Early next week, Major Nelson will be attending a small internal meeting where many of the key service decision makers (like Ray Ozzie) from across the company are going to get together and have an open discussion about their service offerings, compare practices, and talk strategy. What do you think they don't 'get'? He knows Google may be better in some areas, but what makes them better? What makes Microsoft not as good?
If you had ten minutes with the CTO of Microsoft, what kind of advice would you offer? What questions would you ask? During the two day meeting, he'll be sharing some of the comments there with the attendees to let them know what the community thinks of the companies offerings and strategy. So go ahead and be honest, he's listening and he'll share it with the right people next week.