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Amazon.co.uk Cancel Lair and Folklore £14.95 Orders

I have received an e-mail from Amazon.co.uk informing me my order for Lair has been cancelled due to an incorrect price being displayed.

The e-mail is as follows:

"Dear Customer

We are writing to inform you that the price for the following item was displayed incorrectly at the time you placed the above referenced order:

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Lair (PS3)
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Despite our best efforts, with the millions of items available on our website, pricing errors can occasionally occur.

In our Pricing and Availability Policy (see http://www.amazon.co.uk/gp/help/customer/display.html?nodeId=1040614),we state that where an item's correct price is higher than our stated price, we will cancel the order and notify you of that cancellation.

Your order has now been cancelled. If you still wish to purchase this item, please place a new order online which will be charged at the correct price, when we dispatch it to you.

Please accept our sincere apologies for the inconvenience caused by this error, and rest assured that we will continue to make every effort to maintain the accuracy of all prices on our site.

We look forward to serving you again in the future.

Warmest regards,

Customer Service Department
Amazon.co.uk"

I guess some things you see are too good to be true.

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Antan3643d ago

Mine just come through also.

clownfacemcgee3643d ago

I was planning on buying it form there, even though I'm an American, there's no region locking on almost all PS3 games. The only game that's region locked is Spider Man 3, but that sucks anyways. Damnit damnit damnit! I was really hoping to gt those for 15 pounds. That'd be only $30 compared to the normal $60. Damnit damnit damnnit!

clownfacemcgee3643d ago (Edited 3643d ago )

Isn't it hypocritical to have one policy for items priced too high, and another for items priced too low?

"If an item's correct price is lower than our stated price, we charge the lower amount and send you the item.

If a product's correct price is higher than our stated price, we will cancel your order and notify you of that cancellation."

Also what is the "correct" price? Can't the "correct" price be anything depending on sales and what Amazon feels like charging and whatnot? It seems ridiculous to say "correct" price as if they have some magical hippo that belches the single, objective price in morse code.

Cat3642d ago (Edited 3642d ago )

well, not really hypocritical, just a pain if you still want it. they can't gauge how much you are willing to pay, and would receive incredible numbers of complaints for still shipping the item and charging you more. whereas if you get what you order plus the bonus you already paid, well nobody's sad about that.

RadientFlux3643d ago

Not Surprising Futureshop did the same thing to me, when I pre-orded Zelda: Wind Walker because it was $20 less on their website.