BeefJack: "What would I like to have seen? A more personable voice updating me on events. An hourly Twitter feed with progress updates, perhaps. At least a promise of some sort of compensation matching the distress that’s been caused.
"Of course the breach isn’t Sony’s fault per se, and although there have been reports of embarrassingly poor security, those who are placing the blame solely on those in charge of running the PlayStation Network are probably taking it a step too far. But for me, that isn’t what this is all about any more."