Submitted by -Mezzo- 1451d ago | news

Kinect May Be The Cause of Scratched Discs

DeviceMag - Microsoft’s Kinect is a marvelous piece of technology that allows you to be the controller. Trying to find the device during the holiday season was a tough task. The lucky consumers who were fortunate enough to purchase one may be in for an unlucky surprise when they realize their disc ends up scratched within a mere coupe of hours. (Kinect, Xbox 360)

-Mezzo-  +   1451d ago
Nothing to say.

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GWAVE  +   1451d ago
Kinect itself doesn't cause scratching. It's the jumping around that MIGHT shake the floor and MIGHT scratch the disc. I know that 360 hardware has problems, but this seems like quite a stretch, even for the 360.
-Mezzo-  +   1451d ago
I'm not saying that it has a Problem, maybe that one guy alone had this problem, i myself think it's highly unlikely that a Kinect would cause Disc's to scratch.
rroded   1451d ago | Trolling | show
Chokl8 Th1der  +   1451d ago
My wife works at Gamestop and she had a Kinect returned yesterday just for this very reason. They thought the Kinect malfunctioned, got a new one, took it home and found out it didn't work either, so they brought it all back and sure enough, ringed disk. They said they didn't move it, they were just playing and it quit working. It's not too much of a stretch to think that if you're playing on any floor that isn't solid, that it could cause a big enough shake to scratch a disk. Try jumping up an down in your house now and see what all shakes.
HolyOrangeCows  +   1451d ago
I think MS let a little detail slip through.

Then again, the 360 was scratching discs by itself without a poorly conceived addition that was bound to lead to more vibration and scratched discs. No one was doing jumping jacks near my 360 or tilting it around when it scratched pretty little rings on my discs. My home isn't on a 45 degree angle and my entertainment center isn't missing a leg.
King-Leonidas  +   1451d ago
u gotta weigh over 300kg to shake the floor man cmon -_- a console that scratches disks
#1.1.5 (Edited 1451d ago ) | Agree(3) | Disagree(7) | Report
JeffGUNZ  +   1450d ago
Complete nonsense. The drive is not THAT sensitive that walking by it make it drive move. That's complete exaggeration. I still don't understand why people do not install games to their HD or Flashdrive. Anytime I get a new game I want to play I take 5 minutes out of my time and install it so the possibility of some error is much more unlikely. The error I am talking about is if my dog knocks into my 360 or if my entertainment stand somehoe collapses.
Corepred4  +   1450d ago
I'm pretty sure this was brought up and discusses before Kinect was even released. Guess the people worried about it were right, well that is if this turns into a major widespread problem. I think I can still get it though, my living room is very sturdy, nothing shakes even if I jump! lol
HappyGaming  +   1450d ago
So surely a base speaker would cause more damage than jumping on the floor.
pswi60  +   1451d ago
The 360 scrathes disks all by itself, so it's not hard to believe that 1-2 people jumping around near the console could cause enough vibrations to scratch a disk.

Remember how fast the 360 spins DVDs? Go ahead and *slightly* tilt a 360 while a disk is at full RPM

Arup02  +   1451d ago
If you install the game on the HDD the DVD wont spin, so problem solved.
Kyur4ThePain  +   1451d ago
Mandatory install?
Chug  +   1451d ago
Not all 360's have HDD's. Just sayin.
pswi60  +   1451d ago
I wonder if keeping it upright would work also, but then you have to worry about heat, and that leads to....well, you know...
Corepred4  +   1450d ago
How many full games can you install on those 4GB 360s that Microsoft bundled with Kinect?
poopface1  +   1450d ago
really? the 360 scratches disks byits self. Mine must be special because Ive never had tah thappen
the only time I ever saw it was that video of the moron who moved the 360 from sideways to vertical while it was running. Someone on the internet saying something doesnt convince me. Im sure its possible, but many people will move the console while on and pretend like they did nothing wrong just to have their stupid mistakes rectified for free.

