Unhappy Xbox Live users demand compensation

XBOX360 Fanboy writes: Xbox Live is still borked (we're going on a week now) and It's getting to the point where we expect and accept the service to act unreliably wonky. But not everyone is willing to be so understanding, as a general cry of dissatisfaction is erupting all across the internets and some are demanding compensation.

[Mr_Kuwabara]

Hmm I guess the Administrators of the Xbox.com forums aren't very happy about there revolt.

Say no to censorship!

[BrianC6234]

I don't blame them for being mad. If you pay for something you should be able to do it when you want to. A lot of people have vaction time right now and want to play online. Microsoft better do something to compensate them. At least if the PS3 network has problems like this gamers didn't lose anything since online gaming is free. IF you want to charge for it you better be up. I'm not bashing Xbox Live, just saying if gamers pay for it and can't get on they should get some money back.

One good example is cable TV. If my cable goes down for a couple hours I won't demand compensation. But if it's up and down for a week and I can't really watch it I'm going to expect money taken off my bill.

[Sarick]

If someone wanted to cause MS Live disruption they'd target the peer-to-peer capabilities. Live being as complex and large would make it an easy target. Since it's mostly a unified peer-to-peer service one exploit/flaw could cripple the whole network in one or more reign.

The resulting customer backlash would be something like what we're seeing today.

IMHO, If this is the true cause of the disruption i'm sure MS would be hard pressed to announce they've been disrupted by 3rd parties.

@edit For the disagrees. Please explain why you disagree. Do you feel live is infailable given the current situation? I'd really like your honest opinion.

[Shadow Man]

I try xbox live for the first time yesterday and i couldn't log on to the market place, but i was able to play halo online.

[marinelife9]

I'm wondering if someone is hacking the Live network? Sony sold just as many PS3's over the last two months and their service is just fine with the influx of new devices.

I don't blame them though. I would ask for compensation as well. Microsoft should refund everyone the cost of the month of December. At least give it to them in live points so MS doesn't lose much.

[mikeslemonade]

And all the xbox fanboys here are defending something that is a bad thing... The free PSN has never had an issue that lasted this long.

[Blackfrican]

I DEMAND A GAMERPICTURE!

[shortax]

Yeah, that 96 cents refund will probly help fund my retirement

[AdolfBinBush]

xbox forum was on fire 2 days back, real freakin riot lol.

[power of Green]

They should turn off their 360's and wait. lol

The sky is falling the sky is falling. They better get this fixed the PS3 fanboys have been through enough with this issue its not fair for PS3 fanboys to suffer because of XBL.

[Blademask]

:)

[Mr_Kuwabara]

Turning off the 360 doesn't fix the problem. You're paying for a service and even though it is understandable that it may fail on you, you still have to show confrontation towards the service that you pay for because if not, they'll just step on you like corporate lap dogs.

What if this keeps on happening throughout next year? Are you going to advise other fellow Live users to just turn off the 360?

That attitude of yours is going to be a big problem in your life. If you let other people step on you, they'll just going to push you around, take you for granted.

In my college, they were going to raise one credit from $160 to $175, (Effing $15 dollar diference!!) and we as students didn't want such thing so we revolted on those bastards and we won (Well they still raised it, but for $165 but you gett he idea) so it just comes to show that we "the minority" can make a difference on a company/school etc.

Peace.

[MADGameR]

Microsoft is going to suffer in 2008. SONY's year will begin 2008!

[mesh1]

SEEing how crazy sony fans are i can betany thing 90% of those complaints are sony trolls whining just fact they are really liek rabid dogs .

[BrianC6234]

"SEEing how crazy sony fans are i can betany thing 90% of those complaints are sony trolls whining just fact they are really liek rabid dogs"

So what you're saying then is Xbox gamers are either too dumb or too timid to stand up to Microsoft and demand compensation? If you pay for a service and can't use it you at least deserve some kind of compensation. Even if it's just some points added to your Xbox Live account.

[Sarick]

Please stop using the fanboys argument to scapegoat. I'm sorry but this isn't PS3 players complaining about Live it's your fellow xbox supporters. Stop blaming everything on the competitions fans.

Your a Live subscriber defend your fellow supporters and stop blaming others for the obvious. Live isn't running correct. You should be demanding service compensation. I can understand your comment if your anti-xbox but seeing as your a fan of xbox i'm baffled.

