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PSBlog: Q&A #1 for PlayStation Network and Qriocity Services

PSBlog writes: "First off, we want to again thank you for your patience. We know that the PlayStation Network and Qriocity outage has been frustrating for you. We know you are upset, and so we are taking steps to make our services safer and more secure than ever before. We sincerely regret any inconvenience or concern this outage has caused, and rest assured that we’re going to get the services back online as quickly as we can".

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skynidas2401d ago

They are making a good job to give people information about the issue. Let's hope it gets fixed soon

InFAMOUS12401d ago

So now they are saying there is no evidence to show that credit card information was in fact obtained but rather just out of PRECAUTION.... So, if this in fact correct it is great to hear... Hopefully we will get a 100% in the next few days...

Nitrowolf22401d ago

Now watch as the billionz of articles swarm in stating the exact thing

Anarki2401d ago

The credit card information WAS encrypted. Which is a sigh of relief. If they HAD taken it, it's still encrypted.

dericb112401d ago

Now the real questions is who are these people with stolen money? They don't keep CVS # which all users know who used a card for PSN. I am really starting to hate mainstream gamers. They jump to conclusion without any answers.

DarkTower8052401d ago

@ Anarki, Yeah thank God the cc info was encrypted because, you know, these hackers could NEVER get past encryption. /s

UP2401d ago

But people were saying it was not encrypted. So those people lied?

DaTruth2401d ago

I'm not that worried about the name and address info either! You'd have a hard time sorting through all those addresses trying to figure out which are real, and which are fake addresses for the purposes of downloading stuff from other territories!

sdtarm2401d ago

it is truth, they've been saying the same thing for two days now but ppl apparently dont know how to read.

Also idk whos the stpid dumbass who jumped into the conclusion that the info was not encrypted and told everyone on N4G so they would follow suite as the retards they are

TheDeadMetalhead2400d ago

So in other words, pretty much every single thing the press has said about this has been a complete lie (unencrypted data, credit cards getting stolen, etc.).

Unbelievable...

frostypants2400d ago (Edited 2400d ago )

Sony has said for the last few days that there is no hard evidence that credit data was stolen. It's just that few people listened, and the media values sensationalism over facts and rationality.

And I said in another post yesterday, these people having money stolen prove nothing, because due to the fact that we're talking tens of millions of people here, obviously some of them would happen to have some fraudulent charges on their CCs just due to sheer probability. It doesn't mean it's due to PSN though. It's just the laws of probability. PSN is an easy scapegoat, but correlation does not equal causation.

xAlmostPro2400d ago

@infamous they said details MAY have been obtained but the media enjoyed missing out words like MAY which kind of caused an over reaction train wreck lol

cough IGN cough

Dee_912400d ago

lol I know some people are looking like dumbasses right now cough cough gamingdroid

Just yesterday I got disagreed with for saying most of the stuff they said smh

Kinda shows people here to stop judging off speculations and assumptions

+ Show (8) more repliesLast reply 2400d ago
fedexas2401d ago

Sony did the right thing and I strongly believe that PSN will come back more secured than ever.

Jaces2400d ago

It would have been nice to know earlier on instead of waiting like they did with no explanation of why PSN was down.

On a side note, it's amazing how many idiots there are that jump to conclusions before getting the whole story.

Dee_912400d ago

How could they give an explanation for PSN being down if they didnt have an explanation at the time ?
you wanted them to lie ?

Jaces2400d ago

No, just give us a warning saying they were having problems and may have been hacked.

metsgaming2401d ago

This is what i wanted, they say they are looking to find those responsible. This is what i wanted them to do and they are doing it. Good Job Sony go get em.

Christopher2401d ago

In all honestly, people will disagree but Sony has handled this properly.

People wanted answers on day one, but you can't give what you don't know. Sure, you're still afraid of what that means, but that doesn't mean Sony should have provided information that would later have been found to be false.

Having said that, Sony needs to show, going forward, that they've done everything possible to improve the security of the data by using a proven third-party source for cybersecurity evaluation on all levels.

fedexas2401d ago

They did handle this well but people are so quick to point fingers without knowing the facts first.

NoBias2400d ago Show
frostypants2400d ago (Edited 2400d ago )

You don't even know how the security was breached, so you have absolutely no clue what you're blathering about.

EVERY system is hackable. But yeah, go ahead and blame the victim.

Dee_912400d ago

@nobias
out of 70mill accounts over 40mil ps3 in households

Only 1 reported cc fraud ..
if it was as weak as you make it out to be ..there would be thousands if not millions of more reports

+ Show (2) more repliesLast reply 2400d ago
Blaze9292401d ago ShowReplies(1)
UnwanteDreamz2400d ago

Talk to this guy "mirumu" he swears they didn't protect anything.

+ Show (3) more repliesLast reply 2400d ago
Nitrowolf22401d ago (Edited 2401d ago )

So there will be a new system update. I wonder what other changes is being made other then the security i hope we really don't have to patch every game, cause what does that mean for future system with no internet connections?

@below

nah i'm just wondering what exactly is coming with this patch other then password thing, and like i really don't want to just hear "Secruity patch", i would want a bit more details then that.

InFAMOUS12401d ago (Edited 2401d ago )

Nothing of a upgrade per say.. The update will most likely be for CFW and the password reset.. With everything going on please don't be thinking your getting cross game chat or some other 'feature' cause it won't happen.. Maybe a new login type. As they already mentioned, you may not be able to store your password anymore and will have to manually put it in every time.. Something like this anyways..

EDIT: @ Nitrowolf.. I dunno why we will require a patch for every game.. This is not a software issue.. Secondly, if your PS3 does not have an internet connection, Sony has NO way of knowing what game you are playing. So unless you are playing a DRM game that requires an active internet connection then NO, those people have nothing to worry about.

EDIT 2: I am sure Sony will release that information when the time comes. They themselves are probably not 100% sure of everything that is going to be on the update.. But like always they will inform of us of what's on the patch, even if it's through the agreement page...

IMChampion2401d ago

Point number 3 pretty much points out all the liars. Not saying info can't be taken but Sony isn't claiming any theft yet.

InFAMOUS12401d ago (Edited 2401d ago )

I dunno if people are liars, I think it falls back to the good ol' panic mode.. For some reason when anything negative happens to such a mass amount of people, hysteria sets in and the phrase 'It's going to be O.K' gets stretched to 'OMG, THE WORLD IS COMING TO AND END, AND OBAMA SAID SO HIMSELF'.... Like Sony keeps saying.. People need to stay CALM... This is NOT then end of the world and is NOT the end of PSN or the Playstation family of products...

EDIT: @ DARKTOWER ABOVE... Because the hackers go into the PSN network does not mean they bypassed encryption.... Having passwords under even 16bit encryption would take a supercomputer quite some time to crack... Knowing that the CC numbers were encrypted is a MASSIVE leap in the right direction for this problem... It would be flat out difficult for the hackers to decrypt that info BEFORE local law enforcement come crashing through their door(s)...

IMChampion2401d ago

You pretty much said it all man.

Octo12401d ago (Edited 2401d ago )

I hope this shuts some people up for saying that info such as credit cards were not encrypted.

negroguy2401d ago

Agree, atleast the credit cards were encrypted.

Danielmccue2401d ago

"We are working on a new system software update that will require all users to change their password once PlayStation Network is restored. We will provide more details about the new update shortly."

Hmmm interesting....

In before... OMGROFLWTFBBQ cross game chat!!!!111

BeOneWithTheGun2401d ago

Screw cross game chat I want party feature.

THC CELL2401d ago Show