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Interview with Paul Christoforo, formerly of Ocean Marketing [The Gaming Vault]

Paul Christoforo was a relative nobody until a recent squabble via email with a disgruntled customer made its way to Penny Arcade and got Mike “Gabe” Krahulik involved with a mention of PAX East. A short time later, the electronic exchange found itself on the front page of the Penny Arcade website and what followed was a chastising of epic proportions through emails and phone calls, personal facts and uncoverings making their way to Reddit, the creation of his own Wikipedia page, and even partially achieving a memetic status.

What does Paul have to say about this whole ordeal?

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borisfett1736d ago

I have no idea who this guy is, but what a mess...

MrBeatdown1736d ago (Edited 1736d ago )

I stopped reading this half way through. The customer's question about why early pre-order customers had to pay more is a completely legitimate question. When I pre-order a game from any store, online or brick and mortar, they always give you the lowest advertised price, regardless of whether or not it was more expensive when you pre-ordered.

The whole idea that this guy would cancel the new orders of anyone who cancels a previous order is bullshit, plain and simple. Because this guy Dave is an early customer, he's forced to pay a higher price? I could understand if he had to move to the back of the line if he cancelled and re-ordered, and wait until all pre-existing orders were fulfilled, but forcing your customer to buy something at the higher price or not get it at all is a joke and an absolutely piss poor way of doing business.

RustyMagus1736d ago

I actually feel somewhat sorry for him because of the whole chastising and harassment thing, but in this day and age you really should have the forethought to realise your butt can be dragged out onto the proverbial internet streets if you act like an asshole.

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