Your in essence telling people to leave or accept these disruptions.
Support your fellow live buddies and help them get compensation.

[Real gamer 4 life]

And then there own fanboys talk about PSN, well atleast PSN never crashed on me.

[Darkiewonder]

500-1000 points. but my guess is 500pts.

[gta_cb]

thats cool with me :) some new stuff i wanted from Marketplace :)

[AzaziL]

I demand free service, at least a few months!

[molotov99]

hopefully 800 points to download the new halo 3 maps, but more would be great.

[gta_cb]

funny thing is i would love some free Microsoft points or something as i do want some extra content off Marketplace so your disagrees are completely SH!T haha!

[UnblessedSoul]

You get what you pay for, I guess that doesn't work no more

[Forbidden_Darkness]

i doubt M$ will give 1 M$ point let alone 500. lol.

anyways M$ should have been ready for the holidays, but they enjoy waiting til it actually happens.lol. but idc i have my PS3 and PSN which have not failed.

@power of green: shouldn't your name be Power of Red to better suit your consoles failure? and how is PS3 fan boys suffering, were actually enjoying watching your crappy live fail.lol

[power of Green]

PSN is designed differently. Not enough people buy games on that platform anyways so any "one" dev's servers will never be overwhelmed due to poor game sales and non unified stats etc. lol PSN isn't even half the service lowl(doesn't have half the advanced features and services or fanbase for that matter(you get what you pay for indeed).

Forbidden_Darkness, go *Wait b3yond* somewhare else.

Like saying my Honda never needs to be worked on.

[gamesR4fun]

Nah we get the best service for the best games look at Warhawk R/fom they blow away anything else online. Now with Midway in the game things only keep getting better. Dedicated servers help us play others around the globe pretty much lag free! And the good games always have lots of players all the time...
Nope I cant say psn has done us wrong in fact it just keeps getting better. The fact is after we get in game xmb let alone Home Live will have lost any edge it had.
Hopefully tho M$ will step it up and improve its system maybe even patch up the huge holes in its security and give it for free....
But Im not holding my breath lol

[Boink]

I will be calling in to get compensation.

but as of yet everything has been ok.

[power of Green]

I'v had some issues last night. As with many services I know sh*t happens.

My Comcast cable has issues sometimes. I have cable high speed internet but you sure in the hell won't find me bashing Comcast high speed internet praising AOL due to its more stable nature(phone line connection type, not as advanced though)as PS3 fanboys are doing.

[killinet247]

i used to have comcast internet but it was down half the time and i've switched it to verizon and its never gone down in an entire year.

[Spike47]

I've just had it with you're bi*** fanboyism.

the amount of people playing online does no mark a difference.

MS has and will never have the quality of SOny's systems or products.

The xbox 360 burns up with the RROD and LIve sucks aswell now.

They make headstarts with their crappy products that are put together in a rush and say" hey we got halo".

Power of Green, while you're waiting for you're CRAPPY LIve to work better I'm playing online and having fun.

NOt that it matters, you will still bash the ps3 anyway even with all those tons of games u claim the 360 has.

Funny how immediately you had to bash the ps3 fanbase. Don't bash others because you KNOW YOU PAY FOR CRAP.

[Led Zeppelin]

are a hypocrite. You're criticizing him for being a fanboy, but all you are is a fanboy too. Get over yourself.

[molotov99]

"Funny how immediately you had to bash the ps3 fanbase. Don't bash others because you KNOW YOU PAY FOR CRAP."

funny because back at g4's forums you were bashing the 360 left and right.

[Meus Renaissance]

Live is down? No wonder POG is camping here. Damage Control.

If PSN was down, that Sony blog would be in meltdown but still it wouldn't this amount of bad publicity because its Sony first network infrastructure, they know they can't get it right first time round so thats why its free, and because of that, not many people will expect to have a perfect server. However, Live - you're paying money to have the service. In the terms and conditions of any service, if the provider is unable to maintain that service for reasons not of the fault of the user then they are deserved of a refund. I'll have to check if Live has similar T&C.

[StateofMind]

Sony wouldn't delete any comments about it either.

[Nicosia]

Point would be a good idea, or just give me Metal Slug 3 :P

[blade206]

wow and i thought xbox live was so great well you get what you pay for

[dachiefsman]

well don't be misinformed...some of these people are here are just being a little extreme since they can't get their Call of Duty 4 or Halo 3 fix.

