 days. Has worked fine every since. I also bought a XBox 360 Slim and never had any issues with this console. Once Microsoft got rid of all the original 360 and launched the Slims, the problem never occurred again. The XBox 360 was still the best game console of last gen. Tons and tons of graet games, with lots of JRPG's and fighting games. I still play mine every week. Mine XB1 has had ZERO problems. Microsoft seems to have learned their lesson. Now they just need to bring the games.

PurpHerbison3219d ago

"And I guess you never had an issue with having to turn the ps1 upside down for it to work, laser issues on the ps2, or the yellow light of death on the ps3, huh?"

None of that shit ever happened to me.

donthate3219d ago (Edited 3219d ago )

I give MS kudos for what is happening with the Xbox in general. You look at the underdog situation and the cost to introduce the original Xbox and MS fought it. Put the Xbox brand on the gaming map and introduced to the world what a console gaming network should be.

Then with the absolute success with the Xbox 360, MS screwed up and didn't even know why for the longest time why they had a problem. Turned out it was some new EU legislation, but the point is they fought that too. Paid dearly of $1.15 billion without blinking an eye to right what was wrong. In the meanwhile, MS brought out the innovative Kinect that is still today amazing technology.

Then MS revelas the Xbox One and faced major criticism, but they righted the ship on that too and is introducing HoloLens to gaming, and Xbox Live compute.

You see that same attitude from 343i, where they f'ed up Halo:MCC apologized, gave us a free DLC and fixed the problem. Pledged to have a public beta of all games and free maps moving forward.

I say MS is quite consistent in their actions. They continually innovate (despite people getting pissed at them for doing so), but they right the ship when it goes wrong and that is the most important quality of a company and why I bought the Xbox One.

Now take that and compare it to the competition and it is clear who will prevail in the end!

Apollosupreme3219d ago

RROD is what turned me off as well.

Khajiit863219d ago (Edited 3219d ago )

It was great and horrible at the same time.... I have had so many problems with it. RROD, DVD Drive errors, Controller just flat out dying, battery pack dying out withing a couple months. Have had more problems with the 360 than every console I ever owned combined. And I owned SNES, Genesis, Saturn, N64, Gamecube, Wii, PS1, PS2, PS3, PS4, Xbox, besides a contorller breaking, it took a long time for those consoles to stop working/ just sold them because they got old.

This is why when X1 fanboys tell me I am one sided I want to kick some a$$, because I spent so much money on the 360 last gen that its seriously not even funny. Now I am older and have more responsibilities (kids) I am more hesitant to go and buy an Xbox console.

I went through about 3 that I purchased because of warranty expiring after rrod, and about 3 RROD that got sent in. I had a huge collection of games for the 360 built up starting from launch that I always wanted a 360 to play them. It was never fun waiting that month-month and a half for the refurbished one to arrive.

I owned 3 PS3's not 1 died I just sold the older one to upgrade.

Oner3219d ago (Edited 3219d ago )

@ meanthyme ~ I absolutely believe him as I had a similar (if not worse) situation as him. Here's my experience/ordeal ~

I had my 360 fail 6 times. Granted I was a special case (though I have read of others) that got royally screwed in the FACT that when the 360 launched (in the US at least) it came with an industry first of being sold with ONLY a 90 day warranty (which now we all know why) and mine failed just after that warranty period thus MS would NOT cover it...so I hit the forums for solutions and had to break it open to fix it myself.

Which thus disallowed me to get it fixed properly (because I broke the seal) when months later after MS was being taken to court they "graciously" (yeah okay) extended the warranty to 1 year and then later again to 3 years. I literally did EVERY mod I could to try and keep my launch 360 alive for the next 4 years or so (to no avail btw). Off the top of my head I remember doing ~

Towel Mod
12 Penny Mod
X-Clamp / LLamma Mod
12volt Fan Mod
Tin Foil Air Flow Mod
Case Cooling Mods
Heatgun/New Thermal Paste Mod

So yeah, while I may be an extreme case of dealing with RROD that was not covered by MS that does not mean it didn't happen or is untruthful. As I personally have seen family and friends deal with having to send in 3,4,5 or more 360's to be repaired over their time owning "one". Everyone I knew who had a 360 had RROD. EVERYONE.

choujij3219d ago (Edited 3219d ago )

Thought I'd chime in on this one. The Xbox 360 really was horrible. In 2010, I spent the summer fixing consoles for a friend's game shop. I kept records of all my repairs. I fixed just over 100 Xbox 360s. In that same amount of time, I fixed 3 PS3s and 0 Wii's.

The failure rate and inflation in console sales the Xbox 360 experienced is simply unacceptable.

sinspirit3219d ago

@Volkama.

1. No other company is as lazy as their hardware design since the 360 failure rate and giant XBox One console sizes.

2. They had a court order to replace them with an extended warranty. If they did not comply they has to take the product off the market.

3. Did they fix the discs that their poor quality disc drives scratched?

The best company is one you never have problems with. Not the one that has to fix a lot of them. Do you listen to yourself? And, again it was court ordered. They ditched the original xbox to rush a faulty console with no proper testing to the market. Yeah. Great company. Vista was a success too. Financially, because of ignorance like this you are displaying.

Ashlen3219d ago

My experience with 360 was also less than spectacular.

My first 360 lasted one night, I bought it with Street Fighter 4 and it kept locking up, so I returned it. The new one didn't crash but it was janky and poorly manufactured.

The dvd drive was extremely noisy from the start and the power button was manufactured poorly and never clicked properly and only worked if you pressed on the top left corner. As well as the little door where you plug in USB had such a crappy spring when I left a USB device plugged in for a few months it lost its tension and no longer closed the dust cover.

The controller also constantly drains batteries even when it's turned off. I lost 3 charge kits due to leaving them plugged into the controllers for a month or so with out recharging them only to find them drained and unable to keep a charge. Even now I have to remove the rechargeable batteries on the controller I use with my PC because it will drain them even when it's off.

StrayaKNT3219d ago

That's why the 360 had the best games and was preferred by all the professionals when it came to tournaments. Shut up dude and stop making up rubbish.

Blurmobjet3219d ago

I'm still wondering what their sales numbers would have been like if it wasn't for this RROD incident.

I mean, buying two or three of the exact same system in such a short time isn't what I would call normal, but it sure was for those 360 owners.

They were definitely what I would call a special breed...

Utalkin2me3219d ago (Edited 3219d ago )

@Volkama

So you're comfortable buying Xbox 360's cause the government stepped in and made MS extend their warranty to the customer and make it hassle free. That's interesting logic.

And BTW, they had to cough up 1.15B cause the government made them do it, or take their product of the shelves. They would have not done that on their own free will.

3219d ago
sinspirit3219d ago (Edited 3219d ago )

@raiden11

That is NOT a fact. It is a half truth. Did many games require installs on PS3? Yes. Many loaded faster because of it. But, this was mainly due to EVERY PS3 coming with a hard drive. Not Bluray being too slow. In fact, Bluray is 3x faster than DVD because the discs don't have to spin as fast to be read. It's less effort for quicker results. Not only this, but because of the large capacity many games can duplicate data on more sections of a disc to make it slightly quicker to access.

The only time you see a game load longer on PS3 is poor organization of files on the Bluray disc, or developers being new to the hardware itself. Nothing else. It's a fact. Look it up. It has happened but it's not because of Bluray. And, many Sony franchises prove that the discs are flawless and the games have no loading screens past the initial start up.

And, again. Installations were because EVERY PS3 came with a hard drive. Not because it was a necessity. Loading times on PS3 were longer on some games because of the hardware being unfamiliar with developers. Not Bluray holding it back. They didn't require hard drives on 360 because of them selling a model with no hard drive. And, cheap models with thumb drives for storage and then 4GB internal. That would have alienated hundreds of thousands of users without the space and lose sales.

