GameStop Forces Customer to Buy Used

GameStop is a store that is becoming a more of a shame than an actual pride for the gamers in the world today. The store has hit a all time low.

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Hitman07692588d ago

Typical, why does this not surprise me?

Misterhbk2588d ago

Hmm...I see how this can be seen as a bad thing but it's no different than what others stores do.

If you walk into a bestbuy wanting to buy a laptop for a certain amount of money but you don't anything about laptops then odds are the sales associate, who probably knows at least a little bit, will be able to talk you up to buying one for more than you wanted all because you weren't an informed buyer.

Lets face it, it was a mom and in general with the gaming world 'moms' are uninformed about pretty much everything. Any informed gamer knows the difference between New and Used and can make that choice for themselves. A mom will only see the price difference and go 'might as well get this one.'

Also, if it was such a big deal the mom has a week to return the game for a full refund, and could then buy the new version.

Don't get me wrong, I don't mean ti come to Gamestop's defense but there is a point where self responsibility comes into play. the mom went into a store that she knew nothing about, and well...thats what stores do. they up sell so they can get the most profit possible.

tplarkin72588d ago

Nice post. I agree.

But, Gamestop isn't serving the customer. I buy most games new. The Gamestop clerk whines. If the new game happens to be the last one, they've taken it out of the sleeve for security purposes.

I respect Gamestop's right to make a profit. But, as a customer, I don't want to deal with a whiney salesman that shortchanges me.

So, I try go to Best Buy for new games.

LOGICWINS2588d ago (Edited 2588d ago )

"I respect Gamestop's right to make a profit."

Yup, me too. This is America. No one forces anyone to buy games at Gamestop. If you gt ripped off, thats because you CHOSE to gt ripped off.

I lol'ed when I read the title. It gives the impression that a GS employee literally "forced" the mom at gunpoint.

MetalFreakMike2588d ago (Edited 2588d ago )

I hear ya on that one. Stores pull this crap everyday. Always lying and trying to get you to buy something that you don't need or want. Pretty much forcing you to buy whatever they throw at you.

I don't really shop at Best Buy anymore after I got into a fight with one of the employees that claimed a I3 Intel processor has four cores. I kept on telling him that they have hyper-threading and it makes the OS think there are more cores then there really is. He told me that I didn't know anything and he was done talking to me. They really need to hire better employees to work there.

3dawg2588d ago

good point. i on the other hand buy used games from gamestop to take advantage of their 7 day return policy for pre-owned games. i get to play games for free for 6 days while they hold on to my $

jadenkorri2588d ago

wow, one of the reasons i stopped buying at Gamestop/EB games. When they refused me 5 dollar match on MW2, when the store across the street was 5 dollars cheaper. I walked across the street and never went back.

alien6262588d ago

iam local gamestop dont do this...they are actually nice sadly one story makes the store bad...i know they might not be the best place to go to sell a game but they dont force me to buy use games...

gamingdroid2588d ago

"I respect Gamestop's right to make a profit."

Well said! I don't like GameStop business practices, but there are plenty of other options. Stop whining and go somewhere else. Problem solved!!!

killerhog2588d ago

There's has to be a reasonable reason to exchange or return an item. You cannot just go "I bought this use and now I want to exchange for new" or else they don't gave to do so.

Heartnet2587d ago

This exact thing happened to me in gamestation haha Bought enslaved and he put a pre order copy in ma new case... then told me to buy a pre owned copy haha i did cuz i cba to wait any longer than i had hehe

thesummerofgeorge2587d ago

Fack off with this garbage. Gamestop didn't force anyone to do anything... They tried to sell someone a used game, and apparently that's news. This is the worst attempt to make something out of nothing I've seen on here in a long time.

Jazz41082587d ago (Edited 2587d ago )

Gamestop is such a rip off. I used to work for them as a manager and I could write a whole article on there deceptive practices as they are all about themselves as a company. Sure some of the employees care and we tried to help out but we were the ones the company would write up and make work hell for as they want people who will sell used and sell reservations and take peoples trades and give them nothing for them while selling it used on the shelf for only 5.0 less then new. There's a lot more so pm me if you wantto know more of there slimeball tactics and there's a lot of them.

snipes1012587d ago

Gotta say this: hate the company and some slimy employees if you will, but don't assume everyone that works there is a mindless too. I have some good friends that happen to work at gamestop stores and serve me well all the time. This sounds like one bad employee and a clueless mother.

AAACE52587d ago

People are weak nowadays! What ever happened to the people like me who will say, "F*ck you, I don't want it".

JeffGUNZ2587d ago

Where in that article did any forcing occur? It looks like to me they were just attempting to sell her a used copy. Who would think that a business would try and make money.