Xbox Live has been a great performing service for the past three and half years for me. It may have had some issues but they were nothing more than a hiccup. People need to calm down and take a step back. Sometimes Sh1t breaks or an unexpected issues occurs....its life!

[Sez]

wow. look at all the sonyfanboys upset about live. not people that own 360. you would think with all the post on this subject more 360 fanboys would be the ones complaining.i pay for ff online and WoW. both have the worst lagg at times. do anyone of these services compensate their customers.NO. but you pay more for both games. but yet again sonyfanboys only act like MS is the worst and only they have problems like that.i am not denying it's not a problem. but sonyfanboys are making worst than what is really is.

[marioporter]

In the five years that I've had XBL, this is the first time anything like this has ever happened. I think I can suck it up. If the worst thing that's going on in your life is that XBL isn't acting the way you want it to, tough.

[metallbizkit]

I've had it just as long and I was thinking the same exact thing. The only other times I can even remember the service being down were for scheduled maintenance preparing for a Fall/Spring update.

[lawman1108]

MS sold soooooooooo many 360's at Christmas each with a free trial of Live that it slowed the whole system down. THAT in turn means bad PS3 sales news for Sony. "Boo-Hoo"

[TheBeginningOfTheEnd]

go outside, play some basketball with your friends while you wait for this to be over. get a girlfriend even.
so many things you can do while you wait. so now that your xbox live is down take a chance and get off your couch and out of your basement and breath some fresh air.

thats what ive been doing since mine is not working at all. and i feel great. wooh.

[Dr Pepper]

...outside?

What is this place that you speak of?

[fopums]

that kind of comment here on n4g? lol, keyboard warriors are like vampires....a touch of sunlight and vooosh!

[TheBeginningOfTheEnd]

how can i explain it... well you could get shot outside but your homemade mark VI spartan armor would protect you.

[metallbizkit]

Yours isn't working at all? My brother hasn't been able to sign on for about a week, but I haven't had any issues. I told him to call 1-800-4MY-XBOX, but he is lazy.

[CNIVEK]

They can't, don't, and WON'T guarantee a flawless service, 24/7/365. Anyone who expects that, is plain ignorant...and obviously not a bill-paying, home-owning adult. I've been a subscriber to LIVE since December 2002, and this is the FIRST TIME such a long period of INTERMITTENT disruption has ever happened. They have been working to fix this, and will do so, but they owe NOBODY more than that. Fact is, this is only a partial disruption of the full service, and hasn't even affected all areas of the world. I've not had a single day since the 23rd, that I couldn't play on LIVE. I HAVE had trouble sending messages, booting the first 3 blades of the dashboad (the only 3 connected to LIVE), and some trouble joining matches on COD4. That's what the MAJORITY of people are experiencing...if anything. Some can't initiate/transfer accounts, but that's because MS has such tasks disabled until it's fixed (DUH!). The thing is, MS likely WILL do something to help save face with this inconvenience...but they don't have to. Besides, how exactly would you expect them to know how much to compensate, and to which individuals? For my part, I've been deprived of about 30% of what's available through LIVE, for approximately 6 full days. At .14/day, that's .84 , x 30%...they owe me a whopping .25 !!!!!! ZOMFG, MS IS RIPPING ME OFF....PAY ME MY QUARTER NOW BILLY GAYTE$ !!!!!

Nuff said... :o

*EDIT LOL, what spineless morons disagreed with me?

[Legion]

I'm not the guy that disagreed with you before, but I will now. Financially I have lost nothing really, as there are times that I don't use XBox Live. i.e. when working, sleeping, eating, etc. But seeing that my time is precious and it is difficult to find chances to free up the time to really enjoy my XBox Live, this has been the worst of times for this to happen.

I am still an avid XBox Live supporter. The service has been next to brilliant my time spent with it. Which happened to be the first month it came out. As a matter of fact I bought Live and created my Gamer tag the day before I was to deploy to the desert for 5 months. Knowing full well I wouldn't be able to use the service but wanting to get my Gamer Tag so that nobody bogarted it before I got back. (quick mention, I didn't get any supposed free virtual coinage for being a Live member since the beginning like they claimed was supposed to happen)

But I have experienced the best on-line system with Live that I have ever had with my computer gaming years and my dreamcast days even. (I even have the old Saturn online hook up)

My system is working today... I wasn't able to get on-line last night to talk with my daughter but today I was lucky enough to get on so she could ring in the New Year with me virtually on the Live Cam. (sad thought but, yes... I passed on the night of party to expect my daughters video cheer.) So that experience was not lost for me luckily. But I have had so few moment to get on-line with my friends from the states and these 4 day weekends have been a great opportunity that has been basically lost for the most part. Other things I can and ended up having to do, but not what I looked forward to.