StrawberryDiesel4203219d ago

Ironically enough, I never had a 360 fail on me. I did have one PS3 that got bricked. I own PS3, PS4, 360 & XBONE and never had a single technical issue with any M$ console. I almost don't believe in RROD, my 360 has been running like a champ for almost 6 years with zero problems. I think a lot of the people who had issues mistreated their consoles.

LoydX-mas3219d ago (Edited 3219d ago )

@sinspirit and @utalking2me,

Microsoft was not court ordered to do anything, they chose to extend the warranty on their own.

http://archive.9news.com/mo...
https://news.microsoft.com/...

next time try googling a few facts before making them up

IRetrouk3218d ago

@strawberry

Sorry man but rrod was very real.....i lost 3 bubbles years ago for posting how many consoles i had fixed, it was horrible to be honest, the only thing that kept me onside was my xbox live friends and the fact that it didnt cost me to replace, other than the upgrades, rrod was just one of many problems the 360 had, really crappy build quality tbh.

3218d ago
Major_Glitch3218d ago

@IRetrouk I remember those days. I lost bubbles for reminding people that no other console in history had such a high rate of failure. A FACT that STILL stands to this day.
@raiden You're kidding right? Load times? Show me one article that states the load times where an EXTREME problem. And hdd better than Blu-Ray? Exactly how is it better? And if it's better, than how come it lost to Blu-Ray?

Volkama3218d ago (Edited 3218d ago )

@SinSpirit yes, the best company is the one that is perfect. For sure.

None of the console manufacturers fit that billing though.

-I haven't got a single old-gen Sony console in full working order today. I had a PS One that worked upside down, a PS2 that went dead, and 2 PS3s that stopped reading disc (one of which was my son's fault). All of them outlasted their warranty and in all cases Sony's customer services were courteous, professional and fair. Last time I checked they said it would cost me £50 to get my PS3 repaired, which is reasonable imo.

-I've had the most dealings with Microsoft (because that RRoD), but they have exceeded my expectations on more than one occasion. The ~3 day turnaround on the extended warranty, the free games and so on.

-I've only had to call Nintendo twice, but had by far the worst experiences. They seem to ask for approximately the full retail value of a console in order to perform a simple repair.

Of the 3, Nintendo are the only ones I'd be weary of.

I've still got a working Megadrive, Mega CD, Saturn, and 2 Dreamcasts so I guess Sega are the closest thing to "perfect" from my anecdotal experiences. But they be dead.

MRMagoo1233218d ago

@Nick the stick

I have my day 1 ps1 and ps2 sitting in my tv cabinet still working to this day, they dont read discs as fast as the day I got them the 90s and early 2000s but they still work everytime without fail. So I dont really get what you are talking about. Nothing in gaming history has had a failure rate as high as the 360.

BeefCurtains3218d ago

I went through several 360's as well. It was a pain, but MS really tried hard to replace them quickly with minimal hassle.

I should have learned my lesson though, my X1 just died after one year and this go around Microsoft is not nearly as customer service friendly. It took them over a month to get my new one, and $130. I was pissed and only replaced it because of all the digital content I would have lost.

What a joke...

+ Show (28) more repliesLast reply 3218d ago
joab7773219d ago

I bought 3 of them and didn't even get one til 2010. But it's interesting b/c it definitely helped Sony b/c the PS3 launch was a damn disaster, with their arrogance and laziness. Who knows how it would have been otherwise. Also, imagine how this would have affected MS'S sophomore launch if Sony had released well, at the right time w/ better architecture under the hood. Imagine if devs didn't need 2+ yrs to figure out the tech (already a yr behind at launch) This RROD could have been much worse for MS.

Spotie3219d ago

What arrogance and laziness?

kayoss3219d ago

Its funny how you bash sony for being Lazy and being arrogance but Microsoft released a rushed xbox 360 system out that had issues to try to beat the Sony's PS3. How ironic is that.

Irishguy953219d ago (Edited 3219d ago )

Eh, MS rushed the hardware
Sony were arrogant and lazy

The good thing is, while MS hardware was **** and broke( I had 2 replacements and 2 sendoff/repairs for the final one). They forced sony to not be lazy and arrogant. Thus producing the quality that was 2008 ps3+ and Ps+. Sony learned from MS raping them in gaming and online for roughly 3 years. MS never learned after Sony came back, they went for Kinect and the Wii's audience. Now they're starting to learn again.

MS weren't lazy or arrogant kayoss. They were even worse. But eh, for some reason everyone needs to pick a side on this website, just because MS were worse means you can't bash Sony for their shit? Both Sony and MS where in the shit books at around 2005. Sony with their fake E3's their 1080p and 60FPS crap, crappy online service and general arrogance. MS with their pure shit rushed 360 and its absolutely messed up fail rate(I don't know one person in real life that hasn't replaced their Xbox 360 at least twice, and thats a crap load of people) and their pay 2 play wall that was XBL, even tho it was superior to PS online in every way, it still was a rip.

Even today Sony still keep announcing games way to early and delaying the vast majority of their games. Why must people defend it? Sony announced driveclub free to Ps+ members at Ps4's reveal wasn't it? They in no way implicated it would be years down the line. Never mind the constant delays of other games.

MS with their ****ing Kinect requirement BS. Always online crap. Ah. I feel like its mad that anyone can even defend these companies.

iceman063219d ago

I can see arrogance, Sony was a bit full of themselves coming off of the PS2 sales train. But, I don't see "laziness". I think what was learned from the PS3 is the old mantra K.I.S.S. (Keep It Simple Stupid). Everything about the PS3 launch was a bit convoluted and overcomplicated. There didn't seem to be the same unified idea as prior campaigns. Plus, the chipset was a nightmare to grasp. (though it DID pay benefits when they finally came to grips with it)
I agree that MS would have been all but buried by Sony had Sony had a more successful launch. (or even a lower price, though the price was justified by the tech of the time) Also had MS not committed to the "fix" strategy and a recall was forced (and it was close), they would have lost WAY more money and more importantly the brand would have taken a much larger hit...especially in the business world.

Ashlen3219d ago

While I disagree with most everything you said, your right that the original $700 PS3 was kind of a disaster. If the $300 PS3 slim had been the original PS3 the 360 would have been crushed.

+ Show (2) more repliesLast reply 3219d ago
madpuppy3219d ago

I went through 3, the third one came back from Texas and I never bothered to take it out of the box, I just boxed up everything else 360 related and traded it all in for a PS3.

medman3219d ago (Edited 3219d ago )

The 360's red ring fiasco really was something. I mean, think about it....would we tolerate that rate of failure from our phones? Or our microwave ovens...or televisions? Of course not...yet many gamers, (myself included) not only put up with shipping our consoles back (when in warranty), fixing them ourselves with fixes we found on the internet, and when the home made fixes no longer worked......went out and bought the slim xbox 360.

In all, I bought two xbox 360's...but "owned" about six with all the sending back to Microsoft for fixing. I wonder how many unique customers actually bought the xbox 360, and how inflated their sales numbers from last gen really are considering how many of us purchased at least two units. (Some of my friends bought 3 or 4....incredible.)

Subaruwrx3219d ago

@medman - Yes, I wonder if anybody knows how many more X360's were sold because of the RROD problem. I guess it would be difficult to figure out since many units were repaired and sent back to the original owners. It would be an interesting stat to know though.

iceman063219d ago

The numbers were, at one time, were around 55% from "industry insiders". This was before the Jasper (I think) chipset which, from what I remember, took it down to roughly 30%. So, anywhere between half to a third of purchases could have been re-purchases. Launching a year early paid off with MS. People became so entrenched in the ecosystem that they were willing to pony up for multiple consoles to keep playing.

rainslacker3219d ago

MS claimed to have 46 million XBL accounts in Oct, 2013.

