In this post I will be talking about and showing you why and how Activision does not care about their games or consumers.
Before I continue I would like to point out this is more of rant and it based on me and my friends experiences so therefore please keep an open mind when reading this and what you think afterwards is up to you.
Over the past couple of years me and a small group of friends contact Activision support with ideas or general questions about Call of Duty and how they could improve the game play or other things.
The first thing I would like to point out for a company who are famous for the FPS Call of Duty they really have no idea about guns for example; (this is taken from my chat records from Activision support.)
Me: "I don't know how much you know about weapons, but I would like to report a problem about the P90"
Activision support: "Okay what seems to be the problem on P90?"
Me: "The P90 holds 50 bullets and the magazine is specially made for the shape of the P90, so I would like to know how it is possible to have an extended magazine on the P90"
Activision support: "Is this for Black Ops 2?"
Me:Activision support: "Or MW3?"
Activision support: "Let me check it"
Activision support: "Thank you for holding; you can have an extended magazine on level 24"
Me: "I know that but I what I want to know, why did Activision or IW decide to put extended magazines on p90 when it not possible since the magazine is specially made for that gun"
Activision support: "I am sorry bit we have no information why it was put on that weapon"
This is proof that they only don't know about weapons it also proves that they don't know what game you’re talking about (I didn't know the P90 was in Black Ops 2.
You would think a big company like Activision would actually get people in how know there games inside out and know more about weapons.
My second point about Activision support is that they don't listen, (I will try to explain this bit part best as I can) When you go onto support they ask you for your gamer tag and chat console and afterwards you explained your problem etc. you get a summary of your log. I always say Xbox 360 because that what me and my friends play on a lot of times they my console down as PS3 when this is simply incorrect and I often have to reply back to them just to get it changed.
My next point in this blog is that even if you point out a problem with one of the games they quickly change the issue to resolve even when the problem has not been fixed. This proves that Activision are lazy and just care about money.
My next point in this article is that Activision support lie to their customers just read this if you think I am lying;
Me: "I would to know why after a while you let your cod games get run over with hackers"
Activision support: "We are looking in to that matter as of this moment we are tracking the hackers and having some resolutions for this hacking problem we also ask gamer's to report hackers to us so we can check it".
Activision support: "May I know what type of console you are using?"
Me: "like I said earlier Xbox 360 and with mw2 and earlier it not possible to report hackers though".
Activision support: "Yes but now gamers can report hackers in game for Black Ops 2."
Me: "I know that but why isn’t anything be done about it on cod 4 or mw2 since there no way to report them"
Activision support: "If ever gamers can contact us to report cheaters so we can investigate it"
Me: "You know how long that would take have you actually checked cod 4 lately 9 out of 10 servers have hackers on it and it makes the game unplayable"
Activision support: "We are already aware of this one and we are currently working on these hackers".
Please not they said there working on the hackers, yet you still see plenty out there how about adding an anti-cheat system, that would least improve COD even if COD was improved a little bit it would be better than no improvement at all.
My last point on this blog is that they keep growing more successful (mostly because of COD fan boys) yet Activision won't splash out the money for some better servers that will reduce the lag and support a wider bandwidth yet instead on the support page they tell you to disable your firewall, (who in their right mind would do that!).
My final thoughts for this article is, if Activision was not so successful would they actually start listening to their consumers and would they actually be willing to fix their games or would they continue to be lazy.
I am willing to hear your thoughts on this blog and weather you had any similar experiences with Activision support or any other company.