Does Microsoft owe me something? Financially...no. Morally, emotionally... yes. I understand that no service is absolute and will have it's issues, and I deal with that every day with my internet provider and television service. But, I do not label XBox Live as just another service. It is a community standard, a family of friends that have gotten together to meet every day and socialize. This is liken to keeping you from being able to visit with your friends or family. If it was something as simple as just an internet connection then so be it... but this is something more, isn't it? Isn't this why we that have been affected are so up in arms? Because for the most part we LOVE the system, we need it! And we get lip service from Major Dork and the company catch phrase... "we are working on it...". This isn't Sony crap where you expect that kind of lip service and lies. But we get little attention at all from our own website!!

Damn it... do something about it already. I don't want another week or 2 wasted on hearing more "we are working on it..." crap before the world falls in. Am I angry...? Hell yes, I'm still an avid supporter of the system and XBox Live... but enough is enough, get the right people in to do the job. Make a PROPER address of the situation and fix the media issue that this is creating.

And for you PSN idiots, go play your system already... I don't care if you only have 1 or 2 games worth playing. Go PLAY them!!!! PSN is NOT a true on-line experience and pales in comparison to what Live can give, even with this hiccup that we are suffering through currently. Get over it...

*JUMP* I am now off my soap box. (but carrying it around with me...!)

[power of Green]

Its a shame a gamer that spent $50 for 13 months of XBL gold will have problems playing multi-player for a little over a week.Lowl.

Go wait b3yond in the PS3 threads

EDIT#22, Let them vent they're obviously venting and getting revenge because the world/industry declares XBL is the best console service gaming has to offer. If I were a PS3 fanboy I might be on their malice/spite/revenge banwagon too if I had nothing better to do that is.

[AllroundGamer]

with your behavior, i wonder how you've got your parents to give you the 50$ :D must have been Cartman style: Moooooooooom? but, but, but mooooooom?!?

[360sucks]

you must work for microsoft
or you like people 2 disagree with you
XBL xboxlive = XBD - xboxdead

[Legion]

All three of you guys are idiots.

[rofldings]

Wow, the microsoft damage control team is in full swing. How much commission do you get, Power of green? If this were the PSN network down, you'd be all over it. However since it's your "superior XBL" that's gone down you now have to resort to insults, right?

[Meus Renaissance]

I did some research.

http://forums.xbox.com/1761...

[CNIVEK]

...but something that can be accomplished with a 5 second Google search, IS NOT "research". Besides, nothing in that T&C applies to this. :o

*EDIT Oh...so you found out by "research", what I'd already stated in my post at #17, using COMMON SENSE. ;)

[Meus Renaissance]

Well Google will just find you the link. You then need to read the terms and conditions searching if any of it can be interpreted by law to relate to this "downtime" which is basically shutting out users of their paid content like movies and Arcade games.

Then I read the other pages that linked to the terms and conditions. It took me a few minutes. So its research, just so people think they have a right to demand refunds - it proves that they don't.

[Meus Renaissance]

My come back is..

People are more inclined to read my posts, hence yours would probably be ignored whereas mine noticed. So although you might have stated similar, I provided links and well..I have a better avatar also, so..there!

*runs away*

[AllroundGamer]

today XBL is going ok (COD4 is lagging, but it is quite playable), but i couldn't log in for about a week, talking of quality service...

[gamesR4fun]

Rented it for a week the online was bit too laggy for me so I bought ut3...
I hear they fixed it now but wife says no more games till we get the xmas bills sorted lol.

[jack who]

off with thier heads....

[Sez]

by all these post by sonyfanboys. i starting to think maybe all the games that are out for the ps3 must not be as good as sonyfanboys was claiming they are.i mean look at the constant post about the 360 instead of buying and playing games. i guess blu-ray is not needed for gaming if sonyfanboys are here posting crap about the 360 instead of playing games.

