GameStop is a store that is becoming a more of a shame than an actual pride for the gamers in the world today. The store has hit a all time low.
Typical, why does this not surprise me?
Hmm...I see how this can be seen as a bad thing but it's no different than what others stores do. If you walk into a bestbuy wanting to buy a laptop for a certain amount of money but you don't anything about laptops then odds are the sales associate, who probably knows at least a little bit, will be able to talk you up to buying one for more than you wanted all because you weren't an informed buyer. Lets face it, it was a mom and in general with the gaming world 'moms' are uninformed about pretty much everything. Any informed gamer knows the difference between New and Used and can make that choice for themselves. A mom will only see the price difference and go 'might as well get this one.' Also, if it was such a big deal the mom has a week to return the game for a full refund, and could then buy the new version. Don't get me wrong, I don't mean ti come to Gamestop's defense but there is a point where self responsibility comes into play. the mom went into a store that she knew nothing about, and well...thats what stores do. they up sell so they can get the most profit possible.
Nice post. I agree. But, Gamestop isn't serving the customer. I buy most games new. The Gamestop clerk whines. If the new game happens to be the last one, they've taken it out of the sleeve for security purposes. I respect Gamestop's right to make a profit. But, as a customer, I don't want to deal with a whiney salesman that shortchanges me. So, I try go to Best Buy for new games.
"I respect Gamestop's right to make a profit." Yup, me too. This is America. No one forces anyone to buy games at Gamestop. If you gt ripped off, thats because you CHOSE to gt ripped off. I lol'ed when I read the title. It gives the impression that a GS employee literally "forced" the mom at gunpoint.
I hear ya on that one. Stores pull this crap everyday. Always lying and trying to get you to buy something that you don't need or want. Pretty much forcing you to buy whatever they throw at you. I don't really shop at Best Buy anymore after I got into a fight with one of the employees that claimed a I3 Intel processor has four cores. I kept on telling him that they have hyper-threading and it makes the OS think there are more cores then there really is. He told me that I didn't know anything and he was done talking to me. They really need to hire better employees to work there.
good point. i on the other hand buy used games from gamestop to take advantage of their 7 day return policy for pre-owned games. i get to play games for free for 6 days while they hold on to my $
wow, one of the reasons i stopped buying at Gamestop/EB games. When they refused me 5 dollar match on MW2, when the store across the street was 5 dollars cheaper. I walked across the street and never went back.
iam surprise...my local gamestop dont do this...they are actually nice sadly one story makes the store bad...i know they might not be the best place to go to sell a game but they dont force me to buy use games...
"I respect Gamestop's right to make a profit." Well said! I don't like GameStop business practices, but there are plenty of other options. Stop whining and go somewhere else. Problem solved!!!
There's has to be a reasonable reason to exchange or return an item. You cannot just go "I bought this use and now I want to exchange for new" or else they don't gave to do so.
This exact thing happened to me in gamestation haha Bought enslaved and he put a pre order copy in ma new case... then told me to buy a pre owned copy haha i did cuz i cba to wait any longer than i had hehe
Fack off with this garbage. Gamestop didn't force anyone to do anything... They tried to sell someone a used game, and apparently that's news. This is the worst attempt to make something out of nothing I've seen on here in a long time.
Gamestop is such a rip off. I used to work for them as a manager and I could write a whole article on there deceptive practices as they are all about themselves as a company. Sure some of the employees care and we tried to help out but we were the ones the company would write up and make work hell for as they want people who will sell used and sell reservations and take peoples trades and give them nothing for them while selling it used on the shelf for only 5.0 less then new. There's a lot more so pm me if you wantto know more of there slimeball tactics and there's a lot of them.
Gotta say this: hate the company and some slimy employees if you will, but don't assume everyone that works there is a mindless too. I have some good friends that happen to work at gamestop stores and serve me well all the time. This sounds like one bad employee and a clueless mother.
People are weak nowadays! What ever happened to the people like me who will say, "F*ck you, I don't want it".
Where in that article did any forcing occur? It looks like to me they were just attempting to sell her a used copy. Who would think that a business would try and make money. If they truly forced her into buying a used game, they would have given her no option and refused to sell it new. This article is a joke.
I've almost been "forced" to buy used - I use the word forced meaning if I wanted to buy a particular game, the only way I could get it was used. I decided I was going to give up my grudge on Alan Wake for being 360 exclusive and just buy it, since I figured it's been out for a while and should be $20 or so. I asked for a new copy, and they checked the computer, and told me it was "discontinued". But they had used copies! I said no thanks and walked away. So basically if they figure there are enough used copies of a game floating around to sustain any interest in a particular game, they no longer buy new copies from the publisher. So now I just go to Best Buy or Futureshop, sometimes on Amazon as well, because these places actually stock new copies.