I think it's hard to figure out the failure rate from that, but it is probably pretty close to what their actual install base is since it includes free accounts.

I think we will never know the true failure rate, and the numbers get murky when you start to consider that it was only the first couple years where the system had the problem.

UltraNova3219d ago (Edited 3219d ago )

Its funny how the company that has infinite resources released a console with 40-50% failure rate when the other company that is in the red-financially for years releases better, reliable hardware (every-time) and still have people hell bent on defending and claiming victories for the former.

Talking about victories, MS had the audacity to brag (endlessly) about their huge 360 sales and market share especially in NA, yet people cheered them and claimed that ps3 was beat.

Look the ps3 had something like 6-8% failure rate mainly coming from the original fat ps3 which isn't acceptable in my book, especially from a hardware company like Sony.

However, I have to give it to MS for managing to manipulate this fiasco enough that people actually still believe that the 360 sold 80+ million units on its own merit when in reality 20-30 million of that total was same customer purchase due to one of many serous reliability problems the 360 had.

What Sony managed last gen after having the most tainted console 1st year (second only to MS's 2013-14, courtesy of DRM, Kinect etc ) with a $600-700 price tag, fragmented release (EU launched 6 months later) 1 year behind the 360, hard to develop system, no games reputation, etc is nothing short of miraculous.

coolbeans3218d ago

@Ultranova

"Its funny how the company that has infinite resources released a console with 40-50% failure rate when the other company that is in the red-financially for years releases better, reliable hardware (every-time)"

When you mention every time are you talking about each console generation both Xbox and PlayStation have been around? If so, that's incorrect in regards to the Xbox + PS2 era. PS2 and DRE issues was a thing before slim came along.

UltraNova3218d ago (Edited 3218d ago )

@coolbeans

In a sense you are correct yes, but MS released the xbox almost 2 years after the ps2 meaning they had ample time to study the competition and release a better product, however lets not be quick to forget the original xbox had a terrible laser which went wrong very easily.

That part on my comment above, albeit being a bit on the general side, was aimed at the 7th and 8th gen.

+ Show (3) more repliesLast reply 3218d ago
BoriboyShoGUN3219d ago

No one I know had a launch console make it! I had a replacement sent for free, only to have it die a few months later and be told my warranty was not extended. I towel tricked that sucker and traded it in to gamestop. I got the MW2 elite and have had it since without any issues. I was just amazed by the players i ran across that said they were on their 4th or 5th 360!!! Like WTF!!!!!!!!

MrCrimson3219d ago (Edited 3219d ago )

I had two Xbox 360s, one was a launch xbox that lasted 3 years before RROD; I sent it back they fixed it for free, held onto it until the 360 slim came out then gave it to my little brother. My PS1 would break all the time, Sony would never fix them for me. So my dad would buy a ps1, he'd unscrew the shells and swap them (so the model nos match) and pack it back up like new and return them to the store. He did this at least 3 or 4 times.

The ps2 was a little more complicated to do this for, and further the laser issues that were wide spread. "DISK READ ERROR" anyone? Perfectly functioning games would suddenly become unreadable. Again, SONY never fixed them for me.

MrCrimson3219d ago

My fat 20 gig ps3 did not break and still works, no issues. But the responses from microsoft and sony are very different when it comes to acknowledging manufacture defects.

BoriboyShoGUN3218d ago (Edited 3218d ago )

Dont see how they replaced it for free when the warranty was 2 years! NVM it was 3 years i guess that's how I made it to MW2 console.

+ Show (3) more repliesLast reply 3218d ago
Bennibop3219d ago

I had 7 X360s between launch and 2011 each time the machine was away for repair 2-3 weeks. Compared to my launch day PS3, PS2, snes, megadrive, Saturn and Dreamcast I still have to this day.

Strange thing about this interview Microsoft never publically acknowledge the problem, Moore makes it sound like they did.

Hellsvacancy3219d ago

7 X360s?

I know i'm not you i'm just saying I wouldn't re-buy something that's broken more than twice

Bennibop3219d ago

I only had to buy a new machine once, when that broke I never replaced it, gave the games to my nephew.

kraenk123219d ago

I agree yet I have read dozens of time that people went through 3-7 of them quite regularly. I don't get it either.

Rookie_Monster3219d ago (Edited 3219d ago )

Wait Bennibop,

I thought in 2012, you said this regarding your X360 status:

Bennibop  + &# 160; 735d ago
"I have had to buy 3 Xbox 360 since the consoles lauch due to RROD etc and still have my orginal PS3 Fat. So not sure how relevant these figures are."

So I am confuse how now all of a sudden you are saying "I had 7 X360s between launch and 2011" and just now saying "I only had to buy a new machine once"..???

Please elaborate for us of these number discrepancies please.

Bennibop3219d ago (Edited 3219d ago )

I stand corrected I bought 3 consoles and went through 8 in total. And have you really have you just searched through my entire comment history, get a life seriously.

Volkama3219d ago

Ah ha ha rookie_monster, that's funny but surely not funny enough to be worth the effort?

None-the-less, folks round here best start being honest 'lest you call them out on it several years later ;)

Rookie_Monster3219d ago (Edited 3219d ago )

@ Bennibop,

"I stand corrected I bought 3 consoles and went through 7 in total." Lol, nice edit to change the 7 to an 8. ;)

Are you sure it was 7 and not 8?

Bennibop  + &a mp;a mp;a mp;# 160; 709d ago 
"Lets not forget that also includes replacement 360's for RROD, so potentially the gap than that! I know I have 8 360s since the launch." 

And are you sure you bought only 3 consoles and not 5?

Bennibop  + &# 160; 573d ago
"I can see why! I bought 5 replacements for my 360, that is what led my to my descision not to by microsoft this time around, my launch day PS3 is still running to do this day!"

Now I am really confuse. :/

gangsta_red3219d ago

Lol, I love the over exaggeration some people have on this site when it comes to how many Xbox's they bought due to RRoD.

It's your own fault if you decide to buy more than two of anything if that something keeps breaking down.

I purchased two Xbox swivel d-pad controllers and both time the d-pad broke. Guess what, I bought a third REGULAR Xbox controller and never bought that swivel crap again.

But I guess some people have money to burn.

memots3219d ago (Edited 3219d ago )

I got 5 x360 stacked somewhere here.
One was repaired and modded.
I have a single one still working.

My original 60gb Ps3 from 2007 lasted until 2012 when it was constantly over eating and shutting down ( ylod ) fixed it and it lasted a little longer and finally died not too long ago.
I found a 20gig original barely used and that's what i am using now.

So you do the math 5 X360 versus 2 Ps3 ( and i have one of each working fine )

That is the reason i did not buy a Xbo yet. But they ( Ms ) is slowly winning me over. I have friends who have one and they have no issue, + there is games i want now on that system coming out soon. I think i will wait for a slim and buy a xbo then.

BoriboyShoGUN3219d ago

Exactly I purchased the launch 360, had it replaced for free when it failed and eventually traded that one in for the MW2 elite console. I would have never purchased the second if i hadnt of burned gamestop with the "towel trick" trade in.

+ Show (6) more repliesLast reply 3219d ago
3219d ago
jackanderson19853219d ago (Edited 3219d ago )

they definitely did acknowledge the issue back in 2007, even mentioned the 3 red lights

http://web.archive.org/web/... http://xbox.com/en-ca/suppo...

IamTylerDurden13219d ago

Gtfo ms downplayed it to be a rogue issue, they were never forthcoming.