[Mr_Kuwabara]

The hell does Blu-Ray have to do with this? I buy and play games, but now I'm here, online, on N4G. What are you doing? (Exactly, and you don't have to answer since it's not even necessary since it's a dumb question to begin with)

[bruiser81]

How can you acuse ps3 fans for doing something that i see 360 fans do all the time, if you dont want your system trolled then dont troll others its as simple as that

[molotov99]

vega 75

logically speaking your right, why are there no wii fanboys here

[DJ]

Who have had to send in their 360s for repairs, and never got compensated for the weeks (or even months) spent not using their Xbox Live Gold service. I don't expect Microsoft to do anything about this either.

[Snukadaman]

xbox gives you a card for one month free for xbox live when you return your RROD xbox...you should research before you post idiotic nonsense.

@gololo...whut?

[Sez]

thats funny. because i know two friends that had the RRoD. and not only was they compensated for the problem. but they got a check for back for what they spend to get it fixed thru MS because their warrenty had expired(before the 3 years was extended)
yet when we all went thru thr dre problem with the ps2. i and many of my friends just got the shaffed from sony.

[gololo]

@Snukadaman
I never got that and my xbox once :(

[Snukadaman]

No problems as we speak...I hope people who want compensation get their 18 cent checks quick...they need satisfaction asap.

[ChaosKnight]

How about reading a book or something? Take a break; if you complain when there is an error or a crash, it's obvious you need to do something else with your time... maybe get some exercise? Nothing is perfect; if there is an earthquake and you end up scared... do you ask the Earth for compensation? No! You suck it up and wait for a better day! Although I haven't noticed any problems with XBL in awhile... maybe that is just me.

[Led Zeppelin]

that the people who are getting most worked up and excited about this are the Sony fans...

[CNIVEK]

For those who love the service, and understand that downtime is to be expected, this is no big deal. I've got $250 invested in LIVE so far, and MS would only owe me about $2 in total "loss of service", if they were to refund me for the past 5 years. I blow more than that, tipping the f*cking pizza delivery guy...keep your $2, MS. :o

*EDIT: To Si-Fly, below

So...it's somehow MS's fault that people have sh1tty lives, and sh1ttier jobs, and can't plan for a more fun-filled life? I'm sorry, but if a 6-day Holiday stretch is the only time someone gets to play their $60 games, on their $400 console....they SERIOUSLY need to take another look at how they're spending (wasting) $$.

[Legion]

CNIVEK- You have no clue.

[Si-Fly]

Wrong Led, all of my 360 owning friends are VERY pi$$ed off with the current state of xbox live, whilst my best friend who traded in his 360 for a PS3 gets to rub his hands with glee.

Anyone saying "its only a week" needs to consider that for me and my friends ( and probably many others) the xmas holidays are the only time we can get a reasonable amount of time to play our console due to work/family commitments.

[INehalemEXI]

What a year for Bill Gates to bail on MS too. I get tired of paying for xbl.

like kanye you can't tell me nothing cause I do play on pc , xbl and psn and live doesnt bring anything thats worthy of paying for vs the other free services.

[Legion]

But yet you still pay for it...? Why? You are either an idiot a liar or just clueless.

I'm thinking at least 2 of the above.

[Pain]

lol cant defend this one kids, M$ is haveing all kinds of problems with ther Stuff from Live to Home Servers
so its no suprise.

MS Servers Suck.

Thats why u get crappy Per-to-per conections with live not dedicated like Sony's PSN.

Give it time u will see why PSN is the way it is and thats MUCH beter then lives so called beter features
and to PAY TO WAIT! atleast if PSN is down its free..... ill just play a game OFFLINE or not at all and not complain like so many xboters do when therr 'Beter Service' is down or getting Hacked.

"i thought Xbox live was un-Hackable?????" right......

And for a real Thought i 'Highly dought' MS will give any form of compensation for u kids why?... its M$

oh and this pick is perfect for this post i cant help it :D

[Legion]

Your name suits you. You are as bad NVICEK, just a flip side of him. Give it up and go home already.

[TheBeginningOfTheEnd]

for those of you that wont go outside just play some single player.

[INehalemEXI]

Seriously they should just get over themselves and make xbl free. What happens when those MMO's come out like Huxley.

Hopefully they are free2play otherwise your gona get it coming and going.

