Xbox Live Class Action Lawsuit Worth Pennies, Not Millions

Gaming Steve writes: "When you join Xbox Live, you agree to a contractual Terms of Use that you must agree to in order to join. Those terms include downtimes as necessary and paragraph 16, where you accept limited liability and no warranty.

Xbox Live users are subject to downtimes, regardless of reasons or causes. Basically, if Microsoft provides the service that you pay for, you have no other say in the matter.

And even if Microsoft is liable for the downtime, the actual refund amount may shock you."

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ktchong3964d ago

companies always put all sorts of unreasonable craps into product contracts to protect their own interests.

MOST of them are actually not enforceable in the court of law.

zafeiriou3964d ago

Tru Dat...

"Should you fail to register any of the evaluation software available through our web pages and continue to use it, be advised
that a leather-winged demon of the night will tear itself, shrieking blood and fury, from the endless caverns of the nether world, hurl itself into the darkness with a thirst for blood on its slavering fangs and search the very threads of time for the throbbing of your heartbeat. Just thought you'd want to know that.

Alchemy Mindworks accepts no responsibility for any loss, damage or expense caused by leather-winged demons of the night, either."

Alchemy Mindworks Terms of Service.

Ru3964d ago

Get Lives People MS dont owe anyone Nothing for the wee bit of downtown MOVE ON!

Sayai jin3964d ago

I agree. People that had excessive downtime can be cpensated with extra XBL time to make it balance out. When our cable goes out, you do not get extra cable time or the cable does not give you money.

HuntTheWumpus3964d ago

A couple weeks out of 5 years and people act like it's the end of the world.

I hope the lawyer fee's bury these people and teach them a lesson to sue for ridiculous things.

GodsHand3964d ago

$0.82 or a free game?

Tough decision.

NEO_X3964d ago (Edited 3964d ago )

A company makes you sign a contract saying that the service you pay for may not even work for whatever amount of time and you still are not liable for a refund. Microsoft should really be doing more for there customers I think they should give everyone at least 10$ worth of ms points. it wouldn't even make a dent in there pockets and if anything would encourage people who haven't used the service for live games to start.

I do agree that 5 million is a little much but what i was saying is they could do a little more to offer a appology like maybe this month is free and here is some (more than 5 dollars worth) MS points.
p.s. Im 21 not a kid and old enough to remember hunt the wumpus (which was awesome major props to ya even if you disagree with me :)
I just get annoyed because although I do not have a 360 ( i have ps3) a lot of my close friends do and when they have to pay for a service which screws them over I get mad

sorry for the rant

HuntTheWumpus3964d ago

Maybe you haven't learned yet that thing's aren't guaranteed in life. The reason MS has this type of wording is for exactly the reason this article discusses. They are out for 2 weeks and sue for 5million dollars. Do you see the problem there?

This wasn't even a system wide problem and it's not like you can't play offline or even do something else with your time. I worry for people that this is their major focus in life.

The Killer3964d ago (Edited 3964d ago )

wat do u think 360 owners do in their life??
all they do play non-stop halo 3 and mass effect etc online!
xbox live users isnt the normal gamers! they r the die hard core gamers who spend all their time on getting higher score in xbox live and when it goes down in holiday season for 2 weeks what do u expect them to do??


besides if they pay $0.82 for around 10M users that will cost then around $8M which is cheaper for them to just give a $5 game to all users, MS is very greedy! at least they should make it $10 game if they cared for their customers who pay them yearly $50!

Jo0j3963d ago (Edited 3963d ago )

...the typical Sony Fanboy.

''all they do play non-stop halo 3 and mass effect etc online! ''
-last I checked Mass Effect was a single player only game.

''besides if they pay $0.82 for around 10M users that will cost then around $8M which is cheaper for them to just give a $5 game to all users, MS is very greedy! at least they should make it $10 game if they cared for their customers who pay them yearly $50!''

-so let me get this straight, according to you, if MS paid the actual amount for the downtime it would cost them $8.2million. Instead, they will be giving out a free game costing them $50million. How does that make them greedy? But wait, that's not enough for you (as such a concerned, devoted 360 owner, right?), you want them to pay $100million. You can't be serious...calling THEM greedy. GTFO.

Rocko3961d ago (Edited 3961d ago )

is when I can't play COD 4 on my PS3 for days. Yesterday I was lucky to get into a lobby and even if I did it froze at the countdown. Today I couldn't get past the main menu b/c I had to stare at "downloading game settings" for over an hour before I gave up and popped in the 360 version. But my point here is that all the crybabies need to shut the f**k up. Its just a little downtime. This is the first time I've ever had an issue and it was minor. I couldn't sign into xbl for a few hours, so I played some Bioshock.

*note: I have both version b/c I have friends on xbl and psn*

+ Show (1) more replyLast reply 3961d ago
CNIVEK3964d ago (Edited 3964d ago )

And I said the same thing, almost verbatim, in previous posts concerning this issue....go check them yourself.

EDIT: LOL, as usual, some spineless, moronic Sony fangirl disagrees with 100% pure fact...truly pathetic.

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