I never got rrod but i went through 3 systems due to other malfunctions including discs no longer being read and other issues. They would get very loud and make screaching sounds and i generally always had issues.

The fact is that ms has no hardware pedigree, they are a software company and their hardware manufacturing is quite poor. How the xbone is twice the size of the PS4 while the PS4 has it's "power brick" inside the console is beyond me. The PS4 uses GDDR5 which produces far more heat than the xbone's underpowered DDR3 yet the xbone is a hollow box with vents EVERYWHERE and the PS4 is a small compact unit with minimal visible vents. Japanese top notch electronics hardware manufacturing vs clunky American manufacturing, hmmm? I'll take Japanese.

It's understandable bc this is what Sony does, produce top quality consumer electronics and hardware. This is Sony's wheelhouse, 30+ years of excellence in manufacturing and innovation. Look at ms's track record with hardware, the zune...Ms doesn't make TV's or optics, audio/video equipment, they don't invent things like Blu-ray or short throw projectors. Ms got lucky by copying apple's os and puting it on pc, boom! Ms is very rich, but not for the right reasons, ppl don't even like windows, raise your hand if u use windows on your phone...Android needs to invest in a serious pc os.

joeorc3218d ago (Edited 3218d ago )

Yes they did but it was well after the fact!, and all 11 million systems had been produced of the 1st run of xbox360's all had the same faulty tolerance passive cooling failure problem, 1) Robbie Bach even stated such and admitted it, it was not a matter of if it would fail, it was only a matter of when it was going to fail. Microsoft's team of engineers knew of the faulty heat Tolerance's and the higher ups still released the product into the market without a product recall!

2) The fact you can go back and see this, and you know after working over 22 years at Microsoft he and the other 11 founding members of the original xbox founding member team, Ray Ozzy, ed fries , jay A. Etc. All after extensive time @ Microsoft all left now! All seasoned vets of the company all from the very same section..the Xbox. The very people , that worked and put their thoughts and dreams into making a console game system like no other. And all the founders are now gone!

Why do you think phil, is trying to bring back what made the 1st Xbox so great? The higher ups over at Microsoft past Phil, and past the original founders are , were and have always been the problem.

Engineering team warned the upper management of the problems over the Xbox division, but yet still went on with the system launch, knowing full well all 11 million were fault tolerated to heat failure and still just extended warranty instead of a full recall.

That is part of the reason, many areas of the market still see Microsoft does not really care about the console market, its not a core business of the company.

The entire 1production run had that failure, 11 million! And those had the fault on not 55%, not 20%, not 15% not 5% all 11 million were produced with the fault heat tolerance 100% of those 11 million systems people.

Now not saying the Xbox 360 was not a fun system, but the fact is you know which group of people in charge of the Xbox as a platform really were looking out for the product and which people above those people really did not care one way or the other.

With the launch of the Xbox one..you can see who really was in charge and how they handle the Xbox as a platform, thank god for Phil and the team of engineers who really care about the platform because the people in charge above the Xbox head ceos over at Microsoft sure as hell don't.

http://www.theguardian.com/...

Again engineer's warned them , and they still went ahead..Robbie Bach from Microsoft later admitted this..he worked for Microsoft for over 22 years..think about that

Volkama3219d ago

They very publically acknowledged and publically extended the warranty, and even publically said how much they anticipated it would cost them.

It took a long time to make that acknowledgement and there was an awkward amount of spin and evasive maneuvers that went on for almost a year, but nothing unusual for a large company with a large problem to figure out and a large expense to sign off.

As with anything though, PR is a veil of bull whether it's positive or negative. The result is what matters.

OC_MurphysLaw3219d ago

Yeah not sure how anyone could think they didn't publically acknowledge the problem? They were quiet on it for the first year or so that it was popping up and becoming more of an issue...then they bit the bullet and came out with the new warranty and replacement plan. Stating they set $1 billion aside to address repairs.

IamTylerDurden13219d ago

Of course they publicized the warranty extension, ru kidding why wouldn't they do that? They put a sickening amount of spin on the situation, and just bc many large businesses participate in bs, propaganda, and spin doesn't mean we should except it. Not the world i want to live in, sorry.

iceman063219d ago

Being honest it was a bit shady the way it was "acknowledged", as you alluded to with the "spin and evasive maneuvers". Also, they were likely a step away from being FORCED to do a recall, as rumors of the time suggested, thus the extended warranty. This, at a time where hardcore tech people had already figured out the issue and were getting crazy amounts of money for fixing consoles independently.
I think what many people are saying is that responsibility is more than just paying for what you did, it's owning up to it and offering a simple "we're sorry". That IS difficult for large companies to do PR-wise. But, IMO, it ultimately pays the most dividends in the fight for consumers.

BoriboyShoGUN3219d ago

What pissed me off were the phony repair jobs! I thought ok the launch consoles were faulty, but nope they sent me a refurb and it lasted a few months. It lasted just long enough to go past the warranty and screw me over! I towel tricked that sucker and traded it in towards the MW2 elite with the "Jasper" components or whatever. That consoles been good to me. I just grew real tired of the company and they way they shafted us over. The rrod, hd-drive sell off, just the blatant greed!!! That being said the XboxOne has made a big turn around and the company seems to be heading in the right direction.

+ Show (1) more replyLast reply 3219d ago
morganfell3219d ago

It isn't just about rebuying. Technically I purchased 3 with trade ins.

Technically.

I picked up the Premium at launch. Even beat the Gamestop manager onto the reserve list. He never figured that trick out. But it died at 13 months. Sent that back. It took over 2 months to get a replacement. The one they sent me? Dead out of the box. I send that back. 6 more weeks.

When that comes back I get one that works and what do we discover? The DRM issue. None of the items purchased through Live will work. It takes MS over a year to produce the DRM fix tool and that only takes care of some of the items. All told they comped me 30 days of Live. And by the time the DRM tool arrived, most of the stuff that it did fix no one was playing anymore. After another year that model dies so I trade it for the HALO 3 Edition. I get that new and the Play and Charge kit included with it is dead out of the box. That functions for 2 years and when it croaks I trade it in on a Slim Gears model. That was the last 360 I had. I eventually sold every Xbox game and item along with the Gears model I won't touch one again.

memots3219d ago (Edited 3219d ago )

See i had similar issue with all this. Same with a lot of my friends.

But whenever you mention something like that your either a "sony ponnie" or a liar or something.

I dont get it. Story's like this are all over the place and people have a right to not want to buy another ms product or be distrustful of Ms in general.

But like i mentioned above those big problem are not there with the Xbo so i am incline now after waiting that long to think about getting one soon. ( all my friends have no issue with their xbo )

IamTylerDurden13219d ago

I had the same problem with multiple ms branded plug n play kits and batteries not working out of the box. I went through soo many rechargeable battery packs and plug n plays. Such a scam.

LonDonE3219d ago

Its so funny i too had 7 Xbox3FixMes in total and just like the comments here people kept saying to me the same thing "why you stupid and buy 7 360s?"
but these people are too stupid to realise most were refurbished replacements from microsoft which still had the same flawed garbage design and would rrod all over again!

Hence why i gave up eventually, but i will say the x1 is a tank lol literally!! It's super reliable and seems to be very well built.

Hence why I bought ps4 and wiiu at launch but waited a bit before buying the Xbox one to make sure the fail rate was low.

Thing is I had pretty much every variation of the 360, the arcade, premium, elite and all failed on me.
It's disgusting Ms couldn't be bothered to fix the issue with the different models and instead just extended the warranty which only an idiot would applaud them for since they were forced to do it or they risked being sued to high heaven!

I am just glad this generation like the previous past ones, the consoles are reliable again.