If they truly forced her into buying a used game, they would have given her no option and refused to sell it new.

This article is a joke.

wicko2587d ago

I've almost been "forced" to buy used - I use the word forced meaning if I wanted to buy a particular game, the only way I could get it was used.

I decided I was going to give up my grudge on Alan Wake for being 360 exclusive and just buy it, since I figured it's been out for a while and should be $20 or so. I asked for a new copy, and they checked the computer, and told me it was "discontinued". But they had used copies! I said no thanks and walked away.

So basically if they figure there are enough used copies of a game floating around to sustain any interest in a particular game, they no longer buy new copies from the publisher. So now I just go to Best Buy or Futureshop, sometimes on Amazon as well, because these places actually stock new copies.

BigBoss072587d ago

The only time I ever got mad at gamestop was when they hired this guy that was very pushy with their new Powerup Pro Rewards card. He must have spent 30 minutes talking it up and I kept saying I don't buy used unless I absolutly have too. I preordered AC Brotherhood CE for PS3 four months in advanced from this guy and when I went to pick it up on a midnight launch, He had preorderedit for the 360.

I was livid pissed, but they said they had an extra one at the store they had opened up closer to my home. The guy whose actually over all the stores in the area works at that store and I now buy from him from now on because he's awesome to talk to and is very knowledgable on gaming. Sometimes even if its the same company, it really just up to who works behind the counter.

+ Show (14) more repliesLast reply 2587d ago
SilentNegotiator2588d ago (Edited 2588d ago )

NeoGaf posts about supposed trips to Gamestop are stories now?

"Almost forced"?!? Put him in jail and throw away the key!!!

PsERSONA2587d ago

I read this on NeoGAF earlier, this is just hilarious. lol

miDnIghtEr2587d ago

I love that the story is from a kid, that had to have his Mom buy him a game because he's too young. :) LMAO.. NEOGAF and their kids.

Just like this site!

spec_ops_comm2587d ago

Every N4G user who approved this article should be permanently banned and, in the event that they are male, castrated to prevent further contamination of our species.

Matpan2587d ago

women don´t procreate?... just a random thought... :P

+ Show (1) more replyLast reply 2587d ago
JsonHenry2587d ago

They don't "force" me to buy anything. But they certainly try and sell me used. I'm sorry. If I am buying a game and the used price is only a couple bucks less than retail I am getting myself a shiny new copy.

subtenko2587d ago

Alright enough is enough. boycott gamestop, I stopped shopping there years ago. Everyone spread the word, make posters, everything. Stop shopping at gamestop. EVERYONE...

you all deserve better

showtimefolks2587d ago

and i been going to this gamestop for 8 years and most people i see coming in are core gamers atleast in this store.

and they don't force you but there are some games i don't buy new and why not buy used and save on a game 6 months after release?

I feel like gamestop is just hated for a lot of wrong reason when there is a gamestop hate article everyone just jumps on the bandwagon. Best buy,amazon,gamefly all sell used games too the only difference being gamestop usually have the better prices on used games plus you can always find deals like id did yesterday

crysis 2
dead space 2

buy 2 get one free for 65 bucks

I try to buy almost every game new but some which i miss are 6-9 months old and used games wise its better because of price

there are 4 gamestops in my area and i have never had any bad experiences from either of them

BeOneWithTheGun2587d ago (Edited 2587d ago )

Why not buy used??? I will tell you why: When you buy used not one fucking penny goes to the developer. It goes into the Gamestop coffers. Plus, they gave some poor schmuck $15 for the game when he came in to try and get another one, most likely being poor which is why he was having to sell, and then they turn around and sell it for triple what they just paid???

Fuck that.

Crazyglues2587d ago (Edited 2587d ago )

LoL... he says becoming - Gamestop has always been more of a shame then a pride of gaming...

The sad part is that people are only started to see that now, it's been like this for years..

Welcome to Current events... Oh yeah and it looks like someone finally made this device called the telephone. -(seems to work pretty good).... LoL

I mean come on really, this is a surprise?


CarlosX3602586d ago

I smell a class action suit looming ahead. Tread lightly, GameStop. Tread lightly.

+ Show (4) more repliesLast reply 2586d ago
NYC_Gamer2588d ago

i wish more places had mom&pop shops they deserve the support

TheBeast2588d ago

Mom and pop shops are the ones that show all of the love!

WombBat2588d ago

I agree, I asked the clerk for a super Mario galaxy 2 and he handed me an open game that had a sticker that Said "new" on it, but it didn't have the plastic wrapping.

So of course I handed it back to him and said can I get an actually new copy please, I'm not tryna pat the same price for a used a** game.