The only time I ever got mad at gamestop was when they hired this guy that was very pushy with their new Powerup Pro Rewards card. He must have spent 30 minutes talking it up and I kept saying I don't buy used unless I absolutly have too. I preordered AC Brotherhood CE for PS3 four months in advanced from this guy and when I went to pick it up on a midnight launch, He had preorderedit for the 360. I was livid pissed, but they said they had an extra one at the store they had opened up closer to my home. The guy whose actually over all the stores in the area works at that store and I now buy from him from now on because he's awesome to talk to and is very knowledgable on gaming. Sometimes even if its the same company, it really just up to who works behind the counter.
NeoGaf posts about supposed trips to Gamestop are stories now? "Almost forced"?!? Put him in jail and throw away the key!!!
I read this on NeoGAF earlier, this is just hilarious. lol
I love that the story is from a kid, that had to have his Mom buy him a game because he's too young. :) LMAO.. NEOGAF and their kids. Just like this site!
Every N4G user who approved this article should be permanently banned and, in the event that they are male, castrated to prevent further contamination of our species.
women don´t procreate?... just a random thought... :P
They don't "force" me to buy anything. But they certainly try and sell me used. I'm sorry. If I am buying a game and the used price is only a couple bucks less than retail I am getting myself a shiny new copy.
Alright enough is enough. boycott gamestop, I stopped shopping there years ago. Everyone spread the word, make posters, everything. Stop shopping at gamestop. EVERYONE... you all deserve better
and i been going to this gamestop for 8 years and most people i see coming in are core gamers atleast in this store. and they don't force you but there are some games i don't buy new and why not buy used and save on a game 6 months after release? I feel like gamestop is just hated for a lot of wrong reason when there is a gamestop hate article everyone just jumps on the bandwagon. Best buy,amazon,gamefly all sell used games too the only difference being gamestop usually have the better prices on used games plus you can always find deals like id did yesterday crysis 2 bulletsstorm dead space 2 buy 2 get one free for 65 bucks I try to buy almost every game new but some which i miss are 6-9 months old and used games wise its better because of price there are 4 gamestops in my area and i have never had any bad experiences from either of them
Why not buy used??? I will tell you why: When you buy used not one fucking penny goes to the developer. It goes into the Gamestop coffers. Plus, they gave some poor schmuck $15 for the game when he came in to try and get another one, most likely being poor which is why he was having to sell, and then they turn around and sell it for triple what they just paid??? Fuck that.
LoL... he says becoming - Gamestop has always been more of a shame then a pride of gaming... The sad part is that people are only started to see that now, it's been like this for years.. Welcome to Current events... Oh yeah and it looks like someone finally made this device called the telephone. -(seems to work pretty good).... LoL I mean come on really, this is a surprise? .____........___...____ .____||......||.......____|| ||.........___||.......____||
I smell a class action suit looming ahead. Tread lightly, GameStop. Tread lightly.
i wish more places had mom&pop shops they deserve the support
Mom and pop shops are the ones that show all of the love!
I agree, I asked the clerk for a super Mario galaxy 2 and he handed me an open game that had a sticker that Said "new" on it, but it didn't have the plastic wrapping. So of course I handed it back to him and said can I get an actually new copy please, I'm not tryna pat the same price for a used a** game. Effin swindlers
At above: a fair point but having worked for game in the UK I can tell you they probably aren't swindlers it's just that the last one or two copies they have to take out the wrapping because they need to be used as display cases.
herer in the uk there so many used game store they have to be nice one store kknows i like my new games new and sealed so thell leave a copy sealed which is agasint there usual practice of securing the discs they other store knows im obsessed with my disks being perfect and will check therre stock for the best disc they have or will clean it i nthere machine at no charge good stores
Who the gets their mom to buy LA Noire for them? EDIT: Profanity, my bad.
Sort of what i was thinking as well cablephish. It just doesn't make any sense to me. If the person is 16 or under well either they probably shouldn't be playing the game at all, or maybe they should have just gone with their mom to pick up the game? Most moms, girlfriends, etc. who don't play games themselves know next to nothing about the stores and places where most people buy their games. I learned that the hard way back in March of last year when God of War 3 and FF XIII released. Told my wife to go preorder them both for me at the Gamestop near our house. Simple instructions is you ask me, but she didn't know the difference between GameStop and Game Crazy, thinking that they were close enough to the same and it didn't matter. Long story short GameCrazy began to go out of business as you all know and I had to drive hours just to find a store where I could get my games.
what is this game crazy u speak ok? haha no but that sucks.. lol
It was a present for his younger brother. Seems entirely likely that he just asked the mom to buy it since she was probably out shopping anyway. you shouldn't have to supervise someone's purchase when all they want is a new copy of something they have the name of, ya know? GameStop simply shouldn't hustle so hard.