I would say any person who hasn't bought a Xbox one due to red ring experiences to bite the bullet! Take it from some one who is not a fanboy and owns pretty much every relevant console from every generation going back 30 years!
The Xbox one is of great build quality and I love mine.
It's whisper quite and for me is like my secondary PC.
It does everything I need it too and more! I actually love the o.s, yes it takes getting used to but once u set your custom pins it's pretty awesome!

stiggs3219d ago

@ Rookie_Monster

He belongs to that group of people who "bought like ten XBOX 360s man".

You know, the one that doesn't exist.

TheKingslayer3219d ago

The fact that @Rookie_Monster found his comment post exactly in context with this topic is the best wft moment on this site in a long while for me. That some funny ish...

Rookie_Monster3219d ago (Edited 3219d ago )

This just keeps getting better. I found another post from Benni and he somehow was claiming another Number for his X360 RROD replacement collection.

Bennibop  + &# 160; 709d ago
"Lets not forget that also includes replacement 360's for RROD, so potentially the gap than that! I know I have 8 360s since the launch."
http://n4g.com/news/1316346...

So is it 3, 7, 8 ? How many RROD replacements do you really have, Benni?

LOL, you can't make this stuff up...well, unless it is pertaining to RROD replacements, then imaginary numbers do exist, apparently.

Bennibop3219d ago (Edited 3219d ago )

What's funny is if u check my live account you can see I purchased the machine at launch. Sorry 4 years have passed and I can remember all the details, I own lots of games machines and have trade games for various machines etc. I loving gaming and I own a ps4, x1 and pc and have no reason to lie, was just confused about the details because in reality more than one machine is an issue.

IamTylerDurden13219d ago (Edited 3219d ago )

@rookie_monster and stiggs

The fact that Rookie_monster sifts through ppl's post history from years ago is scary and creepy. Simply disturbing that he spends hours going through ppl's history in hopes that he will find some contradicting post or exaggeration or example where they misremembered so he can use it to somehow promote his company of choice in a glowing light.

Considering 1234556787743 ppl have stated in this very article that they've had 3 or more xbox 360 replacements i can only imagine how many other ppl he searched only to be disappointed.

Cupid_Viper_33219d ago (Edited 3219d ago )

@ Stig

"He belongs to that group of people who "bought like ten XBOX 360s man".

You know, the one that doesn't exist."

https://www.youtube.com/wat... like this guy who went through 9 of them? The video is only 5 minutes long it's a very good watch because the dude is pissed off and makes a lot of good points.

+ Show (2) more repliesLast reply 3219d ago
jmac533219d ago

I went through 4 replacements of the 360 and I remember on N4g people not believing me and thinking I was stealth trolling. I loved my 360 but some of the MS fanboys are ridiculous.

Monster_Tard3219d ago (Edited 3219d ago )

Well you obviously got caught in a lie, but I went though around that number. The earlier models had a 70% failure rate(hence why Microsoft put aside $1.15bn to make it right), So I don't know why people are surprised or find it hard to believe that some went through that many 360's.

+ Show (6) more repliesLast reply 3218d ago
3219d ago Replies(5)
SunnyZ3219d ago (Edited 3219d ago )

Really? The possible cause was the lead free solder drying out?
That does make sense. But why were they forced to use this inferior solder across the whole world?
Perhaps manufacturing costs from switching out the solder?

Meanwhile throughout the world MERCURY filled so called 'green' light bulbs are being pumped everywhere.

Europe would rather have a few billion mercury filled lights than a few million xboxes with lead solder.

What about all your millions of lead acid car batteries?

Hypocrites...

Godmars2903219d ago

This is the same company that's relied on replaceable regular batteries for wireless controllers when literally everything else uses rechargeables.

Rookie_Monster3219d ago (Edited 3219d ago )

Funny, my HD TV and Sony Blu-ray player still uses replaceable batteries for the remotes to control them. Along with 2 X360 controllers and 2 XB1 controllers, I keep 2 sets of rechargeable enoloop batteries and never worry about any of my controllers every needing replacement due to a dead internal battery or running out of juice when playing long sessions.

Trust me, with the anemic battery life of my DS4 controller, I do wish I can just swap out battery to keep playing wirelessly during the middle of Bloodborne instead of having to move out of my couch and come in close so I can use the USB wire to recharge the controller. It is call option, my friend..just like external HDD, EA Access and BC. It is not needed per say but those are sure nice options to have.

SmokingMonkey3219d ago

So you wish you could put 2 AA batteries in your Cell Phone for the same reason right?

Disposable batteries should be illegal IMO.

stiggs3219d ago (Edited 3219d ago )

@ Godmars290

Really? The asinine battery issue again...

$10 for a set of 4 rechargeable batteries that have lasted 6 years in my XBOX 360 controller. Controller always has power due to the set of backup batteries.

$60 for a new PS3 controller that lasted 3 years (dead battery). Controller is occasionally inoperative due to the need to recharge the internal battery.

Mmmm, which is the better deal?

Godmars2903219d ago

@stiggs:
Well, I could have gone with RROD, which had to do with fundamental manufacturing choices, like standard batteries in the controller, but thought that would be a bit redundant.

meanthyme3217d ago

My play and charge kit is confused by your nonsensical answer, surely it's rechargeable? As evidenced by it, uh, you know, recharging.

Godmars2903217d ago

Would that be the recharge kit you had to buy separately in addition to the console?

+ Show (3) more repliesLast reply 3217d ago
jackanderson19853219d ago

EU law required the removal of lead based solders which it seems they built the console on initial.... didn't realise how crap the solder was till later

also EU law does technically ban all lead products, car lobbyists put a compelling argument forward that no viable alternative exists yet so they've an exemption until 2020 i believe

SunnyZ3219d ago

Far out!

That is just mental...

How long do your computers/computer components last? Or are they exempt from this as well?

jackanderson19853219d ago

i believe computer components are exempt but not sure how long for. they're tryna cut down on lead based stuff more and more

Volkama3219d ago (Edited 3219d ago )

Well the EU regulations aren't completely unfounded, and the target of stopping people working with lead has some basis.

If a giant corporate entity is presented a toxic option or an ethically and environmentally responsible alternative, they will usually choose to claim the brownee points.

Hindsight is a wonderful thing though.

rainslacker3219d ago

I don't think they were presented with the option. As far as I know, it's mandated by law for certain types of electronics. Consoles fall into this category. I don't remember when this went into law, but I do recall that Sony started making PS2's with lead-free solder starting with the 9th revision(2nd gen slim). All Sony electronics have been lead-free since before the PS3 came out...but again can't remember the year they did this. They may have done it simply because they knew it was coming anyways, as the legislation was in the works for years. I think mercury is also being removed from the electronics manufacturing process.

I don't fault MS for using it, whether required or not. It's not a bad thing to be lead-free, and I personally use lead-free solder for when I do soldering. I do fault MS for not having better QC standards, and making sure that their product was reliable within industry standards.

It's good they fixed it without having to go to court, but they could have saved a lot of money by simply spending an extra dollar or two during the manufacturing process.

Anyhow, the option to go one way or the other usually comes down to costs. If the costs are minimal, then they would likely go for brownie points, but if not, they ignore the issue more often than not until forced to do so. Lead free solder isn't a significant costs difference, but requires more stringent QC.

deadpoolio3163219d ago

Console manufacturers are not allowed to use lead solder in consoles anymore because they are considered toys, Its like that everywhere in the world. Seeing as nobody had used the silicon solder until then, and from what has been said over the years MS was intentionally stingy with it

SunnyZ3219d ago

"Console manufacturers are not allowed to use lead solder in consoles anymore because they are considered toys"

Wow that's really messed up.
That logic I can see for like lead based paints ON toys. That stuff should 100% stop
But for 'toys' internal components?