If im installing a game to my PC and I knock it over the same thing happens.

This isnt a problem for me I guess, as I keep my 360 sideways and will never have a kinnect, and my floor doesnt move when I jump up and down.

Ive never had any scratches on my games tho, none on my 360 games, PC games, or DC, Ps1, ps2, ps3, or xbox1 games. maybe im just lucky, but I also have never put my Consoles vertically, I think thats retarded because consoles are delicate and they could fall, and shake, easier that way in general.

Shouldnt this title be "playing Kinnect Can cause disk scratches", because the kinnect itself doesnt scratch the disks.
#1.2.6 (Edited 1450d ago ) | Agree(0) | Disagree(1) | Report
rrw  +   1450d ago
oh never knew that it was THAT cheap hardware
gypsygib  +   1450d ago
It would cost MS five cents at most to totally eliminate any disk scratching problems by simply using a foam buffer in the DVD drive. Almost every other DVD drive has one, I see no reason why MS wouldn't include one as well.

5 cents!
eliasg  +   1450d ago
Fanboys trying to devalue XBOX360 again. Nothing new here...
Corepred4  +   1450d ago
So if this turns out to be a real problem, you're saying there are tiny little sony fanboys elves that break into the 360 and are causing the problem?
Biggest  +   1450d ago
That's cute. Blame fanboys for Microsoft being cheap with their console.
FailOverHero  +   1451d ago
Kinect scratches discs? Really? Seems illogical
Agent-86  +   1451d ago
The article didn't say Kinect was directly responsible, but rather that the combination of the cheap drive that the 360 uses plus the jumping around that Kinect games encourage may cause the disc scratching.
B-312  +   1451d ago
That's pretty damn stupid if you ask me, you jump and your house shakes? Holy shit.

Aside that scratch is the famous scratch for moving the console while it's reading a disk.

Not from Kinect, is just the Xbox 360 and a stupid owner.
shinrock  +   1451d ago
i call BS.
AssassinHD  +   1451d ago
It is actually not completely implausible that the vibrations caused by continuous movement/jumping could contribute to the disc scratching, but I think that is probably a stretch.
Chug  +   1451d ago

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#4.1 (Edited 1451d ago ) | Agree(10) | Disagree(0) | Report | Reply
Kyur4ThePain  +   1451d ago
God, she might scratch the neighbors' disks.
Focker420  +   1451d ago
I nearly vomit every time someone posts that picture.
iceman2929  +   1451d ago
i feel like if she lost 200 lbs she would be cute... maybe.
HeartDisease  +   1451d ago
the article says 1 million reports of this happening, hard to think that many cases are "stretching" anything. of course they could have said a gizillion casses as its all meaningless internet speak without sources. only MS would know the actual number of cases reported to them, the real number is not quantifiable.
Dlacy13g  +   1451d ago
yes I too would like to know their source for their comment:
There have been over a million reports of this happening since Kinect has released a few short months ago.
theonlylolking  +   1451d ago
When the xbox is moved while reading the disc the disc can get that problem. That is why you dont run around the xbox. The problem is because of the disc drive used and some other stuff.

With kinect and your constant moving your discs are going to get scratched. Kinect does not actually cause the disc problems its just you moving because you are playing the kinect game.
Tinasumsum  +   1451d ago
#7 (Edited 1451d ago ) | Agree(5) | Disagree(3) | Report | Reply
-IronMan-  +   1451d ago
Stopped reading when it said marvelous piece of tech. lmao
#8 (Edited 1451d ago ) | Agree(16) | Disagree(8) | Report | Reply
Irnbruguy  +   1451d ago
So far today.. we had a fair amount of people coming in reporting that their kinect games haven't been working & have been asking for refunds.. i stuck the disc in the disc cleaner & gave them their discs back.
meeples999  +   1450d ago
lol, such a simple solution... Would never have thought of doing that.

