Xbox 360 hardware woes
Microsoft really hit it out of the park when it came to the Xbox 360's software-consider the slick Dashboard, the persistent Achievements and Gamertags, and the top-notch Xbox Video Marketplace. But the actuall 360 hardware is a disaster: chronically glitchy, prone to overheating, and all too susceptible to the "Red Ring of Death," which signals a critical hardware failure. Indeed, I'm already on my second Xbox 360 in barely a year, and just about every 360 owner I know has had to send their console back to Redmond for repair. In June, Microsoft finally did the right thing and owned up to the shoddy state of its hardware, extending the Xbox 360's warranty to a full three years and taking a $1 billion charge in the process.
The 360 has a 33% failure rate, inciting people to call for a national recall.