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This is why Steam is so awesome.

A loyal fan with an unwanted purchase cried out for help, and Steam delivered.

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techspotlight.net
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CrzyFooL2568d ago (Edited 2568d ago )

Haha, nice. Steam is awesome.

Maybe I can get my money back for Rogue Warrior.

KingKiff2568d ago

Steam has very very good customer support. Although I wasn't asking for a refund they are still more than happy to help with most problems.

HSx92568d ago

last time I contacted steam they gave me the finger, no jk, but they just said i can't get a refund.

Darkfocus2568d ago

I tried to contact them to reset a CD key and I had the scan and everything set up the right way but they wanted me to mail it to them with $10. which I wasn't gonna do cause you can almost buy Half life platinum collection for that price now. still ticked me off though becuase I payed like $70 for it back in the day.

ph33rgear2568d ago

I can vouch for this, Steam did the same for me when buying a game. I meant to buy the complete pack and click on the one game only. They refunded me and then I got the complete pack.

Very awesome!

LycanSoldier2568d ago

If only every gaming company was like steam. It's be a much more friendly environment.

BannedForNineYears2568d ago (Edited 2568d ago )

Wait, what's so funny?
I totally agree with Soldier.
Steam is an amazing FREE service with amazing customer service.

I don't want to get into a flame war, but would the same thing happen with XBL which costs money?
I think not. ~_~

Just to cover my tracks, this wouldn't happen with PSN either.

SnuggleBandit2568d ago

because valve is pretty much the king of controversy...

solar2568d ago

Steam isnt a game company. Valve is the developer that made Steam to auto update CS. :)

newhumanbreed2568d ago

Nice. I wanna see Live and PSN be generous like that.

2568d ago Replies(4)
Substance1012568d ago

Live or PSN cant compare to the awesome deals available on Steam. Lets not forget 5 years from now when new consoles are launched, Current games bought on PSN or Live may not work on the next console. With Steam or any other DD service for that matter its 99% gauranteed games will work with your next PC even 10 years from now.

2568d ago
Substance1012568d ago (Edited 2568d ago )

PS+ might look good compared to XBL, However it pales in comparison to Steam. Have a look at the discounts available around the holidays and u will get what i mean.

Last year got my smaller brother a PC gaming rig. It was around the time Steam was having its discounts, I got him about 30 games for a 100usd. Included games like:

All of valve games (Counter Strike, Half life 2 + all episodes, TF2, L4d1, L4d2, Day of defeat, Portal, many more).

Tombraider, Trine

Cant get those sort of deals on XBL or PSN.

BISHOP-BRASIL2568d ago

I can't talk for Live as I don't have a 360 (I'm pretty sure it will apply to Live too) but PSN has deals all the time, and changing all the time, even without PS+. Some real money savers on good games, some not... Deals aren't the big difference from Steam to PSN. The standard price and library is. Steam games are already cheaper than most big PSN games and those retail games in DD version are scrace compared to Steam.

I'm waiting to see what will Valve brings to PS3 with they Steam-related teases back in E3. I think a full Steam on PS3 is not going to happen, but even if for Valve only games it can be good, like if it compiles those free updates, free mods and expansions with the same agility and flexibility we get in PC platform.

jack_burt0n2568d ago

@substance

Yeah steam deals are good but most of the time the prices are way above retail copies, and psn does do some good %50 off deals without being a plus member.

happy to support both psn and steam.

+ Show (1) more replyLast reply 2568d ago
Gam3s4lif32568d ago (Edited 2568d ago )

That is really cool xD thumbs up Steam

Mr Exclusive2568d ago

See you guys during the Holiday sale. My wallet is going to bleed dry!

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