(Mind you i don't have a disc cleaning machine to use nor do i have any scratched games but nevertheless useful bit of common sense for people like me who would give up on a scratched disc.)
theballa113092  +   1451d ago
Over a million reports? People should think about where they place there 360.
Tinasumsum  +   1451d ago
I heard it was 15 million reports oh wait!
tudors  +   1451d ago
I just install all kinect games, if you have a arcade or 4gb 360 s then get a bigger drive.
Godmars290  +   1451d ago
Which is just what MS wants you to do. Buy the separate, expensive, drive.
JeffGUNZ  +   1450d ago
or a pretty inexpensive flash drive on amazon or ebay.
iceman06  +   1451d ago
That works for you because you are more of a core gamer (assuming this because you are actually in a gaming forum). However, there are a LOT of casuals that probably couldn't tell you what the gb after the 4 stands for, let alone why it would be important to need more. For them, this was supposed to be an easy, plug and play affair. If there is ANY credence to this story, there are gonna be some pretty perturbed consumers out there as I can't imagine telling anyone to be still while playing Kinect Adventures.
Kran  +   1451d ago
any consoles could scratch a disc. A ps3, an xbox 360, heck even a PC.

These guys were just looking for an excuse to hate Kinect.
muzzy  +   1451d ago
Not really. You can have a dancing elephant near PS3 because it was properly designed. Eggs box fragile piece of...
Focker420  +   1451d ago
Actually Blu-Rays rarely (and I do mean rarely) ever scratch. I personally have never had a single scratch in my entire time owning my PS3. All my discs look brand new to this day.

One of my friends that works at gamestop says hes only ever had one customer come in with a scratched Blu-Ray disc and it wasn't like a play scratch, it was a massive gouge in the thing.

Thats another benefit of the Blu-Ray discs, they don't scratch.
JeffGUNZ  +   1450d ago
Yeah, that just means YOU take care of your stuff. I owned a 360 for 4 years and never had one scratched disk either. Same goes for my PS3. I aswell take care of my things.
thehitman  +   1451d ago
Sry I can twirl my PS3 while a game is running and no scratch/crunch/dmg disc and game will keep running smoothly. Not to mention you have to take like a key to a bluray disc to scratch it leaving it on the floor etc wont even scratch it they have special coating.
#12.3 (Edited 1451d ago ) | Agree(9) | Disagree(3) | Report | Reply
Kran  +   1451d ago
wow.... i just had a PM from somebody writing like an essay on why the PS3 is better... Not sure if he began writing it cause of my comment here... but did I ever say I hated the PS3? Check my comments if you like.

Ill say it again, im saving for a PS3. Im looking for things in my home I might sell, maybe some 360 games i dont play.

He was telling me scores on exclusives compared to 360 exclusives. I mean dude, as long as you are having a good time, critic scores dont mean a thing. Its your own interperitation. Its like, i dont understand how people can play Wii games, but as long as they're having a great time, so what.
Its like consoles. If people aren't enjoying their 360, get a PS3. If they aint enjoying their PS3, get a 360. For me, im enjoying my 360 but theres a lot on the PS3 i want to play.
Pumbli  +   1451d ago
Hey, I've gotten one of those before too!

It was just about the same thing you got (PS3 is teh best, exclusive scores, etc.) and was really ironic, considering the only console I own is the PS3. (and I love it)


Good luck on saving up for that PS3 man. :P
JeffGUNZ  +   1450d ago
Yeah man, I just saved up enough money to purchase a PS3 and got Uncharted, Killzone 2, and Little Big Planet. To be honest, I was someone let down because from all the hype built up by these people on this site. Don't get me wrong, I love my PS3, but I thought it was going to be the second coming. Got to admit, I ordered God of War 3 since the demo was great and I can't wait to get Heavy Rain, that game is fantastic.
(PSN User name: JeffGUNZ)
I also agree with you on scoring. Borderlands is one of my all time favorite games and it's metacritic is like mid 80's. As long as you enjoy the game, that's what really matters.
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Trroy  +   1451d ago
Maybe they'll finally put some bumpers on the 360 DVD drive, with the next HW revision.
j-blaze  +   1451d ago
seriously MS should just quit the video game industry for their own sake...

