The process of canceling, or even turning the auto-renewal off, is painful in this day and age. You can’t just login to your account and untick the box or just go to xbox.com, it requires a phone call to Xbox Support. So I called and after a 10 minute wait I got through to someone who then proceeded to ask me lots of security questions. When the Gold account auto-renews it does so at the full price you paid the year before. But the act of me attempting to cancel allowed the support person to offer me the same 12 month subscription for just £24 ($39). That’s a saving of $26 just for phoning up support.