In this review, the writer posts:
"I had my first opportunity to mess around with the peripheral yesterday and have neutral feelings about it. Personally, if you want to type on Xbox Live, I think it's more feasible to simply have USB keyboards instead of a tiny keyboard attached to your controller. Fortunately, the Chatpad is easier to type on than say a cell phone, but the keys are still a bit small. Some people do not like the idea of having to mess with a an actual keyboard, but it's the way to go in my opinion."