they should keep their focus on Computer software and other things instead of making gaming consoles and video games...

that will solve everything ...
#14 (Edited 1451d ago ) | Agree(11) | Disagree(6) | Report | Reply
pswi60  +   1451d ago
M$ will keep shooting themselves in the foot, so long as they put $$$ before quality.

They have been beating their own customers over the head with the Xbox 360. From cheap hardware to overpriced accessories, to disk scratching, a $200 eyetoy, RROD, you name it. It's all about trying to make as much $$$ as possible from the gamer this gen.

It's bitter sweet. In one way, it's sad that they've really screwed up to much this gen, because competition is important. On the other hand, they just keep punishing their own fanbase.

I really liked the Gears series, Ace Combat, Halo 3 (Reach, notsomuch), Mass Effect, and some others, but after Gears 3, I'm done with the 360.

Goodbye MS. It was nice playing your console while I could afford it.
JeffGUNZ  +   1450d ago
haha wow, you guys are something else. Microsoft brought us games like HALO and Gears of War. Millions and millions of other people disagee with you. The amount of sales for halo and gears should show you that Microsoft is doing a lot right. And no, I am not braggin about sales, I am clearly stating that all those "sales" indicate people, real life people, who went out and purchased the game because they love those series.
#14.1.1 (Edited 1450d ago ) | Agree(1) | Disagree(0) | Report
Reefskye  +   1451d ago
Funny I said this Before Kinect was released and got shouted down on how it wouldn't happen.
ASSASSYN 36o  +   1451d ago
It is the cheap ass foundation in combonation with the cheap disk drive, and weak placement of a 360 on the floor that caused the scratching on that disc. And it would take some serious vibrations to affect a disc spinning at the speeds a 360 operates. The spinning alone stabilizes the disc. I know one thing, it absolutely was not done by kinect.
#16 (Edited 1451d ago ) | Agree(6) | Disagree(10) | Report | Reply
Parapraxis  +   1450d ago
lol...you have really put a lot of effort into convincing yourself of this huh.
dkgshiz  +   1451d ago
I install all of my games the second I get them for my 360. That dvd drive is scary business. It literally sounds like a jet engine when it spins the disks.
Parapraxis  +   1450d ago
ditto, it is sad that it seems necessary, but when you are in for a long gaming session it's good to know your disc won't get scratched when/if somebody slams a door too hard.
#17.1 (Edited 1450d ago ) | Agree(0) | Disagree(1) | Report | Reply
PSjesus  +   1451d ago
LOL.....it's funny that Microsoft's answer to SONY's(it only does everything)Ad campaign
IS Kinect since it can cause RROD+Scratch disks,god knows maybe burning houses in the future
Vortex3D  +   1451d ago
It seems Microsoft QA didn't have hard floor and place the X360 console on the hard floor when testing Kinect.

Maybe Microsoft should add another requirement to play Kinect:
While playing Kinect games, jump softly
Have thick and soft carpet are required.
OGharryjoysticks  +   1451d ago
It was normal for me to get 360 discs scratched straight out of the box new. Not huge scratches but a good few hairline ones even if the disc was still in place on the holder. Another reason why I ditched the 360. There were many others and I never bring the disc scratching up when listing the reason, but since we're here again why not.

