City of Heroes: Secrets To Six Years Of Success

City of Heroes launched in 2004, but still pulls in a dedicated audience, even with a lot of competition in the marketplace. Some of it is direct, as in fellow superhero-based Champions Online, and much is indirect, as in fantasy MMO powerhouse World of Warcraft and innumerable free-to-play options.

How does the team manage to keep the game fresh while maintaining a large, fairly casual audience and still supporting dedicated hardcore fans who wouldn't dream of switching to another game?

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