Any kid retarded enough to break open their console and licks the motherboard is beyond help...

They do not need a whole OHSA commission helping to protect them, they need to be in a nice big padded room wearing a comfy white jacket with straps...

IamTylerDurden13219d ago

@ rookie_monster defending the xbox not having internal li batteries.

I literally never use my DS4 with a cord bc it's real simple, u have 2 controllers and u charge one while using the other and when your controller dies u swap it with the charged one so u always have a fully charged controller waiting. Who the eff plays while plugged, idk anyone on PS4. I actually have a charging dock so the only thing i use my PS4 usb slot for is the dongle for my gorgeous GTAV Pulse Elite headset.

Rookie_Monster3219d ago

So your solution is to buy an extra $60 controller and alternate. LOL, what about 2 player games like split screen Driveclub or LBP3 with a buddy? You gonna buy 2 more DS4 and alternate the charge as well? Ingenious solution and a much better economical solution than swapping out cheap rechargeable batteries. /Sarcasm LOL

gangsta_red3219d ago

Buy a 60 dollar controller instead of a 10 dollar pack of 20+ batteries.

"Who the eff plays while plugged, idk anyone on PS4."

Me and plenty of other people I know. I had session on Bloodborne where I had to leave the cord plugged in because the battery for the DS4 drains super fast.

BoriboyShoGUN3218d ago

Tyler I do the same exact thing! Both my controllers are always charged on my charging station and I've never had to switch out. My gaming sessions are like 4 straight hours tops though, then I get food or play with the kiddies. And the usb is only for my GTAV pulse elite as well.

meanthyme3217d ago

So when the battery won't hold a charge, what then ? Just swap it out right?

andibandit3215d ago

"I literally never use my DS4 with a cord bc it's real simple, u have 2 controllers and u charge one while using the other"

great solution when I play coop with my wife, no wait.. SERIOUSLY GREAT SOLUTION

+ Show (2) more repliesLast reply 3215d ago
rainslacker3219d ago

There's nothing wrong with non lead based solder. It just requires more heat and better application to keep the bond to the circuits in tact. However, once it's flowed onto the circuits, small amounts can melt with the heat generated by integrated circuits, particularly high speed CPU's and GPU's, which weren't terribly heat efficient at the time, and cause the connection to loosen. Over time, if it's not applied properly, then it eventually becomes brittle, as the dirt within the air gets pulled into the solder as it continuously softens and hardens again.

All consoles use non lead based solder nowadays, and the PS3 and Wii used it as well with no major problems, and many electronics and even PC parts are using it due to being more environmentally friendly and safer for those who have to make these products. The 360 just had poor quality control during it's manufacturing process which lead to a significant number of units failing. Even the newer versions of the 360 used lead free solder, and were pretty reliable. Even if they ran cooler than the originals, the heat produced was still high enough to cause the same problem if the manufacturing had been bad.

There is no way that MS wouldn't have known about the problem before release. Every engineer who designed the system and every factory where it was made would have told them the necessities for using a non-lead based solder. On top of that, MS had plenty of R&D to tell them it would be a problem as they put the system through the stresses. THe fact they still put it out without fixing the QC problem is their own fault, and while it's good they covered the expense, and owned up to their faults, doesn't excuse the fact they were willing to not fix an issue at the manufacturing level when it was certainly feasible. Non-Lead based solder was nothing new in electronics, and most electronics that use it have no major fail rates.

+ Show (3) more repliesLast reply 3215d ago
RomanPSX3219d ago

You took this info from the interview done by IGN. If off the great interview the only thing you can talk is the only bad thing that was mention. Sad. Yes the RRoD were bad but MS back their product with a 3 years warranty.

kaizokuspy3219d ago

That warranty was after a billions dollar class action lawsuit by consumers such as myself. The result was extending the 1 year warranty by 2 years, thus making it your 3 yr warranty and new x360 models to be shipped, zephyr, jasper to name 2 as well as a free month of xbox live for the inconvenience. When you are 18 and that console was your only viable option for your hobby at the time as all your friends had it, those 2 weeks felt like an eternity and we referred to the repair as the 2 weeks of regret.

MrCrimson3219d ago

yeah I remember the agony of going outside...I loved Graw 2/Cod4 so much; the agony, the suffering,...the sun burn.

Show all comments (197)
430°

Microsoft Will Be Debating Right Now Whether Xbox Consoles Have a Future, Says Peter Moore

It feels like the video game console is at a crossroads. With Xbox Series X and S floundering in the ‘console war’, Sony suggesting PlayStation 5 is approaching the second half of its life after missing sales targets, and uncertainty around the release of the Nintendo Switch 2, there is growing concern that the traditional video game console business could be under threat.

Create Report !X

Add Report

Reports

+ Updates (1)- Updates (1)

Updates

Changed from Pending to Approved
Community47d ago
TheEnigma31347d ago

It's obvious that MS is leaving the console biz. MS may have tons of money, but that doesn't mean they want to keep losing money on the gaming division to prove a point. Thanks Phil

crazyCoconuts47d ago

It's likely but not entirely obvious. The messaging is leaving a lot open to interpretation, and they haven't forked over their crown jewels to PS just yet.
It's POSSIBLE that the upcoming Xbox exclusives do so well they see an uptick in console sales and... change their mind??

Michiel198946d ago

I feel like it's way too late in the console cycle for that, by the time some of them are out we are 1 year further. I think a better bet is to maybe make them with next gen in mind and make them cross gen between this and the next as to give their next console a great launch if the games turn out well. I feel that's their best bet to stay in the console business.

GamerRN47d ago

You should pray they don't exit. If they do, you will see the collapse of the gaming industry.

Aloymetal47d ago (Edited 47d ago )

Here we go again with that false sense of relevancy for the xbox platform.
I told you yesterday that the gaming industry was fine before MS entered the space and it will continue to do even better when they're finally gone. MS is/are not the ones keeping this industry healthy, far from it and most won't even bat an eye if they're gone.
...And Having lots of money doesn't mean success it just means you can keep failing for a long time.

SeTTriP47d ago

Xbox was spearheading the collapse of gaming.

MrBaskerville47d ago

They will just leave room for another competitor. Maybe someone who is more succesful at competing.

UltimateOwnage46d ago

Nah. We might see some real competition again. Maybe from a company that actually loves gaming. Like Sega.

helicoptergirl46d ago

Ridiculous. Acting like MS are the linchpin holding everything down and if they let go, then gaming will be ruined and prices will soar astronomically and creativity will be stifled and thwarted at every turn. It's a fallacy. I'm not saying it's preferrable to have MS out of the console space, but I am saying that all this fearmongering over what will happen if MS were to bow out is overexaggerated and overblown.

andy8546d ago

Collapse? It was here before Xbox and it'll be here long after. What exactly do they do to benefit it? Barely any game output, theyve taken studios and made them worse and they've hurt it trying to make everyone move to streaming.

Bathyj46d ago

Haha.
I'm actually laughing in real life at that

Why exactly?
What are Microsoft contributing to the industry that will be missed?

They're just taking a slot that should belong to someone better.

My vote is for Valve and a Steambox.

GamerRN46d ago

Since you guys clearly don't understand how this all works, I won't explain it to you. You guys will simply see it if it happens, then you'll quietly sit there acting like you saw it coming.

But you can research what Pachter and the other analysts have stated...
🤷

DarkZane46d ago

If anything, Xbox leaving the industry is actually what will save it and make it thrive. They don't contribute anything good to the industry and if anything, any bad practices today, they're the ones responsible.

Take a time machine, go back in the past and erase Xbox from existence, you'd come back to a present where the industry is much better. Remove Sony and/or Nintendo though, there is likely not going to be anything left.

