Richard Browne, GamesIndustry.biz- "The real cost of used games is the damage that is being wrought on the creativity and variety of games available to the consumer, and it's directly a result of these practices. Developers and publishers alike now spend many hours working on constructs, systems and game design elements to try and eliminate the churn of a game.
Whether this be online passes, copious amounts of DLC, or gating mechanisms, one thing is for sure - it doesn't benefit the consumer. Do I really want to have to type in a token code when I buy a game? No, you've just added annoyance and friction to my experience. But more to the point - do I really want talented studios spending their time designing and implementing this rather than polishing the game? No, I really don't. But there's a much bigger, much more expensive way of trying to stop churn and it's the one that everyone has flooded to."