ARS: It's not often you get to put questions to the man responsible for a broken game your friends just bought so they could play with you, but that's exactly what I did when I spoke with Fredrik Wester, the CEO of Paradox Interactive. Readers commented that our first story sounded personal, and it kind of was. I don't often get a chance to get all my buddies together to play a game, and it was galling when Magicka simply refused to work for any of us.
"We ran the game through two rounds of external QA, one of them dedicated to co-op multiplayer, including hot seat, LAN, and over the Internet. We got a lot of good feedback from the QA team on all forms of co-op," Wester told Ars. "I want to make it perfectly clear: it's obvious not enough was done to fix the online multiplayer part, as it turns out."