Anyway, it was probably not Kinect...probably was there all along.
Redempteur  +   1451d ago
lol another fatal flow ..

next step , please put your xbox360 off the ground while playing kinect !!
Darth_Bane79  +   1450d ago
In case you didn't believe it happens, here is an example, obviously it needs a pretty big bump to happen, but I've seen other ones where it does it with a lower strength bump. Another thing is that whenever you are on a second floor and above, and of course not all the time but in certain cases, the floor is kinda shaky or sensitive, I can't figure the right word to describe it but you probably know what I mean. Again, it only happens in some cases, but it CAN happen.

Parapraxis  +   1450d ago
1st story floors are on a solid foundation, 2nd stories are typically held by cross-beams, therefore there is far more reverberation when things make abrupt contact with the floor.
And you don't need to be heavy to cause this...children jumping on a bed can sound/thump like elephants from the room below.
Darth_Bane79  +   1450d ago
Yeah, that's what I was saying..
Kishin  +   1450d ago
dumb article is dumb... the issue isn't with the horrible product called Kinect, but rather with 360's last gen tray loading DVD drive. Why couldn't they just use a slot loader like everyone else and better quality DVD layered protection... :/
Spenok  +   1450d ago
Hasnt the 360 had this scratching discs issue since the beginning? So how exactly is it that were blaming it on Kinect now? Ok so i think Kinect is aa useless a piece of tech as the next person, but i doubt, logicly, since the issue has been around since day 1, that this is a factor.
meeples999  +   1450d ago
That's right but it will lead to an increase in scratched discs and i guess the casual gamers won't have any idea why it's happened and so blame Kinect.

Won't be long before we have some ignorant news channel screaming about how the games you buy are being destroyed in an effort for you to buy more games or whatever.

Actually back on topic is it possible to maybe reinforce the disc tray yourself? I don't have an Xbox so i wouldn't be able to tell but i guess it wouldn't be too hard :s
Spenok  +   1450d ago
Yeah i wouldnt be to suprised to see something like that happen.

As far as reinforcing the drive yourself? Not sure. Though i wouldnt be to suprised if you could just change the drive to one that actually has the protective piece built into it.
BrianG  +   1450d ago

Logically it does make sense that playing some kinect games would lead to disc scratching. What if the Xbox falls do to vibration? Some people still stand theirs up, that would lead to disc scratching.

Thats one example that makes me think this is true, but not really Kinect's fault, just the Xbox's cheap drive.
Spenok  +   1450d ago
That does make sence. i can see people moving around causing there system to move in turn help the issue along and scratch the disk. Though as you say thats not really Kinects fault, to which my reasoning comes in.
tigertom53  +   1450d ago
I thought that would be an issue with my floors have a lot of give so I installed mine to a usb drive or hard drive if you have one to prevent this from happening.. :)
gypsygib  +   1450d ago
Here was my first experience with Kinect

Related video
blakstarz  +   1450d ago
I'm sorry but how can an external device like that cause a disc to scratch?!?!?
artsaber  +   1450d ago
I'd be willing to bet
That some model DVD drives in the 360s still lack those 2 cent rubber bumpers to prevent this type of scratching. How can people blame a camera that sits still (occasionally moves to track) on scratching disks?

So whether if someone has a Kinect or not, is jumping up or down or not, there should be rubber devices inside the DVD drive that prevent a spinning DVD from having damaging contact to the DVD drive's inerts with a reasonable amount of vibration.

Some old 360s had this problem, not sure if the Slim's issue is exactly the same. But there are over a MILLION reports of this happening... so there is something strange going on. A million people reporting from apartments or trailers? No slab foundation? Who knows?

Perhaps it is not the Kinect device itself, but the factors introduced surrounding Kinect when it is introduced.

Or if a math formula:

Poor internal DVD drive design + Kinect camera + Gamers bouncing around causing Floor Vibrations + DVD spinning velocity = Scratched Kinect Game discs
#28 (Edited 1450d ago ) | Agree(1) | Disagree(1) | Report | Reply
Spenok  +   1450d ago
You are actually right in your first sentance, the 360 still lacks those pieces of rubber.

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