InUrFoxHole46d ago

@Aloy
With competition sony has failed to deliver a diverse generation. Has shifted focus to Gaas, has put the support of their vr platform into the hands of PC, has jacked up the price of their service, is moving you into day and date on PC... Be careful what you close your eyes to. If you wish for MS to be gone, sony is heading in the same direction with less funding

IRetrouk46d ago

Didn't when sega switched it up🤷🏻‍♂️

+ Show (8) more repliesLast reply 46d ago
Lightning7747d ago

Have fun waiting till 2040 somethin.

Charlieboy33346d ago

Have fun waiting till 2040 for Xbox to make a great game

itsmebryan47d ago

@theenigma
The same can be said if not worst about Sony. Who lose $2 billion of value, lose 26% of there operating income, missed sales goal by 4 million, and has no 1st party games coming out till next year? Console sales are not helping Sony. They are a much smaller company and how long can they afford to lose so much money?

Bathyj46d ago

They are not losing money. They make profit. They bring in more then they spend. It's a business thing. Get a grown up to explain it to you.

You know a dropping stock price is not like that actually had to give 2 billion to someone. That didn't sell their shares. And failed to meet sales expectations? Still sold over 20 million in a year. You must be dizzy from all that spin.

S2Killinit46d ago (Edited 46d ago )

Just making up stuff to feel better? I dont blame you.

S2Killinit46d ago (Edited 46d ago )

Whats crazy is that when some xbox fans were cheering the acquisition of a large part of the multiplatform gaming, they didn’t realize they were cheering on what was to pave the way for xbox to leave console space.

Oh the irony. Karma?

StormSnooper46d ago

True ^
Yup, they celebrated taking games away from others even though they weren’t getting anything they wouldn’t have got anyway. Now it turns out it was all a plan to end Xbox as a console. Heh 🤦

Profchaos46d ago

Exactly right everyone thinks Microsoft is willing to bankroll an underperforming division simply because they can afford it however that's not how these companies operate they might bankroll something for a year or two while not gets established however now is the time they bare expecting a return on the investment and it's clear Xbox is underperforming.

+ Show (3) more repliesLast reply 46d ago
rlow147d ago

Good article and this is not a duplicate. The link that @Maximus Prime shared is just a small portion of the full interview. This post is the full interview.

Times are changing quick, the same ol way the industry been is changing. Where people play is changing.

ChasterMies47d ago

“What I think Phil is doing is setting up some smoke signals that we're thinking very differently”

I’m surprised how slowly Microsoft is moving toward Xbox as a software platform. They usually don’t care so much about upsetting their customers with unpopular changes like they do with every other version of Windows.

badz14946d ago

yeah like they just very recently removed support for Android apps on W11 without much of a warning. simply because they claimed that not many are using them. Sony got a huge flak when removing OtherOS support form the PS3, I think the same should be happening to MS to for removing the apk support. such a dick move!

FinalFantasyFanatic46d ago

That is surprising, I know big companies can't move fast, but they're moving at a glacial pace, everything they've done with Xbox for the past decade has been moving at such a slow pace. I suppose they have money to burn with how big the company is.

derek47d ago

This "console market hasn't grown narrative " is overblown. The market has grown just not as fast as say smartphones. But so what? There is still money to be made in the business and just because Microsoft has failed doesn't mean the entire industry is facing sudden collapse. Gaming will be fine, every industry has to go through periods of restructuring. AAA games are made becuase its what attracts gamers the most and is where they spend the most money. (Demand/supply) Microsoft abandoning hardware should have happened years ago, they clearly lost interest at a base level in producing games and/or paying 3rd parties to back during the tail end of the 360 generation. Tired of hearing about the future of gaming, just make great games and/or invest in one's made by other to attract people to your platform.

hiroyukisanada47d ago

@derek Right! It's so obvious that all Xbox has needed to do is create great first party games like every successful console has done since the original Nintendo. It's not rocket science lol I have lost so much respect for Microsoft over the last 10 years and their rabid fanboys that do not represent their base as a whole. Literally just MAKE Great games and people will invest in your platform. It's not rocket science or excuses. It really is that simple lol
This victim mentality that Phil has instilled this generation has really turned me off the brand for good. Really enjoyed OG Xbox and, while I couldn't wholeheartedly support 360 due to that atrocious failure rate, they had some killer games and services. Ever since Gears of War judgement dropped in 2011 and they shifted completely to Kinect, it's been so bad.

Ninver47d ago

It all started going down hill after Don Matrick stated "stick with the xbox 360 if your don't have any internet.

That man singlehandedly destroyed the xbox brand then jumped ship as it was sinking 😂

DarXyde46d ago

Ninver,

Don had the look of a sleazy businessman, but I don't understand why that moment gets a bad rep.

They were super honest in that moment, and I have to say, it sucks that this is the direction the company would take, but it was such a mask off moment that really highlights their plan.

Nowadays, you have Phil, who isn't direct but is very much still going in the same direction.

What it comes down to, at least from my observation, is Don and Phil were/are just the messengers. Don took a dive following the backlash, so they repackaged the messaging approach with a new person to make it seem like the company is taking a new approach. Nothing has really changed.

So I don't think Mattrick did anything that he wasn't asked to do by his own higher-ups.

He's like a landmark really. Just a reference to a point in time when things got bad. In reality, it was Microsoft's vision for Gen 8 going forward that destroyed them, not Mattrick.

That's my read of things, anyway.

badz14946d ago

Don was honest, Phil is sleazy! don't blame just Don for that downfall, Phil was part of the team back then too. the one announcing the price for the xbone on stage was Phil, remember?

LucasRuinedChildhood47d ago (Edited 47d ago )

Reminds me of when the Wii U's poor sales led to speculation that consoles are dead. It's so repetitive and annoying.

Some people act like we're all about to switch over to cloud gaming when the internet infrastructure and data caps alone would take decades to accommodate such a change.

Google Stadia was shut down and died a horrific death just 1 year ago. lol

darthv7247d ago

If you are looking to something like the PS2 as the measuring stick... keep in mind that there was a percentage of units sold that were replacements for bad lasers and then you had others buy replacements because of model revisions. I'd venture a guess and say the real market saturation point is somewhere between 125-140m. And yes that includes handhelds because even those have users who invested in different variants over the coarse of their lifetime.

You can't truly use units sold as a measure of individual owners. you are right though, the market has certainly grown from something like the 8/16bit era to today, but nowhere near as quickly or as large as the smartphone/tablet market. You figure there are entire swaths of people who dont play consoles/handhelds but they do play on their phones.

crazyCoconuts47d ago

Agreed. I think if you look at the number of concurrent players playing the popular games of the time, it's always breaking records, not decreasing. Sure there are ppl that play on their phones, but a crap ton of kids and adults are sitting down at their computers or consoles to play. Are they all playing the same kinds of games i used to play? not really. But that doesn't mean consoles/computers are going away - they're gonna play games.

343_Guilty_Spark47d ago

It’s grown based on what. What PS console has ever hit 200 million? Even with Xbox doing poorly it’s the same customers who were already going to buy a PS console

derek46d ago

@353, Console sales are not the end goal but the gateway they're not the only measure of growth. You sell consoles to sell games and subscriptions to your platform and that has grown substantially since the ps1/ps2 generations. Revenue and profits have grown meaning the business has grown. Sony's concern is with their margins which have shrunk recently (some from the cost of producing a ps5 not decreasing like in past cycles, some from paying off the bungie purchase, some from growing development costs). So they cut jobs and will look to were they can save on development. Not saying that decision will be proven correct but this is a normal but unfortunate part of the business cycle and its happening across tech. You're talking about the addressable market, but as Layden said if you want to attract new people to console gaming then different games will have to be made then your traditional gta, cod, GoW etc that will interest them.

