Adding a credit card to your Xbox Live account is a breeze, but taking it off is a whole other story...
They want you to get soo frustrated from failing to remove your information, that you will just give up and leave your credit card info in there. So MS will be happy just collecting more of your money.
They can't collect any money by you just having your credit card on there. One thing that's tricky as hell though is that if you've subscribed to Xbox Live, for let's say a month, you need to end it manually or it will just continue and automatically charge you for the next month as well. I hate that.
good thing i registered a per-paid card^^
I got shafted by M$ for €180 at the time because of the automatic renewal! It says nowhere when you sign up over the xbox that this feature is there. I didn't even use the xbox at the time. Then you go to the website and you cant even turn it off there regardless of what instructions you follow. You have to ring 'customer care' which takes ages. Use the pre paid cards people, don't put any of your credit cards, debit cards, etc up on Live.
"They can't collect any money by you just having your credit card on there." ........ "...or it will just continue and automatically charge you for the next month as well." So which is it? :D
@t0mmyb0y - It's both :D Them having your credit card information won't make you lose your money. You having a monthly subscription may cause automatic renewal.
I absolutely hate this about Xbox LIVE, this really takes them down a notch in my book.
I always said live is like the mob once your in they wont let you leave lol. When I canceled my gold membership I had to call customer service to do it, they tried to bribe me with a free 1000pts but I told them that I barely play online with the system and to keep the pts lol. I'll gladly stay a silver member from now on.
i hope you guys don't use the same credit card online that your guys monthly income comes into. that would just be plain stupid. i created a separate account for my online dealings. and i deposit the required amount into it before using it. that way if it gets hacked or anything, i only lose that said money not my life savings. so yeah, they can keep my credit card info. i not worried. theres no cash in there anyways until i need to buy anything.
Sounds like you are confusing CREDIT cards with DEBIT cards.
This is why sometimes I hate MS, their tactics are so underhanded and pathetic frankly. There's no reason to make removing you credit card so difficult. This and MS point structures are my on real complaints about them but the money grubbing makes them look petty and pathetic. All that hassle for a few accidental unwanted subscriptions....scoundrels.
Watch out. Your LIVE yearly dues will be due. Yet they will wait a whole month to charge you, happened to me. Their system is slow, could screw over someone not budgeting.
I have had this problem in not being able to remove info. The only way I have managed to sort of solve it is by ringing my bank and cancelling the card.
I remember the old 5 step process of cancelling XBL and removing your credit info. Was a breeze last year. Apparently, they've revamped the process and now requires a signature from the president and Jesus to remove it. I also remember MS charging me $8 a month after I let Live expire...which it never does unless you jump through hoops. Seriously, don't ever forget to renew Live or you'll be charged $8 until you call and cancel or renew, which is cheaper. A lot of companies do this sort of backdoor bullsh** but only MS makes it difficult.
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