Did you guys read this..the title says forces to buy, than the story goes on to read tried to convince her and than ALMOST forced her to buy. I'm not a Gamestop apologist, but this could have been an outta touch mom who got confused.
I have to "half" agree with the article. While I've never been "almost" forced to buy used, GameStop (locally) has been getting a bit aggressive with pushing used game sales. I only buy new games there, and every time I go for one, the first thing the guy behind the register does, is he goes and looks for a used copy. I immediately tell him I want it new. And every time, they hesitate. If this doesn't stop, I do have other sources I can buy my games from, least not, the internet.
While I agree it should be your choice, I know that every assistant has to meet a certain percentage of sales that are used games. If you don't reach that percentage then you can get in trouble from your managers. Happens in almost all game stores. The sales person will be hesitant cause they want you to help them meet their required sales. Personally I always buy used, why pay full price for a ps3 game, when used has litle to no difference to new version. Never understood paying more for the exact same thing personally.
While I can certainly admit you've got a great point, and I understand your position and opinion. I also buy used, but rarely. Usually it's an older game that I buy used, that would be rather expensive to purchase. I'm speaking of games of retro generations such as Sega Saturn and Sega CD and the like. Usually off of eBay or Amazon. I find the used price at GameStop to be rather exhorbitant at a savings of a meagre 5 dollars. The typical games I buy are usually relatively new on the market and I find their markup somewhat in excess. I'd prefer to spend the extra 5 dollars. Besides, I'm sort of akin to a kid at Christmas when buying new games. I love unwrapping the game and smelling the freshly opened game case. You have a good point, sir (or madame), and I completely agree. It's all about choice. Should you choose to buy used only that is certainly your prerogative. :)
@sitris: When I am making a purchase I am not thinking of how I can help the "associate" meet his goals. Quite frankly, I don't give two shits about his quota. When I go to a resturant and order the steak, if the waitress brings me lobster and then is all hesitant when I tell her I want a steak I will promptly leave, make a call to the health board about rat feces I found while dining, call the local IRS and leave a message about how I overheard the manager talking about "hiding profits" and then call Employment Security and advise I heard from 6 people that their unemployment insurance is not being paid. If I am really upset, probably call the local news and advise of the gay sex I overheard in the bathroom, that the chef has hepatitis B and is still cooking and stand out front with a picket sign for a week.
That is the basic point I was scrolling down to say, but luckily noticed someone else had said it. Way to READ an article then post ;) lol.
They were always trying to get me to buy used products over new products. That way they can buy a game like God of War 3(for $4) from someone who didn't know any better, then sell it for $40 dollars.
that's why i only rent at Gamestop =) I always return most of my games.
I HATE GameStop, but I'm on their side on this one. The quote is out of context. She was told to buy used because it actually DOES save her money. The whole "wrapping" thing was about the plastic around the case. Essentially, that is what you're paying for. They can't and did not force her to buy it used. It's a choice. They can and do try to pursuade you to do so because they are pressured by corporate. I used to work there. I'm sure a lot of you on this site have. Grow up. This writer and the original poster are both looking for hits. Please...let it go.
Right. Nobody forced her to purchase a used game, but recommended her to purchase used instead of a sealed copy. Ultimately she made the final decision. This isn't from a GameStop apologist either, just using common sense instead of posting a hate comment.
Well - it didn't turn out bad for this game (L.A. Noire) because the only thing missing is a token for a suit or something. BFBC2, or other "online pass" games don't come with the code for online validation when you buy used, so Gamestop might take advantage of this and push the "well, don't forget your MS/PSN points because you need it to play online" bull. I hate gamestop (except for promotional sales like this week... Buy 2, get 1 free... I'll send my apologies to the game companies in order to save myself $55)
you are completely wrong. she was not told to buy used because it saves her money, she was repeated told to buy used because it makes gamestop more money. nothing about that tactic is done in the interest of helping her out or providing a service to her, only to make them more money at her expense and taking advantage of her perhaps uneducated position. and she wanted the new. you act like they're robin hood or something.
No. I act like we don't know the intentions of the individual. It saves her money AND it makes the company more money. Whether this employee did it for one reason or the other, we don't know. We can't just assume though! GameStop, as a whole, is a thorn in my side. I quit there and started working at a used game/movie/music store that gives more money than GameStop when you're selling and sells them for cheaper than GameStop when you're buying. The facts here are that it DOES save her money. It does. Nobody is losing here...except maybe some prick who thinks a game that had been used for like a week is somehow not as good as one that is brand new. It's the same game!
Dummy, the people that lose are the developers which means we as gamers will lose in the lon run.
Not even sure it's an article. This is as long as a facebook post.... Let's be honest, would you send your mom out to go buy your clothes? Probably not because you know exactly what you want to wear and let's face it your mom probably isn't in tune with that. The same applies for video games! If you know what you want go get it your self. Don't send your mom who probably knows jack about video games.