[Amp]

Its a funny picture, every gamer has felt like this, Si-Fly, you are absolutely right, Work, family for us Older gamers does limit our time.Happy New Year guys, try not to fight as much next year-LOL

[Forbidden_Darkness]

apparently alot of people are still having trouble, including my brother, yet all you xbox fans (who must have had to do something extra for M$) are saying its not bad at all, just cuz ur one of the lucky ones who dont have any problems, atleast thats what u say, i doubt your actually telling the truth. probaly some of you are just M$ employees just saying that just so people will want to buy your crappy service... it wouldnt doubt me one bit.

[Si-Fly]

Thanks Amp ... a voice of reason at last!

Any idea which site caters for older gamers? My new years resolution is to stop posting on this site because i only wind myself up reading all the replies from kid fanboys!

Happy New Year!

[ironwolf]

It's a civilized site. Enjoy.

[Jrome]

This is why...I don't use xbox live anymore. I'm paying for nothing.

Single Player and system link is all the "live" action I need.
Then ps3...whenever I want to go online.

[unlimited]

5o dollars for this type of services!! im so Jealous of you guys..

[Si-Fly]

... Check posts above, it took about 5 mins for a fanboy to pop up LOL.

[TheBeginningOfTheEnd]

its just 50 bucks. even my 9 year brother could pay for it no problem. you cheap bastards.

i got to play flawlessly for 11 months.

[Jrome]

50 bux...that could have bought me many other things...that are worth while

[ReBurn]

http://www.xbox.com/en-US/l...

16. WE MAKE NO WARRANTY
We provide the Service "as-is," "with all faults" and "as available." The Microsoft Parties give no express warranties, guarantees or conditions. You may have additional consumer rights under your local laws that this contract cannot change. To the extent permitted by law, we exclude the implied warranties of merchantability, fitness for a particular purpose, workmanlike effort and non-infringement.

[Sarick]

For posting this link. Based on this legal agreement MS isn't obligated to issue compensation.

IMHO, It'd be in their best interest to give subscribers of the gold service apologetic compensation.

+ Bubbles for posting this link and informing everyone of this clause.

[OOG FunK]

interesting I see more posts from sony boys then people who own 360s.....weird no? and they say this site isnt a fanboy site.....right........

[TruthBTold]

you must have mistaken this for some other website, fanboys here are the majority, however there still are those extreme hardcore fanboys and the ones that still have common sense to know how to make smart comments and not blind stupid ones. Sadly for the most part you will just notice there are more blind fan boy comments but looking hard enough you will find some good ones. In a way we are all fanboys, just some decided to stay on one side and forget the good things the others also have to offer.

[Bubble Buddy]

even though fanboys are bad, without them, can you imagine n4g? Plus, if i payed for xbox live, which i don't, i would seriously ask them to give a freebie back, like a free arcade game or something, a month free, anything

[MaximusPrime]

yep im in. *smiles at the title*

We welcome you to PSN. Its free! No network failure! Running 27/7!

Sony customer service is friendly and helpful (unlike xbox customer service)

[name]

Note:

Everytime the 360 has problems, bashing Sony and PS3 owners aren't gonna make them any better.

[smokeandapancake]

AND vice versa.

[WilliamRLBaker]

no problems here:) playing cod4 as we speak.

[Raptors]

Everything breaks down and nothing is perfect. However, this is a paid service and its been acting up for a week now. I can excuse a day but not for an entire week. Im on vacation this week and hardly got to play cod 4 like i wanted to. Microsoft definitely owes me and other xbox live customers some form of credit or something.

[Nameless]

& Sony Droids wonder why XBOTS post in PS3 threads what comes around goes around idiots

[Lakuspakus]

I dont really care as i havent had the time to play very much the past week.

But i gotta say that i agree with the people that wants compensation. Because when you pay for something it should work, and a week for something like XBOX LIVE is a looong time!

[gnothe1]

I've been on XBL since day 1 from the original xbox an i got the exclusive 5 year founding member gamer pic to show for it, an this is this FIRST time I have experienced something like this. but at this point im not upset because I've had nothing but good times with it for the last 5 years.

an to the people expecting compensation because your paying for it, why do you do when the cable goes down because of a problem with the service, do you get a FREE month of service for that NO!! what about if your buying a car an the car breaks down, do you call up the bank an ask for a free month because the car that your PAYING for just broke down.