+ Show (2) more repliesLast reply 46d ago
CrimsonWing6947d ago

They don’t. TVs have Gamepass and everything’s on PC.

Show all comments (76)
190°

Former Xbox Exec Explains Why Microsoft Encouraged The Console War

Peter Moore has revealed how the console wars narrative helped foster a competitive spirit at Xbox.

Read Full Story >>
gamespot.com
Create Report !X

Add Report

Reports

+ Updates (1)- Updates (1)

Updates

Changed from Pending to Approved
Community632d ago
MIDGETonSTILTS17632d ago

For money.

And because brand loyalty can help you hold onto a market share without actually having anything new to retain said share of the market.

XbladeTeddy632d ago

Brand loyalty isn't helping, what's helping them keep market share is Gamepass (yeah I know you either love it or hate it but it's working well for them). They're just trying to do what Valve did with Steam. Games aren't their main focus. A platform for games seems to be their direction now.

MIDGETonSTILTS17632d ago (Edited 632d ago )

We’re talking about the Xbox 360 era, you dodo bird.

Ie, the lead up to the Xbone’s drought. Brand loyalty 100% kept Xbox afloat between the Halo/Gears era and the Game Pass era.

When they promised for a decade that “the games ARE coming”, were they planning Game Pass at the time, or making promises to break (and relying on blind loyalty to tolerate it)?

Lightning Mr Bubbles632d ago

That era was insane, might be the reason N4G even exists. I still remember Peter Moore would show off tattoos of each exclusive Xbox would steal from Playstation 3. And the N4G community was on fire, each story would get like 300 comments of fanboys fighting each other.

darthv72632d ago

...and the open zone was like the wild west

Godmars290632d ago (Edited 632d ago )

How come that "competitive spirit" never translated into regular production of games? Not even talking quality games just games in general.

There were like 2-3 game droughts during the 360 era alone.

Bathyj632d ago (Edited 632d ago )

The Xbox OG was a great console. They were hungry, they wanted to break into the industry. The hardware was great. They kept that drive for a while with 360. It started strong, with good games. But they lost their vision and direction and games took a backseat. And they never recovered and have had lacklustre output ever since.

And I can pinpoint the exact moment it happened. E3 2009. The day Kinect was unveiled. It was literally the time Xbox lost their way. That's a long time to be so bad at something and still in it. They hardly realeased a game after that and we thought the next gen launch would be stacked. It wasn't.

XBOne was their worst console for games releases and again we thought the next launch would be stacked. Again it wasn't.

I swear if it wasn't for their Trillions of dollars there's no way they could still exist in this business. Is that a good thing? Should we cheer for a rich kid whose dad bought their way into a team when they can't perform?

Now they want to turn gaming into a bargain basement bin because they can't compete in quality and they can't compete selling games, so they want to starve their completion out or force them to follow suit. They're buying up everything they can to win their war of attrition.

I'm nearly 50, been gaming over 40 years and I think this could be my last gen. I'm glad this is happening now towards the end of my gaming, not the beginning. If I was starting now gaming wouldn't have been as big a part of my life as my was. Just not into the direction it's taking.

Godmars290632d ago

They were arrogant.

They may have been hungry, had an apatite, but above all they were arrogant.

Thought that as a major PC company they could easily move into consoles, take the #1 spot from Sony the way they had from Nintendo, then move consoles towards PC. That's where they lost their way; not being focused on consoles in the first place. Kinect, an unfinished add on they intended to make the main system, was just the cherry on top.

FlavorLav01632d ago

Amen. I’ve been saying the same thing to my buds. Feels like I’m aging out of my lifetime favorite hobby. Time to find new things to care about in between the long droughts of high tier titles I remember all 3 major console manufacturers (4 if we’re including Sega) making for us to enjoy. The 3rd party stuff were always the side dishes for me compared to many of the big amazing 1st party IPs we came to know each company for. Sony and Nintendo seem like the only ones truly still running with that torch the best they can.

Bathyj631d ago

Typical arrogant head in the sand Microsoft fan response. In case you're too dense to notice I didn't always game on only PlayStation. I was on Xbox from the start. I bought all consoles. Not my fault they are an absentee landlord. Can't provide for the platform they made.

The only good thing you guys can talk about now is gamepass and the only good thing you can say about that is that it's cheap, not that it's good. I don't want cheap, I want good. So no need for Xbox. And I'm not alone. Why does that disturb you?

You're right but, when PS6 rolls around I will likely still get it cause at least someone is still doing games the right way and that should be nurtured.

High quality, high frequency. No gamer can deny that. If you do youre just painting yourself green.

Lightning77631d ago (Edited 631d ago )

"The only good thing you guys can talk about now is gamepass and the only good thing you can say about that is that it's cheap, not that it's good. I don't want cheap, I want good. So no need for Xbox. And I'm not alone. Why does that disturb you?"

No you got it all mixed up. You were the one complaining about what MS is doing and there direction then you said you were going to quit gaming because of it. Sony's following suit to some extent. Did you not say that? You're just complaining, about things just whine. You said Gamepass isn't good and it's bargain bin games. Any rational person can see that's it's not. You don't gotta shill or fanboy out for gamepass to see that it's generally a good service. Unless you call, Naraka Blade: Blade Point: TMNT As Dusk Falls upcoming high on life plus more bargain bin games. Is Guardians Of The Galaxy Bargain bin game? How bout Redfall and Starfield next year those bargain bin games? Wo Long also? It's a Mix of 3rd and 1st party stuff. Everyone likes Stray and it's a 4 in a half hour game. Luckily that's on the premium because 30$ is hefty for that type of experience. is that bargain now? How bout Sifu? You live in a glass house You speak from inexperience and hate. You need to develop self awareness in the stuff you say and stop speaking from angry emotion. Your not making sense.

"You're right but, when PS6 rolls around I will likely still get it cause at least someone is still doing games the right way and that should be nurtured."

Well you just admit it you weren't going anywhere like I said you weren't. See you not doing nothing.

"doing games the right way." well weren't Sony fans kicking and screaming whenever Sony announces they're putting their games on PC? I'm glad you're finally accepting the reality of things, that Sony isn't your best friend, but a buissness, that's like making money.

MIDGETonSTILTS17631d ago

Try a PS5. And if you didn’t have a PS4, then they have a great upgraded back catalogue ;)

+ Show (3) more repliesLast reply 631d ago
VenomCarnage89631d ago

Because it's easier to smack talk the competition while just pretending you are a legit competitor. That way those who don't know better can pick that side and defend it for 20 years straight, despite still not being given games on a regular basis

Godmars290631d ago

To their credit MS has bad mouthed Sony or Nintendo. Just kept insisting that they had the best gaming platform while typically having nothing that really lived up to the claim. Even now it seems the best they can do is buy 3rd parties.

Their fans on the other hand, people some idiot marketing person chose to actively whip up, is a whole other thing sadly.

Show all comments (19)
40°

Peter Moore on the future of sports and the history of games

From GI.biz: "As an executive at Sega, Microsoft, and then Electronic Arts, Peter Moore was unquestionably part of the games industry for the better part of two decades. Then he left for the world of sports and the chance to be CEO of his favorite childhood football team, Liverpool FC.

After three years in which Liverpool enjoyed considerable success and a Premier League championship, Moore stepped down and seemingly returned to games with an executive appointment at Unity and a board position for mobile publisher Nifty Games."

Read Full Story >>
gamesindustry.biz
Create Report !X

Add Report

Reports

+ Updates (1)- Updates (1)

Updates

Changed from Pending to Approved
Community931d ago