The salesguy at Gamestop is expected to sell as many used game as possible. Obviously, it's more profit for the store. As buyers, if the salesguy insisted to only sell an used copy, we can always say no. It's the same as being asked to buy the discount card. Unless the discount card is used often to buy used game, it's pointless to spend the extra $15. The salesguys at Gamestop or any store will always try with their sales pitch but it's the buyer that determines to fall into the sales pitch or not. If the buyer is powerless to say no, then the salesguy has won. Here are a few simple facts to bring up if you don't want to buy used game or discount card: 1. With games that have activation code, simply say it becomes more expensive to buy the game used. 2. How about if I buy the used copy, take it home and play it. Then, return the used copy since it has money back in 7 days and buy the new copy that has free activation code. 3. Don't buy enough used games to justify the discount card. The game magazine included with the discount card is useless since there are plenty of game review sites or I already have been subscribing to other game magazines. 4. Or, don't say anything and walk out the store. The more amazing sales pitch is pre-order games. Since when new games actually sales out at every store nowadays? Even the bonus DLC included with many pre-order are quite useless. Seriously, extra health, slightly more powerful weapon or armor, etc don't give you anything unless you really suck at playing games. The whole reason why stores (not just Gamestop) pushing for pre-order is once buyers pre-order a game, it's less likely that the buyers will cancel the game later. It's a sales strategy to ensure most of the pre-order buyers will come back to buy the game later since the "money has already been spent".
one tihng i cant stand when i was stateside is goign in to a store and trying to buy a game only for the guy to try to sell me the 360 version when i say i have ps3 he trys to sell me an xbox.... hapens far to often annoys me
I can't name the countless times I try to get a PS3 version of something and they actually either pass me the 360 version or try so hard to ask "why get THAT on ps3?" I remember when Resistance 2 first came out, the guy at Game Stop actually told me "we only have the PS3 version for now, If you still want it I'll go get it..." I'm thinkin "NO S-IT!"
All she had to do was so no.. they can't force you to buy a used copy plain and simple.. and if they tried.. leave and go to another store. It's as simple as that. If you bought it while being "forced" then you weren't forced. Forced would be if they took all the new games off the shelf and only sold used.
This article is to Vague to be taken seriously.
well i wish employees would stop at the first sound of me saying no to anything they try to offer me, but no they try a second round with a *are you sure and explain to me how it works etc etc like i dont know any better*
Well I mean if you are interrupting them before they can even tell you what they are offering, that sounds a little ignorant to be honest. But there are also a good amount of people out there who will push something a million times until the customer has to get an attitude to get them to shut up.
no i stop and listen anyways even though i know exactly what is going to be said so what i mean to say is it is getting really annoying its different people but the same ones i come a week after to pick up a game *it was a few months ago* youd think theyd get it by now but i still say no thanks regardless, im just thankfull i have the tolerance for it as i dont exactly go there everyday
A7x what are you like 10? You sound like some little dweeb who hasn;t yet gotten off mommy's lap to see how the real world works. You dont wait on someones pushing explaination on upselling you something once you have already told them no. It is at that point that you should become rude and refute any extension to this idiots deceptive proposal. And even in the even though youll argue deception is subjective, once the customer says no , you should STOP!!! its not that difficult ladies. if it was me id make it simple. u goit 5 sec to go fetch me my damn game or im heading to walmart and grabbing your name for a formal complaint
This hardly sounds like the employee "forced" anything. He suggested the sale of a used game first since it was cheaper, which Gamestop typically likes to do. But aside from that fact the guy doesn't really seem to explain how he was pushing the used copy beyond that.
This happened to me years ago but it backfired on them. If I remember correctly, Max Payne 2 for Xbox was $30. I wanted and asked for it new, but the Gamestop monkey insisted on giving me a used one. So I took it, played it, and returned it seven days later. Then I went back a few months later and bought a new copy when it went on sale for $10.
As a Gamestop employee, I would never force used on anyone unless it really benefited them. I don't care if buy new or used, it's what the customer wants, I just want people to leave happy. Just because one employee dicked a customer doesn't mean the whole company hit an all time low, it just means that dude was being a dick. It happens at every retail store, get used to it. Dicks, their everywhere.
Exactly. This "article" is just typical, reactionary, tabloid garbage written by people that have no business being writers. It is a true shame to see the state of "journalism" today, not that I would call this journalism. Like someone said earlier, it looks like an editorialized Facebook posting written by a five year old with no comprehension on reality.
Sounds like BS to me. Just sounds like the kids Mom was ignorant and got him a used game because she thought she was saving money and getting a better deal and more then likely got talked into it. Also "almost refused" doesn't mean he flat out refused. Sounds more like she didn't even try to go against anything the person said and she just stood there and took it. If you're going to be a doormat in life then it's to be expected that people are going to walk on you.