Effin swindlers

Disccordia2587d ago

At above: a fair point but having worked for game in the UK I can tell you they probably aren't swindlers it's just that the last one or two copies they have to take out the wrapping because they need to be used as display cases.

Djinn2587d ago Show
jerethdagryphon2588d ago

herer in the uk there so many used game store they have to be nice
one store kknows i like my new games new and sealed so thell leave a copy sealed which is agasint there usual practice of securing the discs
they other store knows im obsessed with my disks being perfect and will check therre stock for the best disc they have or will clean it i nthere machine at no charge good stores

Cablephish2588d ago (Edited 2588d ago )

Who the gets their mom to buy LA Noire for them?

EDIT: Profanity, my bad.

Misterhbk2588d ago

Sort of what i was thinking as well cablephish. It just doesn't make any sense to me. If the person is 16 or under well either they probably shouldn't be playing the game at all, or maybe they should have just gone with their mom to pick up the game?

Most moms, girlfriends, etc. who don't play games themselves know next to nothing about the stores and places where most people buy their games.

I learned that the hard way back in March of last year when God of War 3 and FF XIII released. Told my wife to go preorder them both for me at the Gamestop near our house. Simple instructions is you ask me, but she didn't know the difference between GameStop and Game Crazy, thinking that they were close enough to the same and it didn't matter.

Long story short GameCrazy began to go out of business as you all know and I had to drive hours just to find a store where I could get my games.

bluegoblin2587d ago

what is this game crazy u speak ok? haha

no but that sucks.. lol

HardCover2587d ago

It was a present for his younger brother. Seems entirely likely that he just asked the mom to buy it since she was probably out shopping anyway.

you shouldn't have to supervise someone's purchase when all they want is a new copy of something they have the name of, ya know? GameStop simply shouldn't hustle so hard.

slapedurmomsace2588d ago

Did you guys read this..the title says forces to buy, than the story goes on to read tried to convince her and than ALMOST forced her to buy. I'm not a Gamestop apologist, but this could have been an outta touch mom who got confused.

SaiyanFury2588d ago

I have to "half" agree with the article. While I've never been "almost" forced to buy used, GameStop (locally) has been getting a bit aggressive with pushing used game sales. I only buy new games there, and every time I go for one, the first thing the guy behind the register does, is he goes and looks for a used copy. I immediately tell him I want it new. And every time, they hesitate. If this doesn't stop, I do have other sources I can buy my games from, least not, the internet.

Sitris2588d ago

While I agree it should be your choice, I know that every assistant has to meet a certain percentage of sales that are used games. If you don't reach that percentage then you can get in trouble from your managers. Happens in almost all game stores. The sales person will be hesitant cause they want you to help them meet their required sales. Personally I always buy used, why pay full price for a ps3 game, when used has litle to no difference to new version. Never understood paying more for the exact same thing personally.

SaiyanFury2588d ago

While I can certainly admit you've got a great point, and I understand your position and opinion. I also buy used, but rarely. Usually it's an older game that I buy used, that would be rather expensive to purchase. I'm speaking of games of retro generations such as Sega Saturn and Sega CD and the like. Usually off of eBay or Amazon. I find the used price at GameStop to be rather exhorbitant at a savings of a meagre 5 dollars. The typical games I buy are usually relatively new on the market and I find their markup somewhat in excess. I'd prefer to spend the extra 5 dollars. Besides, I'm sort of akin to a kid at Christmas when buying new games. I love unwrapping the game and smelling the freshly opened game case.

You have a good point, sir (or madame), and I completely agree. It's all about choice. Should you choose to buy used only that is certainly your prerogative. :)

BeOneWithTheGun2587d ago (Edited 2587d ago )

@sitris: When I am making a purchase I am not thinking of how I can help the "associate" meet his goals. Quite frankly, I don't give two shits about his quota.

When I go to a resturant and order the steak, if the waitress brings me lobster and then is all hesitant when I tell her I want a steak I will promptly leave, make a call to the health board about rat feces I found while dining, call the local IRS and leave a message about how I overheard the manager talking about "hiding profits" and then call Employment Security and advise I heard from 6 people that their unemployment insurance is not being paid.

If I am really upset, probably call the local news and advise of the gay sex I overheard in the bathroom, that the chef has hepatitis B and is still cooking and stand out front with a picket sign for a week.

Jack-Dangerously2588d ago

That is the basic point I was scrolling down to say, but luckily noticed someone else had said it. Way to READ an article then post ;) lol.

clearelite2588d ago (Edited 2588d ago )

They were always trying to get me to buy used products over new products. That way they can buy a game like God of War 3(for $4) from someone who didn't know any better, then sell it for $40 dollars.