Many a relationship is held together by apologies. Somehow, acknowledging your own frailty, your own humanity makes you just a little more lovable.
Which is why it is strange that Sony, after a calamitous breach of its security systems, took 10 days before standing before its public and saying: "We're sorry."
According to Venture Beat, Sony executive Kaz Hirai attended a press event Sunday and immediately apologized. The personal details of around 10 million gamers have been stolen and there are already reports of credit cards having been illegitimately used.