[TwissT]

Oh man we should take advantage of this while its happening. *Goes outside* AHHH THE LIGHT IT BURNS!!!!!!!

[hadouken007]

there system breaks down and there service,but sony suck? and they havent fixed it yet,guess we aint the only one's that have to wait-beyond.

[Enigma_2099]

Problem solved...

[LJWooly]

I think all us Xbox Live users should stop DEFENDING Microsoft over these problems, and start trying to do something about it.
And leave the 'Sony fans' alone. They're laughing their heads off right now because their online service is friggin' well working.

Alright, granted i'm just a Silver XBL user (I have PSN, i'm not paying the annual bill for somrthing I already get for free), so Microsoft like to sh1t on me regularly. Hence this fact, I'll be the first one to sh1t right back on the greedy, money-grabbing corporation that is Microsoft!!

Xbox Live users, don't fight, unite!

[Tyrael]

Shyte happens man, as much as you miss LIVE when it screws up it wont kill you to do something else. I get to spend more time with the GF and that makes her happy.

No wait, f*** that, I want live back. Now.

[ROCCOZILLA]

and you guys pay for this service,wow!JUMP OUT

[fopums]

the irony is Im at a buddys house and playing his 360, which I dont do very often, too bad I cant connect to live, Im stuck in Halo 3, you know right before you get the troops from the barracks where that stair case is covered with brutes? I thought beating  it on legendary with 2 people was a chore....

[mintaro]

hope its up and runnnin soon, cant waits to play me some CoD4

[Cat]

I think users have every right to be peeved. I'll qualify that and say it's no cause for apocalyptic outcry. If you're paying for a service and the service stops working, you have a right to appeal to the service provider. It's just business. It would be in MS interests to preserve positive customer relations with a discount/deal/free month, and it would be in gamers' interests to take a deep breath, admit defeat, and play off-line for a bit.

[The Milkman]

But this will help stop them from thinking about just taking their time. If no one was to complain, any company would just go at their own pace. Every body needs tough love to keep them straight.

NOW GET THAT SH*T FIXED!! Lol :P

[pshizle]

microsoft needs to get this problem fix!!!

i have a feeling they dont want a surge of people to be on xbox live or someone is hacking the system...

WHAT IS THE PROBLEM ANYWAY!!!

please reply !!! i can go for another week without live but after that i say F#$% YOU MICROSOFT......

[JokesOnYou]

I support any paying customer who complains about a problem with the service he is paying for= thats what all consumers SHOULD DO, at the same time, I think after you complain you should be reasonable and ALLOW TIME for it to be fixed, also this is still somewhat isolated, I nor any of my friends had these problems for a week, the ONLY problem I had was that yesterday I couldn't log online in Halo3 for about 2 hrs(tried it every 10 to 15 min) after that everything ran fine as usual, and again, although everybody hates a disruption in service it happens, as for *monetary compensation for a few days of downtime would be very little refund, hopefully micro will give something meaningful just to show they appreciate their customers.

JOY

[DeejayTai]

I own all 3 consoles and I didn't even realize Live was messin up. Why? Cuz... well... i sorta been playin the SH!T out of the PS3 lately. Oops.

[OOG FunK]

mine has only really totally messed up for one day...thats about it....it still is being a bit buggy and slow but overall I can still get in my games now....just sometimes will mess up....ah well im sure it will be fixed soon enough....some people have had worse issues so I guess its a case to case basis

[stennexxx]

$50 and it decides to mess up during the holidays. My friends play my PS3 all day especially COD4 and UT3. Warhawk is also solid. Online free, priceless.

[AngryTypingGuy]

Live is up and running flawlessly 99% of the time. They do a great job of running an maintaining it. They're doing everything they can and they said they will do something to make it up to the customers. At least give them a chance to give us Live customers something for compensation. Relax people. People need to realize that every service will have problems now and then. Things happen.

It simply AMAZES me as to what BABIES gamers can be sometimes. A service goes down for a little bit, or an exclusive becomes available for all systems, and suddenly people are up in arms, writing petitions, etc.

[i Shank u]

agreed 1000000bajillion percent. The DMC 4 petition to capcom by fans when that was announced to also be coming to 360 and all the ensuing threats of boycotting the game afterwards shows gamers can be some rotten spoiled little bastards.

[Daz]

all i got to say is sh1t happens, its a way of life.

[Pacbell]

but not really.