Chris Remo of Shacknews writes:
"Mass Effect is an ambitious game, and an admirable one in many respects. Its conversation system - which combines unusually well-done superficial cinematic presentational elements, branching options, and clever 'pre-selection' of dialogue allowing for realistic flow - is probably the best I have ever seen in a game.
The combat, on the other hand, does nothing for me. Shacknews' own Nick Breckon reviewed Mass Effect, and I agree with his judgment, that the narrative systems of Mass Effect are fantastic but the combat ranges from unremarkable to poor."
Remo suggests what BioWare should do next: create a game that simply eschews combat and instead relies entirely, or almost entirely, on human interaction as its basic gameplay mechanics. A story-driven game with no or little actual fighting, but plenty of personal interaction.